BioSmart PV-WTC Terminal - ABBAS,...
54
BioSmart PV-WTC Terminal User Manual v1.05
Transcript of BioSmart PV-WTC Terminal - ABBAS,...
BioSmart PV-WTC
Terminal
User Manual
v1.05
Table of Contents Figures ................................................................................................. 4
1. SPECIFICATIONS........................................................................... 6
1.1. BioSmart PV-WTC Models ................................................... 6
1.2. Technical Specifications ...................................................... 6
1.3. Factory settings ................................................................... 7
1.4. Package contents ................................................................ 7
2. USE, TRANSPORTATION AND STORAGE ...................................... 8
3. SAFETY REQUIREMENTS .............................................................. 8
4. DISPOSAL ..................................................................................... 9
5. WARRANTY .................................................................................. 9
6. INSPECTION CERTIFICATE .......................................................... 10
7. TERMINAL DESCRIPTION ........................................................... 11
7.1. Description of the Terminal’s Front Panel ........................ 11
7.2. Description of connection ports ........................................ 13
7.3. Description of the indicators and circuit board jumpers .. 14
8. INSTALLATION ........................................................................... 15
8.1. Installation Notes .............................................................. 15
8.2. Installation procedure ....................................................... 16
8.3. Connecting Power Supply ................................................. 19
8.4. Connecting the terminal to an Ethernet network ............. 20
8.5. Connecting an electromechanical lock to the terminal’s
circuit board .................................................................................. 22
8.1. Connecting an electromagnetic lock through the BioSmart
ZFlex .............................................................................................. 23
8.6. Connecting door sensor and Push-To-Exit buttons ........... 24
8.7. Connecting to an external controller through Wiegand ... 26
9. Configuring and Operating the Terminal Using the Keypad ..... 27
9.1. Settings .............................................................................. 28
9.1.1. System ....................................................................... 29
9.1.2. Employees ................................................................. 34
9.2 Working with deposit boxes .............................................. 43
10. TROUBLESHOOTING .............................................................. 47
11. SERVICING THE TERMINAL .................................................... 49
11.1. Checking physical condition of the terminal ..................... 49
11.2. Checking for operation errors of the terminal .................. 49
11.3. Checking for operation errors ........................................... 50
12. STORAGE ............................................................................... 51
13. TRANSPORTATION ................................................................. 51
14. DISPOSAL ............................................................................... 51
15. ENSURING OF THE OPERATION ............................................. 53
Figures FIGURE 1. EXTERIOR VIEW OF THE BIOSMART PV-WTC TERMINAL .......................... 11 FIGURE 2. KEYPAD ....................................................................................................... 12 FIGURE 3. EXTERIOR VIEW OF TERMINAL’S MAINBOARD ......................................... 13 FIGURE 4. MARKING ATTACHMENT POINTS ............................................................... 18 FIGURE 5. CONNECTING POWER SUPPLY. .................................................................. 19 FIGURE 6. CONNECTING ETHERNET NETWORK. ......................................................... 20 FIGURE 7. CONTACTS IN THE CABLE. .......................................................................... 21 FIGURE 8. CONNECTING AN ELECTROMECHANICAL LOCK. ........................................ 22 FIGURE 9. CONNECTING AN ELECTROMAGNETIC LOCK VIA ZFLEX. ............................ 23 FIGURE 10. CONNECTING AN ELECTROMAGNETIC LOCK VIA ZFLEX. .......................... 23 FIGURE 11. CONNECTING DOOR SENSOR OR A BUTTON VIA BIOSMART ZFLEX. ....... 25 FIGURE 12. CONNECTING TO AN EXTERNAL TERMINAL VIA WIEGAND. .................... 26 FIGURE 13 . BACKGROUND IN STANDBY MODE ......................................................... 27 FIGURE 14. SEARCHING EMPLOYEES. ......................................................................... 35 FIGURE 15. EMPLOYEE LIST ......................................................................................... 36 FIGURE 16. EMPLOYEE LIST SELECTION ...................................................................... 36 FIGURE 17. EDITING EMPLOYEE PROFILE.................................................................... 37 FIGURE 18. ADDING A NEW PALM VEIN REMPLATE ................................................... 38 FIGURE 19. ADDING A NEW TEMPLATE IN PROGRESS ................................................ 38 FIGURE 20. CORRECT PLACEMENT OF THE PALM ....................................................... 39 FIGURE 21. FINISHING TEMPLATE ADDING PROCESS ................................................. 40 FIGURE 22. REGISTERING THE CARD CODE ................................................................. 41 FIGURE 23. FINISHING CARD CODE ENROLLMENT PROCESS ...................................... 41 FIGURE 24. EDITING PIN-CODE ................................................................................... 42 FIGURE 25. ADDING AN EMPLOYEE ............................................................................ 43 FIGURE 26. STANDARD BACKGROUND IN THE DEPOSIT BOX OPERATING MODE ...... 44 FIGURE 27. BOX IS NOT FOUND .................................................................................. 45 FIGURE 28. SUCCESSFUL IDENTIFICATION .................................................................. 45 FIGURE 29. ERROR TYPES ............................................................................................ 50
Dear customers!
