1. Elizabeth (Beth) Lee 1170 Somerset Crossing Lane Kernersville, NC 27284 336-624-1516 bethlee1170@gmail.com Excellent, self-motivated business leader offering talents in strategic planning, business development, and operations oversight in highly competitive, stringently regulated environments. Detail-oriented and results- driven, consistently surpassing expectations and assigned goals. Exemplary communication and client relations talents; flexible and adaptable, with history of providing decisive leadership under extreme pressure. Known for developing comprehensive knowledge of complex industry information. Solid priority manager and process developer across human resources, marketing and sales, regulatory compliance and customer service. Career Experience: Allstate May 2014 to present Insurance Agent Licensed Insurance Agent for Property and Casualty and Life Insurance products. Responsibilities very detailed in nature. Calling, presenting and selling insurance. Preforming client focused needs analysis meetings. Build strong relationships with clients. Servicing accounts in a manner that promotes retention. Problem solving. Wells Fargo Insurance Services 2011 to May 2014 Insurance Producer Inside Sales Licensed Insurance Agent for Property and Casualty Insurance products, and also licensed for Life Insurance. Appointed to write business with the countrys best insurance companies. Consistently exceeded target goals across matrix. Interact extensively with customers, providing analyses and information on complex matters while minimizing negative impact on relationships; coordinate with multiple companies' underwriters; determine / recommend appropriate policy and present / sell products to customers. Maintain knowledge of 20 insurance companies' Web sites to support sales and customer service; multitask frequently and communicate in writing with customers and strategic partners. Record each event, including sales, customer issues and needs, payments and policy data. American Express Corporation 2009 to 2011 Inside Sales Agent Responsibilities included, along with problem solving; cross selling American Express products with several business partners. Upsell current customers with a variety of products and services from American Express in a high energy environment. Consistently exceeded targeted goals across matrix. Dun &Bradstreet 2006 to 2009 New Business Sales Rep -responsible for contacting prospects via telephone that have been identified as having needs for D &B self-analytical portfolio products. Acquire new customers by promoting the value of various portfolio products that address specific prospect needs. Consistently exceeded target goals. Entercom Communications 2005 to 2006 Account Executive for 98.7 Simon-Outside sales, responsible for generating new business in local market. Daily established customized campaigns for local businesses to drive traffic resulting in sales. Entertained clients at all Radio events. Constantly strived for new dynamic ideas for customers as well as for 98.7. Consistently exceed target objectives. 2. Time Warner Cable Media Sales 1999 to 2005 Sales Assistant - Responsibilities center on strategic support for six Account Executives. Duties range from daily communication with clients to customized schedules to accommodate specific client needs. Develops effective marketing campaigns that demographically target an audience integrating 40 different networks and dayparts. Account Executives confidence allows me to perform client service for them in absentia. Application skills high in using industry software Adsails, Strata View and Scarborough research a Managed promotions for the NC Zoo including "Discover the Past" and "Dinosaur Dig", and participated in a promotion for Hanes Mall. 2003 - Received the office "Pride and Performance" award from my co-workers. 2000 - Nominated for Time Warners national Total Quality Service Award. Entertained clients at GGCC Golf Tournament. Office Safety Coordinator. Liaison for TWCable Human Resources in Charlotte and Greensboro office. Receptionist Logistically organized all office management functions. Welcomed visitors as they arrived and served as first contact for all incoming calls. Education and Skills: West Seneca East High School 1983 Erie Community College and Forsyth Tech 1983- Trained in Word, Excel, Power Point, And industry specific programs Business References: Eddie Burks Owner The Burks Agency (336) 672-6800 Rebecca Hovorka Account Executive Time Warner Cable Adcast (336)624-1516 Pat Byrd Sales Associate Dun &Bradstreet (336)327-2130 Doug Copeland President and Publisher Triad Business Journal 3. (336)255-2353 Sherry Galyean Personal Banker Wells Fargo Bank 336-831-6772