BETTER TOGETHER NATION Getting Started Booklet

http://www.tiffanydowhan.com/better_together.html Password: consultant

Week One in Arbonne Day 1 • Sign up to get your consultant ID and place your Business Order • Watch our team’s Getting Started Video and Print Getting Started Booklet• Construct WHY story and email it to your sponsor & VP

• How were you introduced to the Products and the Business Opportunity?• What was your initial reaction?• What was your turning point?• Where are you going?

• Start your list of 100 people (U.S., Canada, Australia, U.K., Poland and New Zealand)

Day 2 • Strategy Session with your sponsor, upline Area Manager & VP (either LIVE or via ZOOM meeting)• Ask/answer 4 questions• Go over WHY• Discuss System / Goals / 2500 Building Block• Practice going over verbiage to book your 10 Income Producing Activities (Get-Togethers/Tester Kits/1:1’s/Feedback Calls) • Book 2 launches - that work for you and your sponsor (IPA #1 & #2)

Day 3 • Listen to Managing Your Time Flow with Keith Kochner (will be emailed by your upline) and Scheduling Call with

NVP Annique Dean (listen to first 15mins) https://youtu.be/8CCC4RohdXU • Print out Daily Method for Success Tracking Sheet. Print out 30 Copies to track your 1st 30 Days in business.• Print out 40 Faces Tracking Sheet for the 1st 30 Days in business.• Get added to the Better Together Facebook Group and Transformation Nation Page to stay up to date• Download Apps: Zoom, Photofy, Voxer, Soundcloud, Shop Arbonne, Arbonne Office, Arbonne Pure Pay, Arbonne Events• Order Business Cards through Arbonne Boutique

Day 4 • Start Moving through the “Your 1st 30 Days of Training Calls” on the Better Together Website• Book 2 additional IPA’s (IPA #3 & #4)

Day 5 • Book 2 additional IPA’s (IPA #5 & #6)• Continue moving through the “Your 1st 30 Days of Training Calls”

Day 6 • Book 2 more IPA’s (IPA #7 & #8)• Continue to move through the “Your 1st 30 Days of Training Calls”

Day 7 • Book #9 and #10 IPA • Continue moving through your trainings on the call list • Schedule Strategy Session #2 with your upline Area Manager & VP either LIVE or via ZOOM meeting *CRUCIAL*

Scheduling your 10 IPA’s is essential in getting your business off of the ground. If you haven't completed that - let’s get that wrapped up today! Enjoy this journey and who you will become by working this business!

IPA = Income Producing Activity �2

Day One

Step 1) Sign up as an Independent Consultant www.arbonne.com

Step 2) Select your investment order & complete

Step 3) Watch our team’s Getting Started Video and Print Getting Started Booklet

Step 4) Create your WHY and e-mail to your sponsor & VP

Step 5) Start your list of 100 people (U.S., Canada, Australia, U.K., Poland and New Zealand)

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Full Business Order

Consultant Sign Up $59 + Order Total $2064.00 (2092 QV)

Share Arbonne Pack #9925Includes…10-pack Arbonne Product Catalogues, 5-pack RE9 Advanced® samples, 5-pack RE9 Advanced® Prepwork, 1 Arbonne Essentials Protein Shaker Cup, 2 Chocolate Protein Shake Mix single serving packets, 2 Vanilla Protein Shake Mix single serving packets, 2 Pomegranate Energy Fizz Sticks, 2 Citrus Energy Fizz Sticks, and 1 eco-friendly Arbonne Jute Bag, all packaged together in an Arbonne branded box.

3 - RE9 Advanced ASVP #1431 1 - Arbonne Essentials ASVP - Meal Replacement #1437Genius Ultra PWP #3712RE9 Advanced Firming Body Cream #841Rescue & Renew Detox Scrub #6812 Rescue & Renew Detox Wash #6814Rescue & Renew Detox Lotion #6815Rescue & Renew Detox Gelée #6816 3 - Makeup Primer #7825 Easy on the Eyes Makeup Remover #79054 - Perfecting Liquid Foundation - Soft Blush #7624/Buff #7625/Honey Beige #7626/ Neutral Beige #7627

Other products purchased with host reward discount - Pick $300 in product for only $70 (these are suggested, feel free to order product you know you will use, love and share)Rescue & Renew Detox Face Mask #6813It’s A Long Story Mascara #7793Pollution Defense CC Cream Broad Spectrum SPF 30 - Fair CA #6740 / Light CA #6741RE9 Advanced Presswork Gel Eye Masks #4680Shea Butter Hand Cream #7275

