Best Practices in Using Technology to Recruit and Support Pro Bono Lawyers Matthew Burnett Pro Bono...
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Transcript of Best Practices in Using Technology to Recruit and Support Pro Bono Lawyers Matthew Burnett Pro Bono...
![Page 1: Best Practices in Using Technology to Recruit and Support Pro Bono Lawyers Matthew Burnett Pro Bono Net Naceem Navidi LSNTAP.](https://reader036.fdocuments.in/reader036/viewer/2022062417/5514d0eb550346935c8b4e37/html5/thumbnails/1.jpg)
Best Practices in Using Technology to Recruit and
Support Pro Bono Lawyers
Matthew BurnettPro Bono Net
Naceem NavidiLSNTAP
![Page 2: Best Practices in Using Technology to Recruit and Support Pro Bono Lawyers Matthew Burnett Pro Bono Net Naceem Navidi LSNTAP.](https://reader036.fdocuments.in/reader036/viewer/2022062417/5514d0eb550346935c8b4e37/html5/thumbnails/2.jpg)
Outline
Why Technology and Pro Bono? Benefits to pro bono organizations Benefits to advocates Benefits to clients
Tools for Pro Bono Recruitment Statewide Advocate Websites Organizational Websites State and National Pro Bono Opportunities Guides Pro Bono Case Listings Email/E-Newsletters
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Outline (cont.) Tools for Pro Bono Support
Online Libraries Listservs Webcasts Webinars Online Document Assembly
Tools for the Future LiveHelp Case Management Integration
Technology and Pro Bono in the Field Addressing Support for Rural Attorneys in Georgia
Questions/Contact Details
![Page 4: Best Practices in Using Technology to Recruit and Support Pro Bono Lawyers Matthew Burnett Pro Bono Net Naceem Navidi LSNTAP.](https://reader036.fdocuments.in/reader036/viewer/2022062417/5514d0eb550346935c8b4e37/html5/thumbnails/4.jpg)
Why Technology and Pro Bono?
Technology benefits pro bono programs:
Encourages greater pro bono participation by offering meaningful support
Allows for rapid communication with pro bono volunteers
Connects volunteers and clients based on interests and needs
Builds a community of volunteers Helps to track program activities and outcomes Others?
![Page 5: Best Practices in Using Technology to Recruit and Support Pro Bono Lawyers Matthew Burnett Pro Bono Net Naceem Navidi LSNTAP.](https://reader036.fdocuments.in/reader036/viewer/2022062417/5514d0eb550346935c8b4e37/html5/thumbnails/5.jpg)
Why Technology and Pro Bono?
Technology benefits pro bono lawyers:
24/7 access to resources for busy advocates Easily communicate with substantive experts and
other advocates who have taken similar cases Choose cases that are within their interest and skill
level Others?
![Page 6: Best Practices in Using Technology to Recruit and Support Pro Bono Lawyers Matthew Burnett Pro Bono Net Naceem Navidi LSNTAP.](https://reader036.fdocuments.in/reader036/viewer/2022062417/5514d0eb550346935c8b4e37/html5/thumbnails/6.jpg)
Why Technology and Pro Bono?
Technology benefits clients:
Greater resources and increased efficiencies, which can result in higher quality legal services to an increased number of clients
Bridges physical and geographical barriers, which allows for increased services to rural and other underserved clients and communities (disabled, limited English proficiency, etc.)
Others?
![Page 7: Best Practices in Using Technology to Recruit and Support Pro Bono Lawyers Matthew Burnett Pro Bono Net Naceem Navidi LSNTAP.](https://reader036.fdocuments.in/reader036/viewer/2022062417/5514d0eb550346935c8b4e37/html5/thumbnails/7.jpg)
Tools for Pro Bono Recruitment
Statewide Advocate Websites Online tools
Calendar (pro bono trainings and events) News (pro bono awards and newsletters) Library (training manuals, sample briefs) New Cases (case summaries) Pro Bono Opportunities Guides (program information)
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FloridaProBono.org
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Arkansas Pro Bono Partnership
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NYC Pro Bono Center
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Tools for Pro Bono Recruitment
Organizational Websites Web-based content management Display information about your pro bono program:
Highlight areas of practice Share success stories Provide contact information Accept donations Post other organizational information such as your
board of directors and funders
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Volunteers of Legal Service
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Tools for Pro Bono Recruitment
State and National Pro Bono Opportunities Guides Allows advocates to search for pro bono
organizations (i.e. by location, interest, population served, and keywords).
