Better connecting Queensland General Practitioners and ... · Better connecting Queensland General...

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Better connecting Queensland General Practitioners and Public Hospitals Lynda Miller Principal Business Change Manager eHealth Queensland Narelle Doss Director Clinical Excellence Division

Transcript of Better connecting Queensland General Practitioners and ... · Better connecting Queensland General...

Better connecting Queensland General Practitioners and Public Hospitals

Lynda MillerPrincipal Business Change Manager

eHealth Queensland

Narelle DossDirector

Clinical Excellence Division

• Queensland GP access

Patient privacy – opt out

Business change

Legislation

Today's Presentation

Background

Background

By 2018, Queensland GPs will have the ability to access components of their patient’s public hospital medical record

Specialist Outpatient Strategy

Legislation

• Hospital and Health Boards Act 2011 amended in September 2016

• Provides the authority to share real-time patient information electronically with Queensland GPs

Amending legislation to provide authority for Queensland GPs

• New ‘opt out’ process and clinically informed patient consent messaging facilitated through 13 HEALTH

• Focus groups were led by Health Consumers Queensland (HCQ) to identify key messages for patients

• Empowering the patient – informing knowledge – know your rights

Patient privacy – opt out

Ensuring patients’ healthcare information remains secure and confidential

Business change

• Updates to Hospital and Health Service (HHS) policy

• Training and awareness to educate and encourage uptake

• HHS and Primary Health Network representatives engaged in development and local delivery

Embedding new processes for sharing patient healthcare information

Queensland GP access

• No state-wide precedent

• Registration process developed in consultation with Queensland GPs

• GP access verified through QGov, the Queensland Government authentication system, AHPRA and Medicare

• Health Practitioner Portal links to an existing mature system (The Viewer)

Designing and implementing system requirements for third party access

What were the true successes of this project?

• Built a gateway to share patient information with primary health care providers

• Co-designed with GPs

• Patient engagement – Health Consumers Queensland

• Established partnerships with Hospital Health Services

and Primary Health Networks

Contact

[email protected]

www.health.qld.gov.au/hp-portal

Key contacts

Lynda Miller, Principal Business Change ManagerP. 0419 217 909E. [email protected]

Narelle Doss, Director Clinical Excellence DivisionP. 3328 9453E. [email protected]

Thank you