Free Gift - Your Choice of Product from the Pick Me Free Gift List

Business Aids3 - New! Arbonne Product Tote #967Genius Ultra On-the-Go #4333Opportunity Brochure - 10 Pack #1248Host Planner - 10 Pack #9184NEW! Healthy Living Inside and Out Brochure - 10 Pack #8993

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Strong Start

Consultant Sign Up $59 + Order Total $1618.85 (1615 QV) Share Arbonne Pack #9925Includes…10-pack Arbonne Product Catalogues, 5-pack RE9 Advanced® samples, 5-pack RE9 Advanced® Prepwork, 1 Arbonne Essentials Protein Shaker Cup, 2 Chocolate Protein Shake Mix single serving packets, 2 Vanilla Protein Shake Mix single serving packets, 2 Pomegranate Energy Fizz Sticks, 2 Citrus Energy Fizz Sticks, and 1 eco-friendly Arbonne Jute Bag, all packaged together in an Arbonne branded box.

2 - RE9 Advanced ASVP #1431 1 - Arbonne Essentials ASVP - Meal Replacement #1437Genius Ultra PWP #3712RE9 Advanced Firming Body Cream #841Rescue & Renew Detox Scrub #6812 Rescue & Renew Detox Wash #6814Rescue & Renew Detox Lotion #6815Rescue & Renew Detox Gelée #6816 2 - Makeup Primer #7825 Easy on the Eyes Makeup Remover #79052 - Perfecting Liquid Foundation - Soft Blush #7624/Honey Beige #7626

Other products purchased with host reward discount - Pick $300 in product for only $70 (these are suggested, feel free to order product you know you will use, love and share)Rescue & Renew Detox Face Mask #6813It’s A Long Story Mascara #7793Pollution Defense CC Cream Broad Spectrum SPF 30 - Fair CA #6740 / Light CA #6741RE9 Advanced Presswork Gel Eye Masks #4680Shea Butter Hand Cream #7275

Free Gift - Your Choice of Product from the Pick Me Free Gift List

Business Aids2 - New! Arbonne Product Tote #967Genius Ultra On-the-Go #4333Opportunity Brochure - 10 Pack #1248Host Planner - 10 Pack #9184Healthy Living Inside and Out Brochure - 10 Pack #8993

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The Basics

Consultant Sign Up $59 + Order Total $1212.90 (1182.00 QV) Share Arbonne Pack #9925Includes…10-pack Arbonne Product Catalogues, 5-pack RE9 Advanced® samples, 5-pack RE9 Advanced® Prepwork, 1 Arbonne Essentials Protein Shaker Cup, 2 Chocolate Protein Shake Mix single serving packets, 2 Vanilla Protein Shake Mix single serving packets, 2 Pomegranate Energy Fizz Sticks, 2 Citrus Energy Fizz Sticks, and 1 eco-friendly Arbonne Jute Bag, all packaged together in an Arbonne branded box.

1 - RE9 Advanced ASVP #1431 1 - Arbonne Essentials ASVP - Meal Replacement #1437Genius Ultra PWP #3712RE9 Advanced Firming Body Cream #841Rescue & Renew Detox Scrub #6812 Rescue & Renew Detox Wash #6814Rescue & Renew Detox Lotion #6815Rescue & Renew Detox Gelée #6816 Makeup Primer #7825 Easy on the Eyes Makeup Remover #7905Perfecting Liquid Foundation (match for your personal colour)

Other products purchased with host reward discount - Pick $300 in product for only $70 (these are suggested, feel free to order product you know you will use, love and share)Rescue & Renew Detox Face Mask #6813It’s A Long Story Mascara #7793Pollution Defense CC Cream Broad Spectrum SPF 30 - Fair CA #6740 / Light CA #6741RE9 Advanced Presswork Gel Eye Masks #4680Shea Butter Hand Cream #7275

Free Gift - Your Choice of Product from the Pick Me Free Gift List

Business AidsNew! Arbonne Product Tote #967Genius Ultra On-the-Go #4333Opportunity Brochure - 10 Pack #1248Host Planner - 10 Pack #9184Healthy Living Inside and Out Brochure - 10 Pack #8993

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Creating Your Why!! How to write your “I” Story - Approx 2 mins only!!!8 components

1) Name

2) A BIT about you-NOT your life story (What you do/did)

3) How you were introduced?

4) What you thought?

5) What got you thinking about this business?

