Benefits of Using ROCG North Florida

21
The Benefits ROCG Consulting Provides

description

ROCG builds business value for privately owned companies.

Transcript of Benefits of Using ROCG North Florida

Page 1: Benefits of Using ROCG North Florida

The Benefits ROCG Consulting

Provides

ROCG

bull ROCG is an international consulting firms that clarifies

issues and resolves challenges for business owners

bull We work with clients in a retreat-like setting to identify

external and internal issues including both strategic and

operational concerns with proprietary tools developed

exclusively for our use

bull We are a world-class consultancy for privately owned

businesses

helps growing companies make better decisions that

lead to increased performance and profitability

ROCGrsquos Ideal Client

bull Privately owned growing enterprise

bull The owners or senior managers would like to find ways to free up time to work ldquoonrdquo their business rather than always ldquoinrdquo the business

bull They want to grow their business but find it difficult because they are spending too much time working ldquoinrdquo the business

bull They recognize the need and are willing to change

Ten ways that ROCG increases performance and

profitability

1 Clarifies issues

2 Improves processes

3 Researches industry

trends and developments

4 Discovers unique

differentiation

5 Develops customers

advocates

6 Develops differentiated

products and services

7 Builds better teams

8 Improves brand positioning

9 Designs customized

systems

10 Provides world-class

financial stewardship

1 ROCG clarifies issues resulting in strategic

awareness and direction

bull Perform a ldquoSWOTrdquo analysis to determine strengths weaknesses

opportunities and threats

bull Evaluate the attractiveness of the current direction of the business

Numerous Opportunities

Significant Threats

Major Strengths Critical Weaknesses

Identify and Develop Core Competence

Shore Up

Exit Diversify

Acquire

Should only consider very low risk options

Need to be careful about taking on risks

Positioned to take on higher risk options

Can pursue higher risks with caution

2 ROCG improves processes by developing action

plans that support the vision

bull Develop and document a clear vision for the business

bull Develop a communication plan to share the vision

bull Develop action plans that support the vision

bull Align current activities to ensure they contribute

to the vision

bull Develop roles and responsibilities that align

accountability with actions plans

3 ROCG provides better information by researching

industry trends and developments

bull Research the strategic trends and direction

of the industry

bull Research the financial performance

of the industry

4 ROCG increases awareness of competitive

positioning by helping discover unique differentiation

bull Reengineer productsservices to create unique core differentiators

bull Develop a customer awareness program to highlight unique core differentiators

Customer Service Differentiated

Product Customer Value

Product Quality

Exclusivity

eg

Mercedes

Benz

eg

Microsoft

eg

Federal

Express

eg

limited

release

wine

5 ROCG implements programs that develop customer

advocates

bull Undertake a ldquoCustomer Diagnosticrdquo

bull Run customer service training

programs

bull Develop a system that ensures

customer service levels

bull Develop a customer loyalty

and referral system

Pricing Strategy

Sales Strategy

Promotion And

Advertising

Customer Retention

Customer Acquisition

Branding

6 ROCG helps develop differentiated products and

services that align with customer needs

bull Review product range and

develop product groupings

bull Analyze product profitability by

product group

bull Develop a pricing schedule

bull Develop a pricing policy

7 ROCG builds better teams by rewarding superior

service and recognizing achievement

bull Undertake a ldquoTeam Diagnosticrdquo

bull Develop personal performance

plans

bull Formulate a recognition and

reward strategy

8 ROCG defines and improves brand

positioning

bull Develop or update the brand

bull Conduct a brand audit

bull Develop a brand awareness

campaign

bull Develop a set of brand use

guidelines

9 ROCG delivers better analysis through customized

systems to report key performance indicators

bull Brainstorm to determine goals

bull Quantify goals and determine critical success factors

bull Establish benchmarks for key performance indicators

bull Develop a management reporting system

Average Order Cycle Time

10 ROCG provides world-class financial stewardship

utilizing professionally trained teams and relevant tools

bull Develop a cash-flow forecasting and monitoring system

bull Identify ways to improve cash flow

bull Implement a profit improvement program

bull Groom the business for sale

Calculate receivables turnover amp benchmark to industry

Review credit approval process

Review accounts receivable cycle

Identify areas that need improvement

Develop an implementation planintroduce new procedures

Timeframe for

implementatio

n

Review delinquent accounts system amp outstanding balances

Our Consulting Philosophyhellip

Client

Clarify

Communicate

Create

Change

Our goal is to help clients achieve

superior performance and build

sustainable value for their

businesses This approach

involves

bull Bringing clarity and insight to current business issues

bull Creating solutions that deliver actionable outcomes

bull Communicating throughout the process to ensure stakeholder involvement

bull Supporting your organization through the changes required for success

The ROCG Client Experience

bull We develop long-term relationships based on trust commitment and integrity

bull You will be nurtured and receive quality through consistent client contact

bull We will address real business issues and work side-by-side with you to craft practical solutions that address your current needs

bull Our services are flexible enough to respond to your specific challenges so that we can help

Navigate Your Businessrsquo Future

The ROCG Consulting Process

Initial Consultation

(How can we work together)

Planning Retreat

(Identify goals and action plan)

Engagement

(Facilitate the implementation of each step

identified in the action plan for the company

to meet its goals)

The Proprietary ROCG solutions sethellip

Valuing Your

Business

Pathfinding Diagnosing

Your Business

Monetizing

Your

Business

Planning Your

Succession

Monitoring

Your

Business

Privately Owned Growth

Enterprises

Innovating

Your

Business

Thinking

Mining

Your

Customers

Managing

Your

Cash

Growth

Mature

Transfer

Why you need to do thishellip

bull To give your business direction

bull To bring the team together

bull To help guide management decisions

bull To allow consistent decision making

bull To create shareholder value

Next Stepshellip

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact

Page 2: Benefits of Using ROCG North Florida

ROCG

bull ROCG is an international consulting firms that clarifies

issues and resolves challenges for business owners

bull We work with clients in a retreat-like setting to identify

external and internal issues including both strategic and

operational concerns with proprietary tools developed

exclusively for our use

bull We are a world-class consultancy for privately owned

businesses

helps growing companies make better decisions that

lead to increased performance and profitability

ROCGrsquos Ideal Client

bull Privately owned growing enterprise

bull The owners or senior managers would like to find ways to free up time to work ldquoonrdquo their business rather than always ldquoinrdquo the business

