Bill Marriot
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Transcript of Bill Marriot
By Gauravi Dhoble
Marriott International was founded in 1927 as an A&W root beer stand…
… and has grown to become the 7th largest hotel lodging company in the world employing over 146,000 people in 66 countries.
Born on March 25, 1932 (age 79)
Chairman & Chief Executive Officer at Marriot International
Attended St. Albans School in Washington, DC, and earned a Bachelor of Science degree in finance from the University of Utah.
Served as an officer in the United States Navy
Joined the Marriott Corporation in 1956, was elected Executive Vice President
Member of the Board of Directors in January 1964
President of the company in November 1964
Chief Executive Officer in 1972
Chairman of the Board in 1985.
On May 4, 2006, He received an honorary doctorate of humanities from Weber State University
Operates and franchises more than 2600 hotels and resorts, totaling approximately 425,900 rooms and 6,300 vacation ownership villas worldwide.
15 brands
Has hotels in 70 countries.
It is ranked as the lodging industry’s most admired company and one of the best places to work for by Fortune® magazine.
Vision“To become the
premiere provider and facilitator of leisure and vacation experiences in the world.”
Mission“To enhance the lives
of customers by creating and enabling unsurpassed vacation and leisure experiences.”
Marriott's book The Spirit To Serve (1997) is a personal view of the rise of the Marriott company and outlines principles of business success.
“There is a Marriott Way. It’s about serving the associates, the customer, and the community.” - Bill Marriott
The Marriott way
People first philosophy
Get it right the first time
Money is a BIG thing but it is not the ONLY thing
He who listens well learns well
Never believe your own hype or what the press says about you
Success is a Team sport
Listen to your heart and don’t look back
Decide to Decide
Be polite and never be discouraged
BILL MARRIOT
Being Socially Responsible
commitment to Brazilian Rainforest”
“…supporting critical water conservation.”
“20 years of helping youths with disabilities…”
“…first Marriott branded hotel built on tribal land.”
“Marriott’s commitment to diversity and inclusion.”
“Making Marriott.com more accessible to the visually impaired.”
Marriott supports diversity and the environment by
contributing to numerous causes.
Social Media is the key!
“Blogging will allow me to do what I've been doing for years -- on a global scale. Talking
to the customer comes easily to me.”
As a Management student we can learn a lot….