6) Your hesitations or fears

7) What your turning point was

8) Glimpse into the future (Success you have seen & where you are going)

Now take the above info and write it all together to create YOUR powerful WHY (or I Story)

________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

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Day Two

• Strategy Session with your Upline Area Manager & Vice President

• Ask/answer 4 questions

• Go over Why

• Discuss System/ Your Personal Goals / 2500 Building Block

• Practice Going Over Verbiage to book your 10 Income Producing Activities

• Book 2 Launches

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How do I make money in my first month with Arbonne?

All Independent Consultants at the Consultant Level have the opportunity to be rewarded each month for personal sales and team building activity with overrides on personally sponsored

Consultants and the NEW & IMPROVED Independent Consultant Cash Bonus!

Activity Cash Earned QV Earned1) Sell 4 ASVP’s to New Preferred Clients Earn approx. $200 in commission Minimum 1272 QV

2) Sponsor 1 NEW Consultant w/ASVP and teach them to sell 4 ASVP’S Earn approx. $58 in Team Overrides Minimum 1590QV

3) Doing BOTH activities will qualify you for the IC CASH BONUS Earn $120 CASH BONUS = 2,862 QV

RESULTS $378 = First Step DM Qualification for your first pay raise!

Your New Consultant can earn the SAME amount by following the same plan! Remember what you do duplicates!

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“25 Jumpstart” Script

Before every call – The new BB (Business Builder/New Consultant) will share some key points about the person you are calling AND prior to the calling appointment e-mail their sponsor

(person who signed up the new consultant) their 25 person list and how they know each person. So...how they know them, what they do for a living, do they use Arbonne product or know

what Arbonne is, etc… We recommend writing it down so you can reference it during the call.

NEW BB (Your New Consultant) Script

“Hi ____________ (person you are calling), Do you have a minute to talk? Awesome!! Well you may or may not know that I just started a new business with Arbonne and I am really excited about it, (Share reason why you are doing it – ex: stay home with children, make some money

while going to school, etc..)! Since I’m new to the business, I have my friend, __________ (sponsor/uplines name) here with me on the phone. I am just getting trained so she is here

for moral support and to make sure I get off on the right foot! Are you okay with her being on the call with us?

They will say “YES”

Awesome, __________ (person you are calling) say hi to___________ (Sponsor/uplines name)

FROM HERE ON the Upline/Sponsor will take over the call.

Upline/Sponsor Verbiage

Hi ________ (person you are calling). We don’t want to take too much of your time, we just have a quick question for you. Would you be willing to do a HUGE favour for __________

(New Consultant) and host a little Spa Get-Together for her with a few friends, just to help her practice and get more familiar with the Arbonne Presentation? She would be so grateful

for the favour!

If “YES”

Okay – Great – Thank you so much for helping ____________ (New Consultant) out! We are scheduling her calendar now, would ___________, _______________,

_____________, work?

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Give 3 dates that work for New Consultant & Sponsor. Be sure to secure a date & time for get-together on the call – get mailing address to send hostess pkg and address to their home. Also let hostess know that you do up cute invites for their get-together and ask them if they would prefer to text you the addresses or

email them.

If “NO”

No worries…If we were to do a quick 15-20 minute call with you would you be willing to chat and simply give us some feedback on the products and business. This will help ______________ (New Consultant) learn how to share the information and how to

properly ask feedback questions.

If “YES”

Okay – Great – Thank you so much for helping ____________ (New Consultant) out! We are scheduling her feedback calls within the next day or so, would ___________,

_______________, _____________, work?

Give 3 dates/times that work for New Consultant & Sponsor (make sure time scheduled is within the next 24-48 hours). Secure the date & time for the 3 way feedback call. Also send the 2 min Arbonne Opportunity Video for them to watch prior to the call!

LINK: https://www.youtube.com/watch?v=28y8YFionO8

If “NO”

No Worries…We are actually having a Grand Opening, sort of a Ribbon Cutting for _________ (New Consultant) on ___________ (Date, Time & Place – only give one

date, if they say no to the first launch date, give the 2nd launch date)

I know it would mean the WORLD to her if you would be able to attend! We would love to reserve a seat for you!

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If “YES”

Give her date and time and also get her mailing address from her and mail her a cute invite reminder for the event. Be sure to re-iterate time & date again before call is ended

and that you look forward to meeting them at _____________ (New Consultant’s) Grand Opening!

If “NO”

No worries…Would you be open to trying a sample basket of the products that you use on a daily basis and simply giving _____________ (New Consultant) feedback

on what you tried?

If “YES”

Confirm a date and time _______________ (New Consultant) can drop off the basket. Also ask prospect (person you are calling) these questions to customize basket…

“If you could change one thing about your skin what would you change?”

“Is your skin oily or dry?”