Thank you for purchasing our product. With proper installation and use, this
device will bring you many years of reliable service.
The BioSmart PV-WTC time and attendance terminal is designed to be used
as a part of the BioSmart biometric access control system. The terminal
provides a means to track working hours and attendance by identifying users
through the unique biometric characteristics of subcutaneous palm veins and
RFID proximity cards. It can also be used for access monitoring and control.
The terminal is compatible with BioSmart Studio software version
V5.0.3.269 and above.
The terminal can be supplied with one of the four options of integrated card
readers:
EM Marin (-EM, 125 kHz, proximity)
Mifare Classic/DESFire (-MFDS, 13.56 MHz, smart)
HID iClass SE/Prox (-ICLASS, 13.56 MHz, smart)
Legic Prime/Advant (-LEGIC, 13.56 MHz, smart)
1. SPECIFICATIONS 1.1. BioSmart PV-WTC Models
PV-WTC-EM
PV-WTC-MFDS
PV-WTC-ICLASS
PV-WTC-LEGIC
1.2. Technical Specifications Palm vein scanner type Optical, near-infrared
Maximum number of users* 1,000,000
Maximum number of card codes 1,000,000
Maximum number of palms 300,000
Maximum number of events 10,000,000
1:1000 vein matching identification time Less than 2 seconds
False acceptance rate, % ** 0.00008
Integrated RFID card scanner Yes
Card scanning range, mm up to 100
Display TFT 3.5” 320х240
Keyboard keypad, 12 buttons
BioSmart relay module support Yes
Connection interface with computer Ethernet
USB interface for configuration USB 2.0
Web interface for configuration Yes
Wiegand 26-40 bit output interface Yes
On-board relay 12 VDC, 1 А
Number of discrete inputs, pcs 1
Power supply specifications 12 VDC±15%, 1 A
Outer dimensions (L x W x H), mm 215х150х117
Net weight, g 820
Gross weight, g 1270
Operating temperature range, °С from 0 to plus 50
Operating relative air humidity, % not higher than 90
1.3. Factory settings Default IP address: 192.168.1
Terminal address: Serial number (you can see it in the Info menu)
Administrator default password: empty
1.4. Package contents
Item Quantity
BioSmart PV-WTC Terminal 1
Product certificate 1
Installation guide 1
Mounting kit (two 6х35
dowels, two 3.5х38 self-
tapping screws) 1
2. USE, TRANSPORTATION AND STORAGE
Abrasive or chemically active materials should not be used to clean the outer
surfaces of the device or the palm vein scanner.
The terminal may be stored in the following environmental conditions:
ambient air temperature from minus 40 to plus 50 °С
relative air humidity (without condensation) up to 98%
Water, dust and other foreign substances should be prevented from entering
the inside of the terminal during transportation and storage. Following
storage of the terminal in low temperature or high humidity conditions, it
must be kept in a dry environment at a temperature of (20±5) °С for no less
than 30 minutes before being turned on.
3. SAFETY REQUIREMENTS
To avoid malfunctions in the terminal, it must be disconnected from its
power source before any work is carried out with its case open.
Only specialists authorized by the manufacturers of this terminal should carry
out the repair and replacement of terminal parts.
4. DISPOSAL
The BioSmart PV-WTC terminal does not contain materials hazardous to the
health of users or the environment. No special ecological safety measures are
required when disposing of this unit at the end of its operational lifespan.