Many state and local bar websites have pro bono guides with varying degrees of interactivity.
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Washington State Pro Bono Guide
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OhioProBono.org
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National Opportunities Guide
A joint initiative between the ABA and Pro Bono Net A comprehensive list of pro bono organizations in the
United States Searchable by state, county, area of law, population
served, etc. Users can add an organization and provide comments on
exiting data, which is then reviewed and approved by a statewide admin
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National Pro Bono Opportunities Guide
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Pro Bono Case Listings
List case summaries by substantive area or location
Provides organization and contact information
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Bay Area Case Listings
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Georgia Case Listings
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Email/E-Newsletters
Build a sense of community among your pro bono advocates
Include volunteer profiles to encourage participation
Update advocates about upcoming trainings and new resources
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NYC Pro Bono Center Newsletter
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Arkansas Pro Bono Partnership E-Newsletter
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Minnesota E-Calendar
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Tools for Pro Bono Support
Online Libraries Password protected libraries for posting
resources: training manuals practice guides sample pleadings and briefs forms
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PAProBono.net Resource Library
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Georgia Online Law Library
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“Smart” Websites
Smart websites are those that take user data and automatically deliver relevant information back to the user to create a user-centric web page
Very common in commercial websites like Amazon.com, Netflix, Google News
Multiple ways to gather user data: automatically through clicks, through user profiles, or through user tags.
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IllinoisLegalAdvocate.org
Recommended content looks at pieces of contents the user has looked at and recommends similar content based on what other users looked at and on the national index problem codes
My Program Space returns news, events, jobs, and volunteer opportunities tied to the user's organization
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IllinoisLegalAdvocate.org (cont.)
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IllinoisLegalAdvocate.org (cont.)
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IllinoisLegalAdvocate.org (cont.)
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Listservs
Keep pro bono advocates up-to-date and provide technical support on cases.
Encourage volunteers to join existing substantive listservs in your state.
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Texas Lawyer’s Help Listservs
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Webcasts
Tool to provide technical support to pro bono advocates, particularly when they are supplemented by other training materials.
A “window” to new areas of practice to increase volunteer interest
Don’t require advocates to travel to trainings Can be watched at any time or multiple times
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Prisoners’ Rights Webcast
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NYC Pro Bono Center Webcast Archive
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Webinars Online seminars, which require only that participants
call a conference call number and click on a link that initiates a web-based application.
Products such as GotoMeeting are reasonably priced for smaller groups (up to 25 participants). https://www.gotomeeting.com
Larger sessions can be facilitated using GotoWebinar. https://www.gotowebinar.com
Both allow you to share materials with your pro bono advocates on their PC, as well as to field questions on the spot. You can also give participants the ability to share their PC (i.e. to review documents).
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Online Document Assembly/NPADO
The NPADO Project is a document assembly project that hosts interactive forms for the nonprofit legal aid and access-to-justice community and assembles professional-looking legal documents based on a user’s input.
States can develop templates to provide automated document assembly in an efficient, cost-effective manner to assist pro bono advocates in representing their clients.
For more information, contact Kate Bladow, NPADO Project Coordinator at [email protected]
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Georgia HotDocs Library
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Tools For the Future
LiveHelp: Online remote technical assistance for pro bono advocates. To be piloted in Georgia in 2007.
Case Management Integration: Automatically integrates self-help and advocate resource materials (sample briefs, pleadings, forms, etc.) into case management software based on a client’s legal problem. To be piloted in Georgia and Kentucky in 2007.
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LiveHelp
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Technology and Pro Bono in the Field
Mike Monahan, Pro Bono Director, Georgia Legal Services Program
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Questions/Contact Information
Questions?
Contact Details: Matthew Burnett
[email protected] Naceem Navidi
[email protected] Mike Monahan