“What do you currently use?”

“What kind of hair do you have – colour treated, oily or dry?”

“Do you wear make-up?”

“Do you drink energy drinks or protein shakes?”

“What do you use for body wash?”

Listen to the answers and customize a basket for them with products they may be interested in based on their answers. Confirm a time that ________(New consultant) and Prospect (Person you are calling) will meet and also let them know the pamper basket is for a

3-5 day period and at the end the ___________(New Consultant) will pick it up and get their feedback as to what they thought of the products.

Note: If they say YES, be sure to include your New Consultant in this conversation so they can firm up a drop-off time that works for both the New Consultant and

Prospect/Person you are calling.

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If “NO”

No worries…would you be open to __________ (New Consultant) mailing you a sample of some skincare or other products to try.

If “YES”

Ask what Prospect (Person you are calling) uses, wants to see for results in skin, hair, health, etc… and mail a sample package based on that.

If “NO”

You have someone who is not interested at this point and should make a note to call them in 6 months to see if anything has changes and start the process over again.

FOR EXISTING CONSULTANTS Same scripts – Just insert the Verbiage below…

- “She is expanding her network” - “She is taking her business to the next level and would love the practice” - She is earning her White Mercedes by ________ (date)!!!

Note: For a “male” just change all the above to “HE”

IMPORTANT NOTE – If you get Voicemail “Hi _________ (prospect/person you are calling) this is _______________ (consultant)

and I just have a quick question for you. Call me when you get a minute…Thanks!” And HANG UP….SHORT & SWEET!! (Make sure to leave your number and DO NOT say you

are with Arbonne or an Arbonne Consultant)

OTHER IMPORTANT TIPS: • Have your calendar ready with open dates for presentations, follow up calls, and drop offs • Schedule the activity that day! If they cannot pick a date right then, schedule a time later

in the day to get their date! NO MATTER WHAT!! This is a calendar filling activity! • All calls should take less than 3-4 mins! Remember short & sweet and to the point;

do not take up the person’s time! • ASK THE FAVOURS IN ORDER FROM TOP TO BOTTOM!!! CRUCIAL!!! Ask for a presentation, then

pause…If “No” then ask for a Feedback Call, then pause…If “No” then ask them to a launch, then pause…If “No” then ask for a pamper basket, then pause…If “No” then ask if they would try a sample, pause. Do not give them all the options at once, they will be confused and will only pick the sample if you do!

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Day Three

• Listen to: Managing Your Time Flow with Keith Kochner (will be emailed by your upline) and Scheduling Call with NVP Annique Dean (listen to first 15 mins) https://youtu.be/8CCC4RohdXU

• Print out Daily Method for Success Tracking Sheet (print 30 copies to track your 1st 30 days in your business)

• Print out 40 Faces Tracking Sheet (print 1 copy for your 1st 30 days in business)

NATION ZOOM - Starting Sept 2019 Every 2nd Monday @ 7pm MST Join via Zoom Meeting ID 432 511 2223

VOXER Training Group - Every Tuesday 9am MST Training (Group kicks off at 9am with training and then is open all day for questions)

1st Wed of Every Month - Nation Meeting & Discover Arbonne in Calgary (Country Hills Mercedes in Calgary, AB) Mandatory if you are 3 hours driving distance, you can zoom to be a part

if you are over 3 hours away. Flyer and Zoom Meeting ID posted monthly on Facebook Page.

Global Training Conference April 16-19, 2020

Las Vegas, Nevada, USA

Canadian National Training ConferenceToronto, ON, Canada

September 19-21, 2019

GT NATION LEADERSHIP SCHOOL - CALGARY, ALBERTANovember 22-23, 2019

BONUS TRAINING: SUMMER ZOOM SERIES - CASH and TIFFANY & CO. IncentiveEvery Sunday Night @ 9pm MST

Join via Zoom Meeting ID 432 511 2223

• Download Apps: Zoom, Photofy, Voxer, Soundcloud, Shop Arbonne, Arbonne Office, Arbonne Pure Pay, Arbonne Events

• Order Business Cards through Arbonne Boutique�19

Note: Visit http://www.tiffanydowhan.com/better_together.html for printable calendars

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Day Four

• Start moving through the “Your 1st 30 Days of Training Calls” on the Better Together Website

• Book 2 additional IPA’s (IPA #3 & #4)

Day Five

• Book 2 additional IPA’s (IPA #5 & #6)• Continue moving through the “Your 1st 30 Days of Training Calls”

Day Six

• Book 2 more IPA’s (IPA #7 & #8)• Continue to move through the “Your 1st 30 Days of Training Calls”

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Day Seven • Book #9 and #10 IPA

• Continue moving through your trainings on the call list

• Schedule Strategy Session #2 with your upline Area Manager & VP (Live or via ZOOM meeting) *crucial*

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Strategy Session #2 Building Your Dream Team

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How to talk to someone about the Business • Your Why

• Why you thought of them

• If I_______________, would you _______________?

