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2011 ICTC Conference City of Greater Geelong Safety Presentation

‘Safety Strategies in Central Geelong – Beyond CCTV cameras’

Steve Bentley

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1. Key Messages

- Partnerships are the key to sustainable place safety success

- Diversity of options is a key factor. There is no single safety management solution.

- Activation of places and spaces with ‘every day people doing

every day things’ over most parts of the day and night, seven days per week, should be the key objective in a safety strategy.

2. Issues

- Managing expectations once something has been installed and commenced, then the public, media may expect 100% safety.

- Identifying & getting commitment to recurrent impacts & costs of

capital investment. State & Federal fund capital then go once a safety initiative is started. You need to work out who pays from then on and/or how to cease it?

- Police Push Back: - can’t/won’t do more work (admitting space capacity) - receiving instructions from civilians (radio & safety officer) - not taking radio out in the cars - not seeing place activation/retailer support as a high priority to other police matters. Preventative/pro-active policing is not as ‘exciting’ as catching bad guys. - Ward Councillors needing to understand who uses the city day

& night. They need to appreciate constituents from their wards all use a City centre. Measure and report on this often.

- Turnover of key Police staff. (Relationships) - Measurement of safety initiatives. How to measure the

difference you are making. - Media needs/agenda. Sensationalism sells. - All stakeholders need to take responsibility for safety.

Nightclubs ‘pushing drunks out onto the street’. Packaged liquor outlets selling to kids and selling to intoxicated.

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3. Successful Initiatives

Activation of empty spaces - Made in Geelong - ‘Pop-up’ art shows - University projects displays Street Activation - Special rate program - Markets - Street entertainment program - ‘Appropriate’ commercial promotions - School Holiday Programs - Theme Days Asset/Physical Design Features - Active water feature - Recorded music Waterfront Youth Activity Area - Quality design & location. Engage young people. - Programming appropriately. Relationships and Planning - Safety Committee & Community Safety Plan - Liquor Accord - Local Laws for police to use re: anti-social & offensive

behaviour - Patron Management Plans developed by Nightclubs - Graffiti Strategy - Chroming Strategy - ‘So You Know Posters’. Informing people of consequences of

offending. - Safety Initiatives measurement project - Deakin University CCTV - Lighting upgrades - CCTV network - Radio Network to compliment CCTV - ID Scanners at Nightclubs & linked to Police & each other - Police foot patrols day & night Transport Options - Safe Taxi Rank - Night Bus - Head cams - Special event transport

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General - Night Cleaning - Daytime Safety Officers - Extra daytime cleaning - CITO’s (City Information & Tourist Officers) - Major Events response strategies (like Cats winning 3rd

premiership in 5 years) 4. CCTV Lessons Learned

- Try to get CCTV that is multi use:

Wi-Fi

Pedestrian counting

Tourism

Events support - Optic Fibre Cable is better than wireless. - Lighting quality & location must match CCTV locations. - Built and natural visual obstructions affecting sight lines. Have a

tree pruning strategy and agreements in place. - Timely & effective communication of information seen on CCTV

is essential to enable intervention rather than just prosecution. - Dedicated monitoring at key times is better than Police ‘passive’

monitoring. - Recurrent costs for monitoring, maintenance & equipment

upgrades needs to be factored in planning stage.

- Put a Police/MOU/Service Level Agreement in place right from the start.

- Be conscious of and try to address:

Police needs/issues

Public Transport needs/issues

Trader needs/issues

Councillor needs/issues

Young people/homeless people/public drinkers are often identified as ‘the problem’ however they are still part of the community, potential customers/workers.

Other key stakeholder needs/issues

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CCTV Data Quality

DAY NIGHT

Observation (Reaction/Intervention)

Recognition (Intervention)

Identification (Prosecution)

Factors Affecting Quality

- Quality CCTV equipment - Fibre optic Vs wireless - Trees & other structures (poles and buildings) - Data capacity to store/retrieve & reliably monitor - Intelligence storage procedures - Access procedures - M.O.U. with Police - Maintenance and cleaning and timely response contract and budget. - System depreciation & renewal (5 years) - Lighting quality is critical - Training & skill of monitoring staff in scenario/behaviour identification.