BEST Student Association Barcelona Summit, June 2013

86
Rock mobile! Hugo Pibernat @hugopibernat [email protected] Barcelona September 2013

description

Supporting material for a 2-hours lecture for the BEST Student Association Barcelona Summit participants. More info at: http://www.best.eu.org

Transcript of BEST Student Association Barcelona Summit, June 2013

Page 1: BEST Student Association Barcelona Summit, June 2013

Rock mobile! !

Hugo Pibernat !

@hugopibernat [email protected]

!Barcelona

September 2013

Page 2: BEST Student Association Barcelona Summit, June 2013

A story of love...

Page 3: BEST Student Association Barcelona Summit, June 2013

Put everything you have into everything you do.

Page 4: BEST Student Association Barcelona Summit, June 2013

Ingredients

Common senseKnowledge

DataTechnology

Page 5: BEST Student Association Barcelona Summit, June 2013

Why

What

How

Page 6: BEST Student Association Barcelona Summit, June 2013

Why

What

How

Page 7: BEST Student Association Barcelona Summit, June 2013

“Is not What you do, is Why you do it.”Simon Sinek

Page 8: BEST Student Association Barcelona Summit, June 2013
Page 9: BEST Student Association Barcelona Summit, June 2013
Page 10: BEST Student Association Barcelona Summit, June 2013
Page 11: BEST Student Association Barcelona Summit, June 2013

1:5Only 1 in 5 phones is a smarphone

Page 12: BEST Student Association Barcelona Summit, June 2013

Apps

• Multitouch

• Better performance

• Rich interfaces

• AppStore presence

• Push Notifications

Page 13: BEST Student Association Barcelona Summit, June 2013

Why iOS first?

Page 14: BEST Student Association Barcelona Summit, June 2013

Business models

Page 15: BEST Student Association Barcelona Summit, June 2013

¿Why is mobile a revolution?

New B2C channel

Page 16: BEST Student Association Barcelona Summit, June 2013

Direct return

Virtual GoodsLicenses

The user pays

Page 17: BEST Student Association Barcelona Summit, June 2013

Direct return

Virtual GoodsLicenses

The user pays

Page 18: BEST Student Association Barcelona Summit, June 2013

Direct return

Virtual GoodsLicenses

The user pays

Page 19: BEST Student Association Barcelona Summit, June 2013

Indirect return

Value generationAdvertisement

A third party pays

Page 20: BEST Student Association Barcelona Summit, June 2013

Indirect return

Value generationAdvertisement

A third party pays

Page 21: BEST Student Association Barcelona Summit, June 2013

Indirect return

Value generationAdvertisement

A third party pays

Page 22: BEST Student Association Barcelona Summit, June 2013

How do you generate value?

Page 23: BEST Student Association Barcelona Summit, June 2013

Some numbers

• Square: processes $25 million/day

• Angry Birds: +1billion/downloads

• Instagram: +100 million users

Page 24: BEST Student Association Barcelona Summit, June 2013

Exercise

Is it always positive to have more users?

Page 25: BEST Student Association Barcelona Summit, June 2013
Page 26: BEST Student Association Barcelona Summit, June 2013

Mobile usage

Page 27: BEST Student Association Barcelona Summit, June 2013

How much?

8% video hours !

15% internet traffic

40% any-age users read the news

Page 28: BEST Student Association Barcelona Summit, June 2013
Page 29: BEST Student Association Barcelona Summit, June 2013

Top 100 grossing apps for iOS

Paid 34% vs. 64% Free

Page 30: BEST Student Association Barcelona Summit, June 2013

Top 100 grossing apps for iOS

Paid 34% vs. 64% Free

No In App Purchase 7% vs. 93% InApp Purchase

Page 31: BEST Student Association Barcelona Summit, June 2013

Top 100 grossing apps for iOS

Paid 34% vs. 64% Free

No In App Purchase 7% vs. 93% InApp Purchase

Non games 17% vs. 83% Games

Page 32: BEST Student Association Barcelona Summit, June 2013

Advertising

Page 33: BEST Student Association Barcelona Summit, June 2013

Advertising

• ~10% of digital advertising is mobile

• ~2% of all advertising is mobile

Page 34: BEST Student Association Barcelona Summit, June 2013

Native Ads

• Ads in timelines

• Sponsored content

• Geo-located ads

• Shareable ads

• Activity-linked ads

Page 35: BEST Student Association Barcelona Summit, June 2013
Page 36: BEST Student Association Barcelona Summit, June 2013

Marketing goals

+ profits - costs

+ satisfaction

Page 37: BEST Student Association Barcelona Summit, June 2013

¿What is the focus of marketing?

Page 38: BEST Student Association Barcelona Summit, June 2013

¿What is the focus of marketing?

The user

Page 39: BEST Student Association Barcelona Summit, June 2013

Areas of Action

Acquisition - Conversion - Engagement

Page 40: BEST Student Association Barcelona Summit, June 2013

Games

Page 41: BEST Student Association Barcelona Summit, June 2013

All-time Top-grossing Apps1.Angry Birds

2.Fruit Ninja

3.Doodle Jump

4.Cut the Rope

5.Angry Birds Seasons

6.Words with Friends

7.Tiny Wings

8.Angry Birds Rio

9.Pocket God

10.Camera+

From Business Insider, March 2012

Page 42: BEST Student Association Barcelona Summit, June 2013

All-time Top-grossing Apps1.Angry Birds

2.Fruit Ninja

3.Doodle Jump

4.Cut the Rope

5.Angry Birds Seasons

6.Words with Friends

7.Tiny Wings

8.Angry Birds Rio

9.Pocket God

10.Camera+

From Business Insider, March 2012

GAMES!!