bull They want to grow their business but find it difficult because they are spending too much time working ldquoinrdquo the business

bull They recognize the need and are willing to change

Ten ways that ROCG increases performance and

profitability

1 Clarifies issues

2 Improves processes

3 Researches industry

trends and developments

4 Discovers unique

differentiation

5 Develops customers

advocates

6 Develops differentiated

products and services

7 Builds better teams

8 Improves brand positioning

9 Designs customized

systems

10 Provides world-class

financial stewardship

1 ROCG clarifies issues resulting in strategic

awareness and direction

bull Perform a ldquoSWOTrdquo analysis to determine strengths weaknesses

opportunities and threats

bull Evaluate the attractiveness of the current direction of the business

Numerous Opportunities

Significant Threats

Major Strengths Critical Weaknesses

Identify and Develop Core Competence

Shore Up

Exit Diversify

Acquire

Should only consider very low risk options

Need to be careful about taking on risks

Positioned to take on higher risk options

Can pursue higher risks with caution

2 ROCG improves processes by developing action

plans that support the vision

bull Develop and document a clear vision for the business

bull Develop a communication plan to share the vision

bull Develop action plans that support the vision

bull Align current activities to ensure they contribute

to the vision

bull Develop roles and responsibilities that align

accountability with actions plans

3 ROCG provides better information by researching

industry trends and developments

bull Research the strategic trends and direction

of the industry

bull Research the financial performance

of the industry

4 ROCG increases awareness of competitive

positioning by helping discover unique differentiation

bull Reengineer productsservices to create unique core differentiators

bull Develop a customer awareness program to highlight unique core differentiators

Customer Service Differentiated

Product Customer Value

Product Quality

Exclusivity

eg

Mercedes

Benz

eg

Microsoft

eg

Federal

Express

eg

limited

release

wine

5 ROCG implements programs that develop customer

advocates

bull Undertake a ldquoCustomer Diagnosticrdquo

bull Run customer service training

programs

bull Develop a system that ensures

customer service levels

bull Develop a customer loyalty

and referral system

Pricing Strategy

Sales Strategy

Promotion And

Advertising

Customer Retention

Customer Acquisition

Branding

6 ROCG helps develop differentiated products and

services that align with customer needs

bull Review product range and

develop product groupings

bull Analyze product profitability by

product group

bull Develop a pricing schedule

bull Develop a pricing policy

7 ROCG builds better teams by rewarding superior

service and recognizing achievement

bull Undertake a ldquoTeam Diagnosticrdquo

bull Develop personal performance

plans

bull Formulate a recognition and

reward strategy

8 ROCG defines and improves brand

positioning

bull Develop or update the brand

bull Conduct a brand audit

bull Develop a brand awareness

campaign

bull Develop a set of brand use

guidelines

9 ROCG delivers better analysis through customized

systems to report key performance indicators

bull Brainstorm to determine goals

bull Quantify goals and determine critical success factors

bull Establish benchmarks for key performance indicators

bull Develop a management reporting system

Average Order Cycle Time

10 ROCG provides world-class financial stewardship

utilizing professionally trained teams and relevant tools

bull Develop a cash-flow forecasting and monitoring system

bull Identify ways to improve cash flow

bull Implement a profit improvement program

bull Groom the business for sale

Calculate receivables turnover amp benchmark to industry

Review credit approval process

Review accounts receivable cycle

Identify areas that need improvement

Develop an implementation planintroduce new procedures

Timeframe for

implementatio

n

Review delinquent accounts system amp outstanding balances

Our Consulting Philosophyhellip

Client

Clarify

Communicate

Create

Change

Our goal is to help clients achieve

superior performance and build

sustainable value for their

businesses This approach

involves

bull Bringing clarity and insight to current business issues

bull Creating solutions that deliver actionable outcomes

bull Communicating throughout the process to ensure stakeholder involvement

bull Supporting your organization through the changes required for success

The ROCG Client Experience

bull We develop long-term relationships based on trust commitment and integrity

bull You will be nurtured and receive quality through consistent client contact

bull We will address real business issues and work side-by-side with you to craft practical solutions that address your current needs

bull Our services are flexible enough to respond to your specific challenges so that we can help

Navigate Your Businessrsquo Future

The ROCG Consulting Process

Initial Consultation

(How can we work together)

Planning Retreat

(Identify goals and action plan)

Engagement

(Facilitate the implementation of each step

identified in the action plan for the company

to meet its goals)

The Proprietary ROCG solutions sethellip

Valuing Your

Business

Pathfinding Diagnosing

Your Business

Monetizing

Your

Business

Planning Your

Succession

Monitoring

Your

Business

Privately Owned Growth

Enterprises

Innovating

Your

Business

Thinking

Mining

Your

Customers

Managing

Your

Cash

Growth

Mature

Transfer

Why you need to do thishellip

bull To give your business direction

bull To bring the team together

bull To help guide management decisions

bull To allow consistent decision making

bull To create shareholder value

Next Stepshellip

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact

Page 3: Benefits of Using ROCG North Florida

ROCGrsquos Ideal Client

bull Privately owned growing enterprise

bull The owners or senior managers would like to find ways to free up time to work ldquoonrdquo their business rather than always ldquoinrdquo the business

bull They want to grow their business but find it difficult because they are spending too much time working ldquoinrdquo the business

bull They recognize the need and are willing to change

Ten ways that ROCG increases performance and

profitability

1 Clarifies issues

2 Improves processes

3 Researches industry

trends and developments

4 Discovers unique

differentiation

5 Develops customers

advocates

6 Develops differentiated

products and services

7 Builds better teams

8 Improves brand positioning

9 Designs customized

systems

10 Provides world-class

financial stewardship

1 ROCG clarifies issues resulting in strategic

awareness and direction

bull Perform a ldquoSWOTrdquo analysis to determine strengths weaknesses

opportunities and threats

bull Evaluate the attractiveness of the current direction of the business

Numerous Opportunities

Significant Threats

Major Strengths Critical Weaknesses

Identify and Develop Core Competence

Shore Up

Exit Diversify

Acquire

Should only consider very low risk options

Need to be careful about taking on risks

Positioned to take on higher risk options

Can pursue higher risks with caution

2 ROCG improves processes by developing action

plans that support the vision

bull Develop and document a clear vision for the business

bull Develop a communication plan to share the vision

bull Develop action plans that support the vision

bull Align current activities to ensure they contribute

to the vision

bull Develop roles and responsibilities that align

accountability with actions plans

3 ROCG provides better information by researching

industry trends and developments

bull Research the strategic trends and direction

of the industry

bull Research the financial performance

of the industry

4 ROCG increases awareness of competitive

positioning by helping discover unique differentiation

bull Reengineer productsservices to create unique core differentiators

bull Develop a customer awareness program to highlight unique core differentiators

