Best ERP Solution in Telecom Industry - Vienna Advantage
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TELECOM INDUSTRY THE BEST OPEN SOURCE ERP SOLUTION IN Made in Germany OPEN SOURCE ERP
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Transcript of Best ERP Solution in Telecom Industry - Vienna Advantage
TELECOM INDUSTRYTHE BEST OPEN SOURCE ERP SOLUTION IN
Made in Germany
OPEN SOURCE ERP
BENEFITSVIENNA Advantage Telecom Industry ERP solution
http://www.viennaadvantage.com/
“VIENNA Advantage Telecom Industry ERP solutiongives you the maximum flexibility to configure complexbusiness processes unique to your Telecom business,both with its contemporary technology framework aswell as with its industry-specific features.”
Implement efficient end-to-end processes throughout yourvalue chain and get better control over your organization.
Practice best benchmarks features of your industryincluding CRM, Supply Chain Management, Batch Invoicing,Customer Support, Payment, Asset management and manymore.
Benefit from a comprehensive solution made for allcommunication enterprises including fixed or mobilecommunication, Internet, Applications or InfrastructureServices.
Meet your customers expectations, your own needs andbe technologically ready for the future.
ERP BENEFITS
VIENNA Advantage open source ERP & CRMTELECOM Industry Solution
Increase your customer satisfaction by visibly increasingservice level using technological advancement.
Use the Web to improve collaboration within yourcompany and with your partners.
Manage customer relationship more effectively, increasingloyalty and exploiting new opportunities.
Empower your employees with customizable, role basedfunctions.
Improve decision-making capabilities by convertinginformation to knowledge.
http://www.viennaadvantage.com/
FEATURES
Customer Relationship Management
Customer Management
Customer Contract Management
Asset Management
Sales & Service Management
Receivables Management
Financial Accounting
HR Management & Payroll
Procurement Management
Project Management
Help Desk & Field Support Management
Contractors Management
Dealer Management
Document Management System
Material Management
Retail Store Management
Special FeaturesVIENNA Advantage Telecom Industry ERP solution
http://www.viennaadvantage.com/
ERP FEATURESCUSTOMER RELATIONSHIP
MANAGEMENT
Customer history & preferences tracking
Management of sales funnel & sales force
Leads, Opportunities, Quotes, Order Management
Plan & Track Campaigns Sales Forecast & actual
tracking Link to Google Tasks, Calendar
& Contacts Mobile Integration
Management of subscribers Subscribers’ history Linked Connections Various Customer Categories Multiple Price Lists Management of Multiple
Customer Sites
CUSTOMER CONTRACT MANAGEMENT
Contract Archives Contract Templates Print forms & contracts from
the system Add contract-specific
attributes Contract approvals Scan & Attach signed Contracts
Categorization of assets Network, Node & Devices
Management Issue Assets to Customers Asset Maintenance
schedule & alerts Asset Evaluation ABC Categorizations Asset Depreciation Issue Assets to projects
VIENNA Advantage open source ERP & CRMTELECOM Industry Solution
CUSTOMER MANAGEMENT ASSET MANAGEMENT
http://www.viennaadvantage.com/
SALES & SERVICE MANAGEMENT
Order fulfilment Field Staff Coordination Email alerts to
technicians Issue material to
contracts and requests Auto-assign technicians
& sub-contractors Mobile Field Application Order Status Auto email, SMS, FAX
alerts
Automatic customer recurring billing
Recurring fixed billing Recurring dynamic billing Bill Batch print or email Schedule billing alerts Auto customer credit limit
tracking Link possible to various
third-party applications Credit management Auto Dunning
Cash management Credit Management Receivables & payables
Management Bank Management Auto Postings All Financial Reports Multi-dimensional reporting Workflow Budget, Cost-center reporting
Employee Master Data Management
Employee Transactions Management
Employee Relationship Management
All formats & reports Flexible Payroll Structure All standard processes Integrates workflow & approvals Integration to attendance devices
RECEIVABLES MANAGEMENT FINANCIAL ACCOUNTING HR MANAGEMENT & PAYROLL
VIENNA Advantage open source ERP & CRMTELECOM Industry Solution
ERP FEATURES
http://www.viennaadvantage.com/
http://www.viennaadvantage.com/
PROCUREMENT MANAGEMENT
Set rules for Procurement
Generate Requisition manually
Set Purchase Approvals across various levels
Manage multiple Purchase Price Lists
Invite suppliers for Tenders
Automatic Quotation Comparison
Generate Purchase Order based on requirements
Match PO to Receipts & Invoice
Project planning in Phases, Tasks
Budgeting of Projects & Milestones
Record cost & revenue against projects
Invoice based on Project milestones
Generate Project profit & loss statement
Add resources, items, expenses to projects
Set up various project templates
HELP DESK & FIELD SUPPORT MANAGEMENT
Various channels for support tickets
Track time & material on request
Track request status Intimate customers on email,
SMS, web International assignment &
optimization Multiple escalation levels
Workflow Linkage to orders, projects,
invoices or any other references
Outsource services & field activities Manage Contractors & terms Auto allocation of workload
according to criteria, region, customer categories
Issue material to contractors Inventory counts & audits
PROJECT MANAGEMENT CONTRACTORS MANAGEMENT
VIENNA Advantage open source ERP & CRMTELECOM Industry Solution
ERP FEATURES
Designate dealers & resellers
Dealer Commission Management
Dealer Pricing Manage Dealer
Collections Manage Dealer Assets Manage Merchandise Manage Targets &
Performance
DOCUMENT MANAGEMENT SYSTEM
Automatic customer recurring billing
Recurring fixed billing Recurring dynamic billing Bill Batch print or email Schedule billing alerts Auto customer credit limit
tracking Link possible to various
third-party applications Credit management Auto Dunning
Material receipt & approval Material transfer between
stores / sites – issues & receipts
Material rejection / returns
Manage retail services & products POS Interface Real-time inventory access
MATERIAL MANAGEMENT RETAIL STORE MANAGEMENT
VIENNA Advantage open source ERP & CRMTELECOM Industry Solution
DEALER MANAGEMENT
SPECIAL FEATURES
Inbuilt Word Processor Multi Lingual Multi Tenants Collaboration Portal Deploy on premise or on cloud
ERP FEATURES
http://www.viennaadvantage.com/
VIENNA Advantage open source ERP & CRMTELECOM Industry Solution
CONTACTone of our offices and find out more about our products
GermanyVIENNA AdvantageBohlenskamp 21, 26340 Zetel
Phone: +49-621-307-80370
United StatesVIENNA Advantage2372 Morse Avenue Suite #418Irvine, CA 92614Phone: 1-949-325-0615
IndiaVIENNA Solutions#493 Phase-9, Industrial AreaMohali, PB 160062Phone: +91-172-5090-860
INTERNATIONALwww.viennaadvantage.com
Let’s get socialPartners’ Directory / Find partnerhttp://viennaadvantage.com/find-partner-americas.php
Bloghttp://viennaadvantage.com/blog/
www.linkedin.com/company/vienna-advantagewww.facebook.com/viennaadvantageerpwww.twitter.com/viennaadvantagewww.youtube.com/user/softwareonthecloud
