BENGKEL PENGURUSAN PERUBAHAN SEKTOR...
Transcript of BENGKEL PENGURUSAN PERUBAHAN SEKTOR...
BENGKEL PENGURUSAN PERUBAHAN SEKTOR AWAM SIRI #4BAGI PEMBANGUNAN ENTERPRISE ARCHITECTURE (1GovEA) FASA 1
“Pembangunan Keupayaan EA di Agensi”
Hasan Ganny Bin Hanif FrancisChief Enterprise Architect
ATD Solution6 - 8 Feb 2017
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Pembangunan Keupayaan PasukanEA di Agensi
1 GOVERNMENT ENTERPRISE ARCHITECTURE
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Blueprint primary aim is to guide government agencies in Malaysia to embark on building EA capabilities and practices based on common EA framework and methodology
3 core areas :
Structured Framework Methodology Implementation Strategy
www.mampu.gov.my
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KEY ACTIVITIES OF PRE -IMPLEMENTATION
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Pre - Implementation Implementation of 1GovEA Post - Implementation
Build EA
Practice
Set Up EA
Repository
Initiate
Assess
Define
Build/ Operate
Monitor
Kn
ow
led
ge
Tra
nsfe
r
Lesso
ns
Learn
t
Pro
ject
Clo
su
re
Project Management Office
Change Management Office
1GovEA Methodology • Build EA Practice:a. Obtain mandate &
budgetb. Establish Office of
the Architectc. Scope the EA
business aread. Develop team’s
capabilities• EA Repository Setup
Pre-Implementation
Building an EA Practice
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Building an EA Practice
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01
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Provide the Architecture Team with the necessary mandate and
obtain sufficient resources
Identify and Establish a team that is responsible to coordinate and mature the agency’s EA practice
Scope the EA development by identifying the core business areas
and the key stakeholders
Build the skills and capabilities of stakeholders or practitioners that are involved in the EA practice
Various Roles in EA
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EnterpriseSecurity
QA / Standards Groups
IT Designer
ProjectManager
Architecture Board
Member
Project
Manager
Architecture Board
Member
EA
Manager
Business
Domain
Experts
ApplicationArchitect
Architect
Data Architect
Architecture
Sponsor
Architecture Sponsor
IT Designer
CxO
Technology
There are many roles
involved in an
enterprise architecture
practice
IT Designer
Business
Architect
Business
Architect
Categories of Skills
Skils Description
Generic Skills typically comprising leadership, teamworking, inter-personal skills, etc.
Business Skills & Methods typically comprising business cases, business process, strategic planning, etc.
Enterprise Architecture Skills
typically comprising modeling, building block design, applications and role design, systems integration, etc.
Program or Project Management Skills
typically comprising managing business change, project management methods and tools, etc.
IT General Knowledge Skills
typically comprising brokering applications, asset management, migration planning, SLAs, etc.
Technical IT Skills typically comprising software engineering, security, data interchange, data management, etc.
Legal Environment typically comprising data protection laws, contract law, procurement law, fraud, etc.
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EAO Governance Structure @ Ministries / Agencies
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Enterprise Architecture Office (EAO)
PMO CMO
Business Architecture
Team
Data Architecture
Team
Application Architecture
Team
Technology Architecture
Team
Office of CIO
KSU
TKSU Dasar TKSU Operasi TKSU Pengurusan
EA Core Team
Contoh 1
EAO Governance Structure @ Ministries / Agencies
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PMO CMO
Business Architecture
Team
Data Architecture
Team
Application Architecture
Team
Technology Architecture
Team
Office of CIO
KSU
TKSU Dasar TKSU Operasi TKSU Pengurusan
EA Core Team
Contoh 2
Enterprise Architecture Office (EAO)
Enterprise Architect Engagement Values
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• It provides a key to succeed in delivering Values and it puts a face on IT Architecture about the real people and skills
• It delivers perceived Values of an Enteprise Architecture team
• Research Evidence
– IASA has interviewed many organizations (corporate, service and vendor) and concluded that successful engagement model of Enterprise Architects have the following profiles:
Corporation Services Industry Product Development
Architect ratio to IT staff *IASA
Research
5% 8% 6%
Effective Team Layout
Architect per project
Architect on all customer
engagements
Architecture as core to product
management
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FT
S
N
♦ [F] The 1GovEA Framework provides proven best practices to speed up the establishment of EA
♦ [T] The existing Technology Platforms i.e. Orbus iServer, Microsoft etc.
