Bits Zc471

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BIRLA INSTITUTE OF TECHNOLOGY & SCIENCE, PILANI WORK INTEGRATED LEARNING PROGRAMMES Digital Part A: Content Design Course Title Management Information System Course No(s) BITS ZC471/CM ZC471/HHSM ZC471 Credit Units 3 Credit Model Content Authors P. Jayalakshmi Course Objectives No CO1 Focus on the environmental business pressures impacting organizational performance and the role of Information Technology in overcoming these pressures. Gain basic understanding on the concept of the digital economy and of digital enterprises, the impact business pressures play on the organization and their responses and adaptations to these pressures. Also gain understanding of the role information technology plays both within and outside of the organization. CO2 Learning the basics of information systems, information resource management, and end user computing. Emphasis is placed upon the various types of information architectures and upon the importance of solid information infrastructure. Web-based information systems and their functionalities is discussed and also about the emerging technologies in IT. CO3 The importance of data and the management issues that relate to it and its life cycle are emphasized. Other objectives include document management, explaining the concept of data warehousing, data mining, analytical processing, and knowledge discovery management. Transaction and analytic processing systems are discussed and also the effects of data improvement on business. To develop an understanding of the complexity of organizational networks, and more importantly of the benefits of the importance of communication and collaboration in gaining competitive advantage for the organization

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Transcript of Bits Zc471

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BIRLA INSTITUTE OF TECHNOLOGY & SCIENCE, PILANI

WORK INTEGRATED LEARNING PROGRAMMES

Digital

Part A: Content Design

Course Title Management Information System

Course No(s) BITS ZC471/CM ZC471/HHSM ZC471

Credit Units 3

Credit Model

Content Authors P. Jayalakshmi

Course Objectives

No

CO1 Focus on the environmental business pressures impacting organizational performance and the role of Information Technology in overcoming these pressures. Gain basic understanding on the concept of the digital economy and of digital enterprises, the impact business pressures play on the organization and their responses and adaptations to these pressures. Also gain understanding of the role information technology plays both within and outside of the organization.

CO2 Learning the basics of information systems, information resource management, and end user computing. Emphasis is placed upon the various types of information architectures and upon the importance of solid information infrastructure. Web-based information systems and their functionalities is discussed and also about the emerging technologies in IT.

CO3 The importance of data and the management issues that relate to it and its life cycle are emphasized. Other objectives include document management, explaining the concept of data warehousing, data mining, analytical processing, and knowledge discovery management. Transaction and analytic processing systems are discussed and also the effects of data improvement on business. To develop an understanding of the complexity of organizational networks, and more importantly of the benefits of the importance of communication and collaboration in gaining competitive advantage for the organization

CO4 To recognize the difficulties in managing information resources, while learning how to recognize the vulnerabilities and weaknesses of information systems security. To learn to distinguish between security measures, analyzing disaster planning and recovery, and appreciating the need for business continuity and disaster recovery

CO5 The primary objective is to focus on electronic commerce, or EC, in its various forms, including B2B (Business to Business), B2C (Business to Consumers), and C2C (Consumer to Consumer) among others. The standard for doing business, the importance of EC, its infrastructure, its applications, and its support services, are

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emphasized. The practical applications, benefits and limitations are explained.

CO6 Overview of the concepts of mobile computing and m-commerce is presented. Includes discussion of the drivers, technologies, barriers, and wireless standards. The current applications of m-commerce within an organization, as well as the relevant consumer and personal applications are discussed. It focuses on applications that exist in industries such as finance, advertizing, marketing and supply chain applications. Location-based commerce, also known as l-commerce are discussed.

CO7 To understand the facts and issues related to transaction processing systems, innovative systems, and functional systems in an organization. How IT supports customer relationship management, as well as how the various support systems are integrated in an organization is explained. Functional areas and business processes related to the value chain and the close linkage between functional areas and IT are explored. The benefits and issues of integrating functional information systems are explored.

CO8 An overview of the concepts of supply chains and their business value, with emphasis on management (SCM). Problems of SCM are addressed using industry illustrations. Enterprise Resource Planning is examined as a way to simplify and coordinate the organization and its supply and value chains. The historical development of software tools to manage the planning of resources is traced to the present day where SCM, ERP, and e-commerce work together to achieve a competitive advantage for organizations, by faster, more efficient order fulfillment and through the resolution of related problems.

