BIT Business Information Technologies En
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Transcript of BIT Business Information Technologies En
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Business Information Technologies
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Business Information & Information Technologies
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Management analysis methods&Business Information
Business Information & Information Technologies
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managerBusiness processBusiness modelBlack box & feed-back loopInputsOutputsPolitic-Economic-Social-Legal-Natural Environment
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Managers information sourcesBusiness processValue chain interactionProductivityCompetencyWorking capital
Manager
RESOURCESFunds, investments, human resources, raw materialsResultsP&L, Balance sheetsBusiness environmentKey factors of succesEnvironmental dataMarket trends, inflation rate, interest rate, exchange rate, raw materials, labor, energy prices,
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Managers ways of action
Business process
Manager
Exogenous variablesEndogenous variablesResultsEstablish objectives, targets, deadlinesMajor leverage actions (acquisitions, investments, financial leverage, HR politics )OrganizeCommunication actionsAdvertisiongSales force motivationlobbyBusiness environment
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Strategic management
Business process
Manager
ResultsEstablish objectives, targets, deadlinesCommunication actionsAdvertisiongSales force motivationlobbyBusiness environmentP&L, Balance sheetsKey factors of succesEnvironmental dataMarket trends, inflation rate, interest rate, exchange rate, raw materials, labor, energy prices,
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Operational management
Business process
Manager
Exogenous variablesEndogenous variablesResultsMajor leverage actions (acquisitions, investments, financial leverage, HR politics )Plan, Organize, ScheduleBusiness environmentKey factors of succes
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Performances management
Business process
Manager
ResultsP&L, Balance sheetsBusiness environmentOperational performancesCompetitors performances (Benchmarks)Financial performances
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Strategic managementPerformances managementOperational management
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Decision process Seek for / designsolutionsImplement Problems/opportunitiesCompany status assesmentChosen solution ChoiceSolutions Action plan
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Company status assesment Information systemssynthesisERPERPInf. Systems archivessynthesisCurrent period KPIReference KPIFormer periods, benchmarksANALYSISCompany current status INTERPRETATIONProblems/opportunitiesBusiness environment
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Business Intelligence & Knowledge management realms
Information Systems
synthesis
Archives
synthesis
Current performance
indicators
References
ANALYSIS
Busines
s
case
Public data bases
at national level
synthesis
BUSINESS
ENVIRONMENT
Domain
knowledge
INTERPRETATION
Problem / Opportunity
Solution .
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GLOBAL
Public data bases at
european level
Public data bas
es
world
wide
S
ocial
L
egal
E
conomical
P
olitical
T
echnological
&
C
ultural
factors
BUSINESS INTELLIGENCE
KNOWLEDGE MANAGEMENT
capture
formalize
organize
share
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STRATEGIC MANAGEMENT
PERFORMANCES MANAGEMENT
Operationalmanagement
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DATA SYNTHESIS
KPI ANALYSIS
INTERPRETATION
DECISION SUPPORT
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REPORTSGroup By & Domain functions PIVOT tables Multidimensional databases
DATA SYNTHESIS
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DATA ANALYSIStheory driven analysis (statistics)data driven (data mining)
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Identifies Relationships between dataPatternsAssociationsCorrelationsstructuralfunctional causal by comparison between current data and reference data
