Blackboard Collaborate
description
Transcript of Blackboard Collaborate
Blackboard Collaborate
South Carolina Department of Education, Office of eLearning
Essentials
Learning Manager:Catherine Musgrove
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• Demo of how to create a session• Check email for link to our practice
session• Once in session—do Audio Set up Wizard
Getting Started:
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Introductions• Introduce yourself using Chat.• If you have webcam turn it on,
click Preview - and then Video - when you are ready to send you video image.
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• The User Interface– Orientation to the room– Views and Layouts
• Communication Methods– Audio– Video– Telephony– Chat
• Classroom Interaction– Participant Permissions– Activity and Status
Indicators
• Polling– Changing to Response
Options– Hiding, Locking & Publishing
• Session Content– Working with PowerPoint– Whiteboard Tools
• Record a Session– Recording Controls
• Sharing Applications• Web Tours• How to Create a Session
Essentials Agenda
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User Interface… Orientation to the Room
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Objectives:• Understand the user interface both
Moderator and Participant• Identify the panels, tools, and features for
Participants and for Moderators
User Interface… Orientation to the room
The Participant Interface
Introduce the participant interface. Highlight the four primary areas: Audio & Video panel, Participants panel, Chat panel and the Whiteboard or Content area.
The Moderator Interface
Introduce the UI and make the point that the moderator and participants views are essentially the same. Highlight the four primary areas: Audio & Video panel, Participants panel, Chat panel and the Whiteboard or Content area. Point out the Whiteboard, Application Sharing and Web Tour buttons. Point to the Load Content, Record and Whiteboard navigation.
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Panel Layout Options
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Practice as a Participant• Run the Audio Setup Wizard –
• Change your layout - now go back to the default.
• Polling: Click a response
• Raise your hand… now lower it.
• Step Away… now come back.
• Show some emotion… Smiley Face, LOL, or Applause
• Send a text message using Chat
• Write on the Whiteboard
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Knowledge Check
Which button would you click to raise your hand?
A
C
B
D
Change the poll responses to A, B, C, D (Global Options menu > Polling Type). Ask participants to respond. Publish the statistics to the whiteboard.
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Communication MethodsAudio, video and chat
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Objectives• Identify different methods of communication – non-
verbal, audio, video, and chat• Identify uses for emoticons, raise hand, step away
and polling• Use VoIP audio single talker and simultaneous
talkers to effectively communicate during a session• Use the live video with single video and
simultaneous video• Use Chat to send and receive public, private, and
announcement type messages
Communication Methods… audio, video and chat
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• Participants may opt to call in to use instead of mic and speakers, or on road and just want to listen in to session.
• Email invite provide number and PIN—not toll free
Telephony—new feature
Click on to mute, again to un-mute
Active call in
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Audio Setup Wizard
• Best Practice: Use the Audio Setup Wizard at the beginning of every session
• Steps: Select Audio Output Device – how you will hear Select Audio Input Device – how you will speak
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Troubleshooting Tips
• Is the headset plugged in correctly?• Is there a mute switch on the headset?• Is the computer’s audio muted or turned way
down?• Did the user select the correct audio input
device? You may have more than one microphone or input device so double check.
• Still need help? http://support.blackboardcollaborate.com
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1. Audio Permission – by default all Participants have the permission.
2. Mic On… Mic Off
3. Visual confirmation
Keys to Speaking
Participants must have permission (1) to use Talk button. Permission to use the audio is On by default. 2) Have participants practice turning on and off their microphone. Point out the visual indicator of the blue microphone icon on the Talk button when it is turned on. (3) the last indicator is the volume meter. When you are talking the meter will be moving up and down with the sound of your voice. Move the slider to the right if the audio is not loud enough.
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Simultaneous Talkers
Tips• Use headset or echo-
cancelling microphone • Don’t talk over other
Participants
Encourage participants to use the feature but only if all session participants are using headsets. Also review the tips and etiquette of have multiple microphones on at the same time.
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Simultaneous Talkers
Audio comes out of the
laptop speakers and into the open microphone… which causes
the echo!
Use a headset
to prevent
echo
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Tips for Managing Simultaneous Talkers• Ensure that everyone using the audio has an echo cancelling
device.• If someone in the session is using the audio without an echo
cancelling device, consider moving back to the default of one talker at a time and take turns using the VoIP.
