BIOMEDICAL SERVICING

Leading the support and service of healthcare technologies to meet Australian standards for more than 30 years

MAINTAIN PERFORMANCE ACCURACY AND ELIMINATE DOWNTIME

It is vital that Biomedical Equipment is tested on a regular basis to maintain Australian Standards and manufacturer specifications.

Regular testing provides both the user and patient with confidence, knowing that the equipment being used is safe and will provide accurate information from which safe diagnosis can be derived.

With a second to none reputation for service excellence Mediquip technicians provide preventative maintenance and breakdown repairs on almost any type of biomedical equipment. Having a highly qualified technical team allows our customers access to technical information when required and, should the need arise, our service department can be contacted 24 hours a day 7 days a week for support and equipment advice.

Equipment servicing entails the following benefits to the customer:

• Local - servicing can be undertaken at your premises, Australia-wide

• Confidence - all maintenance and repairs are completed by qualified Biomedical Technicians

• Efficient - as well as testing and adjusting, any repairs deemed necessary will be addressed immediately

• Flexibility – out-of-hours service is available to reduce downtime

FUNCTIONAL TESTING: Biomedical Assets will be functionally tested by our technicians using the latest traceable calibrated test equipment. Where necessary, perished components will be replaced and manufacturer recommended overhauls will be completed to maintain equipment in optimal condition.

ELECTRICAL SAFETY: All medical electronic equipment is tested for its electrical safety as per Australian Standard 3551 – Technical Management Programs for Medical Devices. This testing is carried out to ensure the piece of equipment is electrically safe to use for both the patient and the user. The specifications of these tests far exceed standard office equipment electrical safety tests and must be carried out by a qualified Biomedical Technician.

TEST EQUIPMENT CERTIFICATION: All Mediquip test equipment is maintained to a rigorous calibration schedule. Calibrations are traceable and certificates can be supplied immediately upon request in the event of an equipment audit.

Anaesthetic Machines

Medical Gas Manifolds

Infusion Pumps

Electrosurgery Units (diathermys)

Electrocardiographs

Oxygen Separation Plants

Patient Monitors

Analgesic Equipment

Syringe Pumps

Theatre Lights

Steam Sterilisers

Defibrillators

WE ADHERE TO THE FOLLOWING STANDARDS: Technical management programs for medical devices - ASNZS3551Reprocessing of reusable medical devices – AS4187Small Steam Sterilisers – EN13060Large Steam Sterilisers – EN285Washers Disinfectors Part 1 and 2 – ISO15883.1-2Bourdon tube pressure and vacuum gauges - AS1349Medical suction equipment - AS2120.3Resuscitators intended for use with humans - AS2488Medical Gas Systems - AS2896Medical Gas Systems, low pressure hoses - AS2902 Approval and test specification, electromedical equipment - AS3200

Sphygmomanometers - AS3655Pressure Regulators for use with medical gases - AS3840.1Medical refrigeration equipment - AS3864Electrical installations, patient treatment areas of hospitals - ASNZS3003In-service safety inspection and testing of electrical equipment - ASNZS3760 Anaesthetic machines - ASNZS4059 Office based health care facilities - ASNZS4815Lung Vent Part 1 to 4 - ASISO10651.1-4

Please contact us on 1300 246 349 for more information

TRACEABILITY

INVENTORY

LIF

ECYC

LE

SERVICE HISTORY

OUR BIOMEDICAL SERVICE CONTRACTS BENEFIT YOU IN MANY WAYS:• We provide safety & performance verification

testing to Australian Standards

• We manage your biomedical assets, assisting with both lifecycle replacement decisions and budgeting forecasts

• We offer technical support and advice for future actions: replacement, overhaul, environmental issues and staff training

• The online register of all equipment is verified as part of each service visit to ensure equipment accuracy and testing.

• Additions or deletions will be also reported to the nominated facility representative

• We only use the latest biomedical test equipment, regularly calibrated and controlled under our Quality Assurance program.

MEDIQUIP ARE ACCREDITED SERVICE

AGENTS FOR:

Mediquip provides all current Biomedical Service Contract customers access to MAAS (our Medical Asset Administration System) an online, paperless database that retains a complete history of your medical equipment.

Enabling better management of your equipment inventory, MAAS stores the details, service/repair history and any parts fitted to your assets. It also provides complete traceability of the test equipment used by Mediquip to test and calibrate your products.

As well as online service reporting available 24/7, a detailed, comprehensive service history records and provides lifecycle analysis for every asset, enabling the live status of equipment currently being repaired to be checked and tracked.

A completely paperless service management solution, it is the perfect support tool for Quality Assurance and Australian Council of Healthcare Standards audits.

All service test sheets include a reference number for the test equipment used by Mediquip, providing comprehensive traceability.

To view the details for any test equipment simply click on the ‘TEST EQUIPMENT’ tab. This provides a list of Mediquip’s test equipment and shows details such as equipment age, calibration dates and certificate numbers.

TEST EQUIPMENT

The ‘REPAIRS’ tab displays all current and completed repairs.

Click on ‘SELECT’ to see the progress or completion notes of any repair job. This details an event log of work carried out to date, its current status, the name of the service technician who carried out the work and any specific comments applicable to the repair.

REPAIRS

This screen shows the asset number, description, quantity, location and current status. To view asset history, click on the “Select Asset” link. This displays asset details including its age, serial number and past services.

Each past service will indicate the parts used, test sheets completed and every test result ever recorded for the asset with any comments pertaining to it.

ASSETS

SAVE TIME, REDUCE YOUR BUDGET AND IMPROVE ASSET MANAGEMENT WITH MAAS

Visit our website at www.mediquip.com.auEmail us at admin@mediquip.com.au

1300 246 349call us now:

With more than 30 years of dedicated support, Mediquip provide the sale and service of biomedical and medical gas equipment to the Australian health industry.

Our reputation for service excellence is underpinned by a dynamic and responsive team whose customer focus is backed by a corporate commitment to Quality Assurance ASNZISO9001 (Licence no. 11561).

1300 246 349call us now: