Best Practices in Digital Marketing

Trevor TaylorManaging Partner

“Every consumer company should be thinking about design in a holistic way, using the senses to help create and intensify a brand that consumers will

cherish and remember.”

“Customizing a service is a sure route to staging a positive experience, customizing a good or product automatically

turns it into a service.” ConnectedCustomer

s

ConnectedBrands

Web Hotel CommunityEmailSocialMobileProduct

ConnectedExperiences Casino

50%Of Companies

Cannot Identify theirMost Loyal Customers

62%of Consumers Don't Believe that Companies Deliver On

What they Want