• Remember that the Moderator can control the Participants audio. If a microphone is left on and is causing an echo, the Moderator can turn it off by temporarily removing audio permission. (right click on their name, click on mic icon to take mic off, click back on to make available again)
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Transmit Live Video
• Steps Open the Audio & Video panel Click Video or Preview Note
Permission is on for all Participants by default Permission can be turned off by the Moderator
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Key Video Features
• Maximum Simultaneous Cameras… - 1 to 6
• Make Video Follow Moderator Focus or Make Video Follow Speaker (when different speaker talks their video comes up)
• Send Camera Snapshot To Whiteboard
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Sending a Chat
Participant
Type Message… hit Enter
Moderator
Can send to the Room or private to other Moderators
Explain how to send a public chat message. Highlight the difference between the Chat panel for participants and for moderators (i.e. Moderators tab for private moderator to moderator chat)
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Private Chat
• Right-click on the Participant’s name or choose Send a Private Chat from the Options menu.
Explain the steps for sending a private chat message. Right click or Options menu or double click on the participants name…
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Private Chat
• Private chat conversations appear in tabs
Each private chat conversation will appear in a separate tab.
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Understanding the Tabs
Supervised chat displayed for the Moderator
Public
Moderators only
Private
Private with new message waiting to be read
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Chat AnnouncementsSteps to send an announcement: 1. Options menu > Send Announcement… 2. Type the message and click Send
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Classroom InteractionManaging participants
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Objectives:• Manage classroom interaction from the Participants
panel• Give and take away the session permissions individually
and globally• Interpret the Activity Indicators and Status Indicators to
manage the classroom
Classroom Interaction… managing participants
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Participants Panel
Moderator Participant
YouEmoticons, Step
Away, Raise Hand, Polling
Have participants turn on and off their microphone, type in the chat or use a Whiteboard tool and map the use to the display of the indicator in the Participants panel. Have participants use the emoticons, step away, raise hand and polling tools. Be sure to point out how that information is displayed in the Participants panel.
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Global Permissions
• Default Global Permissions On
Audio Video Chat Whiteboard
Off Application Sharing Web Tour
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Participant Permissions
• Participant Options menu Turn On or Off
Audio Video Chat Whiteboard Application Sharing Web Tour Closed-Captioning
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Participant Permissions
• Dominic No Chat
• Emma Yes Web Tour
• Jacob Yes Application Sharing No Audio
• Sophia Yes Closed Captioning No Whiteboard
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Activity & Status Indicators
• Activity Indicator Tool in use
• Status Indicators Reports delay Red and Orange
By keeping an eye on these indicators, you can adjust the pace of your session.
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Drilling down on indicators and permissions
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Granting Moderator Privileges
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Practice• You will be moved to a Breakout Room with a partner• One person will be a Moderator and the other a
Participant.• As a Moderator practice:
using the audio sending public, private and announcement chat messages working with Global and Individual permissions promote the Participant to be a Moderator New moderator takes away your Moderator privilege
• Now the new Moderator can practice• Click the green check when your tasks are
complete and you are ready to move back to the main room
TAKE BREAK WHILE I CREATE BREAKOUT ROOMS
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Polling
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Objectives• Change the Polling response options• Lock/unlock, hide/show and publish the Polling
responses
Polling
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Polling
• Polling Types
• Lock Responses• Make Responses Visible• Publish Responses to
Whiteboard
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Changing the Polling Type
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Polling Exercise Debrief
• Steps:1. Change the polling type to multiple choice
2. Hide the results
3. Lock the responses
4. Publish the responses
• Tips: Unlock responses before moving on Reset the polling options to the default yes/no Polling results can be saved by saving the
Whiteboard
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Saving Polling Results
• Publish & Save
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Whiteboard
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Objectives• Load a PowerPoint file• Navigate and edit pages using the Page Explorer• Navigate the Pages using the Whiteboard navigation
buttons• Utilize the Whiteboard tools
Whiteboard
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Load Content
• Click Load Content button• Locate PowerPoint file• File will be converted to the Whiteboard
format and loaded
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Tips on PowerPoint
• Loads as an image• No animation or transitions• No embedded audio and video• Add URLs via Whiteboard text tool
NOTE: PPT file size limit= 20 MGIF your PPT is larger than that, see if you can reduce and re-save OR, split into 2 PPTs, upload one, show it, then delete at end –using Page Explorer (next slide)- upload part 2 PPT.
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Page Explorer• Opens when content is loaded.• Can be used for navigation and editing
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Navigation
• Moving from page to page
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Explore Mode
• Use Explore Mode to explore other pages while leaving others on the current page.