5. WARRANTY
The manufacturer guarantees successful performance and correspondence to
the stated product characteristics on the condition that the consumer complies
with the rules of its use, installation, connection, transportation and storage.
The manufacturer provides a warranty on the BioSmart PV-WTC terminal for the
period of 36 (thirty six) months from the day of sale indicated in its certificate.
If notes on the date of the product’s sale are absent from the certificate, the
warranty period is calculated from its manufacturing date.
The Manufacturer’s Warranty does not extend to BioSmart PV-WTC terminals
that have broken down due to the Customer failing to comply with its rules of
operation.
6. INSPECTION CERTIFICATE
BioSmart PV-WTC-_________ terminal, serial no. ______________________
has been classified as fit for use.
Issue date _________________
Production Manager _______________ _____________________________
(signature) (full name in print)
Manufacturer:
GP Systems GmbH
Ochshauser Str. 45 34123 Kassel Germany
e-mail: [email protected] phone: +49 561 820 93350
Support e-mail: [email protected] phone : +49 561
7. TERMINAL DESCRIPTION
7.1. Description of the Terminal’s Front Panel An exterior view of the terminal is shown on Figure 1. Exterior view of the
BioSmart PV-WTC Terminal.
Figure 1. Exterior view of the BioSmart PV-WTC Terminal
1. RFID card reader
2. LCD screen
3. Keypad
4. Palm vein sensor
The terminal’s status panel is displayed at the top of the screen on the right
side with the following symbols:
Operating mode indication
Blue flashing light – terminal is ready to identify users
Yellow flashing symbol – terminal is undergoing administration; identification is temporarily disabled
Connection status, with BioSmart Studio Server
Connection established
Other indicators
Error in terminal’s operation (see details in the Info menu)
The keypad buttons (Figure 2) are used to navigate through the on-screen
menu:
2 – moves up the list
6 – moves to the right or
switches from list to function
buttons. Used for page
navigation in the Users menu
4 – moves to the left or
switches from function
buttons to list. Used for page
navigation in the Users menu
8 – moves down the list
– used for selection and confirmation
С – return to the previous menu section or delete the last digit entered.
The keypad is also used to enter all numeric settings.
Figure 2. Keypad
7.2. Description of connection ports
A view of the terminal’s circuit board is shown in Figure 3. The mainboard’s
contacts are described in the Table 1.
Figure 3. Exterior view of terminal’s mainboard
Table 1. Main Board Connectors
Label Name Designation
REL 1st relay contact Door strike control input
REL 2nd relay contact Door strike power supply output
WG1 Wiegand interface DATA1 output Wiegand external controller interface DATA 1 input
WG0 Wiegand interface DATA0 output Wiegand external controller interface DATA0 input
IN+ +12V output for discrete input Relay control button
IN Discrete input Door sensor output, relay control button
485- - interface of RS485 connection with ZFLEX
-485 contact for ZFlex module
485+ + interface of RS485 connection with ZFLEX
+485 contact for ZFlex module
X3 Mini USB connector for terminal configuration using the BioSmart Manager program.
Computer USB port
X4 RJ45(8P8C) port for Ethernet network connector
Ethernet network interface
GND Power, ground Ground of 12V power supply
+12 V Power, +12V +12V power supply
7.3. Description of the indicators and circuit board jumpers
The LEDs located on the Ethernet port indicate the physical connection’s
state (Link, green) and transfer activity (Activity, red).
The IPRST jumper is used to reset the network configuration to factory
settings. To do this, you must close the jumper contacts and wait for the Link
and Activity LEDs to go out. Afterwards, the jumper must be opened again.
The BOOT jumper is used to put the terminal into bootloader mode. This
mode allows you to restore the terminal to normal function if its firmware
becomes corrupted. To enable bootloader mode, you must close the BOOT
jumper with the power off and then power on the terminal. After the
terminal is powered on, the contacts must be opened. The terminal’s display
should show the message “LOADING”.
8. INSTALLATION
8.1. Installation Notes
When deciding where to install the terminal, the following should be taken
into account:
The recommended height for the terminal is 120-150 cm from the
floor, for reasons of convenience in positioning the palm on the
scanner, presenting a card and viewing events on the LCD screen.