CO9 A background to the complexities and the strategic benefits of information in large scale information system deployments is explained. These can come in the form of inter-organizational alliances and distributed networks as well as information systems deployed on a world-wide scale.

CO10 Learn to recognize the importance of data, the management issues that relate to it, and its life cycle. Relating data management to multimedia and document management, explaining the concept of data warehousing, data mining, analytical processing, and knowledge discovery management.

CO11 The importance of information systems to the overall strategic goals of the organization. Focus is placed on the ability for IS to work as a coordinating function and also the challenges in IT business alignment and how they can be addressed. However, the emphasis on the strategic alignment of IS to the overall organization is also discussed as a major component to the approach being successful.

CO12 The process of managing IT projects within an organization and the framework for adopting these projects are introduced. The five stages of the adoption life cycle is described. To understand the impact of technology, task, individual, organizational, and environmental characteristics on the adoption of new technologies. Understanding the typical causes of IT implementation failures and all other associated challenges. The concept of business process management (BPM) and how it can be used to enhance effectiveness in an organization and finally the role of change management in systems implementation. Focus on the organizational transformation that follows from the introduction of new and innovative technology.

CO13 How information technology affects organizations, technology users and the

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environment is reviewed. The implementation of technology has a more wide ranging effect than merely the purpose for which it is chosen. IT can affect hiring patterns, training decisions, and profitability. IT has dramatically altered the competitive landscape, which in turn has created and shifted wealth. Green business practices and data center designs are also discussed.

Text Book(s)

T1 Turban, Efraim & Volonino, L. “Information Technology for Management: Transforming Organizations in the Digital Economy”, Wiley Student Edition, 7th Edition, 2009.

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Reference Book(s) & other resources

R1 O’Brien, James A., “Management Information Systems, TMH, 5th Edition, 2002

R2 Laudon and Laudon, Management Information Systems, Pearson Education, 9th Ed., 2004

R3 Effy OZ, Management Information Systems, Thomson India Education, 5th Ed., 2007.

R4 Turban, Efraim & Volonino, L. “Information Technology for Management: Transforming Organizations in the Digital Economy”, Wiley Student Edition, 9th Edition, 2012

http://library.books24x7.com/toc.aspx?bkid=51172

Content Structure

1. IT Supports Organizational Performance in Turbulent Business Environments1.1. Doing Business in the Digital Economy1.2. Information Systems and Information Technology (IT)1.3. Business Performance Management, Business Pressures, Organization

Responses, and IT Support1.4. Strategy for Competitive Advantage and IT Support1.5. Social Computing and Networking1.6. Why Should You Learn About Information Technology?

2. Information Technologies: Concepts, Types, and IT Support2.1. Information Systems: Concepts and Definitions2.2. Classification and Types of Information Systems2.3. How IT Supports People2.4. How IT Supports Supply Chains and Business Processes2.5. Information Systems Infrastructure, Architecture, and Emerging Computing

Environments2.6. Innovative and Futuristic Information Systems

3. Networks and Collaboration as Business Solutions3.1. Enterprise Networks, Connectivity, and Trends3.2. Network Management, and Collaboration Technology3.3. Wireless, Enterprise Mobility, and IP Telephony3.4. Discovery, Search, and Customized Delivery3.5. Collaboration and Web-based Meetings3.6. Social, Legal, and Ethical Issues

4. Securing the Enterprise and Business Continuity4.1. Data and Enterprise Security Incidents4.2. IS Vulnerabilities and Threats4.3. Fraud and Computer-Mediated Crimes4.4. IT Security Management Practices4.5. Network Security

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4.6. Internal Control and Compliance Management4.7. Business Continuity and Disaster Recovery Planning4.8. Auditing and Risk Management

5. E-Business and E-Commerce5.1. Overview of E-Business and E-Commerce5.2. Major EC Mechanisms5.3. Business-to-Consumer Applications5.4. Business-to-Business Applications5.5. Major Models of E-Business: From E-Government to C2C5.6. E-Commerce Support Services: Payment and Order Fulfillment5.7. Ethical and Legal Issues in E-Business

6. Mobile Commerce6.1. Overview of Mobile Computing and Commerce: Attributes, Benefits,

Drivers, and Basic Technology6.2. Mobile Applications in Financial Services6.3. Mobile Shopping, Advertising, and Content-Providing6.4. Mobile Enterprise and Interbusiness Applications6.5. Mobile Consumer Services and Entertainment6.6. Location-Based Services and Commerce6.7. Pervasive Computing, Context Awareness, and RFID