• Moderator only feature• Moderator’s button turns red when Explore
Mode is on.
• Red boundary displays around Whiteboard Page for Moderator
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Saving Whiteboards
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Whiteboard Tools
Rectangle/Ellipse Filled Tool
Selection Tool
Pointer Tool
Pen Tool
Text Tool
Rectangle/Ellipse Tool
Line Tool
Screen Capture
Clip Art
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Managing Pages
• Add New Page, Clear, Delete• Size Page
The moderator can add new blank pages at anytime during the session. Use Clear Page to clear anything added to the page using the Whiteboard tools. Note: to clear a single object from the page, select the object using the Whiteboard selection tool and then hit <Delete> on the keyboard. Pages can also be deleted and resized to fit your monitor or desired display area.
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Recording
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Objectives:• Identify the steps for starting, pausing and stopping the
session recorder• Identify the visual and auditory indicator that a session is
being recorded• Utilize the recording reminder
Recording
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Session Recording• Session setting – enabled when session is created• Moderator only
Start recording - Pause recording at any time
• Recording in progress – audible and visual -
• Recording reminder
• Note: Access to the recording is available once all participants have left the session. Depending on the customers implementation, the recording will be available in one of the following ways: 1) URL, 2) Log into the SAS, 3) through a LMS/CMS.
• Recording link is provided to all in original invite emailed out.
All need to be out of session for recording link to be available!File>ExitOrRight click>Remove participant
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• Recording link in original email from BB when you set up session and when you sent out invite (demo later)
• Another way to retrieve recordings (demo now):– Login to SAS> select Utilities tab – Select the Meeting button – Under Session Management select the meeting that you want to
retrieve the links for – Select the Advanced button On the Advanced Meeting Session
Information Panel -you will see the links for: Playback Link - displays a clickable link to the most recent recording for the meeting
Access Recordings
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Application Sharing
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Objectives:• Deliver a session using Application Sharing.
Distinguish between the Application Sharing options of sharing the Desktop vs. Application
Share an application with the session participants and pass control of the application to other participants
• Utilize the advanced tools such as pause, preview and snapshot.
Application Sharing
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What is Application Share?
• Share an application or the entire desktop• For example:
Share a student’s assignment (Word file) make changes in real time
Help a student who is having difficulty understanding how to create formulas in Excel—
have participants mark attendance for today’s training on Excel roster
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Steps1. Open the application(s) you want to share.
a) Do not to minimize the application into the toolbar
b) Size the application to roughly the same size as the
Content window.
Application Share StepsOpen the application(s) you want to
share. For example to open Word: Start
> Microsoft WordEmphasize the importance of:
Do not to minimize the application into the toolbar
Resize the application to roughly the size of the content area or instruct attendees that if the application is fully maximized, they will need to double click the title bar of the application and it will automatically resize.
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Steps
2. Click the Application Sharing button
Switch the mode to Application Share
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Steps
3. Select an application(s) or Share desktop
4. Click Share
Select an application or Share desktop.Click OK. You are now sharing.
Application: you can click (or multi-select by using Ctrl or Shift key) the application you wish to share. Entire Desktop: Everything that you have opened on your desktop is viewable by participants
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Participant’s View
• What Participants see while you are selecting what will be shared.
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View if you are sharing…
Note: if the application is set to full screen the Application Share buttons – Stop, Pause and Snapshot may be on top of the Minimize/Resize/Maximize buttons. Simply grab the entire application in the title bar and
drag to resize and reposition.
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Preview• Tools > Application Sharing > Show
Preview Window.
Using the Preview window keeps the host from slowing the flow of the session by having to ask if everyone can see it? Using Preview will give the host confidence by confirming that everyone’s view matches the host view.Tip: do not place the preview window on top of the application you are sharing. If you do it will block transmission of the shared application and participants will see a black box.
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Giving Control
1. Select the Participant2. Tools > Application Sharing >
Give Control of Shared Applications
3. To take back control: Use Ctrl+spacebar
Best practice tip: When the host passes control of the application to someone else, they should keep their hands off the mouse, otherwise it will be confusing to the person you passed control to as you will be sharing a mouse.
Remember to use keyboard strokes: Ctrl+F2 toggles mic on/off, and Ctrl+space returns control to the host.