♦ [S] The IASA IT Architecture Body of Knowledge (ITABoK) provides critical 1GovEA Skill Sets
♦ [N] The ArchiMate Notation provides 1GovEA Standard language for communication
EA Skills Requirement
IT Architect Body Of Knowledge (ITABOK)
Foundation Body of Knowledge
Software Architecture
InfrastructureArchitecture
Enterprise Architecture
Business Technology Strategy
IT Environment
Quality Attributes
Human Dynamics
Design
Information Architecture
BusinessArchitecture
Solution Architecture
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Architect Specialization as a Strategist
• Formulating and validating business strategy and acts as a bridge between business and technology team
• Providing, connecting and validating the technology strategy values as part of the business strategy
Business Architect as a Strategist
• Controlling and managing information utilization to support technology strategy that relevant to business
• Managing and connecting the information strategy across projects and enterprises
Information Architect as a
Strategist
• Expanding business opportunity through adoption of “right” technology & excellent software design
• Connecting Software projects to entire organization
Software Architect as a Strategist
• Looking at the bottom line in delivering values of infrastructure strategy to shareholders
• Connecting infrastructure decision to the rest of technology strategy
Infrastructure Architect as a Strategist
• Looking at the opportunities and solution for implementation and migration roadmap
• Connecting solution decision to the implementation strategy
Solution Architect as a Strategist
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Business Technology Strategy Knowledge Areas
Business-Technology Strategy
Strategy Rationalization and Development
Decision Support and Management
Business Architecture Methods & Tools
Business Fundamentals Compliance Business ValuationInvestment
Prioritization and Planning
Industry Analysis Requirements Discovery and Constraints Analysis
Knowledge Management
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IT Environment Knowledge Areas
IT Trends Asset Management IT OperationsApplication
Development
GovernanceSoftware Delivery
LifecycleTesting Methods,
Tools, and TechniquesPlatforms and Frameworks
Technical Project Management Capabilities
Change Management
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Quality Attributes Knowledge Areas
Stakeholder Quality Attributes
Balancing and Optimizing Quality Attributes
Packaging, Delivery and Post Deployment
Performance, Reliability, Availability and Scalability
Quality Attribute Monitoring and
Management
Manageability, Maintainability,
Supportability, Extensibility, and Flexibility
Security
Usability, Localization, Accessibility,
Personalization/Customizability
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Human Dynamics Knowledge Areas
Soft SkillsCollaboration and
NegotiationCustomer Relations
Leadership and Management Managing the Culture Peer Interaction
Presentation Skills Writing Skills
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Design Knowledge Areas
User ExperienceRequirements
ModelingArchitectural Description
Decomposition and Reuse
Design Methodologies and Processes
Traceability Throughout the
LifecycleWhole Systems Design
Design Analysis and Testing
Patterns and Styles Views & Viewpoints
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1GovEA 19
Capability Development Requisition
1.1 Analyse Current Structure
And Capability Context
1.2 Establish Desired Capability
Requirement
1.3 Identify Gaps On Capability Requirement
Capability Development Requisition Completion
1.4 Develop And Prepare Training
Syllabus
1.8 Review and Reinforce
Syllabus on Key Areas
1.7 Review And Analyse Key
Trend Findings
1.6 Evaluate Competency
Levels
1.5 Execute Training Activities
Capability Development Requisition Process
Four levels of knowledge or proficiency
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Proficiency Levels
Based on the TOGAF Architecture Skills Framework
Skills Matrices
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Example Generic Skills
Skills Matrices
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Example Business Skills & Methods
Skills Matrices
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Example Enterprise Architecture Skills
Skills Matrices
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Example Program or Project Management Skills
Skills Matrices
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Example IT General Knowledge Skills
Skills Matrices
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Example Technical IT Skills
Skills Matrices
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Example Legal Environment
EA Skills Readiness for 1GovEA
1 2 3
Introductory course on 1GovEAFundamental
Intermediate
Expert
Specific training to develop agency‘s Enterprise Architects
Advanced training to develop Agency‘s Chief Architects
- BITAF- ASOOAD- CITA-F
- TOGAF- ARCHIMATE- COBIT5
- CITA-A in BDAT/S Specialization
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Target Audience of EA Training
BUSINESS STAKEHOLDERSThose who want to turn their IT department to deliver Business values.