7. Transaction Processing, Functional Applications and Integration7.1. Functional Information Systems and Transaction Processing Systems7.2. Managing Production/Operations and Logistics7.3. Managing Marketing and Sales Systems7.4. Managing Accounting and Finance Systems7.5. Managing Human Resources Systems7.6. Integrating Functional Information Systems

8. Enterprise Systems: Supply Chains, ERP, CRM, and KM8.1. Essentials of Enterprise Systems and Supply Chains8.2. Supply Chain Management and Its Business Value8.3. Enterprise Resource Planning (ERP) Systems8.4. Customer Relationship Management (CRM)8.5. Knowledge Management and IT

9. Inter-organizational, Large-Scale, and Global Information Systems9.1. Interorganizational Activities and Order Fulfillment9.2. Interorganizational Information Systems and Large-Scale Information

Systems9.3. Global Information Systems9.4. Facilitating IOS and Global systems: From Demand-Driven Networks to

RFID9.5. Interorganizational Information Integration and Connectivity9.6. Partner Relationship Management and Collaborative Commerce

10. Business Intelligence and Decision Support Systems10.1. The Need for Business Intelligence (BI)

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10.2. BI Architecture, Reporting and Performance Management10.3. Data, Text, and Web Mining and BI Search10.4. Managers and Decision Making Processes10.5. Decision Support Systems10.6. Automated Decision Support (ADS)

11. IT Strategy and Planning11.1. Alignment of Business and IT Strategies11.2. IT Strategy Initiation11.3. IT Strategic Planning11.4. Outsourcing, Offshoring and IT as a Subsidiary

12. Managing IT Projects, Process Improvement, and organizational Change12.1. Adopting IT Projects12.2. Implementing IT Projects12.3. Business Process Management12.4. Change Management and Organizational Transformation

13. Impact of IT on Enterprises, Users, and the Environment13.1. New and Accelerating Trends in IT13.2. Current Perspectives on the Enterprise Web 2.013.3. Operating Greener Businesses and Eco-Friendly Data Centers13.4. Impacts of Too Much Information and Connectivity

Learning Outcomes:

No Learning Outcomes

LO1 Describing characteristics of digital economy and digital enterprises; defining information systems, computer based Information System and information technology; Relationships between performance, environmental pressures, organizational responses, and information technology; describing adaptive enterprises; functions and impacts of social computing and social networking; Importance of learning about information technology.

LO2 Basics and Types of Information Systems; Transaction Processing Vs. Functional Information Systems; Major enterprise internal support systems and relate them to managerial functions; Support IT provides to business processes and supply chain; Information Infrastructure and Architecture; Web Based Information Systems; Emerging information technologies, innovative and futuristic IT systems and applications.

LO3 Describe Networks, network standards, and compatibility issues; Impacts of collaboration on business performance; Fixed, wireless, and mobile network infrastructures; Fundamental principles and capabilities of group work technologies, Various Issues Involved in Network Computing, messaging and collaboration.

LO4 Recognize the business and financial value of information security, IS vulnerabilities, threats, attack methods and cybercrime Symptoms, factors that contribute to risk exposure and methods to mitigate them; key methods of defending information systems, networks and wireless devices; internal control

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and fraud and related legislation; understanding business continuity and disaster recovery planning methods; role of IT in defending critical infrastructures.

LO5 E-Commerce, Scope of E-Commerce, benefits, limitations and types; B2C, B2B, B2E and C2C E-Commerce Applications; What is E-Governance? Some of E-Commerce Support Services; importance and activities of online advertising; ethical and legal issues relating to e-commerce.

LO6 Characteristics, attributes, and drivers of mobile computing and mobile commerce (M-Commerce); Applications of M-Commerce in Finance, Advertising, Marketing and Content Providing; Applications of M-Commerce within organizations (mobile enterprise, intra-business); B2B and supply chain applications (inter-organizational) of m-commerce; Consumer and personal applications of m-commerce; Location based commerce; major inhibitors and barriers of mobile computing and m-Commerce.

LO7 Relate functional areas and business processes to the value chain model; Defining functional management information systems and list it’s characteristics; Understand Transaction Processing System; IT and web support to Production/OM, Logistics, Accounting, Finance, HRM; Integrating Functional Information Systems: Benefits and Issues.

LO8 Understand the essentials of enterprise systems and computerized supply chain management, Major problems of implementing supply chains and some innovative solutions; Need for integrated software and how ERP (Enterprise Resource Planning) does it; Describe CRM and KM and their relationship to IT.

