stronger women stronger nations - Women for Women International
Better lives. Stronger society / Joeri van der Steenhoven
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Transcript of Better lives. Stronger society / Joeri van der Steenhoven
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Better lives. Stronger society.
MaRS Solutions Lab
How Public Design 2013, Mindlab Denmark
September 3rd, 2013
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Time
Com
plex
ity
Public Systems
Social Challenges
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Challenges for governments
Economic and social challenges increasingly complex Public resources are diminishing
People are better educated and informed than ever before
Technology increases capacity of people to organize themselves
Society operates in networks Public sector operates in silos
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To tackle complex social challenges and create system change, together with government, ngo’s, foundations, business, academia and the greater community
MaRS Solutions Lab
Chronic disease
Redesign Public services
Youth unemployment
Food
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MaRS Solutions Lab
Wicked problems: there is no agreement on the nature of the problem, and certainly no clear view on what interventions might work to resolve it. (Grint, 2005)
Adaptive leadership: Given their complex, contested nature, adaptive challenges require public managers to engage in the exercise of leadership. (Heifetz, 1995)
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• part of MaRS (independent non-profit)• small core team complemented with secondments, interns &
contractors• three streams of funding:
1. basic funding through a family endowment2. challenge-based funding (partnerships with government,
foundations)3. activity-based funding (grants/fees for service/sponsorships)
MaRS Solutions Lab
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The value of labs
A lab is a dedicated unit that works on complex challenges which require system change
A lab has no answers but a process, a set of methods and tools to find answers to these challenges
A lab provides a common space and support for collaborative experimentation and learning
Al lab introduces new approaches and new (citizen-centered) perspectives
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Design principles
• Start with the citizen, then look at the system
• Create with users and stakeholders , not for them
• Always look for the smallest intervention with the largest possible impact
• No action without reflection, no reflection without action
• Combine to diagnose problems, to galvanize change and to deliver concrete improvements
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Innovators
Key stake-
holdersCapacity
Solutions
DesignDefine
Early Majority
Early Adopters
Prototype Scale
DevelopBuild
evidenceFormulat
eFrame
Public Policy
Syst
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hang
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Innovators
Key stake-
holdersCapacity
Solutions
DesignDefine
Early Majority
Early Adopters
Prototype Scale
DevelopBuild
evidenceFormulat
eFrame
Public Policy
Syst
em c
hang
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Innovators
Key stake-
holdersCapacity
Solutions
DesignDefine
Early Majority
Early Adopters
Prototype Scale
DevelopBuild
evidenceFormulat
eFrame
Public Policy
Syst
em c
hang
e
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Innovators
Key stake-
holdersCapacity
Solutions
DesignDefine
Early Majority
Early Adopters
Prototype Scale
DevelopBuild
evidenceFormulat
eFrame
Public Policy
Syst
em c
hang
e
Hypothesis SynthesisInterventionAnalysis
@joerivds
Better lives. Stronger society.
MaRS Solutions Lab
How Public Design 2013, Mindlab Denmark
September 3rd, 2013