Bill Paymentpbs1.narayanganj.gov.bd/sites/default/files/files/pbs1...o Customer can access this menu...
Transcript of Bill Paymentpbs1.narayanganj.gov.bd/sites/default/files/files/pbs1...o Customer can access this menu...
Bill PaymentDETAILS ON BREB (PREPAID) CONFIGURATION
o Customer can access this menu via USSD
o Flow is shared below:
Bill Payment Menu
PALLI BIDYUT (PREPAID)
1. Bill Breakdown2. Make
Payment0. Main Menu
Electricity1. Send Money2.Mobile Recharge3. Payment4. Cash Out5. Pay Bill6. Remittance7. My bKash
Dial *247#
Electricity
1. PALLI BIDYUT (PREPAID)
2. PALLI BIDYUT3. NESCO4. DESCO (PREPAID)5. DESCO (POSTPAID)6. DPDC (PREPAID)7. DPDC (POSTPAID)8. BPDB (PREPAID)0. Main Menu
Pay Bill
1. Electricity2. Gas3. Internet, TV
and Phone4. Holding Tax5. Education6. Other0. Main Menu
‘Check Bill’: Fixed Billers
PALLI BIDYUT (PREPAID)1.Bill Breakdown2. Make Payment0. Main Menu
Bill Breakdown1.Input meter number2. Saved Accounts0. Main Menu
Enter Meter Number
Check Bill for Fixed Billers
Bill Breakdown
Account Number: <Meter
number>
Amount: XXXX.XX
Enter Menu PIN toconfirm:
Customer receives two SMS notification(s):
1. “Wait for confirmation SMS”
2. Detailed bill breakdownSMS
2. Saved Accounts
For Customer Bill Account Number:Palli Bidyut (Prepaid) : enters MeterNumber
‘Bill Month and Year’ flash prompt is replaced with ‘Amount’
1. I
np
ut
Bill
A/C
Enter Amount
SMS: Check Bill
Biller: BREB (PREPAID) Scenario
Your Check Bill request of Amount: 1000 Taka is valid for Customer No.: 27223584, Meter No.: 020130000454.
- Bill breakdown successful SMS
Your Check Bill request of Amount: 500 Taka is not enough for Customer No.: 27223584. -Amount mismatch
Sorry, check bill information was invalid. Please try again with valid information.
Data not found
Sorry, the request was not successful. Please try again later.
Internal error
Your check bill request has been received. Please wait for confirmation.
Wait for confirmation SMS after PIN entry. Also appears as flash prompt
Pay Bill: Fixed Biller
Palli Bidyut(Prepaid)
1.Bill Breakdown
2. Make Payment
0. Main Menu
Fixed Biller
1. I
np
ut
Bill
A/C
Customer receives two SMS notification(s):
1. “Please wait for confirmation SMS”
2. Bill payment successfulSMS
Enter Amount
Bill Payment
To: <BREB (PREPAID)>
Account Number:<customer bill A/C number>
Contact Number: <Contact number>
Amount: Tk <amount>
Enter Menu PIN toconfirm:
Make Payment1. Input Bill A/C
number2. Saved
Accounts0. Main Menu
2. Saved Accounts
Enter Contact Number
Contact no. validation required - Numeric, 11 digit, starts with 01.
Enter Meter Number
Electricity
1. PALLI BIDYUT (PREPAID)
2. PALLI BIDYUT3. NESCO4. DESCO (PREPAID)5. DESCO (POSTPAID)6. DPDC (PREPAID)7. DPDC (POSTPAID)8. BPDB (PREPAID)0. Main Menu
SMS: Pay Bill for Fixed and Other
SMS Scenario
Bill payment is successful. Biller: BREBPrepaid
A/C: XXXXXXXXContact: XXXXXXXXXXX Amount: Tk XXXXX.XX Fee: TK XX.XXTrxID: XXXXXXXXXX at DD/MM/YYYY hh:mm
Successful transaction confirmation from bKash
Received pay bill request of Tk XXXXX for XXXXXXXXXXXX. Fee Tk XX.XX at <DD/MM/YYYY hh:mm>. Wait for confirmation.
Wait for confirmation SMS after PIN authorization. Also appears as Flash prompt
Sorry, the transaction was not successful. Please try again later.
Internal error
Sorry, bill information was invalid. Please try again with valid information.
Data Mismatch
SMS: Pay Bill for Fixed and Other
SMS Scenario
Sorry, bill information was invalid. Please try again with valid information.
Data not found
Sorry, the transaction was not successful. Please try again later.
Biller response not found
Sorry, the payment due date is over. Please contact your biller immediately.
Due date over
For Pay Bill (Fixed and Other): Generic failure SMS: ‘Sorry, the transaction was not successful. Please try again later.’
Token SMS from BREB (PREPAID)
SMS Scenario
Your BREB Prepaid Token is 2128-3108-8323-8871-3492, Seq: 10, Customer No: 27223584, Total Fee: 2747.00, Demand Charge: 1875.00, Meter Rent: 750.00, Rebate: -20.86, VAT: 142.86.
- Successful transaction confirmation from BREB (PREPAID)
- SMS will be sent to the person who has initiated the transaction from bKash
Pay Bill: App
o Customer can access this menu via App
o Flow is shared below:
(Prepaid)
Pay Bill: App
Pay Bill: App
Limit
Transaction Type
Count Amount Per Trx.
Per day Per month Minimum Maximum
Check Bill* 5 50 Not applicable
Pay Bill Not applicable Not specified Not applicable
*Maximum five (5) successful check bill request will be taken into account; this will be applicable for all
Billers