LO9 Describe Inter-organizational activities, particularly order fulfillment; Define and classify inter-organizational information systems and global information systems; Identify major issues surrounding global information systems; Present demand-driven networks and RFID as supply chain facilitators; inter-organizational integration issues and solutions; understand Partner Relationship management and its relationship to collaborative commerce.

LO10 Identify factors influencing adoption of business intelligence (BI) and business performance management (BPM); Key considerations for IT support of managerial decision making. Understand managerial decision making processes, decision process, and types of decisions; Describe decision support systems (DSSs), benefits, and structure; importance of real-time BI and decision support for various levels of information workers; automated decision support, its advantages, and areas of application.

LO11 Importance of aligning the business strategy and how this alignment is achieved; challenges in IT-business alignment and how to address them; Critical strategic role of IT within organizations; how IT is providing value to businesses; IT strategic planning within organizations; major reasons for outsourcing; how to manage outsourcing and off-shoring opportunities.

LO12 Understand the concept of the technology adoption lifecycle; the five stages of adoption lifecycle; Understand the impact of technology, task, individual, organizational, and environmental characteristics on the adoption of new technologies; typical causes for IT implementation failures; challenges associated with implementing IT projects; Understand concept of business process management (BPM) and how it can be used to enhance effectiveness in an

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organization; Steps in creating an effective BPM strategy; Role of change management in systems implementation.

LO13 Recognize trends in IT that are affecting business processes, competition, and workers; Describe ways that IT can help conserve natural resources and protect the environment; Understand green business practices and data center designs; understand the complexity of the effects of technological progress on labor markets and individual employees; impact of IT on the quality of life and interpersonal relationships.

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Part B: Learning Plan

Academic Term First Semester 2015 - 2016

Course Title Management Information System

Course No BITS ZC471/CM ZC471/HHSM ZC471

Lead Instructor P.Jayalakshmi

Contact Hour 1

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 1 Review Course Handout/ List your expectations from this course

T1: Chapter 1

During CH

1 Relationships between performance, environmental pressures, organizational responses, and information technology

T1: Chapter 1

Post CH

1 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 1

Contact Hour 2

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 1 Review Course Handout/ List your expectations from this course

T1: Chapter 1

During CH

1 describing adaptive enterprises; functions and impacts of social computing and social networking

Importance of learning about information technology

T1: Chapter 1

Post CH

1 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 1

Contact Hour 3

Type Content Ref.

Topic Title Study/HW Resource Reference

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Pre CH 2 Review previous week's topics. T1: Chapter 2

During CH

2 Basics and Types of Information Systems; Transaction Processing Vs. Functional Information Systems

Major enterprise internal support systems and relate them to managerial functions; Support IT provides to business processes and supply chain

T1: Chapter 2

Post CH

2 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 2

Contact Hour 4

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 2 Review previous week's topics. T1: Chapter 2

During CH

2 Information Infrastructure and Architecture; Web Based Information Systems, Web Based Information Systems.

Emerging information technologies, innovative and futuristic IT systems and applications.

T1: Chapter 2

Post CH

2 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 2

Contact Hour 5

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 3 Review previous week's topics. T1: Chapter 4

During CH

3 Describe Networks, network standards, and compatibility issues.

Impacts of collaboration on business performance

T1: Chapter 4

Post CH

3 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 4

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Contact Hour 6

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 3 Review previous week's topics. T1: Chapter 4

During CH

3 Fixed, wireless, and mobile network infrastructures

T1: Chapter 4

Post CH

3 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 4

Contact Hour 7

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 3 Review previous week's topics. T1: Chapter 4

During CH

3 Fundamental principles and capabilities of group work technologiesVarious Issues Involved in Network Computing, messaging and collaboration

T1: Chapter 4

Post CH

3 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 4

Contact Hour 8

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 4 Review previous week's topics. T1: Chapter 5

During CH

4 Recognize the business and financial value of information security, IS vulnerabilities, threats, attack methods and cybercrimeSymptoms, factors that contribute to risk exposure and methods to mitigate them

T1: Chapter 5

Post CH

4 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the

T1: Chapter 5

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assigned homework

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Contact Hour 9

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 4 Review previous week's topics. T1: Chapter 5

During CH

4 Key methods of defending information systems, networks and wireless devices; internal control and fraud and related legislation.