Customer Service Differentiated

Product Customer Value

Product Quality

Exclusivity

eg

Mercedes

Benz

eg

Microsoft

eg

Federal

Express

eg

limited

release

wine

5 ROCG implements programs that develop customer

advocates

bull Undertake a ldquoCustomer Diagnosticrdquo

bull Run customer service training

programs

bull Develop a system that ensures

customer service levels

bull Develop a customer loyalty

and referral system

Pricing Strategy

Sales Strategy

Promotion And

Advertising

Customer Retention

Customer Acquisition

Branding

6 ROCG helps develop differentiated products and

services that align with customer needs

bull Review product range and

develop product groupings

bull Analyze product profitability by

product group

bull Develop a pricing schedule

bull Develop a pricing policy

7 ROCG builds better teams by rewarding superior

service and recognizing achievement

bull Undertake a ldquoTeam Diagnosticrdquo

bull Develop personal performance

plans

bull Formulate a recognition and

reward strategy

8 ROCG defines and improves brand

positioning

bull Develop or update the brand

bull Conduct a brand audit

bull Develop a brand awareness

campaign

bull Develop a set of brand use

guidelines

9 ROCG delivers better analysis through customized

systems to report key performance indicators

bull Brainstorm to determine goals

bull Quantify goals and determine critical success factors

bull Establish benchmarks for key performance indicators

bull Develop a management reporting system

Average Order Cycle Time

10 ROCG provides world-class financial stewardship

utilizing professionally trained teams and relevant tools

bull Develop a cash-flow forecasting and monitoring system

bull Identify ways to improve cash flow

bull Implement a profit improvement program

bull Groom the business for sale

Calculate receivables turnover amp benchmark to industry

Review credit approval process

Review accounts receivable cycle

Identify areas that need improvement

Develop an implementation planintroduce new procedures

Timeframe for

implementatio

n

Review delinquent accounts system amp outstanding balances

Our Consulting Philosophyhellip

Client

Clarify

Communicate

Create

Change

Our goal is to help clients achieve

superior performance and build

sustainable value for their

businesses This approach

involves

bull Bringing clarity and insight to current business issues

bull Creating solutions that deliver actionable outcomes

bull Communicating throughout the process to ensure stakeholder involvement

bull Supporting your organization through the changes required for success

The ROCG Client Experience

bull We develop long-term relationships based on trust commitment and integrity

bull You will be nurtured and receive quality through consistent client contact

bull We will address real business issues and work side-by-side with you to craft practical solutions that address your current needs

bull Our services are flexible enough to respond to your specific challenges so that we can help

Navigate Your Businessrsquo Future

The ROCG Consulting Process

Initial Consultation

(How can we work together)

Planning Retreat

(Identify goals and action plan)

Engagement

(Facilitate the implementation of each step

identified in the action plan for the company

to meet its goals)

The Proprietary ROCG solutions sethellip

Valuing Your

Business

Pathfinding Diagnosing

Your Business

Monetizing

Your

Business

Planning Your

Succession

Monitoring

Your

Business

Privately Owned Growth

Enterprises

Innovating

Your

Business

Thinking

Mining

Your

Customers

Managing

Your

Cash

Growth

Mature

Transfer

Why you need to do thishellip

bull To give your business direction

bull To bring the team together

bull To help guide management decisions

bull To allow consistent decision making

bull To create shareholder value

Next Stepshellip

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact

Page 4: Benefits of Using ROCG North Florida

Ten ways that ROCG increases performance and

profitability

1 Clarifies issues

2 Improves processes

3 Researches industry

trends and developments

4 Discovers unique

differentiation

5 Develops customers

advocates

6 Develops differentiated

products and services

7 Builds better teams

8 Improves brand positioning

9 Designs customized

systems

10 Provides world-class

financial stewardship

1 ROCG clarifies issues resulting in strategic

awareness and direction

bull Perform a ldquoSWOTrdquo analysis to determine strengths weaknesses

opportunities and threats

bull Evaluate the attractiveness of the current direction of the business

Numerous Opportunities

Significant Threats

Major Strengths Critical Weaknesses

Identify and Develop Core Competence

Shore Up

Exit Diversify

Acquire

Should only consider very low risk options

Need to be careful about taking on risks

Positioned to take on higher risk options

Can pursue higher risks with caution

2 ROCG improves processes by developing action

plans that support the vision

bull Develop and document a clear vision for the business

bull Develop a communication plan to share the vision

bull Develop action plans that support the vision

bull Align current activities to ensure they contribute

to the vision

bull Develop roles and responsibilities that align

accountability with actions plans

3 ROCG provides better information by researching

industry trends and developments

bull Research the strategic trends and direction

of the industry

bull Research the financial performance

of the industry

4 ROCG increases awareness of competitive

positioning by helping discover unique differentiation

bull Reengineer productsservices to create unique core differentiators

bull Develop a customer awareness program to highlight unique core differentiators

