BERLITZ ONLINE LIVE SEMINARS€¦ · they are an outstanding means for simultaneously providing...

BERLITZ ONLINE LIVE SEMINARSIntensive, virtual, live courses for new skills.

Seminars

available in

German and

English!

CONTENTS

3 Berlitz Online Live Seminars: Three hours that really pay off

4 Feedback from our Customers

5 Berlitz Online Live Seminars: A multitude of topics

8 Open-enrollment Courses in German

10 Open-enrollment Courses in English

BERLITZ ONLINE LIVE SEMINARS: THREE HOURS THAT REALLY PAY OFF

Our recipe for success – intensive, interactive, virtual. Berlitz Online Live Seminars are the right choice for building valuable skills in the shortest possible amount of time. In just three hours, we achieve a lasting learning outcome. These two-part seminars take place live in the Virtual Classroom using Adobe Connect and a parallel telephone conference. Preparatory, interim, and follow-up exercises support the learning process, which is tailored to the seminar topic.

This intensive online learning format has long since proven its success to numerous customers. As satisfied participants from 82 nations continuously affirm, Berlitz Online Live Seminars give you the necessary boost at the right time.

These seminars are used to meet a variety of training needs – not only for targeted personal development. They are also ideal for companies offering continuing education to international teams, for global project rollouts, and as an economical alternative for employees short on time or without a budget for travel. In the English version, they are an outstanding means for simultaneously providing soft skills and language practice as a follow-up to a language course. There is a diversity of useful applications. Take advantage of the Berlitz Online Live Seminars to meet your continuing education needs!

Concept ∙∙ Live seminars in the Virtual Classroom with Adobe Connect and separate telephone conference∙∙ Intensive format for learning intercultural skills and management/leadership skills∙∙ Led by experienced Berlitz teaching experts∙∙ Usually two 90-minute sessions plus preparatory, interim, and follow-up exercises∙∙ Interactive techniques like in face-to-face training∙∙ Available as open-enrollment courses or for company groups∙∙ Small groups of max. twelve participants

Target group∙∙ Managers at all levels, project managers, subproject managers∙∙ Experts, employees at all levels∙∙ International employees and teams

Benefits∙∙ Acquire pragmatic know-how in a short time∙∙ Training independent of a specific location∙∙ Maximum participant involvement∙∙ Inexpensive alternative to intensive face-to-face courses∙∙ Available in German and English∙∙ Also ideal for companies with employees in different locations∙∙ Easy to incorporate into daily work routines

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FEEDBACK FROM OUR CUSTOMERS

“A very interesting and helpful seminar. I could apply a lot of it directly on

the job.”

“The trainer was helpful with examples and really made sure all the participants

were equally involved.”

“I was really impressed of how inter-active this seminar was, although it

was virtual. It was great!”

“It broadened my horizons and gave me good food for thought – not just for my professional life, but my personal

life as well. Really great – thank you!”

“Time flew by – the facilitator was very professional and the course was interesting overall.”

“Good, helpful, I would certainly attend another online seminar.”

“A rewarding seminar.”

“I found it very interesting and the trainer created a good space for discussions and learning. Will gladly do more Berlitz Online Live Seminars.”

“I enjoyed the dialog and information presented. I found it useful in my work.”

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BERLITZ ONLINE LIVE SEMINARS – A MULTITUDE OF TOPICS

Accomplishing More with Less

Make your work processes more efficient and more productive and eliminate interruptions.

∙∙ Prioritizing and organizing information

∙∙ Gaining an overview of tasks and deadlines

∙∙ Using your calendar and notes; optimizing your email processes

∙∙ Focusing and stress management

This seminar comprises three 90-minute sessions.

Business Across Cultures

To build intercultural skills – a key qualification in the global work environment.

∙∙ Your own cultural preferences and perception

∙∙ Cultural dimensions and standards

∙∙ Intercultural communication

∙∙ Dealing with prejudice and stereotypes

Can also be booked together with the Cultural Orientations Indicator® (COI).

Conflict Management Konfliktmanagement

Effective strategies for de-escalation and solution-oriented communication.

∙∙ Self-test: My own behavior in conflict situations

∙∙ Types, causes, and characteristics of conflict

∙∙ Creating win-win solutions

∙∙ Effective tools for conflict prevention and resolution

NEW! Collaboration – Working Successfully in Agile Teams

NEU! Collaboration – erfolgreiche Zusammenarbeit in agilen Teams

The basics of agile working in teams, including effective tips for applying agile principles.

