Bid coach post workshop survey results aug 2014

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Data collected from clients attending workshops facilitated by The Bid Coach Ltd. April to June 2014 Clients Post Workshop Feedback

description

Post workshop survey questionnaire results summarised. What impact Bid Coach workshops had on clients effectiveness in interviews and presentations. The results demonstrate how much more effective the communications were when adequate preparation time and energy was focused into preparing a team for an interview. Our workshops forces on; developing the key messages / win themes, structuring the information to both answer the questions posed and provide the data in an interesting and memorable way. We then get the team totally prepared by practicing their section of the presentation, the handovers, their interaction with the support materials and each other. In addition we focus on achieving a team dynamic across the group, designed to build rapport, credibility and trust with the prospective client. Inevitably a question and answer session will follow the presentation so we coach the team on asking and answering questions, active listening, verbal and non-verbal communication techniques. My thanks to Sophie from Creative Presentation Design for all her work in developing the slide designs

Transcript of Bid coach post workshop survey results aug 2014

Page 1: Bid coach post workshop survey results aug 2014

Data collected from clients attending workshops facilitated by The Bid Coach Ltd.

April to June 2014

Clients Post Workshop Feedback

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© The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 2

Did the workshop meet or exceed your expectations?

Would you recommend this workshop to other colleagues within your business?

Exceeded Fully met Partially met Not met at all

18%

82%

0% 0%

100 %75 %50 %25 %

0 %

100% of respondents said ‘yes’ they would recommend the workshop

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© The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 3

Were there any topics you would have liked to have covered that were not?

How to align the team to have one consistent message

Time problem really but we should have rehearsed Q&A although it went well in the "live" presentation

Involve the Bid Manager in a session to ensure that we have captured the key issues from the Client Questions

Q&A

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© The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 4

How useful was the inclusion of the following topics? Other Comments?

This was a vital workshop in getting the team to produce the best presentation they could by improving and refining their delivery

We had some new and practiced presenters but all benefitted from the practice and the presentation became both relevant and seamless as a consequence

We had some very difficult characters that were all confident that they didn't need any presentation practice etc....which they did....and they even admitted how useful it was working with Hugh and how much they learnt

Having the opportunity to present in an supportive environment & take the opportunities to learn was fantastic… I have only recently overcome having panic attacks related to presenting & this workshop really helped me

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© The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 5

What worked well for you with the workshop?

The idea's were teased out of the team by the facilitator without us even realizing

Confidence instilled in the team so everyone comfortable with contributions and then developing the presentation skills

Proposition analysis was enlightening and helped us to build our pitch from a good foundation

Hugh was excellent at assessing the room and making the improvements that he could in the time available rather than trying to reinvent the wheel

The opportunity to have guidance on presenting from a great coach. There was clear direction and focus on the day for the outcome that was required. Kept the process moving and everyone on track

Very positive approach with support and assistance

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© The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 6

How useful was the inclusion of the following topics for you?

very usefulusefulslightly usefulhardly usefuln/a

Structuring the team for the Q&A

Q&A

Rehearsing the entire interview

Interview in front of an internal audience

Refining the handovers between presenters

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Focusing on benefits to the client

Q&A

Practicing answering questions

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How useful was the inclusion of the following topics for you?

very usefulusefulslightly usefulhardly usefuln/a

Understanding clients real needs

Creating a robust structureDeveloping content for each section

Rehearsing your section

Identifying keywin themes

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© The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 8

What will you do different in the future as a result of attending the workshop?

Recommend greater use of a bid coach for future presentations and tender enquiries

Focus on people's strengths during the discussions so have a presentation strategy developing along with the actual presentation

Be better prepared and use lessons learnt from this session

Practice, seek internal feedback, brainstorm to draw out key messages, ensure benefit statements come out

Always practice prior to a presentation taking place, with additional time spent on the journey to the presentation rehearsing out loud to reduce the need for the script and feel confident on the messages I am delivering

Condense complex subjects into smaller better expressed sections and be more confident in what is being presented and understand the key issues that the Client is looking for

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© The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 9

Which of the following areas did you feel you improved the most?

Confidence overall

Better prepared

Vocal projection

Use of pauses

Interaction with presentation materials

Handovers between presenters

Answering questions

Understanding clients needs

Non-verbal comunication

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© The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 10

More meetings of the group to build the team bond, maybe some interactive works at the start (but then again I was new to the team so didn't know many people)

What (if anything) would have enabled you to get more from the workshop?

Better preparedness of our attendees

Retrospective forensic analysis of how it went on the real presentation and input from Hugh

Nothing to my knowledge

More time spent as a team working through issues in a discussion based exercise rather than "game"

More time and covered over a two day period

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© The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 11

Earlier notice of topics from our client

What (if anything) would have enabled you to get more from the workshop?

Probably could have had a follow up session to bed in the learning's

Perhaps split over a couple of weeks rather than an intense 2 day session

Earlier preparation and the old enemy, more time

Fewer distractions...

More time

Perhaps preparation further in advance