Sounds something like...

“Hi Sally, this is __________. Do you have a minute? Great! I am so excited to share with you that I have started my

own business with Arbonne which will allow me to ______________________________________________________

____________________________________________. I was so impressed with the product integrity and results

and I was honestly shocked to find out that the business model is incredibly smart and realized it had the ability to

make a huge difference in my life. I am nervous to talk to you because I value our relationship, but I can’t help

but see so much in you. I thought of you right away and think you would be great at this because _______________,

______________, ___________ and I think you would be very successful. I know it isn’t a fit for everyone but I

just think you owe it to yourself to take a closer look and after that, if you decide that it’s not for you, it will totally

not hurt my feelings.

If we did a 20 min video call would you be willing to take the time to hear more about the products and the business?

If I invited you to a Discover Arbonne event, would you come with me?

If I bought you a cup of coffee, would you sit down with me and hear a little more?

If I sent you a short recording explaining this opportunity, would you give me your feedback?

(MEETING VIA ZOOM OR BEST OF ALL IN PERSON IS ALWAYS IDEAL!)

If they agree to attend a Discover Arbonne Event, Zoom OR meet for coffee- schedule the time and place within 1-2 days.

If they agree to listen to a recorded call - schedule follow up… “If I send it to you now, do you think you will be able to listen to it by (no longer than 48 hours away)?” Great, today is Wednesday, If I call you this time tomorrow. Will that work for you? I will just have 4 questions to ask you!

IF THEY HAVE HESITATIONS:

• I am not a salesperson…“I totally understand! Neither am I! What I love so much about Arbonne is that it is educating people on using Pure Safe and Beneficial products and redirecting their spending. And once I tried the products I realized that the products sell themselves! If I could show you a way to do this without feeling like a salesperson, would you be open to it?

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• I don’t have time…“I totally understand - who does?! That’s exactly why I thought of you. Arbonne is going to be what buys back my time - because if I keep doing what I am doing - I am going to keep getting what I am getting. What I love about this business is I am able to work it around my life, not the other way around. I schedule our family priorities and everything else around that.

• I don’t have enough money to start a business…“I totally understand - I assumed the same thing but what I love is that there is no inventory required. It is $95 CND / $79 USD to get an ID#, website, catalogues and samples. Of course, you will want to be a product of the product but it is just redirecting money that you are already spending on personal care and wellness products.

IF THEY PASS ON THE OPPORTUNITY - BOOK A GET-TOGETHER:

• I completely understand - my first 30 days is my training period and I am currently booking my calendar. I am absolutely positive you are going to love Arbonne’s product integrity and the results! Would you be open to getting a few of your friends together for a fun and low-key night of wellness and relaxation.

IF THEY SAY YES TO A GET-TOGETHER:

• You have no idea what this means to me! Thank you so much! Let’s go ahead and pencil something in…does a weekend or weeknight work best for you? GIVE THEM 2 OPTIONS OF OPEN DATES THAT YOU HAVE AVAILABLE AFTER THEY HAVE STATED THEIR PREFERENCE.

IF THEY PASS ON BOOKING A GET-TOGETHER:

• Schedule a 1:1 and get them a Tester Kit/Pamper Basket. Schedule a time (within 2-3 days) to sit down with them to go over Arbonne’s culture/philosophy/ products/business.

• “I totally get it - I would still love for you to get to experience Arbonne. If I put together a basket of products, would you be open to trying them out for 3-5 days and giving me your feedback? Great! I can drop them off tomorrow, is there a time (within 3ish days) that I can come pick them back up and get your feedback?

NOTE: Your upline sponsor will be there with you, doing the talking until you build confidence in doing it on your own! Skills in Arbonne are built first by seeing/hearing then doing them yourself! ZOOM Calls will be held with your Upline VP. One on One Coffee Dates will be with your direct upline until you are

comfortable to duplicate the system. In each scenario you will utilize the “Is This Business For You Document” OR if sending a recording or video check out the

“Video Links for Sponsoring” http://www.tiffanydowhan.com/better_together.html. You can also utilize You Tube or Soundcloud for Discover Arbonne options.

We are so excited to help you build your team! “Service to many, leads to Greatness” Jim Rohn

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