Access to the terminal should be free and unobstructed to allow for
convenient positioning of the palm
If installing multiple terminals, they must be placed no closer than 80
cm away from each other in order to minimize mutual interference
from their in-built RFID card readers
Installing a terminal within 1 m of any external RFID readers or other
sources of electromagnetic interference is not recommended. Nearby
sources of electromagnetic interference may negatively affect the
operation of the built-in RFID card reader
It is recommended to leave some length in the cables attached to the
terminal, enough to remove the terminal from the wall and access its
jumpers
If the device is installed on a metal surface, the range of its RFID card
reader may be reduced
When installing cables, please observe the following recommendations:
Cables must be installed in accordance with the operational code for
electrical installations
Do not lay cables within 30 cm of sources of electromagnetic
interference
All cables must only intersect power cables at a right angle
Any cable extensions must be soldered
Before installation:
Carefully check for mechanical damage on the surface of the
terminal’s palm scanner, circuit board and housing;
In order to avoid short circuits, the protected ends of cables used to
connect the terminal must not exceed 5 mm.
Table 2. Types of cables used
No. Connection type Max.length Cable type
1 Ethernet (IEEE 802.3) – terminal
100 m Four twisted pair cables CAT5 and higher, wire size no less than 0.2 mm2
2 Power source – terminal power
2 m Duplex cable with a wire size of no less than 0.75 mm2 (for example, 3192Y)
3 Terminal – lock, ZFLEX - lock
2 m Duplex cable with a wire size of no less than 0.75 mm2 (for example, 3192Y)
4 Terminal – BioSmart ZFLEX 2 m
Four twisted pair cables of no lower than category five with a wire size of no less than 0.2 mm2
5 IN, IN+ terminal contacts – external devices
2 m CQR-6 or RAMCRO-6 cable
6 WO0, WO1 terminal contacts – external devices
2 m Four twisted pair cables of no lower than category five with a wire size of no less than 0.2 mm2
8.2. Installation procedure
The terminal must be installed using the following procedure:
1. Open the box and verify that all the terminal’s parts are present.
2. Decide where you will install the terminal.
3. Unscrew the screws located in the lower part of the terminal housing
which secure the housing to the rear panel. Remove the rear panel.
4. Place the rear panel of the terminal on the wall and mark out the
fixture points for the terminal ( Figure 4. Marking attachment points).
5. Lay and feed through all the required cables. The cables used must
correspond Table 2, or have similar technical characteristics. Ensure
that there are no tears, breaks or mechanical defects in the cables.
Ensure that the power is off before connecting any cables.
6. Feed the cables through the hole for cable insertion in the terminal’s
rear panel.
7. Fix the terminal’s rear panel onto the installation surface using the
fixings included in the packaging.
8. Connect the terminal’s power according to p. 4.3
9. Connect the terminal’s network cable according to p. 4.4
10. If necessary, connect the lock and external sensors according to p.
4.5 – 4.8 if using the terminal for access monitoring and control or
with external equipment through the Wiegand interface.
11. After connecting all the necessary cables, attach the terminal to
the rear panel and screw in the fastening screws located on the
base.
Figure 4. Marking attachment points
Hole for
cable insertion
8.3. Connecting Power Supply
Use cable 2 (see Table 2) to connect the power supply according to the
connection diagram in Figure 5.
Figure 5. Connecting power supply.
12V DC Power Supply
Figure 6. Connecting Ethernet network.
8.4. Connecting the terminal to an Ethernet network
Connect the terminal to an Ethernet network according to Figure 6.
Network interface
Figure 7. Contacts in the cable.
Use cable 1 (see Table 2) to connect the terminal (via the Ethernet port) to a
computer, network switch or router. The order of connections in the cable’s
modular connector must correspond to the TIA/EIA-568-B standard, in
accordance with Figure 7. Contacts in the cable.
8.5. Connecting an electromechanical lock to the
terminal’s circuit board
Figure 8 describes how to connect an electromechanical lock to the terminal.
Use cable 3 (see Table 2Table 2. Types of cables used) to connect the
electromechanical lock.
Figure 8. Connecting an electromechanical lock.
Lock Power
supply
+
-
Figure 9. Connecting an electromagnetic lock via ZFlex.
8.1. Connecting an electromagnetic lock through the
BioSmart ZFlex
An electromagnetic lock is connected in conjunction with the BioSmart ZFlex
in accordance with Figure 10. Use cables 3 and 4 to connect it (see Table 2).