Customer Service Differentiated

Product Customer Value

Product Quality

Exclusivity

eg

Mercedes

Benz

eg

Microsoft

eg

Federal

Express

eg

limited

release

wine

5 ROCG implements programs that develop customer

advocates

bull Undertake a ldquoCustomer Diagnosticrdquo

bull Run customer service training

programs

bull Develop a system that ensures

customer service levels

bull Develop a customer loyalty

and referral system

Pricing Strategy

Sales Strategy

Promotion And

Advertising

Customer Retention

Customer Acquisition

Branding

6 ROCG helps develop differentiated products and

services that align with customer needs

bull Review product range and

develop product groupings

bull Analyze product profitability by

product group

bull Develop a pricing schedule

bull Develop a pricing policy

7 ROCG builds better teams by rewarding superior

service and recognizing achievement

bull Undertake a ldquoTeam Diagnosticrdquo

bull Develop personal performance

plans

bull Formulate a recognition and

reward strategy

8 ROCG defines and improves brand

positioning

bull Develop or update the brand

bull Conduct a brand audit

bull Develop a brand awareness

campaign

bull Develop a set of brand use

guidelines

9 ROCG delivers better analysis through customized

systems to report key performance indicators

bull Brainstorm to determine goals

bull Quantify goals and determine critical success factors

bull Establish benchmarks for key performance indicators

bull Develop a management reporting system

Average Order Cycle Time

10 ROCG provides world-class financial stewardship

utilizing professionally trained teams and relevant tools

bull Develop a cash-flow forecasting and monitoring system

bull Identify ways to improve cash flow

bull Implement a profit improvement program

bull Groom the business for sale

Calculate receivables turnover amp benchmark to industry

Review credit approval process

Review accounts receivable cycle

Identify areas that need improvement

Develop an implementation planintroduce new procedures

Timeframe for

implementatio

n

Review delinquent accounts system amp outstanding balances

Our Consulting Philosophyhellip

Client

Clarify

Communicate

Create

Change

Our goal is to help clients achieve

superior performance and build

sustainable value for their

businesses This approach

involves

bull Bringing clarity and insight to current business issues

bull Creating solutions that deliver actionable outcomes

bull Communicating throughout the process to ensure stakeholder involvement

bull Supporting your organization through the changes required for success

The ROCG Client Experience

bull We develop long-term relationships based on trust commitment and integrity

bull You will be nurtured and receive quality through consistent client contact

bull We will address real business issues and work side-by-side with you to craft practical solutions that address your current needs

bull Our services are flexible enough to respond to your specific challenges so that we can help

Navigate Your Businessrsquo Future

The ROCG Consulting Process

Initial Consultation

(How can we work together)

Planning Retreat

(Identify goals and action plan)

Engagement

(Facilitate the implementation of each step

identified in the action plan for the company

to meet its goals)

The Proprietary ROCG solutions sethellip

Valuing Your

Business

Pathfinding Diagnosing

Your Business

Monetizing

Your

Business

Planning Your

Succession

Monitoring

Your

Business

Privately Owned Growth

Enterprises

Innovating

Your

Business

Thinking

Mining

Your

Customers

Managing

Your

Cash

Growth

Mature

Transfer

Why you need to do thishellip

bull To give your business direction

bull To bring the team together

bull To help guide management decisions

bull To allow consistent decision making

bull To create shareholder value

Next Stepshellip

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact

Page 5: Benefits of Using ROCG North Florida

1 ROCG clarifies issues resulting in strategic

awareness and direction

bull Perform a ldquoSWOTrdquo analysis to determine strengths weaknesses

opportunities and threats

bull Evaluate the attractiveness of the current direction of the business

Numerous Opportunities

Significant Threats

Major Strengths Critical Weaknesses

Identify and Develop Core Competence

Shore Up

Exit Diversify

Acquire

Should only consider very low risk options

Need to be careful about taking on risks

Positioned to take on higher risk options

Can pursue higher risks with caution

2 ROCG improves processes by developing action

plans that support the vision

bull Develop and document a clear vision for the business

bull Develop a communication plan to share the vision

bull Develop action plans that support the vision

bull Align current activities to ensure they contribute

to the vision

bull Develop roles and responsibilities that align

accountability with actions plans

3 ROCG provides better information by researching

industry trends and developments

bull Research the strategic trends and direction

of the industry

bull Research the financial performance

of the industry

4 ROCG increases awareness of competitive

positioning by helping discover unique differentiation

bull Reengineer productsservices to create unique core differentiators

bull Develop a customer awareness program to highlight unique core differentiators

Customer Service Differentiated

Product Customer Value

Product Quality

Exclusivity

eg

Mercedes

Benz

eg

Microsoft

eg

Federal

Express

eg

limited

release

wine

5 ROCG implements programs that develop customer

advocates

bull Undertake a ldquoCustomer Diagnosticrdquo

bull Run customer service training

programs

bull Develop a system that ensures

customer service levels

bull Develop a customer loyalty

and referral system

Pricing Strategy

Sales Strategy

Promotion And

Advertising

Customer Retention

Customer Acquisition

Branding

6 ROCG helps develop differentiated products and

services that align with customer needs

bull Review product range and

develop product groupings

bull Analyze product profitability by

product group

bull Develop a pricing schedule

bull Develop a pricing policy

7 ROCG builds better teams by rewarding superior

service and recognizing achievement

bull Undertake a ldquoTeam Diagnosticrdquo

bull Develop personal performance

plans

bull Formulate a recognition and

reward strategy

8 ROCG defines and improves brand

positioning

bull Develop or update the brand

bull Conduct a brand audit

bull Develop a brand awareness

campaign

bull Develop a set of brand use

guidelines

9 ROCG delivers better analysis through customized

systems to report key performance indicators

bull Brainstorm to determine goals

bull Quantify goals and determine critical success factors

bull Establish benchmarks for key performance indicators

bull Develop a management reporting system

Average Order Cycle Time

10 ROCG provides world-class financial stewardship

utilizing professionally trained teams and relevant tools

bull Develop a cash-flow forecasting and monitoring system

bull Identify ways to improve cash flow

bull Implement a profit improvement program

bull Groom the business for sale

Calculate receivables turnover amp benchmark to industry

Review credit approval process

Review accounts receivable cycle

Identify areas that need improvement

Develop an implementation planintroduce new procedures

Timeframe for

implementatio

n

Review delinquent accounts system amp outstanding balances

Our Consulting Philosophyhellip

Client

Clarify

Communicate

Create

Change

Our goal is to help clients achieve

superior performance and build

sustainable value for their

businesses This approach

involves

bull Bringing clarity and insight to current business issues

bull Creating solutions that deliver actionable outcomes

bull Communicating throughout the process to ensure stakeholder involvement

bull Supporting your organization through the changes required for success

The ROCG Client Experience

bull We develop long-term relationships based on trust commitment and integrity

bull You will be nurtured and receive quality through consistent client contact

bull We will address real business issues and work side-by-side with you to craft practical solutions that address your current needs

bull Our services are flexible enough to respond to your specific challenges so that we can help

Navigate Your Businessrsquo Future

The ROCG Consulting Process

Initial Consultation

(How can we work together)

Planning Retreat

(Identify goals and action plan)

Engagement

(Facilitate the implementation of each step

identified in the action plan for the company

to meet its goals)