Understanding business continuity and disaster recovery planning methods; role of IT in defending critical infrastructures

T1: Chapter 5

Post CH

4 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 5

Contact Hour 10

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 5 Review previous week's topics. T1: Chapter 6

During CH

5 E-Commerce, Scope of E-Commerce, benefits, limitations and types.

B2C, B2B, B2E and C2C E-Commerce Applications

T1: Chapter 6

Post CH

5 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 6

Contact Hour 11

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 5 Review previous week's topics. T1: Chapter 6

During CH

5 What is E-Governance? Some of E-Commerce Support Services.

Importance and activities of online advertising; ethical and legal issues relating to e-commerce.

T1: Chapter 6

Post CH

5 Review reference chapters from textbook; replay videos as needed

T1: Chapter 6

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to clarify understanding; do the assigned homework

Contact Hour 12

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 6 Review previous week's topics. T1: Chapter 7

During CH

6 Characteristics, attributes, and drivers of mobile computing and mobile commerce (M-Commerce).

Applications of M-Commerce in Finance, Advertising, Marketing and Content Providing; Applications of M-Commerce within organizations (mobile enterprise, intra-business)

T1: Chapter 7

Post CH

6 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 7

Contact Hour 13

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 6 Review previous week's topics. T1: Chapter 7

During CH

6 B2B and supply chain applications (inter-organizational) of m-commerce; Consumer and personal applications of m-commerce; Location based commerce.

Major inhibitors and barriers of mobile computing and m-Commerce.

T1: Chapter 7

Post CH

6 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 7

Contact Hour 14

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 7 Review previous week's topics. T1: Chapter 9

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During CH

7 Relate functional areas and business processes to the value chain model.

Defining functional management information systems and list it’s characteristics; Understand Transaction Processing System

T1: Chapter 9

Post CH

7 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 9

Contact Hour 15

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 7 Review previous week's topics. T1: Chapter 9

During CH

7 IT and web support to Production/OM, Logistics, Accounting, Finance, HRM.

Integrating Functional Information Systems: Benefits and Issues

T1: Chapter 9

Post CH

7 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 9

Contact Hour 16

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH Review previous week's topics.

During CH

REVIEW SESSION FOR THE MID-SEMESTER TEST

Post CH

Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

Contact Hour 17

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Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 8 Review previous week's topics. T1: Chapter 10

During CH

8 Understand the essentials of enterprise systems and computerized supply chain management

Major problems of implementing supply chains and some innovative solutions

T1: Chapter 10

Post CH

8 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 10

Contact Hour 18

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 8 Review previous week's topics. T1: Chapter 10

During CH

8 Need for integrated software and how ERP (Enterprise Resource Planning) does it

Describe CRM and KM and their relationship to IT

T1: Chapter 10

Post CH

8 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 10

Contact Hour 19

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 9 Review previous week's topics. T1: Chapter 11

During CH

9 Describe Inter-organizational activities, particularly order fulfillment.

Define and classify inter-organizational information systems and global information systems

T1: Chapter 11

Post CH

9 Review reference chapters from textbook; replay videos as needed

T1: Chapter 11

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to clarify understanding; do the assigned homework

Contact Hour 20

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 9 Review previous week's topics. T1: Chapter 11

During CH

9 Identify major issues surrounding global information systems.

Present demand-driven networks and RFID as supply chain facilitators

T1: Chapter 11

Post CH

9 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 11

Contact Hour 21

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 9 Review previous week's topics. T1: Chapter 11

During CH

9 Inter-organizational integration issues and solutions.

understand Partner Relationship management and its relationship to collaborative commerce

T1: Chapter 11

Post CH

9 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 11

Contact Hour 22

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 10 Review previous week's topics. T1: Chapter 12

During CH

10 Identify factors influencing adoption of business intelligence (BI) and business performance management (BPM).

T1: Chapter 12

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Key considerations for IT support of managerial decision making. Understand managerial decision making processes, decision process, and types of decisions.

Post CH

10 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 12

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Contact Hour 23

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 10 Review previous week's topics. T1: Chapter 12

During CH

10 Describe decision support systems (DSSs), benefits, and structure.

Importance of real-time BI and decision support for various levels of information workers; automated decision support, its advantages, and areas of application.

T1: Chapter 12

Post CH

10 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 12

Contact Hour 24

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 11 Review previous week's topics. T1: Chapter 13

During CH

11 Importance of aligning the business strategy and how this alignment is achieved; challenges in IT-business alignment and how to address them.