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ENTERPRISE ARCHITECTS Those who wish to benchmark their practices on global practices.
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IT PROFESSIONALSThose who deliver the business value of technology for a business.
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PROJECT MANAGERSThose who need to increase successful delivery of their IT projects.
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CHANGE MANAGEMENTThose who need to implement strategic integration between business and IT.
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OTHER STAKEHOLDERS Others involved in core business and supporting roles
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EA Training Path
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Which EA Role?
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Integration of business and technology strategy related to department and business capability delivery.
Business Architect
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Business Architect Learning Path
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Business Architect Certification Path
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Storage, retrieval and integration of critical enterprise information.
Information/Data Architect
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Information Architect Learning Path
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Information Architect Certification Path
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Hardware, network and operational strategy delivering optimized and agile enterprises.
Infrastructure /Technology Architect
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Comprehensive software and application strategy spanning corporate and customer value.
Software/Application Architect
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Manage architecture initiatives and lead business technology strategy.
Solution Architect
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Storage, retrieval and integration of critical enterprise information.
Information Architect Role
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Hardware, network and operational strategy delivering optimized and agile enterprises.
Infrastructure Architect Role
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Comprehensive software and application strategy spanning corporate and customer value.
Software Architect Role
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Software Architect Learning Path
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Software Architect Certification Path
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Infrastructure Architect Learning Path
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Infrastructure Architect Certification Path
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Manage architecture initiatives and lead business technology strategy.
Solution Architect Role
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Solution Architect Learning Path
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Solution Architect Certification Path
PMO Breakdown
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EAO
Project Manager
Project Officer #1
Project Officer #2
Project Officer #3
Project Management Office
Key activities for PMO
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Define, set-up and maintain the agency’s EA project plan01Acquire necessary resources required by the EA project02Develop and obtain agreement on the agency’s EA goals or objects and cascade the objectives accordingly03Chair and manage all agency’s EA meetings04Oversee the EA project’s list of task and report the project’s status to agency’s stakeholders05Manage and control changes made within the agency’s EA project requirements or objectives06Manage the agency’s EA project risk through early identification and quantification for further actions07
Key activities for PMO
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Propose and inform of potential preventive or corrective actions that are agreed08Define and organise closure within the agency’s EA project09Manage the defined 1GOvEA Project Management Office templates and deliverables10
Deliverables for PMO (Agency)
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Project Charter
Project Workplan Log
Project Status Update
Project Action / Decision Log
Project Change Request
Risk, Issue & Dependencies Log
Project Closure
Project Meeting Minutes
Project Timeline
Project Approach & Governance
Project Resource