The Proprietary ROCG solutions sethellip

Valuing Your

Business

Pathfinding Diagnosing

Your Business

Monetizing

Your

Business

Planning Your

Succession

Monitoring

Your

Business

Privately Owned Growth

Enterprises

Innovating

Your

Business

Thinking

Mining

Your

Customers

Managing

Your

Cash

Growth

Mature

Transfer

Why you need to do thishellip

bull To give your business direction

bull To bring the team together

bull To help guide management decisions

bull To allow consistent decision making

bull To create shareholder value

Next Stepshellip

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact

Page 6: Benefits of Using ROCG North Florida

2 ROCG improves processes by developing action

plans that support the vision

bull Develop and document a clear vision for the business

bull Develop a communication plan to share the vision

bull Develop action plans that support the vision

bull Align current activities to ensure they contribute

to the vision

bull Develop roles and responsibilities that align

accountability with actions plans

3 ROCG provides better information by researching

industry trends and developments

bull Research the strategic trends and direction

of the industry

bull Research the financial performance

of the industry

4 ROCG increases awareness of competitive

positioning by helping discover unique differentiation

bull Reengineer productsservices to create unique core differentiators

bull Develop a customer awareness program to highlight unique core differentiators

Customer Service Differentiated

Product Customer Value

Product Quality

Exclusivity

eg

Mercedes

Benz

eg

Microsoft

eg

Federal

Express

eg

limited

release

wine

5 ROCG implements programs that develop customer

advocates

bull Undertake a ldquoCustomer Diagnosticrdquo

bull Run customer service training

programs

bull Develop a system that ensures

customer service levels

bull Develop a customer loyalty

and referral system

Pricing Strategy

Sales Strategy

Promotion And

Advertising

Customer Retention

Customer Acquisition

Branding

6 ROCG helps develop differentiated products and

services that align with customer needs

bull Review product range and

develop product groupings

bull Analyze product profitability by

product group

bull Develop a pricing schedule

bull Develop a pricing policy

7 ROCG builds better teams by rewarding superior

service and recognizing achievement

bull Undertake a ldquoTeam Diagnosticrdquo

bull Develop personal performance

plans

bull Formulate a recognition and

reward strategy

8 ROCG defines and improves brand

positioning

bull Develop or update the brand

bull Conduct a brand audit

bull Develop a brand awareness

campaign

bull Develop a set of brand use

guidelines

9 ROCG delivers better analysis through customized

systems to report key performance indicators

bull Brainstorm to determine goals

bull Quantify goals and determine critical success factors

bull Establish benchmarks for key performance indicators

bull Develop a management reporting system

Average Order Cycle Time

10 ROCG provides world-class financial stewardship

utilizing professionally trained teams and relevant tools

bull Develop a cash-flow forecasting and monitoring system

bull Identify ways to improve cash flow

bull Implement a profit improvement program

bull Groom the business for sale

Calculate receivables turnover amp benchmark to industry

Review credit approval process

Review accounts receivable cycle

Identify areas that need improvement

Develop an implementation planintroduce new procedures

Timeframe for

implementatio

n

Review delinquent accounts system amp outstanding balances

Our Consulting Philosophyhellip

Client

Clarify

Communicate

Create

Change

Our goal is to help clients achieve

superior performance and build

sustainable value for their

businesses This approach

involves

bull Bringing clarity and insight to current business issues

bull Creating solutions that deliver actionable outcomes

bull Communicating throughout the process to ensure stakeholder involvement

bull Supporting your organization through the changes required for success

The ROCG Client Experience

bull We develop long-term relationships based on trust commitment and integrity

bull You will be nurtured and receive quality through consistent client contact

bull We will address real business issues and work side-by-side with you to craft practical solutions that address your current needs

bull Our services are flexible enough to respond to your specific challenges so that we can help

Navigate Your Businessrsquo Future

The ROCG Consulting Process

Initial Consultation

(How can we work together)

Planning Retreat

(Identify goals and action plan)

Engagement

(Facilitate the implementation of each step

identified in the action plan for the company

to meet its goals)

The Proprietary ROCG solutions sethellip

Valuing Your

Business

Pathfinding Diagnosing

Your Business

Monetizing

Your

Business

Planning Your

Succession

Monitoring

Your

Business

Privately Owned Growth

Enterprises

Innovating

Your

Business

Thinking

Mining

Your

Customers

Managing

Your

Cash

Growth

Mature

Transfer

Why you need to do thishellip

bull To give your business direction

bull To bring the team together

bull To help guide management decisions

bull To allow consistent decision making

bull To create shareholder value

Next Stepshellip

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact

Page 7: Benefits of Using ROCG North Florida

3 ROCG provides better information by researching

industry trends and developments

bull Research the strategic trends and direction

of the industry

bull Research the financial performance

of the industry

4 ROCG increases awareness of competitive

positioning by helping discover unique differentiation

bull Reengineer productsservices to create unique core differentiators

bull Develop a customer awareness program to highlight unique core differentiators

Customer Service Differentiated

Product Customer Value

Product Quality

Exclusivity

eg

Mercedes

Benz

eg

Microsoft

eg

Federal

Express

eg

limited

release

wine

5 ROCG implements programs that develop customer

advocates

bull Undertake a ldquoCustomer Diagnosticrdquo

bull Run customer service training

programs

bull Develop a system that ensures

customer service levels

bull Develop a customer loyalty

and referral system

Pricing Strategy

Sales Strategy

Promotion And

Advertising

Customer Retention

Customer Acquisition

Branding

6 ROCG helps develop differentiated products and

services that align with customer needs

bull Review product range and

develop product groupings

bull Analyze product profitability by

product group

bull Develop a pricing schedule

bull Develop a pricing policy

7 ROCG builds better teams by rewarding superior

service and recognizing achievement

bull Undertake a ldquoTeam Diagnosticrdquo

bull Develop personal performance

plans

bull Formulate a recognition and

reward strategy

8 ROCG defines and improves brand

positioning

bull Develop or update the brand

bull Conduct a brand audit

bull Develop a brand awareness

campaign

bull Develop a set of brand use

guidelines

9 ROCG delivers better analysis through customized

systems to report key performance indicators

bull Brainstorm to determine goals

bull Quantify goals and determine critical success factors

bull Establish benchmarks for key performance indicators

bull Develop a management reporting system

Average Order Cycle Time

10 ROCG provides world-class financial stewardship

utilizing professionally trained teams and relevant tools

bull Develop a cash-flow forecasting and monitoring system

bull Identify ways to improve cash flow

bull Implement a profit improvement program

bull Groom the business for sale

Calculate receivables turnover amp benchmark to industry

Review credit approval process

Review accounts receivable cycle

Identify areas that need improvement

Develop an implementation planintroduce new procedures

Timeframe for

implementatio

n

Review delinquent accounts system amp outstanding balances

Our Consulting Philosophyhellip

Client

Clarify

Communicate

Create

Change

Our goal is to help clients achieve

superior performance and build

sustainable value for their

businesses This approach

involves

bull Bringing clarity and insight to current business issues

bull Creating solutions that deliver actionable outcomes

bull Communicating throughout the process to ensure stakeholder involvement

bull Supporting your organization through the changes required for success

The ROCG Client Experience

bull We develop long-term relationships based on trust commitment and integrity

bull You will be nurtured and receive quality through consistent client contact

bull We will address real business issues and work side-by-side with you to craft practical solutions that address your current needs

bull Our services are flexible enough to respond to your specific challenges so that we can help