Critical strategic role of IT within organizations; how IT is providing value to businesses

T1: Chapter 13

Post CH

11 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 13

Contact Hour 25

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 11 Review previous week's topics. T1: Chapter 13

During CH

11 IT strategic planning within organizations.

Major reasons for outsourcing; how to manage outsourcing and off-shoring

T1: Chapter 13

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opportunities.

Post CH

11 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 13

Contact Hour 26

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 12 Review previous week's topics. T1: Chapter 14

During CH

12 Understand the concept of the technology adoption lifecycle; the five stages of adoption lifecycle.

Understand the impact of technology, task, individual, organizational, and environmental characteristics on the adoption of new technologies.

T1: Chapter 14

Post CH

12 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 14

Contact Hour 27

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 12 Review previous week's topics. T1: Chapter 14

During CH

12 Typical causes for IT implementation failures; challenges associated with implementing IT projects.

T1: Chapter 14

Post CH

12 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 14

Contact Hour 28

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 12 Review previous week's topics. T1: Chapter 14

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During CH

12 Understand concept of business process management (BPM) and how it can be used to enhance effectiveness in an organization; Steps in creating an effective BPM strategy.

Role of change management in systems implementation.

T1: Chapter 14

Post CH

12 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 14

Contact Hour 29

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 13 Review previous week's topics. T1: Chapter 15

During CH

13 Recognize trends in IT that are affecting business processes, competition, and workers.

Describe ways that IT can help conserve natural resources and protect the environment

T1: Chapter 15

Post CH

13 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 15

Contact Hour 30

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 13 Review previous week's topics. T1: Chapter 15

During CH

13 Understand green business practices and data centre designs.

Understand the complexity of the effects of technological progress on labor markets and individual employees.

T1: Chapter 15

Post CH

13 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 15

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Contact Hour 31

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH 13 Review previous week's topics. T1: Chapter 15

During CH

13 Impact of IT on the quality of life and interpersonal relationships.

Related case studies and discussions.

T1: Chapter 15

Post CH

13 Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

T1: Chapter 15

Contact Hour 32

Type Content Ref.

Topic Title Study/HW Resource Reference

Pre CH Review previous week's topics.

During CH

REVIEW SESSION FOR THE END-SEMESTER TEST

Post CH

Review reference chapters from textbook; replay videos as needed to clarify understanding; do the assigned homework

Evaluation Scheme: Legend: EC = Evaluation Component; AN = After Noon Session; FN = Fore Noon Session

No Name Type Duration Weight Day, Date, Session, Time

EC-1 Quiz-I Online - 5% August 20-30, 2015

Quiz-II Online - 5% September 20-30, 2015

Quiz-III Online - 5% October 20-30, 2015

EC-2 Mid-Semester Test Closed Book 2 hours 35% 20/09/2015 (FN) 10 AM – 12 NOON

EC-3 Comprehensive Exam Open Book 3 hours 50% 08/11/2015 (FN) 9 AM – 12 NOON

Notes: Syllabus for Mid-Semester Test (Closed Book): Topics in Session Nos. 1 to 16 (contact hours)Syllabus for Comprehensive Exam (Open Book): All topics (Session Nos. 1 to 32) (contact hours)

Important links and information:Elearn portal: https://elearn.bits-pilani.ac.inStudents are expected to visit the Elearn portal on a regular basis and stay up to date with the latest announcements and deadlines.Contact sessions: Students should attend the online lectures as per the schedule provided on the Elearn portal.Evaluation Guidelines:

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1. EC-1 consists of either two Assignments or three Quizzes. Students will attempt them through the course pages on the Elearn portal. Announcements will be made on the portal, in a timely manner.

2. For Closed Book tests: No books or reference material of any kind will be permitted.3. For Open Book exams: Use of books and any printed / written reference material (filed or bound) is permitted. However,

loose sheets of paper will not be allowed. Use of calculators is permitted in all exams. Laptops/Mobiles of any kind are not allowed. Exchange of any material is not allowed.

4. If a student is unable to appear for the Regular Test/Exam due to genuine exigencies, the student should follow the procedure to apply for the Make-Up Test/Exam which will be made available on the Elearn portal. The Make-Up Test/Exam will be conducted only at selected exam centres on the dates to be announced later.

It shall be the responsibility of the individual student to be regular in maintaining the self study schedule as given in the course handout, attend the online lectures, and take all the prescribed evaluation components such as Assignment/Quiz, Mid-Semester Test and Comprehensive Exam according to the evaluation scheme provided in the handout.