∙∙ Self-organization in agile teams

∙∙ Understanding and developing an agile mindset within a team

∙∙ Successful cohesion – what keeps the team together

∙∙ Agile methods and their application

Creativity Techniques Kreativitätstechniken

Break through established thought patterns to narrow down problems, generate new ideas, and systemize solutions.

∙∙ How creativity develops and how to nurture it

∙∙ The creative problem-solving process

∙∙ Creativity Techniques I: Analytical methods

∙∙ Creativity Techniques II: Intuitive methods

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Professional Stakeholder Management Professionelles Stakeholdermanagement

Knowledge and appropriate strategies needed for successful stakeholder management.

∙∙ Identifying suitable stakeholders

∙∙ Stakeholder classification

∙∙ Assessing and forecasting stakeholder responses

∙∙ Stakeholder attitude assessment matrix

∙∙ When and how to say yes or no: Which answer leads to satisfied stakeholders?

Managing your Email Inbox Effectively using Outlook

Pointers and techniques for optimized, time-saving email communication.

∙∙ Organizing your email inbox correctly

∙∙ Using the calendar, task, and search functions

∙∙ Categorizing and archiving emails

∙∙ Valuable advice for daily use

This seminar is conducted in English only.

NEW! Mindfulness for the Workplace and Beyond NEU! Ressourcenaktivierung und Achtsamkeit

Activate resources and your own strengths to be more at ease handling challenges.

∙∙ The three pillars of stress competence

∙∙ Mindfulness – more than just a trend

∙∙ Stress management with the help of mindfulness

∙∙ Pointers and tricks for everyday life: mastery through mindfulness

How to Give and Receive FeedbackFeedback geben und nehmen

Feedback that’s taken well and has an effect.

∙∙ Self-perception and external perception

∙∙ The keys to constructive feedback: the basics of appreciative communication

∙∙ Responding to feedback

∙∙ Effective feedback methods

∙∙ Practical exercises

NEW! Influencing Without Authority NEU! Einfluss nehmen ohne Macht

Use your authenticity and clearly defined role to gain support for specific objectives.

∙∙ Expectations of your own role

∙∙ What is influence, what is manipulation?

∙∙ How to build trust through communication – three key skills, three key competencies

∙∙ Practical exercises

Facilitating Interactive Meetings Interaktive Meetings moderieren

Prepare and conduct meetings efficiently on the basis of sound knowledge.

∙∙ The role of the facilitator: neutral or persuasive?

∙∙ Facilitation exercise: developing rules of play for a meeting

∙∙ Directing the conversation as the facilitator

∙∙ Workshop techniques and visualization tools for facilitation and evaluation

Efficient Communication Effizient kommunizieren

Positive and effective communication that makes an impression.

∙∙ Writing messages more clearly

∙∙ Getting to the point and formulating things clearly and interestingly

∙∙ Using figures of speech for greater effect

∙∙ Making emails and phone calls more efficient

Dealing with Change Umgang mit Veränderungen

Personal strategies for improving your attitude and behavior patterns when faced with change.

∙∙ What is change management?

∙∙ Critical factors for the success or failure of change processes

∙∙ Strategies and methods for successfully adapting to change

∙∙ An analysis of your own change situations

BERLITZ ONLINE LIVE SEMINARS – A MULTITUDE OF TOPICS

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The Cultural Orientations Indicator® (COI) is an online assessment questionnaire that identifies your personal cultural preferences in the work environment. The COI report helps you and your team identify and overcome cultural differences and work more successfully with others across cultural boundaries.

Your personal COI profile can be compared with the profiles of your team members, perhaps in the context of team training. You can grant others access to your profile for purposes of comparison. The objective of such an analysis is to recognize and better leverage diversity in order to bolster the success of the team. In addition, you can compare your personal COI profile with the profiles of 55 different countries. The aim of doing this is to identify and overcome gaps, i.e. cultural differences.

In addition to your personal report, the following content contributes to your learning success:∙∙ English-language podcasts with professionally relevant examples from the

working world help you reflect on your cultural values.∙∙ Interactive exercises and background information make it easier to understand

possible conflicts and offer tried-and-true solutions.∙∙ Concrete pointers and alternative scenarios for interacting with international

colleagues and customers help accelerate the transfer to your daily work.