Navigate Your Businessrsquo Future

The ROCG Consulting Process

Initial Consultation

(How can we work together)

Planning Retreat

(Identify goals and action plan)

Engagement

(Facilitate the implementation of each step

identified in the action plan for the company

to meet its goals)

The Proprietary ROCG solutions sethellip

Valuing Your

Business

Pathfinding Diagnosing

Your Business

Monetizing

Your

Business

Planning Your

Succession

Monitoring

Your

Business

Privately Owned Growth

Enterprises

Innovating

Your

Business

Thinking

Mining

Your

Customers

Managing

Your

Cash

Growth

Mature

Transfer

Why you need to do thishellip

bull To give your business direction

bull To bring the team together

bull To help guide management decisions

bull To allow consistent decision making

bull To create shareholder value

Next Stepshellip

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact

Page 8: Benefits of Using ROCG North Florida

4 ROCG increases awareness of competitive

positioning by helping discover unique differentiation

bull Reengineer productsservices to create unique core differentiators

bull Develop a customer awareness program to highlight unique core differentiators

Customer Service Differentiated

Product Customer Value

Product Quality

Exclusivity

eg

Mercedes

Benz

eg

Microsoft

eg

Federal

Express

eg

limited

release

wine

5 ROCG implements programs that develop customer

advocates

bull Undertake a ldquoCustomer Diagnosticrdquo

bull Run customer service training

programs

bull Develop a system that ensures

customer service levels

bull Develop a customer loyalty

and referral system

Pricing Strategy

Sales Strategy

Promotion And

Advertising

Customer Retention

Customer Acquisition

Branding

6 ROCG helps develop differentiated products and

services that align with customer needs

bull Review product range and

develop product groupings

bull Analyze product profitability by

product group

bull Develop a pricing schedule

bull Develop a pricing policy

7 ROCG builds better teams by rewarding superior

service and recognizing achievement

bull Undertake a ldquoTeam Diagnosticrdquo

bull Develop personal performance

plans

bull Formulate a recognition and

reward strategy

8 ROCG defines and improves brand

positioning

bull Develop or update the brand

bull Conduct a brand audit

bull Develop a brand awareness

campaign

bull Develop a set of brand use

guidelines

9 ROCG delivers better analysis through customized

systems to report key performance indicators

bull Brainstorm to determine goals

bull Quantify goals and determine critical success factors

bull Establish benchmarks for key performance indicators

bull Develop a management reporting system

Average Order Cycle Time

10 ROCG provides world-class financial stewardship

utilizing professionally trained teams and relevant tools

bull Develop a cash-flow forecasting and monitoring system

bull Identify ways to improve cash flow

bull Implement a profit improvement program

bull Groom the business for sale

Calculate receivables turnover amp benchmark to industry

Review credit approval process

Review accounts receivable cycle

Identify areas that need improvement

Develop an implementation planintroduce new procedures

Timeframe for

implementatio

n

Review delinquent accounts system amp outstanding balances

Our Consulting Philosophyhellip

Client

Clarify

Communicate

Create

Change

Our goal is to help clients achieve

superior performance and build

sustainable value for their

businesses This approach

involves

bull Bringing clarity and insight to current business issues

bull Creating solutions that deliver actionable outcomes

bull Communicating throughout the process to ensure stakeholder involvement

bull Supporting your organization through the changes required for success

The ROCG Client Experience

bull We develop long-term relationships based on trust commitment and integrity

bull You will be nurtured and receive quality through consistent client contact

bull We will address real business issues and work side-by-side with you to craft practical solutions that address your current needs

bull Our services are flexible enough to respond to your specific challenges so that we can help

Navigate Your Businessrsquo Future

The ROCG Consulting Process

Initial Consultation

(How can we work together)

Planning Retreat

(Identify goals and action plan)

Engagement

(Facilitate the implementation of each step

identified in the action plan for the company

to meet its goals)

