Better Boards Conference

From Director to CEO – A Personal Journey

Carmel Ackerly

Carmel Ackerly – Who am I?

• Carmel Ackerly is Interim CEO of the Australian Institute of Management VT and Interim CEO of Idria

• Carmel has a Masters of Management (Norwegian Business School), two Graduate Diplomas in Education and she is a CPA

• She represented AIM VT on the Victorian Premier’s recent Super Trade Mission to China and at the American Training & Development Conference in Denver, USA .

Carmel – continued…..

• Prior to joining AIM, she was the Executive Director of Hyland Business Services Pty Ltd for 12 years.

• Her client list included: the Australian Institute of Management; NAB; Family Life; GM Holden; the Guild Group; Franchise Council of Australia; Bridgestone; Bakers Delight; and Barwon Health.

Board Experience

• State Sports Centre Trust Nine Years

• Driver Education Centre AustraliaFive Years• BFC (Bristol Decorator Centres) Two

Years• Electrical Safety Commission One

Year

Executive Leadership

• Interim CEO 10 Months• Director Client Solutions Two Years• Principal Director 12 Years

The most important relationship

Board

CEO

• Separation of roles• Efficient Board processes

• An analytical approach to issues management

The CEO presents and interprets, plans,

implements, monitors, reviews and reports

The Board’s role is to recruit the right CEO, then critic, evaluate

and approve.The Board has only one

employee

Separation of roles

The Right CEO

Board operational processes

• Nurturing the Board Team • Run efficient Board Meetings• Relationship with the Chair

Board Member Selection

Board Member Induction

Board Meetings

Board Minutes

Relationship with the Chair

The Board ‘WRAP’

What is the issue

Risks and challenges

Actions and decisions

Position

Key Questions

Does the business of the entity serve and protect its:

•Money•Brand•Customers/Clients

Money

Money

Brand

Be ‘One Eyed’

Balancing Priorities:

Present vs FutureInternal vs External environmentThe staff team vs the Board team

Future Focused

The Board

A critical partnership

Board

CEO

• Separation of roles• Efficient Board processes

• An analytical approach to issues management