+485 NC1 Lock
ZFLEX
-485 C1
PSU
Connection and configuration of the BioSmart ZFLEX is described in detail in
the BioSmart ZFLEX Operating Manual.
Figure 10. Connecting door sensor or PTE button.
8.6. Connecting door sensor and Push-To-Exit buttons
A door sensor or a control button for exiting the premises can be connected
directly to the BioSmart PV-WTC terminal’s on-board discrete input as
shown in Figure 10.
Use cable 5 for this connection (see Table 2).
Door sensor or button
Figure 11. Connecting door sensor or a button via BioSmart ZFlex.
If your access monitoring and control system requires the simultaneous use
of an entry sensor and button for exiting the premises, you must connect
them using the BioSmart ZFlex.
+485
ZFLEX
-485
Use cables 4 and 5 for this connection (see Table 2).
The connection and configuration of the BioSmart ZFlex is described in
detail in the BioSmart ZFlex Operating Manual.
Figure 12. Connecting to an external terminal via Wiegand.
8.7. Connecting to an external controller through
Wiegand
Error! Reference source not found. describes how to connect the terminal
to an external AMCS controller through the Wiegand interface.
Use cable 6 for this connection (see Table 2).
D0 (In)
D1 (In)
GND
9. Configuring and Operating the Terminal
Using the Keypad You can navigate the screen menu using keyboard buttons (see Figure 2.
Keypad). Navigation buttons are described in the section 7.1 of the present
manual. Further, we will use the phrase “Go to the menu ***” without
explicitly specifying the way to enter this menu.
Factory setting for the administrator password is empty password.
After you enter the settings mode, we recommend setting a new
password in order to prevent unauthorized access to the settings of the
terminal. Error! Reference source not found. displays the standard screen
background.
Figure 13 . Background in standby mode
9.1. Settings Use navigation buttons to enter the main menu of the terminal and select
Menu
Then, select Settings
9.1.1. System Use navigation buttons to select System.
The menu allows you to configure system parameters of the terminal,
described below, one by one.
9.1.1.1. Identification mode
- Palm or card – choose the preferred identification mode, either by
palm veins or by a contactless RFID card. If any identifier is provided,
the “Successful identification” event is produced and logged.
- Card + palm – the card is verified with palm veins. First, the user
should apply the card to the card reader. Then, within a limited
period of time, the palm is applied to the scanner.
- Palm or PIN – identification using either palm veins or a PIN-code
entered on the keyboard of the terminal. If any identifier is
provided, the “Successful identification” event is produced and
logged.
- PIN + palm – the user PIN code is verified with palm veins. First, the
user should enter the unique PIN code on the keyboard of the
terminal. Then, within a limited period of time, the palm is applied
to the scanner.
- Group ID + palm – in this mode the terminal accepts the same code
assigned to multiple users. First, the code is entered using the
keyboard of the terminal. Then, within a limited period of time, the
palm is applied to the scanner.
- Beginning of the ID + palm – in this mode the terminal narrows down
the user search to verify a user with first symbols of the entered ID.
The more symbols of the ID is entered, the narrower is the search.
First, the specified number of beginning symbols of the ID is entered
using the keyboard of the terminal. Then, within a limited period of
time, the palm is applied to the scanner.
9.1.1.2. Access mode
This parameter sets the access mode of the terminal and grants access to
users on successful identification accordingly:
- Standard – to grant access successful identification using the
identification mode specified in the section 9.1.1.1 is required.
- Deposit boxes – a PROMET control device is connected to the
terminal to grant access to bank or deposit boxes. To grant
access, successful identification using the identification mode
specified in the previous section is required.
- Enter/exit with buttons – to grant access, the “Enter” or “Exit”
button must be pressed on the keyboard of the terminal and
successful identification using the identification mode
specified in the section 9.1.1.1 is required.
9.1.1.3. Multi access
When this mode is on, access is granted (actuator activates) only after two
different users have successfully passed identification.
9.1.1.4. Maximum templates per employee
This parameter sets the number of palm vein templates for each user. You
can specify from 0 to 10 templates. One palm requires one template. For
example: if this parameter is set to two, we cannot assign more than two
palmprints per each employee.
9.1.1.5. Connection timeout
This parameter sets the timeout on expiration of which the terminal
reestablishes connection with BioSmart Studio software. This is required in
case of network failures or if the connection is broken. The time is specified
in seconds.
