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Best Practices to Showcase Your Community Online
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Transcript of Best Practices to Showcase Your Community Online
Best Prac*ces to Showcase Your Community
Online
RED SAGE IN ALABAMA Economic Development & Community Marketing Experience
• Economic Development Groups • Chambers of Commerce • Tourism • Downtown Redevelopment • Main Street Programs • Local Governments • National Heritage Area
> 28 Counties
Lauderdale
Colbert
Franklin Lawrence
Limestone Madison Jackson
DeKalbMarshall
Morgan
CullmanWinstonMarion
FayetteLamar
PickensTuscaloosa
Walker
Jefferson
Blount
Etowah
Cherokee
Calhoun
Cleburne
RandolphClay
St. Clair
Talladega
Shelby
Bibb
Sumter
Hale
Greene
Perry
Chilton
Coosa TallapoosaChambers
Lee
RussellMacon
ElmoreAutauga
Dallas
Wilcox
MarengoChoctaw
Washington
ClarkeMonroe
Lowndes
Montgomery
Bullock
Barbour
Henry
Houston
Pike
DaleCoffee
GenevaCovington
Crenshaw
Butler
Conecuh
Excambia
Baldwin
Mobile
Our Services for Communities Website Design
• Content Mgmt System • Mobile Friendly Sites • Google Analytics • Chambermaster • TravelHero
Community Branding Retail Recruitment Guides Wayfinding Signage Social Media Marketing Content Development
PowerPoint Presentations E-Newsletters Blogs Graphic Design
• Logos • Community Print Ads • Flyers • Brochures • Rack Cards • Folders • Tradeshow Banners
Current Partnership with PowerSouth
An external analyst reviewed economic development websites in Alabama and identified communities that had potential to improve their online presence
PowerSouth is partnering with these communities and Red Sage to develop new websites for their economic development initiatives
Our Goals Today Your Community’s Brand Economic Development Websites
• Your Domain Name • Home Page Use • Content – what to include • Navigation Structure • Search Engine Optimization
Social Media Other Online Communication
? Why is having a strong online presence for your
community important?
The vast majority of research to narrow down a list of potential sites is done online.
Your Target Audiences
Site Selectors Industry Reps
Retailers Industry Sectors Existing Industry Stakeholders
We’re Different!
Branding Your Community
Your community brand captures both tangible and intangible qualities that create a community personality and make your community truly unique
Your brand is your reputation and your promise of distinct value
Showcasing your community with your economic development
website
www.???.org BaldwinEDA.com DorchesterForBusiness.com OzarkAlabama.us PlatteCountyEDC.com ChesapeakeVA.biz BuildWebsterCity.com
At a minimum, spell out your
County name for Search Engine
Optimization and usability
Develop Your Site Map Plan the pages of your site Establish a structure that is logical Keep all content within three clicks This also establishes your main navigation
button choices – keep consistent! Look at how other groups have set their
sites up – look at IEDC winning sites or www.communityresults.com
Site Map Example 1
Home Business Climate
Cost of Doing Business
Tax Incen6ves
Exis6ng Industries
Transporta6on
U6li6es
Workforce
Demographics
Workforce Stats
Workforce Training
Technology Center
Job Seeker Resources
Available Sites and Buildings
Available Sites
Available Buildings
Maps Quality of Life
K-‐12 Educa6on
Post-‐Secondary Educa6on
Healthcare
Recrea6on and ANrac6ons
About Us
Staff
Board
Contact Us
Site Map Example 2 Home Doing
Business
Incen6ves
Taxes
Licenses & Permits
Transporta6on
U6li6es
Area Industries
Exis6ng Industry Resources
Workforce
Workforce Stats
Workforce Training
Retail
Retail Demographics
Exis6ng Retail
Available Sites and Buildings
Available Sites
Available Buildings
Industrial Parks
Community Profile
Demographics
Maps
Educa6on
Healthcare
Recrea6on and
ANrac6ons
About Us
News
Contact
Site Map Example 3 Home About Us
Staff
Board
Contact Us
News Local Business Services
Workforce Development
Incen6ves & Financing
Professional Development &
Training
Small Business & Entrepreneurs
Job Search Resources
Site Selec6on Services
Available Proper6es
Incen6ves & Financing
Workforce Development
Industry Concentra6ons
Cost of Doing Business
Leading Employers
Data & Demographics
Demographics & Trends
Transporta6on
Regulatory & Environmental
Workforce
Taxa6on
Government
U6li6es
Living Here
Housing
Educa6on
Cost of Living
Recrea6on
Climate
Healthcare
Designing an Effective Home Page
Your brand Your location – with a map Unique selling points Recent news Contact information Graphics heavy but no flash
What types of content? Maps Demographics Available Property
listings Quality of life Staff and contact Existing Industries Workforce Information
Taxes & Incentives Transportation Utilities Business Assistance News Social Media links and
feeds
How to Write and Program Content
VERY data heavy People don’t read – avoid paragraphs Break pages up visually with sub-heads,
sections or graphics Build your sitemap in Word format
• Sitemap stays on page 1 • Each page gets its own page in Word • Write the content, add notes for graphics, related
downloads, external links, and internal links
What to include in News New industry announcements Local industry news New Hires Awards Job creation announcements Report releases Either write your own or link to local coverage Ability to share articles on social media
GIS Powered Sites
More robust searching More extensive property data fields Radius-based demographics Exportable reports Still pricey for small communities
Showing up in Search Engines “county name” economic development Your organization name
How to increase your odds of showing up
Before you write your content, write down a list of key phrases you want to show up for:
County name
Organization Name
County + economic development
Region name + economic development
Existing industry name (Mercedes)
City name
City/county/region name + maps
City/county/region name + available
property
How to increase your odds of showing up
Then make sure these words are heavily used throughout your content, page titles
Consider using Pay Per Click to expand visibility on broader search terms such as “Alabama Industrial Property” or “Automotive Manufacturers”
Use Blogs and Social Media Make sure other sites link back to yours
Mobile-‐Friendly Sites
• Everything works • Full site but loads fast
• Full site but shows up in screen and can pinch to resize
• MANDATORY
Mobile Websites
• Usually smaller subsec6on of site
• Geotagged loca6ons
• WORTH CONSIDERING
Mobile Apps
• More robust func6onality
• Requires download from iTunes store or Google Play
• Requires installa6on on phone
• BETTER HAVE A GOOD REASON
Mobile Options
Social Media Options Make sure your website news (at least) is
sharing enabled It is about RELATIONSHIPS Linked In
• Most potential for external prospecting and networking
Twitter • Share information as it happens
Facebook • Opportunity for dialogue with community
Linked In: If nothing else, participate here Make sure your key employees listed on
your website have link to Linked In profile Participate in groups Communicate with site selectors active on
Linked In – respond to posts etc. Recruit employees Learn from other communities
Twitter Communicate news or share ideas
Search key phrases to tune into news and conversations (automotive supplier, economic development)
Expect a small group of active followers
Blogging
Personal thoughts about current news or situation
Keep short – 1 paragraph is fine
Best is at least once a week, but even a well maintained once a month blog is better than most communities
Blog Topics New business announcements Career tech education locally Expansions – and why Entrepreneurship Local business resources New regulations Top jobs locally Etc.
Blogs to check out: http://blog.buildwebstercity.com/ http://www.economicdevelopmenthq.com/blog http://owensboroedc.blogspot.com http://blog.indypartnership.com/
Thank you! Learn more at
CommunityResults.com RedSageOnline.com