The Proprietary ROCG solutions sethellip

Valuing Your

Business

Pathfinding Diagnosing

Your Business

Monetizing

Your

Business

Planning Your

Succession

Monitoring

Your

Business

Privately Owned Growth

Enterprises

Innovating

Your

Business

Thinking

Mining

Your

Customers

Managing

Your

Cash

Growth

Mature

Transfer

Why you need to do thishellip

bull To give your business direction

bull To bring the team together

bull To help guide management decisions

bull To allow consistent decision making

bull To create shareholder value

Next Stepshellip

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact

Page 9: Benefits of Using ROCG North Florida

5 ROCG implements programs that develop customer

advocates

bull Undertake a ldquoCustomer Diagnosticrdquo

bull Run customer service training

programs

bull Develop a system that ensures

customer service levels

bull Develop a customer loyalty

and referral system

Pricing Strategy

Sales Strategy

Promotion And

Advertising

Customer Retention

Customer Acquisition

Branding

6 ROCG helps develop differentiated products and

services that align with customer needs

bull Review product range and

develop product groupings

bull Analyze product profitability by

product group

bull Develop a pricing schedule

bull Develop a pricing policy

7 ROCG builds better teams by rewarding superior

service and recognizing achievement

bull Undertake a ldquoTeam Diagnosticrdquo

bull Develop personal performance

plans

bull Formulate a recognition and

reward strategy

8 ROCG defines and improves brand

positioning

bull Develop or update the brand

bull Conduct a brand audit

bull Develop a brand awareness

campaign

bull Develop a set of brand use

guidelines

9 ROCG delivers better analysis through customized

systems to report key performance indicators

bull Brainstorm to determine goals

bull Quantify goals and determine critical success factors

bull Establish benchmarks for key performance indicators

bull Develop a management reporting system

Average Order Cycle Time

10 ROCG provides world-class financial stewardship

utilizing professionally trained teams and relevant tools

bull Develop a cash-flow forecasting and monitoring system

bull Identify ways to improve cash flow

bull Implement a profit improvement program

bull Groom the business for sale

Calculate receivables turnover amp benchmark to industry

Review credit approval process

Review accounts receivable cycle

Identify areas that need improvement

Develop an implementation planintroduce new procedures

Timeframe for

implementatio

n

Review delinquent accounts system amp outstanding balances

Our Consulting Philosophyhellip

Client

Clarify

Communicate

Create

Change

Our goal is to help clients achieve

superior performance and build

sustainable value for their

businesses This approach

involves

bull Bringing clarity and insight to current business issues

bull Creating solutions that deliver actionable outcomes

bull Communicating throughout the process to ensure stakeholder involvement

bull Supporting your organization through the changes required for success

The ROCG Client Experience

bull We develop long-term relationships based on trust commitment and integrity

bull You will be nurtured and receive quality through consistent client contact

bull We will address real business issues and work side-by-side with you to craft practical solutions that address your current needs

bull Our services are flexible enough to respond to your specific challenges so that we can help

Navigate Your Businessrsquo Future

The ROCG Consulting Process

Initial Consultation

(How can we work together)

Planning Retreat

(Identify goals and action plan)

Engagement

(Facilitate the implementation of each step

identified in the action plan for the company

to meet its goals)

The Proprietary ROCG solutions sethellip

Valuing Your

Business

Pathfinding Diagnosing

Your Business

Monetizing

Your

Business

Planning Your

Succession

Monitoring

Your

Business

Privately Owned Growth

Enterprises

Innovating

Your

Business

Thinking

Mining

Your

Customers

Managing

Your

Cash

Growth

Mature

Transfer

Why you need to do thishellip

bull To give your business direction

bull To bring the team together

bull To help guide management decisions

bull To allow consistent decision making

bull To create shareholder value

Next Stepshellip

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact

Page 10: Benefits of Using ROCG North Florida

6 ROCG helps develop differentiated products and

services that align with customer needs

bull Review product range and

develop product groupings

bull Analyze product profitability by

product group

bull Develop a pricing schedule

bull Develop a pricing policy

7 ROCG builds better teams by rewarding superior

service and recognizing achievement

bull Undertake a ldquoTeam Diagnosticrdquo

bull Develop personal performance

plans

bull Formulate a recognition and

reward strategy

8 ROCG defines and improves brand

positioning

bull Develop or update the brand

bull Conduct a brand audit

bull Develop a brand awareness

campaign

bull Develop a set of brand use

guidelines

9 ROCG delivers better analysis through customized

systems to report key performance indicators

bull Brainstorm to determine goals

bull Quantify goals and determine critical success factors

bull Establish benchmarks for key performance indicators

bull Develop a management reporting system

Average Order Cycle Time

10 ROCG provides world-class financial stewardship

utilizing professionally trained teams and relevant tools

bull Develop a cash-flow forecasting and monitoring system

bull Identify ways to improve cash flow

bull Implement a profit improvement program

bull Groom the business for sale

Calculate receivables turnover amp benchmark to industry

Review credit approval process

Review accounts receivable cycle

Identify areas that need improvement

Develop an implementation planintroduce new procedures

Timeframe for

implementatio

n

Review delinquent accounts system amp outstanding balances

Our Consulting Philosophyhellip

Client

Clarify

Communicate

Create

Change

Our goal is to help clients achieve

superior performance and build

sustainable value for their

businesses This approach

involves

bull Bringing clarity and insight to current business issues

bull Creating solutions that deliver actionable outcomes

bull Communicating throughout the process to ensure stakeholder involvement

bull Supporting your organization through the changes required for success

The ROCG Client Experience

bull We develop long-term relationships based on trust commitment and integrity

bull You will be nurtured and receive quality through consistent client contact

bull We will address real business issues and work side-by-side with you to craft practical solutions that address your current needs

bull Our services are flexible enough to respond to your specific challenges so that we can help

Navigate Your Businessrsquo Future

The ROCG Consulting Process

Initial Consultation

(How can we work together)

Planning Retreat

(Identify goals and action plan)

Engagement

(Facilitate the implementation of each step

identified in the action plan for the company

to meet its goals)

The Proprietary ROCG solutions sethellip

Valuing Your

Business

Pathfinding Diagnosing

Your Business

Monetizing

Your

Business

Planning Your

Succession

Monitoring

Your

Business

Privately Owned Growth

Enterprises

Innovating

Your

Business

Thinking

Mining

Your

Customers

Managing

Your

Cash

Growth

Mature

Transfer

Why you need to do thishellip

bull To give your business direction

bull To bring the team together

bull To help guide management decisions

bull To allow consistent decision making

bull To create shareholder value

Next Stepshellip

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact

Page 11: Benefits of Using ROCG North Florida

7 ROCG builds better teams by rewarding superior

service and recognizing achievement

bull Undertake a ldquoTeam Diagnosticrdquo

bull Develop personal performance

plans

bull Formulate a recognition and

reward strategy

8 ROCG defines and improves brand

positioning

bull Develop or update the brand

bull Conduct a brand audit

bull Develop a brand awareness

campaign

bull Develop a set of brand use

guidelines

9 ROCG delivers better analysis through customized

systems to report key performance indicators

bull Brainstorm to determine goals

bull Quantify goals and determine critical success factors

bull Establish benchmarks for key performance indicators

bull Develop a management reporting system

Average Order Cycle Time

10 ROCG provides world-class financial stewardship

utilizing professionally trained teams and relevant tools

bull Develop a cash-flow forecasting and monitoring system

bull Identify ways to improve cash flow

bull Implement a profit improvement program

bull Groom the business for sale

Calculate receivables turnover amp benchmark to industry

Review credit approval process

Review accounts receivable cycle

Identify areas that need improvement

Develop an implementation planintroduce new procedures

Timeframe for

implementatio

n

Review delinquent accounts system amp outstanding balances

Our Consulting Philosophyhellip

Client

Clarify

Communicate

Create

Change

Our goal is to help clients achieve

superior performance and build

sustainable value for their

businesses This approach

involves

bull Bringing clarity and insight to current business issues

bull Creating solutions that deliver actionable outcomes

bull Communicating throughout the process to ensure stakeholder involvement

bull Supporting your organization through the changes required for success

The ROCG Client Experience

bull We develop long-term relationships based on trust commitment and integrity

bull You will be nurtured and receive quality through consistent client contact

bull We will address real business issues and work side-by-side with you to craft practical solutions that address your current needs

bull Our services are flexible enough to respond to your specific challenges so that we can help