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Snapshot
• Send Snapshot to Whiteboard• Steps:
Click Snapshot button Image pasted to Whiteboard Click Application Sharing button to go back Click Resume Sharing
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Considerations for Sharing an Application vs Desktop
Application Desktop
• Show a single application or multiple • Show anything on computer
• Window can be resized by each Participant
• Show multiple applications easily
• Participants can select Scale To Fit to resize the shared application to their content window size
• Requires more bandwidth
•Can only show the application you selected
• Be careful of sharing unwanted information i.e. email messages
• Must be careful not to open new applications on top of the shared application – black box
• Tip – clean up desktop before sharing especially graphically intense photographs
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Web Tour
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Objectives:• Deliver a session using Web Tour
Display a website to session participants Publish the URL to the Chat panel
Web Tour
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Web Tour
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Moderator View
• Follow Me• Publish URL to Chat• Go to URL…
Demonstrate Web Tour and Publish the URL to the Chat and explain the significance ie participants can’t bookmark to return to the site because they do not have the URL address bar.
Explain what happens when Follow Me is checked and unchecked (Checked, all participants will be synced to the host view each time something is clicked on the website, Unchecked everyone can independently explore the website)
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Participant View
• Live Links… so fully interactive including audio
Explain that Participants can click all of the live links on a page. The Moderator who has “Follow Me” selected will be able to resynchronize participants to a new page if the Moderator navigates to that page.Web Tour is a good tool for web-based multimedia because it transmits audio.
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Application Sharing vs Web TourApplication Share when…
• One at a time activity• Demonstrate how to
perform tasks• Demonstrating a website• Sharing a password
protected site
Web Tour when…
• All actively participate• Participants perform the
tasks independently• Accessing multimedia
such as YouTube• Creating an interactive
recording… web links are active in the recording
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Objectives:• Load and distribute a file using the File
Transfer tool (send training PPT)
• Identify File Transfer notifications• Save the transferred file
File Transfer
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File Transfer
• Window > Show File Transfer Library
Progress Indicators
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Notifications & Save
• Files are pushed to participants for download Prompt participants at time file is loaded
Prompt participants at any time during class to save the file
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Final Notes on File Transfer:
• Participants can be prompted to download at the same time as the upload to the File Transfer library.
• Also it is important to know Participants can save documents at anytime by opening the library, selecting the document and clicking the save icon.
• Finally, file transfer files will also be transferred in a recording.
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How to Create a Session and Invite Attendees
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Where Do I Start?http://scde.mrooms.org/mod/page/view.php?id=168954
(bookmark url)
Steps to set up ahead of time
Scroll to bottom of page for guides and access login page
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How do I create a session?
https://sas.elluminate.com/site/external/login/user(can bookmark this site)
Demo thru. Web Tour
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How do I create Session? 1Demo/Practice (use web tour)
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Copy/paste url into invite
Then next screen opens:
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You will also receive an email:
Moderator only access link
Link to invitees
Telephony info.
Copy telephony and url info. and paste into email out to invitees—next slide:
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Sample Email invite:
http://scde.mrooms.org/mod/page/view.php?id=168954
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Moderator
Participant
Moderator Tips
Practice with two computers or two people
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• Each session has limits on file size: 100MB Multimedia (video/audio) 20 MB of Whiteboard (PPT) (can delete as
you go, upload more) 10 MB File transfer (handouts)
Note File Limits:
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Moderator Checklist:
Before Session:• Create session• Invite participants using
email template• 1-2 hours prior test your
computer in configuration room—update Java
During Session:• Login early to upload
PPT, test equipment• Load Welcome slide with
Audio set up directions• Record Session• Be sure all leave session
before you leave to make recording available
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Next Step & Support:Fill in this online form to get a new account:(Paste into chat) https://
docs.google.com/a/elearningscpd.com/forms/d/1nGWmTK3WfP_VY9yGzUDWsSEMAke_g_WyxTzpNiz1ji0/viewform
Blackboard Training Online Demand Center:http://
www.blackboard.com/Platforms/Collaborate/Services/On-Demand-Learning-Center/Web-Conferencing.aspx
(scroll down page to access for Moderator)
Blackboard Tech Support:877-382-2293
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• Visit the On Demand Learning Centerhttp://www.blackboard.com/Platforms/Coll
aborate/Services/On-Demand-Learning-Center.aspx
Resources For Participants and Moderators
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Evaluation
Please take a moment
to complete an evaluation
of this workshop session.
Title: Blackboard Collaborate Training Evaluation (ID 62133)
Survey URL (English): http://ed.sc.gov/Survey/index.php?sid=62133&lang=en
(paste URL into chat)
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Thank you for your participation and all you do for South Carolina students!
Catherine Musgrove