PMO Activities by stages
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Pre - Implementation Implementation Post Implementation
Define & Set up portfolio plan
Acquire necessary resources
Develop & agree portfolio’s objectives
Support EA Set up at Agencies
Organise and manage portfolio meetings
Oversee portfolio and report status
Manage & control changes to the portfolio
Manage portfolio risk
Propose preventive or corrective actions
Orchestrate project(s) closure
Manage PMO templates
Administrative Work
CMO Breakdown
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EAO
Change Management Lead
Change Practitioner #1
Change Practitioner #2
Change Practitioner #3
Change Management Office
Change Management Plan
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Pre -Implementation Implementation of 1GovEA
Post Implementation
Develop the
Change
Strategy
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Conduct
Change
Readiness
Assessment
2
Assess
Stakeholder
Comms &
Needs
3
Develop
Communications
Strategy and
Plan
5
Design Change
Agent Network
Activities
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Design Training Material and
Delivery
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Assess the
Change
Success &
Effectiveness
8
Complete
Knowledge
Transfer &
Handover
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Execute, Monitor
and Update
Communication
and Engagement
Plan
Mobilise Change
Management Office
1
Deliver on-going
Change Agent
Network
Activities
Establish on-going
Training
Maintenance &
Change Effective
Measurements
1GovEA Change Management Model
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Structure CommunicationCapability
1GovEA Change Management
Ch
an
ge
Le
ad
er
sh
ip
Ch
an
ge
Ag
en
t N
etw
or
k
Ro
les
& R
es
po
ns
ibil
itie
s
Th
em
e
Au
die
nc
es
Ch
an
ne
ls
Wo
rk
for
ce
& T
ale
nt
Re
co
gn
itio
n &
Re
wa
rd
s
Co
mp
ete
nc
ies
Benefits Realisation
Key Components
Domains
Key Implementation Activities -Structure
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Str
uc
tur
e
Mobilise Central Change
Management Office (CMO)
Establish Ministry/
Agency CMO team
Establish Roles &
Responsibilities (R&R)
Evaluate people
structure gaps
Review people
structure , R&R, agency recognition
Execute CM plan
Monitor CM activities progress
Brief change champion and change agent
Develop progress update
template
Establish KPI
Establish Rewards &
Recognition
Review CM progress
Building EA Practice Execute Change Managemenet Plan
1GovEA 60
Ca
pa
bil
ity
Establish desired
capability state
Identify current
capability gaps
Evaluate current state of capability
Evaluate capability
gaps
1GovEA Boot-camp
Define training
timeline and syllabus
Prepare training
materials
Prepare post training
assessment
Review training
effectiveness against target
capability
Building EA PracticeEA
Implementation
Tools training
BDAT Technical Training
Execute reinforcement
strategy
Key Implementation Activities -Capability
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1GovEA 61
Co
mm
un
ica
tio
n
Define communication
activities
Identify communication
channels
Identify stakeholders
Monitor comm.
effectiveness
Evaluate comm. gaps
1GovEA Community of
Practice
Build Enterprise
Architecture Intranet Portion
Briefing to management
level
Roadshow
Distribute 1GovEA
promotional item
EA Implementation
Review comm.
effectiveness
Identify key messages
Briefing to stakeholders
Social Media
Monthly Huddle
Launch Enterprise
Architecture Intranet Portion
Key Implementation Activities -Communication
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1GovEA 62
1GovEA Capability Maturity Model
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InitialDeveloping
Defined
Managed
Optimised
Continuous monitoring by Change Management Office
Level 1
General awareness on concept of subject matter. However, does not have consistency in practices, unclear roles and responsibilities, undefined competencies required.
Level 2
Basic understanding and ability to relate some subject according to knowledge. Sporadic competency development practices across ministries and agencies.
Level 3
Ability to execute consistently across ministries and agencies with an established process.
Level 4
Established competency and talent development framework with the ability to project execution capability .
Level 5
Continuous improvement with established workforce & talent processes and practices.
1GovEA 63
1GovEA Communication Model
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Thank you
Digital Transformation through 1GovEA
1GovEA web portal : http://1govea.mampu.gov.my