Page 43: BEST Student Association Barcelona Summit, June 2013

Current Top-Grossing Apps

9/10 are games!

Page 44: BEST Student Association Barcelona Summit, June 2013

Candy Crush Saga

Page 45: BEST Student Association Barcelona Summit, June 2013

SEO

Create content of quality

Page 46: BEST Student Association Barcelona Summit, June 2013

What is virality?

Page 47: BEST Student Association Barcelona Summit, June 2013

Virality is the speed of reference.

Page 48: BEST Student Association Barcelona Summit, June 2013

Exercise:

How do we measure virality?

Page 49: BEST Student Association Barcelona Summit, June 2013

Analytics

Page 50: BEST Student Association Barcelona Summit, June 2013

Ingredients

Knowledge

Data

Visualization

Page 51: BEST Student Association Barcelona Summit, June 2013

Ingredients

Knowledge

Data

Visualization

Page 52: BEST Student Association Barcelona Summit, June 2013

Ingredients

Knowledge

Data

Visualization

Page 53: BEST Student Association Barcelona Summit, June 2013

Ingredients

Knowledge

Data

Visualization

Data Overload

Page 54: BEST Student Association Barcelona Summit, June 2013

Ingredients

Knowledge

Data

Visualization

Data Overload

Useless Data

Page 55: BEST Student Association Barcelona Summit, June 2013

Ingredients

Knowledge

Data

Visualization

Data Overload

Useless Data

Charts

Page 56: BEST Student Association Barcelona Summit, June 2013

Ingredients

Knowledge

Data

Visualization

Data Overload

Useless Data

Charts

AGILE DATA-DRIVEN

ANALYTICS

Page 57: BEST Student Association Barcelona Summit, June 2013

Mobile Analytics

• Google Analytics

• Localytics

• Malcom

• Adobe Omniture

• Custom (BigData)

Page 58: BEST Student Association Barcelona Summit, June 2013

Measuring success

Key Performance Indicators

Page 59: BEST Student Association Barcelona Summit, June 2013

What is the value of a user?

• Virality

• Retention

• Mobnetization

Remark: ufert.se - “A comprehensive free-to-play game model”

Page 60: BEST Student Association Barcelona Summit, June 2013

What is the value of a user?

• Virality

• Retention

• Mobnetization

Remark: ufert.se - “A comprehensive free-to-play game model”

CLV

Page 61: BEST Student Association Barcelona Summit, June 2013

False friends

Number of downloads

Number of registered users

Number of downloads

Page 62: BEST Student Association Barcelona Summit, June 2013

The big flip in analytics

User basedSession based

Page 63: BEST Student Association Barcelona Summit, June 2013

Cross-Platform tracking

Google Universal Analytics

Page 64: BEST Student Association Barcelona Summit, June 2013

Strategy

Page 65: BEST Student Association Barcelona Summit, June 2013

SOcial LOcal

MObile

Page 66: BEST Student Association Barcelona Summit, June 2013

Adquisición > Local

¿Nos afecta la competencia de negocios locales?

‣ analizar en Google Analytics CTR para localidades con o sin competencia local

‣ a/b testing copy anuncio: con o sin teléfono

‣ a/b testing copy anuncio: destacar inmediatez

Page 67: BEST Student Association Barcelona Summit, June 2013

AdWords Extensions

Click to BuyClick to CallClick to Drive

Page 68: BEST Student Association Barcelona Summit, June 2013

QR Codes

Page 69: BEST Student Association Barcelona Summit, June 2013

Grant Berry Farms

Page 70: BEST Student Association Barcelona Summit, June 2013

And now is time for love...

Page 71: BEST Student Association Barcelona Summit, June 2013

The beginning of everything

Page 72: BEST Student Association Barcelona Summit, June 2013

Be revolutionary (even when others don’t know you are)

Page 73: BEST Student Association Barcelona Summit, June 2013

Be user friendly

Seamless experience UsabilityHyperrelevance

Page 74: BEST Student Association Barcelona Summit, June 2013

How to succeed?

Don’t be viral

Page 75: BEST Student Association Barcelona Summit, June 2013

How to succeed?

Be social

Page 76: BEST Student Association Barcelona Summit, June 2013

The first mistake

I work because I want to be rich

Page 77: BEST Student Association Barcelona Summit, June 2013

The first mistake

I work because I enjoy it

Page 78: BEST Student Association Barcelona Summit, June 2013

The second mistake

Money doesn’t matter if I am happy

Page 79: BEST Student Association Barcelona Summit, June 2013

The second mistake

Equilibrium allows balance between growth and happiness

Page 80: BEST Student Association Barcelona Summit, June 2013

Why

What

How

Page 81: BEST Student Association Barcelona Summit, June 2013

Why

What

How

Page 82: BEST Student Association Barcelona Summit, June 2013

Candy Crush Saga

Page 83: BEST Student Association Barcelona Summit, June 2013

Put everything you have into everything you do.

Page 84: BEST Student Association Barcelona Summit, June 2013

Saa was dee khrap!

Page 85: BEST Student Association Barcelona Summit, June 2013

Rock mobile! !

Hugo Pibernat !

@hugopibernat [email protected]

!Barcelona

September 2013

Page 86: BEST Student Association Barcelona Summit, June 2013

Rock mobile! !

Hugo Pibernat !

@hugopibernat [email protected]

!Barcelona

September 2013