"Big Data for Development: Opportunities & Challenges” - UN Global Pulse

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Presentation from UN Global Pulse event to launch a new white paper "BIg Data for Development: Challenges and Opportunities" on July 10, 2012 event at UN Headquarters. Details, and webcast, of the event can be found at: http://unglobalpulse.org/bd4dwebcast

Transcript of "Big Data for Development: Opportunities & Challenges” - UN Global Pulse

Page 1: "Big Data for Development: Opportunities & Challenges” - UN Global Pulse

www.unglobalpulse.org@UNGlobalPulse

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Download at:

http://www.unglobalpulse.org/BigDataforDevWhitePaper

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• DATA INTENT AND CAPACITY• SOCIAL SCIENCE AND POLICY

APPLICATIONS

TABLE OF CONTENTS

Section II: Challenges• DATA CHALLENGES• ANALYTICAL CHALLENGES

Section III: Applications• WHAT NEW DATA STREAMS BRING TO

THE TABLE• MAKING BIG DATA WORK FOR

DEVELOPMENT

Section I: Opportunities

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Big data• The three V’s of the digital data

deluge:• Exponential growth in

volume• Increasing velocity of data

flow• Bewildering variety of new

data types

Section I: OpportunityThe Data Revolution

Real-time operations in the private sector• Real-time analysis, real-time decision-

making, real-time customer feedback

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• Malnutrition Months

• Starvation Weeks

• Cholera Days

• Earthquake Hours

Global Pulse Definition:“Information about a phenomenon available quickly enough to maintain an accurate reflection of its current state, such that effective action may be taken in response.”

Timeframe for intervention is relative to context:

What Do We Mean by Real-Time?

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• As of 2010: 4 billion of the world’s 5 billion mobile phones are in in developing countries

• Mobile Services: money transfers, job search, commerce, market prices, social media

Section I: OpportunityRelevance to the Developing World

Mobile Banking in East Africa: Kenya: 11,000 new users/day, Tanzania: 15,000, Uganda 18,000

Facebook in Senegal: 100,000 new users per month

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• Drivers of Volatility: financial shocks, climate change, hyperconnectivity

• Early Warning Today: local impacts invisible or impossible to track as they happen.

• Growing Intent: policy makers are recognizing both the costs of volatility and the need for greater agility.

Section I: OpportunityIntent in an Age of Growing Volatility

2011 OECD Report: “[d]isruptive shocks to the global economy are likely to become more frequent and cause greater economic and societal hardship. The economic spill-over effect of events like the financial crisis or a potential pandemic will grow due to the increasing interconnectivity of the global economy and speed with which people, goods and data travel”.

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• The availability of real-time digital data is increasing every second.

• Slowly but surely, intent to leverage it as a public good is growing.

• Yet there must also be capacity to understand it -- and use it to change outcomes.

Section I: OpportunityData Mining and Data Science

“Data is the new oil. Like oil, it must be refined before it can be used.”

- Andreas Weigend

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Illustration: Coping strategies of a hypothetical household facing rising commodity prices and unemployment

Section I: OpportunityBig Data for Development: Getting Started

OFFLINE BEHAVIORS• Buy cheaper foods• Work longer hours• Reduce energy use• Draw down savings• Sell assets• Borrow from relatives

DIGITAL SIGNATURES• Depletion of airtime credit• Smaller mobile airtime

purchases• Failure to repay microloans

via mobile financial services• Changes in calling patterns• Inbound money transfers• Searches for jobs, health• Sales of livestock via mobile

trading network• Venting frustrations on

social media

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1. Data Exhaust. Mobile usage, purchases, search, app usage.

2. Online Information. New stories, blogs, Twitter, Facebook, obituaries, job postings, ecommerce.

3. Physical Sensors. Satellite imagery, video, traffic sensors, etc.

4. Crowdsourced Reports. Information actively generated by citizens through mobile phone-based surveys, hotlines, online maps, etc.

A Loose BD4D Taxonomy:

Section I: OpportunityBig Data for Development: Getting Started

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1. Stream Analytics: Continuous analysis over real-time streaming data (social media, calling patterns, online prices, search)

2. Data Mining: Online digestion of semi-structured and unstructured historical data (news items, blog posts)

3. Real-Time Correlation: Integrating fast streams with historical records to provide context to new data

Data Analytics and “Reality Mining”

Section I: OpportunityCapacity: Big Data Analytics

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Data Visualization Matters!

