Beyond Removing Impediments - Scrum Master as Team Coach - Houston TechFest 2014
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1 Beyond Removing Impediments: Scrum Master as Team Coach Image by Pictofigo
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Are you ready to go beyond removing impediments and facilitating meetings to inspire a great team? A team aspiring to greatness often needs a coach, and Agile Coaches need to know how to communicate effectively. Learn how to use metaphor to inspire a high performing team and practice asking powerful questions to evoke discovery and action. In addition to developing your coaching skills, this session will add to your Agile toolbox Lyssa Adkins's high performance tree metaphor, a set of powerful questions to use to take your teams to the next level, and the wisdom to know when and how to use them with your teams. We will discuss what characteristics and benefits of a high performing team might be lacking if one of the scrum values is not present. Similarly, a team could pick one of the benefits that might be missing and trace back to the values what they might need to improve. This way people will understand the elements of the metaphor and how a team can use it to talk about their behavior.
Transcript of Beyond Removing Impediments - Scrum Master as Team Coach - Houston TechFest 2014
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Beyond Removing Impediments:
Scrum Master as Team Coach
Image by Pictofigo
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Welcome to Houston TechFest
• Please turn off all electronic devices or set them to vibrate.• If you must take a phone call, please do so in the lobby so as not
to disturb others.• Thanks to our Diamond Sponsors:
Thank you for being a part of the 8th Annual Houston TechFest!
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Allison PollardFirm believer in continuous improvement and the power of teams to affect change
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Cherie SilasStrong desire to help people arrive at the place they define as success in both personal and professional life
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Today’s presentation• What does “Scrum Master as Team Coach” mean?• What is a high performing team?• What tools can you use to coach a team to
become high performing?
Image by Pictofigo
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The Scrum Master role• VERY different from being a Project Manager• Responsible for ensuring Scrum is understood and
followed• Servant leader
The Scrum Master acts as the Team’s coach!
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Building a high performing team• Self-organizing• Cross-functional• Accountable as a team• Striving for AWESOME
The Scrum Master reinforces the “team” mentality Images by Pictofigo
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The High Performance Tree
couragefocus
commitm
ent openness
respect
Committed
to team
success
Self-organizing
Owns its
decisions
& commitments
Trust motivates
them
Constructive disagreement
Believe they can solve any problem
Consensus-driven
Empowered
Team that
can do
anything
Room for team & individual growth
Get astonishing results
Get the right business value
Get business
value faster
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Activity:• Think about your current team
• Add more roots to the values that are present
• Color in the fruits for the benefits that are present
Images by Pictofigo
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• Project kick-offs– Review the values,
characteristics and benefits
– Define working agreements
• Retrospectives– Have the team evaluate
the strength of the values, benefits in the team
How to use the tree with your team
Images by Pictofigo
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Coaching skill: asking questions• Not about eliciting more information for the Scrum Master• Provoke the team to think, feel, or react differently about the issue at hand
The Scrum Master’s job is to stay curious
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What makes a question Powerful?• Open-ended• Move the team forward to what it desires rather
than ask for justification• Not leading to a particular answer• Reflect active listening
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Activity:• Find a partner• One person will talk about his/her team• During the conversation, the other person asks
powerful questions.
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What did you learn?
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Scrum Master as Team Coach1. Use metaphors to describe abstract concepts and feelings2. Use powerful questions to invite discovery, clarity, and action
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Practice these tools with your team to coach them to high performance
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Resources• Coaching Agile Teams by Lyssa Adkins• Images from Pictofigo, www.pictofigo.com
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Please Leave Feedback During Q&AIf you leave session feedback and provide contact information in the survey, you will be qualified for a prize
Scan the QR Code to the right or go to http://bit.ly/1p13f3n
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Thanks to all our Sponsors!