ANALYSIS
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Graphical techniques (quantitative data qualitative information)
Analytical techniques based on mathematics(real date compared against hypothetical data produced by a model) Automated observance techniques- based entirely on data (the model to be used as a references is produced during the analysis on the basis of the same data )ANALYSIS
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Transform quantitative information into qualitative informationINTERPRETATION
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A COGNITIVE PROCESS GENERAL EVALUATION OF THE BUSINESS CASEIDENTIFICATION OF PROBLEMS AND/OR OPPORTUNITIESIDENTIFICATION OF POTENTIAL CAUSESIDENTIFICATIONS OF PERSPECTIVESPROCESS INPUTS:GLOBAL DOMAIN KNOWLEDGE (THEORY)COMMON KNOWLEDGEEXPERIENCED BASED KNOWLEDGE (EXPERTISE)
LEADS TO NEW EXPERTISE ACQUIREMENTINTERPRETATION
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BUSINESS MANAGEMENT SUPPORT
Cognitive level science, models, expertiseTechnical level - software Organizational level infrastructure systems
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OID-OIKD model of the ORGANIZATIONSoftware supportBased on H.DeMoines model of organization
KNOWLEDGE
DECISIONAL SYSTEM
INFORMATIONAAL SYSTEM
OPERATIONAL SYSTEM
DSS
TIS
MIS
OIS
IIS
decision
data
information
orders
DATA, INFORMATION
Business case
Models, interpretation,,solutions
KNOWLEDGE
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Information systemsTIS Transactional ISMIS Management ISDSS Decision support systemsOIS Operational ISIIS Intelligent ISERP Enterprise Resources Planning systems (Integrated systems)
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OIkD model of the organization
KNOWLEDGE SYSTEM
DECISIONAL SYSTEM
INFORMATION SYSTEM
LOPERAIONAL SYSTEM
DSS
TS
MIS
OIS
IIS
decisions
data
informations
orders
DATA, INFORMATION
MODELS, INTERPRETATIONS, SOLUTIONS
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Supply chain management
SISTEMUL DE CUNOTINE
SISTEMUL DECIZIONAL
SISTEMUL INFORMATIONAAL
SISTEMUL OPERAIONAL
SIAD
ordine
MIS
SCO
SII
decizii
date
SO
informaii
decizii
date
informaii
cunotine
modele, interpretri, soluii
SISTEMUL DE CUNOTINE
SISTEMUL DECIZIONAL
SISTEMUL INFORMATIONAAL
SISTEMUL OPERAIONAL
SIAD
ordine
MIS
SCO
SII
decizii
date
SO
informaii
decizii
date
informaii
cunotine
modele, interpretri, soluii
SISTEMUL DE CUNOTINE
SISTEMUL DECIZIONAL
SISTEMUL INFORMATIONAAL
SISTEMUL OPERAIONAL
SIAD
ordine
MIS
SCO
SII
decizii
date
SO
informaii
decizii
date
informaii
cunotine
modele, interpretri, soluii
SISTEMUL DE CUNOTINE
SISTEMUL DECIZIONAL
SISTEMUL INFORMATIONAAL
SISTEMUL OPERAIONAL
SIAD
ordine
MIS
SCO
SII
decizii
date
SO
informaii
decizii
date
informaii
cunotine
modele, interpretri, soluii
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MARKETPLACE
SISTEMUL DE CUNOTINE
SISTEMUL DECIZIONAL
SISTEMUL INFORMATIONAAL
SISTEMUL OPERAIONAL
SIAD
ordine
MIS
SCO
SII
decizii
date
SO
informaii
decizii
date
informaii
cunotine
modele, interpretri, soluii
SISTEMUL DE CUNOTINE
SISTEMUL DECIZIONAL
SISTEMUL INFORMATIONAAL
SISTEMUL OPERAIONAL
SIAD
ordine
MIS
SCO
SII
decizii
date
SO
informaii
decizii
date
informaii
cunotine
modele, interpretri, soluii
SISTEMUL DE CUNOTINE
SISTEMUL DECIZIONAL
SISTEMUL INFORMATIONAAL
SISTEMUL OPERAIONAL
SIAD
ordine
MIS
SCO
SII
decizii
date
SO
informaii
decizii
date
informaii
cunotine
modele, interpretri, soluii
SISTEMUL DE CUNOTINE
SISTEMUL DECIZIONAL
SISTEMUL INFORMATIONAAL
SISTEMUL OPERAIONAL
SIAD
ordine
MIS
SCO
SII
decizii
date
SO
informaii
decizii
date
informaii
cunotine
modele, interpretri, soluii
SISTEMUL DE CUNOTINE
SISTEMUL DECIZIONAL
SISTEMUL INFORMATIONAAL
SISTEMUL OPERAIONAL
SIAD
ordine
MIS
SCO
SII
decizii
date
SO
informaii
decizii
date
informaii
cunotine
modele, interpretri, soluii
SISTEMUL DE CUNOTINE
SISTEMUL DECIZIONAL
SISTEMUL INFORMATIONAAL
SISTEMUL OPERAIONAL
SIAD
ordine
MIS
SCO
SII
decizii
date
SO
informaii
decizii
date
informaii
cunotine
modele, interpretri, soluii
SISTEMUL DE CUNOTINE
SISTEMUL DECIZIONAL
SISTEMUL INFORMATIONAAL
SISTEMUL OPERAIONAL
SIAD
ordine
MIS
SCO
SII
decizii
date
SO
informaii
decizii
date
informaii
cunotine
modele, interpretri, soluii