The COI can also be booked independent of a Berlitz Online Live Seminar. If you are interested in using e-learning for the targeted accumulation of intercultural skills, please contact us. Further information can also be found online at www.berlitz.de/intercultural

COI – CULTURAL ORIENTATIONS INDICATOR®

Resilience on the Job Resilienz im Arbeitsalltag

Important input to bolster your mental resilience.

∙∙ From empathy to managing emotions

∙∙ Effective resilience methods

∙∙ Situational resilience self-assessment

∙∙ Best practice strategies of the participants and the group

NEW! Storytelling for Business ImpactNEU! Storytelling im Arbeitsalltag

Touch people with stories and embed messages more effectively.

∙∙ The power of storytelling on the job

∙∙ The basic structure of storytelling

∙∙ Toolkits: Dos and don’ts

∙∙ Using storytelling to achieve corporate goals

NEW! Virtual Presentation Skills NEU! Virtuell präsentieren

Structure virtual presentations logically, capture your audience’s attention, and provide an effective through-line.

∙∙ The unique features of virtual presentations

∙∙ Well-structured key messages

∙∙ The persuasive use of media

∙∙ Using rhetorical tricks to steer the audience’s attention

Working in Virtual Teams Virtuelle Teamarbeit

Work together successfully on projects in spite of geographic distances.