9.1.1.6. Administrator password
This parameter specifies the administrator password to enter the settings
menu of the terminal using the keyboard. By default the password is empty.
If the password is set, but unknown, it can be changed or removed in
BioSmart Studio software. If the password should be removed, it should be
set to zero value. Maximum length of the password is nine digits.
9.1.1.7. Anti-passback
If this parameter is on and the access mode is entry/exit by button, passage
of the same employee in the same direction twice is restricted.
9.1.1.8. Pass Without Biometric Information
If this parameter is on, the terminal with configured two-factor
identification (card + palm, code + palm) can identify employees (produce
the “Successful identification event”) who have just one identifier – card or
code – in the database. If the employee is assigned with two identifiers
(palm and card, palm and code), both are required as long as the access
mode is “card + palm, code + palm”, in any case.
9.1.1.9. Wiegand Output
This parameter allows selecting the Wiegand output type for the Wiegand
26 or Wiegand 32 terminal.
9.1.1.10. Wiegand Actions
This parameter specifies conditions to pass the code of a card to the
Weigand output of the terminal:
- No – the Wiegand output of the terminal is disabled;
- Successful identification – the code of a card is passed to the
Wiegand output only upon successful identification of the user;
- Always – the code of a card is passed to the Wiegand output in any
case.
9.1.1.11. Direction of Passage
This parameter specifies the direction of passage the terminal works if the
“entry/exit by buttons” access mode is not selected:
- Not assigned – the terminal logs both entry and exit events.
- Entry – the terminal logs entry events only.
- Exit – the terminal logs exit events only.
9.1.1.12. RFID Reader
This parameter allows disabling the built-in RFID card reader.
9.1.1.13. Sound
This parameter allows selecting and configuring the sound speaker of the
terminal.
9.1.1.14. Volume
This parameter sets the volume of the sound speaker of the terminal.
9.1.1.15. Operating mode
This parameter configures the operating mode of the terminal:
Network – in this mode the access of users to the terminal is
configured via the BioSmart Studio software.
Standalone – in this mode the access is configured directly on
the terminal. In this mode BioSmart Studio allows only
changing the settings of the terminal and view event logs.
9.1.1.16. Network
Connect the terminal’s power supply. Wait for the screen to turn on.
Navigate through the on-screen menu using the corresponding keypad
buttons.
Press “Menu”. A prompt will appear on the display requesting the
terminal’s configuration pass-word. To log in, press . The menu displays
network settings of the terminal and allows configuring them.
Factory setting for the administrator password is empty password.
9.1.1.17. Screen
The menu allows configuring some parameters of the display.
9.1.1.17.1. Language
This setting set the language of the interface.
9.1.1.18. Keyboard lock
This setting allows locking or unlocking the keyboard of the terminal. The
lock prevents unauthorized access to the menu of the terminal and
accidental keypresses. If the keyboard is locked, consequential pressing of
“7” and “9” buttons temporarily unlocks the keyboard, and the display
shows “Menu” and “Info” buttons.
9.1.1.19. Date & time
This menu sets the current date and time.
9.1.1.20. Integration
This menu displays connected external equipment.
9.1.2. Employees The menu allows adding/removing palm vein prints and cards for
employees in the network operating mode of the terminal.
The menu allows adding/removing employees, adding/removing palm vein
prints and cards for employees in the standalone operating mode of the
terminal.
9.1.2.1. Employees menu in the network operating mode
In the network operating mode, you should preliminarily grant access to
the terminal to users in BioSmart Studio.
To add/remove palm vein prints or cards to an employee, set the filter (last
name, first name, group code, user ID) to search this employee in the
database of the terminal. In the Result line specify, whether you need
exact match of the specified value (last name, first name, group code, user
ID) to the value stored in the database of the terminal, or partial match is
enough (Error! Reference source not found.). After configuring the filter,
press 5 on the keyboard and select Apply.
Figure 14. Searching employees.
Select the employee in the list (Error! Reference source not found.). The
icons on the right indicate if the database of the terminal contains
information about palm vein templates, card codes or PIN code of the
employee.
Figure 15. Employee list
Press 5 on the keyboard. In the opened window (Figure 16) choose
“Change” to edit properties of the employee. To return to the search
window, select “Filter”
In the opened window you can edit the employee profile (Figure 17):
Edit the first and last name of the employee
Enroll user’s palm veins
Edit PIN code
Edit card ID
Figure 16. Employee list selection
Figure 17. Editing employee profile.
