Benoit Gateau-Cumin, The Boutique Search Firm: Then & Now
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Transcript of Benoit Gateau-Cumin, The Boutique Search Firm: Then & Now
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WHAT A DIFFERENCE A WHAT A DIFFERENCE A MILLENNIUM MAKESMILLENNIUM MAKES……
WHAT A DIFFERENCE A WHAT A DIFFERENCE A MILLENNIUM MAKESMILLENNIUM MAKES……
Before the Nineties…Before the Nineties…When hotels were run by
hoteliers
2010…2010…When hotels are run by finance and marketing
generalists
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Who Am I?Who Am I?
Upon graduating from CornellCornell in 1975, I embarked on an 11-year Hospitality career in hotel operations. For the past 23 years, I have been in Executive Search, exclusively in Hospitality. In 1992 I launched The Boutique Search The Boutique Search FirmFirm.
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Take Me To Your Leader
The purpose of this presentation is to illustrate that, as our industry has changed over the past 20 years, the type of leadership it has been calling upon has greatly changed as well.
While hotel companies used to be managed by hoteliers, they are now managed by generalists, regardless of their field of expertise.
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Before the 90’sBefore the 90’s
Lifetime Company Men and Women
Hotel Degrees-Cornell or Lausanne
Hotel Companies would do on-campus recruitment
Management Training Programs
Generational Hoteliers
Nepotism and Mentoring
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90’s and Beyond90’s and Beyond
No longer “General Manager” But “CEO” or “COO” NOT a hotel specialist NOT a hotel school graduate
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The ChangemakersThe ChangemakersThe ChangemakersThe Changemakers
The revolution that took place can be illustrated with these emblematic
individuals:
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*Barry Sternlicht
The Sternlicht/Nanula EffectThe Sternlicht/Nanula Effect
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*Stephen Bollenbach
How BollenbachBollenbach turned
HiltonHilton on its head
How BollenbachBollenbach turned
HiltonHilton on its head
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What This MeansWhat This MeansWhat This MeansWhat This Means
No longer a “Field of Dreams” industry
““Build it and They will Come”Build it and They will Come”
*Tremendous strategic and leadership skills required
*Only the sharpest minds will catch the attention of the Board of Directors’ Search Committees
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Ties to PowerTies to Power
Little or no representation for the hotel industry in Washington, D.C.
The reason:
limited credibility
limited connections to the highest levels of power
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Coming SoonComing Soonto a White House near you
Coming SoonComing Soonto a White House near you
Our Own: Hank Paulson Dick Cheney