∙∙ Characteristics and opportunities of remote teams

∙∙ Principles of virtual communication

∙∙ Virtual team organizational structures and process optimization

∙∙ Virtual strategies for motivation, effectiveness, and success

Dates and registration online: www.berlitz.de/bols-en

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INTERCULTURAL SKILLS CET

Business Across Cultures 12.02.19 + 19.02.19 14:00 – 15:30


Business Across Cultures + COI 03.05.19 + 10.05.19 10:00 – 11:30




Business Across Cultures + COI 14.11 .19 + 21.1 1.19 10:00 – 11:30

MANAGEMENT AND LEADERSHIP SKILLS Leadership and Strategy CET

Einfluss nehmen ohne Macht 12.03.19 + 19.03.19 16:00 – 17:30



Einfluss nehmen ohne Macht 06.11.19 + 13.1 1.19 15:00 – 16:30

Feedback geben und nehmen 01.04.19 + 08.04.19 13:00 – 14:30

Feedback geben und nehmen 17.09.19 + 24.09.19 09:30 – 11:00

Feedback geben und nehmen 06.11.19 + 13.1 1.19 10:00 – 11:30

Professionelles Stakeholdermanagement 03.04.19 + 10.04.19 09:00 – 10:30

Professionelles Stakeholdermanagement 15.10.19 + 22.10.19 13:00 – 14:30

Personal Skills CET

Konfliktmanagement 14.02.19 + 21.02.19 08:00 – 09:30



Konfliktmanagement 06.11.19 + 13.1 1.19 08:00 – 09:30

Umgang mit Veränderungen 04.04.19 + 11.04.19 12:30 – 14:00




Communication CET

Effizient kommunizieren 05.03.19 + 12.03.19 14:00 – 15:30




OPEN-ENROLLMENT COURSES IN GERMAN

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Communication CET

Storytelling im Arbeitsalltag 07.05.19 + 14.05.19 11:00 – 12:30



Work Methods CET

Accomplishing More with Less 14.03.19 + 21.03.19 + 28.03.19 12:30 – 14:00


Collaboration – erfolgreiche Zusammenarbeit in agilen Teams

05.02.19 + 12.02.19 09:00 – 10:30


05.04.19 + 12.04.19 09:00 – 10:30


08.07.19 + 15.07.19 10:00 – 1 1:30


14.10.19 + 21.10.19 10:00 – 1 1:30

Interaktive Meetings moderieren 17.05.19 + 24.05.19 09:30 – 11:00

Interaktive Meetings moderieren 06.12.19 + 13.12.19 09:30 – 11:00

Kreativitätstechniken 30.04.19 + 07.05.19 14:00 – 15:30

Kreativitätstechniken 16.07.19 + 23.07.19 16:00 – 17:30

Kreativitätstechniken 19.1 1.19 + 26.1 1.19 15:00 – 16:30

Virtuell präsentieren 13.02.19 + 20.02.19 15:00 – 16:30



Virtuell präsentieren 26.1 1.19 + 03.12.19 13:00 – 14:30

Virtuelle Teamarbeit 05.04.19 + 12.04.19 10:00 – 1 1:30



Health CET

Resilienz im Arbeitsalltag 21.05.19 + 28.05.19 09:30 – 11:00

Resilienz im Arbeitsalltag 12.09.19 + 19.09.19 09:30 – 11:00

Ressourcenaktivierung und Achtsamkeit 05.02.19 + 12.02.19 1 1:00 – 12:30

Ressourcenaktivierung und Achtsamkeit 05.04.19 + 12.04.19 1 1:00 – 12:30

Ressourcenaktivierung und Achtsamkeit 08.07.19 + 15.07.19 13:00 – 14:30

Ressourcenaktivierung und Achtsamkeit 14.10.19 + 21.10.19 13:00 – 14:30

Additional dates and registration online: www.berlitz.de/bols-en

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OPEN-ENROLLMENT COURSES IN ENGLISH

INTERCULTURAL SKILLS CET






Business Across Cultures + COI 12.09.19 + 19.09.19 10:00 – 1 1:30


Business Across Cultures + COI 20.1 1.19 + 27.1 1.19 10:00 – 1 1:30

MANAGEMENT AND LEADERSHIP SKILLS Leadership and Strategy CET

How to Give and Receive Feedback 13.02.19 + 20.02.19 13:00 – 14:30



How to Give and Receive Feedback 18.1 1.19 + 25.1 1.19 13:00 – 14:30

Influencing Without Authority 13.02.19 + 20.02.19 17:00 – 18:30



Influencing Without Authority 04.09.19 + 1 1.09.19 08:00 – 09:30


Influencing Without Authority 21.1 1.19 + 28.1 1.19 17:00 – 18:30

Professional Stakeholder Management 14.02.19 + 21.02.19 14:00 – 15:30

Professional Stakeholder Management 19.09.19 + 26.09.19 18:00 – 19:30

Personal Skills CET

Conflict Management 18.03.19 + 25.03.19 17:00 – 18:30




Dealing with Change 14.02.19 + 21.02.19 16:00 – 17:30




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Communication CET

Efficient Communication 18.03.19 + 25.03.19 14:00 – 15:30




Storytelling for Business Impact 05.03.19 + 12.03.19 09:00 – 10:30

Storytelling for Business Impact 19.09.19 + 26.09.19 08:00 – 09:30

Work Methods CET



Collaboration - Working Successfully in Agile Teams

03.05.19 + 10.05.19 08:00 – 09:30

Collaboration - Working Successfully in Agile Teams

04.12.19 + 1 1.12.19 09:00 – 10:30

Creativity Techniques 03.04.19 + 10.04.19 13:00 – 14:30

Creativity Techniques 19.11 .19 + 26.11.19 17:00 – 18:30

Facilitating Interactive Meetings 21.03.19 + 28.03.19 14:00 – 15:30

Facilitating Interactive Meetings 25.06.19 + 02.07.19 13:00 – 14:30


21.03.19 + 28.03.19 08:00 – 09:30


18.09.19 + 25.09.19 15:00 – 16:30


20.1 1.19 + 27.1 1.19 15:00 – 16:30

Virtual Presentation Skills 06.03.19 + 13.03.19 17:00 – 18:30




Working in Virtual Teams 20.03.19 + 27.03.19 20:00 – 21:30




Health CET

Mindfulness for the Workplace and Beyond 29.05.19 + 05.06.19 09:00 – 10:30

Mindfulness for the Workplace and Beyond 21.1 1.19 + 28.11.19 08:00 – 09:30

Resilience on the Job 19.03.19 + 26.03.19 12:30 – 14:00

Resilience on the Job 05.11.19 + 12.11.19 12:30 – 14:00

Additional dates and registration online: www.berlitz.de/bols-en

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BERLITZ DEUTSCHLAND GMBHHahnstraße 68–7060528 FrankfurtPhone: +49 69 666 089 336Fax: +49 69 666 089 222

[email protected] ©

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BERLITZ ONLINE LIVE SEMINARS€¦ · they are an outstanding means for simultaneously providing...

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