A word cloud of this whitepaper

Global legal timber trade:Top 5 exporters and costs

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A growing body of evidence:• Mining mobile location data to detect job

loss, migration.• Mining mobile usage to detect mental

illness• Mining Twitter for misuse of antibiotics and

other medications• Mining Facebook for evidence of drinking

problems among college students• Remote sensing of nighttime light

emissions for a real-time estimation of GDP• Crowdsourcing citizen SMS reports to

estimate earthquake damage

Section I: OpportunitySocial Science and Policy Applications

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Tracking Health-Related Behaviour Change:

Mining Twitter messages

Cholera in Haiti

H1N1 epidemic in the US

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Tracking Health-Related Behaviour Change

Mining Google searches

Volume of real-time searches for symptoms predicts official # of cases of Dengue in Brazil

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Section II: ChallengesData Privacy

1. Digital Data Privacy as a Human Right• Data acquisition• Storage• Retention• Use• Presentation

2. Privacy Risks in Big Data. • Awareness of consent to collect, • Reuse of public content, • Re-identification.

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Section II: ChallengesData Access

Private sector barriers to sharing Big Data:• Legal constraints• Reputational risk• Competitive

advantage• Culture of secrecy• Lack of incentives• Technical

complexity• Level of effort

Data Philanthropy!

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Section II: ChallengesAnalysis

Getting the picture right with user-generated data• Falsification, deliberate

distortion• Sensor network distribution • Perceptions vs. facts: Flu

Trends detects ILI, not Influenza.

• Sentiment Analysis: sarcasm, irony, hyperbole, humor, and the elusiveness of intent.

• Expressed vs. actual intentions

• Text mining: context and significance

Map of tweets in Jakarta

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Section II: ChallengesAnalysis

Interpreting behavioral data• Selection bias: income, education,

age, gender, technical aptitude, service provider

• Media coverage drives behaviour change

• Apophenia: correlation is not causality

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Section II: ChallengesAnalysis

Detecting and defining anomalies in human ecosystems• Establishing a baseline: how

stringent is your model?• Sensitivity vs. specificity: false

positive undermine credibility; false negatives reduce relevance.

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Section III: ApplicationWhat New Data Streams Bring to the Table

Know your data!• Big Data is….just data. However…• News organizations have developed

verification methodologies• Perceptual data is useful for

detecting events• False perceptions drive population

behavior• Selection bias can be an advantage:

in developing countries, online inflation may precede offline inflation

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Section III: ApplicationWhat New Data Streams Bring to the Table

• Sometimes correlation suffices: proxy indicators

• Accuracy vs. speed, cost, scale

• Real-time data saves lives

Applications of Big Data for Development

“Even if all you have got is a contemporaneous correlation, you’ve got a 6-week lead on the reported values. The hope is that as you take the economic pulse in real time, you will be able to respond to anomalies more quickly.” - Hal Varian, Chief Economist, Google

USGS Twitter Earthquake Detector

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Section III: ApplicationWhat New Data Streams Bring to the Table

Global Pulse research: real-time proxy indicators

Tweets about the price of rice vs. official food prices in Indonesia

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Section III: ApplicationWhat New Data Streams Bring to the Table

Global Pulse research: real-time proxy indicators

Correlation of mood changes and emerging topics in social media with official unemployment figures in the US and Ireland

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Section III: ApplicationWhat New Data Streams Bring to the Table

A threefold opportunity for development1. Early warning: Faster detection of

anomalies at the onset of a crisis allows more agile responses to prevent harm.

2. Real-time awareness: A fine-grained and current representation of reality informs better design and targeting of programmes and policies;

3. Real-time feedback: Continuous monitoring for behaviour changes following programme implementation enables a more adaptive approach to development, in which rapid adjustments may be made until results are achieved.

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Section III: ApplicationMaking Big Data Work for Development

Contextualization is key1. Data context: Indicators should not be

interpreted in isolation. Monitor for constellations of anomalies, triangulating across data sources.

2. Cultural context: Local knowledge of what is “normal” in a given population is a prerequisite for recognizing anomalies. Cultural practices and norms vary widely the world over and these differences certainly extend to the use of digital services. There is a deeply ethnographic dimension to using Big Data for development

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Section III: ApplicationMaking Big Data Work for Development

Becoming sophisticated users of informationExample: FEMA tracking 2011 US tornado impacts through Twitter

1. “We aren’t making widgets”: Navigating the tradeoff between speed and accuracy.

2. Focus on changing outcomes. How can we leverage the real-time nature of the data to save lives?

“Disasters are like horseshoes, hand grenades and thermal nuclear devices, you just need to be close—preferably more than less.” – Craig Fugate, Administrator, US Federal Emergency Management Agency

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Conclusion

How can Big Data fulfill its potential as a public good?1. Institutional and financial support from

public sector actors2. Creating incentives for corporations to

share data3. Creating opportunities for academic

researchers to collaborate4. Developing new models, technologies

and policies for safe and responsible sharing and reuse of data for the public good

5. New types of partnerships

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Image credit: Aaron Koblin24 hours of AT&T phone calls and

Internet traffic flowing through New York City