9.1.2.1.1 Editing palm vein templates
To add (update) the template, select “update palms” (Figure 18). Short
beeps are produced, and then you should see the message: “Present palm”
(Figure 19). The palm should be presented as shown on the Figure 20.
Figure 19. Adding a new template in progress
Figure 18. Adding a new palm vein remplate
Figure 20. Correct placement of the palm
If the palm is placed correctly, the screen shows “Don’t move palm” and
after a few seconds “Take away palm”. After that, the temrinal asks to
present the palm again to finish the enrollement process. If the palm is
presented incorrectly, the screen shows “Incorrect palm placement” and
“Enrollment error” messages.
If the enrollment is successful, a long beep is produced and the
“Successful enrollment” message is displayed on the screen (Figure 21.
Finishing template adding processFigure 21).
Figure 21. Finishing template adding process
To remove templates, select “Delete palms”.
9.1.2.2 Editing card code
To add (update) a card code, select “Update card” (Figure 22). Short
beeps are produced and the “Present card” message is shown.
Figure 22. Registering the card code
Present the card to the terminal. Upon successful enrollment, a long
beep is produced and the “Card ID updated” message is shown (Figure 23).
Figure 23. Finishing card code enrollment process
To remove the card code, select “Delete card”.
9.1.2.3 Editing PIN code
To add (update) the PIN-code, select “Update PIN” (Figure 24).
Figure 24. Editing PIN-code
Enter the new PIN. Upon successful enrollment of the PIN-code, a long
beep is produced and the “PIN updated” message is shown.
9.1.2.4 Employee menu in the standalone mode
To add an employee in the standalone operating mode, press 5 on the
keyboard of the terminal in the employee list. In the opened window
(Figure 25) select “Add”. An employee with the default name (current day,
month, year and time) is created.
Figure 25. Adding an employee
Press 5 on the keyboard of the terminal. Select the added employee and
edit his properties.
Editing of employee’s properties is covered in 3.6.2.1 – 3.6.2.3.
To remove the employee, press 5 on the keyboard and select “Delete”.
9.2 Working with deposit boxes The deposit box operation mode of the terminal is configured in the
BioSmart Studio software.
When the terminal works in this mode, the standard background looks as
shown on Figure 26.
Figure 26. Standard background in the deposit box operating mode
For correct operation in this mode, enter the number of a deposit box on
the keyboard. If the box with the given number exists, the screen shows a
label corresponding to the identification type of this box. If there is no such
a box, an error message is shown (Figure 27).
Figure 27. Box is not found
If the box number is found, present the corresponding identifier. Upon
successful identification, the corresponding message is displayed (Figure
28).
Figure 28. Successful identification
The corresponding deposit box should open after that. The screen of the
terminal displays “Box opened”.
If the box was not opened, the screen shows “Box was not opened”.
10. TROUBLESHOOTING Ways to fix some malfunctions of the terminal are listed in the Table 3.
Table 3. Malfunctions of the terminal and ways to fix them
№ Malfunction Possible cause Instructions
1 The screen remains
dark on power on Loose connection
Turn off power.
Make sure the
power wire is firmly
connected to the
terminal bus.
Turn on power.
2
The device is not
loading, the message
says:
Reboot and Select
proper Boot device
or Insert Boot
Media in selected
Boot device
Loose SD card
connection
Turn off power..
Eject SD card from
the holder.
Examine it for visible
damages.
Insert SD card.
Turn on power.
3
The screen displays
the terminal
malfunction icon.
The device is
operating, but
information on the
“Info” tab is lacking
As a result of internal
automatic
diagnostics, an error
in operation of the
terminal is detected
and displayed in the
“Errors” menu:
Turn off power.
Wait for 1 minute.
Turn on power.
completely or
partially.
Connection to
database (error
connecting to the
database of the
terminal, file system
failure).
The screen displays
the terminal
malfunction icon. All
or some of the below
devices may not
work properly:
- keyboard;
- card reader;
- digital input;
- relay;
- wiegand output.
As a result of internal
automatic
diagnostics, an error
in operation of the
terminal is detected
and displayed in the
“Errors” menu:
Input/output
devices (file system
failure, internal
connection failure,
cables or connector
failure)
Examine cables and
circuit board of the
terminal for visible
damages.
