BEST BAKERS Original Presentation 113

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    MARKETINGIN

    RETAILING

    AN ONE DAY STUDY ON ASMALL RETAIL SHOP

    BESTBAKERS

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    TEAM

    JOYCE S R

    BABU M A

    ANIL KUMAR N G

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    RETAILINGRetailing consists of the sale of goods or

    merchandise from a fixed location, such as

    a department store or kiosk, or by post, in

    small or individual lots for direct

    consumption by the purchaser.

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    Retailing

    Worlds largest private industry

    US$ 6.6 trillion sales annually

    Indian retailing

    Largest employer after agriculture - 8%* ofpopulation

    Highest outlet density in world

    Around 12 mn outlets

    Still evolving as an industry

    Long way to go

    Retailing: An overview

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    Most attractive retail market !

    Indias retail market has grown by 10% on average for past 5 years

    steadily rising to top position in GRDI

    Source:

    AT Kearney

    Global Retail

    DevelopmentIndex (GRDI)

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    Organized retail is still in its

    infancy !

    With just 2 % organized retail

    .India is a big opportunity

    Source:

    JM Morgan Stanley

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    Largest retail segment

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    Food is the largest segment in Retail !

    At 77 % Food & Grocery is the

    largest segment in Retail sales

    Source: Ernst & Young

    Source: KPMG

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    BEST BAKERS

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    Best bakers

    Adoor

    Kulangara

    Manarkadu

    Puthuppally

    Pambady

    Kulangara

    Manarkadu

    Puthuppally

    Pambady

    Having five retail outlets and four kitchens

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    At first glance

    A glassy shop with the name written in bold

    white letters on dark red background

    BESTBAKERS

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    Having a long hall and on the both sides are

    filled and decorated with edibles and food

    items and other products.

    Main seating place is at the end of the hall.

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    Brands & HousesAPPY

    BOOST

    NESTLE

    HORLICKS

    CORNETTEBOURNVITTA

    JIVE

    PEPSI

    MANGO

    FRUTY

    COMPLANLION DATES

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    VIVA

    MALTOVA

    PARLE-G

    BABYVITA

    LACTOGEN

    MILKMAIDCADBURY

    COCACOLA

    ELITE

    KITKAT

    ELITE

    GEMS

    MILKA

    MAGGI

    BRITANNIA

    TIGERPEPSI

    MUNCH

    50-50CRACKJACK

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    HOME BRANDS

    FRESH

    BEST BAKERS

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    AVERAGE SALES OF NOT LESS THAN

    Rs. 50000 SALES PER DAY

    About 700 walk-in.

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    SALESMEN 8 CHARMING PERSONS RANGING

    AGE IN BETWEEN 17 & 30.

    No systematic training is provided.

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    swot Location

    Layout

    Brand name experience

    Shop space

    Lack of kitchen

    Denies competition

    Less competition

    Nearness of school& college

    Brand loyalty

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    PROMOTION NO MIXING OF HOME PRODUCTS

    AND BRANDED PRODUCTS

    ADVERTISEMENT ACTIVITIES ARE

    TARGET ORIENTED TOWARDS

    SCHOOL AND COLLEGE STUDENTS

    GREATER LAYOUT TO GRABATTENTION

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    His highness super Shoppe

    Thripunithura.

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    location

    First owner is residing near the shop

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    Customer promotion

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    Discount

    2% discount for regular customers by themeans of a plastic card along with a number

    code.

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    Home delivery

    For purchase above 500 and around 5 km

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    Car parking facility & godown

    YES

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    Brands & promotion

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    Big brands

    Separate section for Hindustan lever

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    Direct executives from thecompany

    For new products HLL appoints directexecutives for two weeks

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    Anti theft

    Closed circuit TVSecurity guard

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    THANK YOU