Turn off power.
Wait for 1 minute.
Turn on power.
The screen displays
the terminal
malfunction icon.
The scanner does not
work.
As a result of internal
automatic
diagnostics, an error
in operation of the
terminal is detected
and displayed in the
“Errors” menu:
Turn off power.
Examine the scanner
and the USB cable
for damages. All
connectors should
be plugged evenly.
Connect the scanner
to the second USB
input of the
Scanner (scanner
USB cable failure,
loose connection)
terminal.
Turn on power.
If information in this section didn’t help to identify the reason of the
malfunction, please contact the technical support.
11. SERVICING THE TERMINAL The terminal is designed for continuous operation without intervention,
however to ensure correct functioning of the terminal certain maintenance
operations must be performed.
11.1. Checking physical condition of the terminal Should be performed at least once per 3 months.
To check physical condition of the terminal, do the following:
- check parts of the terminal for dirt, corrosion, moisture and dust. If
necessary, clean the surfaces with soft dry cloth;
- check the terminal for unauthorized modifications and visual damages,
such as unplugged connections or damaged isolation.
11.2. Checking for operation errors of the terminal Should be performed once per month or as necessary.
To check for operation errors, do the following:
- check for the malfunction icon during the operation of the terminal. If the
icon is lacking, further checking is not necessary;
- open the “Errors” menu of the terminal
- Find the cause of the error (Figure 29). Follow the instruction column of
the Table 3.
Figure 29. Error types
11.3. Checking for operation errors Should be performed once per month or as necessary.
In the deposit box operating mode of the terminal, there are additional
items in the checked operating error list in the “Errors” menu: “Controller
PROMET”, “Open box”, “Duplicate boxes (Figure 30).
If any error in the list is detected, the error icon is displayed in the upper
right corner of the terminal.
The “Controller PROMET” error indicates lost connection to the deposit
box controller. In this case, check settings of the deposit box controller and
see if it is connected to the network.
The “Open box” error indicates that either the deposit box was not closed
within the allotted time, or the box was broken in. In this case, check the
condition of the deposit box.
The “Duplicate boxes” error indicates there are deposit boxes in the
system with the same address. In this case, initialize the terminal from the
BioSmart Studio software and grant access to employees again.
12. STORAGE The terminal must be stored in storage rooms that are free acid fumes,
alkaline fumes, aggressive gases and other hazardous substances causing
corrosion.
13. TRANSPORTATION Transportation of packed terminals can be accomplished with any
mode of transport in any roofed vehicles.
14. DISPOSAL
The terminal does not contain any materials hazardous or harmful for
consumers or environment. No special end-of-life disposal means are
required.
When you log in to configuration mode for the first time, it is recommended
that you set a new password to avoid future unsanctioned access to the
terminal’s options.
Go to the “Options” section, choose “Reset options” and press . Warning! The “Reset options” button in this menu resets all the terminal’s settings to factory default settings, and removes all user and event data saved in the terminal’s memory. To change the terminal’s network settings, go to the “Network” section. Choose the “New IP address” option from the list and press . Enter the required IP address using the keypad and press . Enter the required network mask and gateway options in the same way. Navigate to the “Apply” button and press .
After this, the new network settings will go into effect.
The device is ready for use. Further configuration of the device should be
carried out using the BioSmart Studio or BioSmart Manager programs.
The BioSmart PV-WTC Operating Manual and all necessary drivers and
software can be found at the address www.gp-systems.com in the
“Technical Support” section.
15. ENSURING OF THE OPERATION
Go to the “Info” menu and confirm that the physical Ethernet network
connection is established and that there are no errors in the device’s
operation.
If the device is connected correctly and its network options are configured
correctly, the following parameters should be displayed:
Network connection Yes
IP conflict No
Hardware errors None
Next, a hardware test must be performed on the terminal.
To do this, press the “Menu” button. A prompt will appear on the display requesting the terminal’s configuration password. To log in, press .
Select “Self-diagnostics” and press . Wait for the device’s diagnostic test
results to appear on the screen.
If there are no operational errors in the terminal, the message “Success” will
be displayed on all the tests. If this is not the case, you must contact the
manufacturer to arrange for servicing works to be carried out.