Navigate Your Businessrsquo Future

The ROCG Consulting Process

Initial Consultation

(How can we work together)

Planning Retreat

(Identify goals and action plan)

Engagement

(Facilitate the implementation of each step

identified in the action plan for the company

to meet its goals)

The Proprietary ROCG solutions sethellip

Valuing Your

Business

Pathfinding Diagnosing

Your Business

Monetizing

Your

Business

Planning Your

Succession

Monitoring

Your

Business

Privately Owned Growth

Enterprises

Innovating

Your

Business

Thinking

Mining

Your

Customers

Managing

Your

Cash

Growth

Mature

Transfer

Why you need to do thishellip

bull To give your business direction

bull To bring the team together

bull To help guide management decisions

bull To allow consistent decision making

bull To create shareholder value

Next Stepshellip

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact

Page 12: Benefits of Using ROCG North Florida

8 ROCG defines and improves brand

positioning

bull Develop or update the brand

bull Conduct a brand audit

bull Develop a brand awareness

campaign

bull Develop a set of brand use

guidelines

9 ROCG delivers better analysis through customized

systems to report key performance indicators

bull Brainstorm to determine goals

bull Quantify goals and determine critical success factors

bull Establish benchmarks for key performance indicators

bull Develop a management reporting system

Average Order Cycle Time

10 ROCG provides world-class financial stewardship

utilizing professionally trained teams and relevant tools

bull Develop a cash-flow forecasting and monitoring system

bull Identify ways to improve cash flow

bull Implement a profit improvement program

bull Groom the business for sale

Calculate receivables turnover amp benchmark to industry

Review credit approval process

Review accounts receivable cycle

Identify areas that need improvement

Develop an implementation planintroduce new procedures

Timeframe for

implementatio

n

Review delinquent accounts system amp outstanding balances

Our Consulting Philosophyhellip

Client

Clarify

Communicate

Create

Change

Our goal is to help clients achieve

superior performance and build

sustainable value for their

businesses This approach

involves

bull Bringing clarity and insight to current business issues

bull Creating solutions that deliver actionable outcomes

bull Communicating throughout the process to ensure stakeholder involvement

bull Supporting your organization through the changes required for success

The ROCG Client Experience

bull We develop long-term relationships based on trust commitment and integrity

bull You will be nurtured and receive quality through consistent client contact

bull We will address real business issues and work side-by-side with you to craft practical solutions that address your current needs

bull Our services are flexible enough to respond to your specific challenges so that we can help

Navigate Your Businessrsquo Future

The ROCG Consulting Process

Initial Consultation

(How can we work together)

Planning Retreat

(Identify goals and action plan)

Engagement

(Facilitate the implementation of each step

identified in the action plan for the company

to meet its goals)

The Proprietary ROCG solutions sethellip

Valuing Your

Business

Pathfinding Diagnosing

Your Business

Monetizing

Your

Business

Planning Your

Succession

Monitoring

Your

Business

Privately Owned Growth

Enterprises

Innovating

Your

Business

Thinking

Mining

Your

Customers

Managing

Your

Cash

Growth

Mature

Transfer

Why you need to do thishellip

bull To give your business direction

bull To bring the team together

bull To help guide management decisions

bull To allow consistent decision making

bull To create shareholder value

Next Stepshellip

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact

Page 13: Benefits of Using ROCG North Florida

9 ROCG delivers better analysis through customized

systems to report key performance indicators

bull Brainstorm to determine goals

bull Quantify goals and determine critical success factors

bull Establish benchmarks for key performance indicators

bull Develop a management reporting system

Average Order Cycle Time

10 ROCG provides world-class financial stewardship

utilizing professionally trained teams and relevant tools

bull Develop a cash-flow forecasting and monitoring system

bull Identify ways to improve cash flow

bull Implement a profit improvement program

bull Groom the business for sale

Calculate receivables turnover amp benchmark to industry

Review credit approval process

Review accounts receivable cycle

Identify areas that need improvement

Develop an implementation planintroduce new procedures

Timeframe for

implementatio

n

Review delinquent accounts system amp outstanding balances

Our Consulting Philosophyhellip

Client

Clarify

Communicate

Create

Change

Our goal is to help clients achieve

superior performance and build

sustainable value for their

businesses This approach

involves

bull Bringing clarity and insight to current business issues

bull Creating solutions that deliver actionable outcomes

bull Communicating throughout the process to ensure stakeholder involvement

bull Supporting your organization through the changes required for success

The ROCG Client Experience

bull We develop long-term relationships based on trust commitment and integrity

bull You will be nurtured and receive quality through consistent client contact

bull We will address real business issues and work side-by-side with you to craft practical solutions that address your current needs

bull Our services are flexible enough to respond to your specific challenges so that we can help

Navigate Your Businessrsquo Future

The ROCG Consulting Process

Initial Consultation

(How can we work together)

Planning Retreat

(Identify goals and action plan)

Engagement

(Facilitate the implementation of each step

identified in the action plan for the company

to meet its goals)

The Proprietary ROCG solutions sethellip

Valuing Your

Business

Pathfinding Diagnosing

Your Business

Monetizing

Your

Business

Planning Your

Succession

Monitoring

Your

Business

Privately Owned Growth

Enterprises

Innovating

Your

Business

Thinking

Mining

Your

Customers

Managing

Your

Cash

Growth

Mature

Transfer

Why you need to do thishellip

bull To give your business direction

bull To bring the team together

bull To help guide management decisions

bull To allow consistent decision making

bull To create shareholder value

Next Stepshellip

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact

Page 14: Benefits of Using ROCG North Florida

10 ROCG provides world-class financial stewardship

utilizing professionally trained teams and relevant tools

bull Develop a cash-flow forecasting and monitoring system

bull Identify ways to improve cash flow

bull Implement a profit improvement program

bull Groom the business for sale

Calculate receivables turnover amp benchmark to industry

Review credit approval process

Review accounts receivable cycle

Identify areas that need improvement

Develop an implementation planintroduce new procedures

Timeframe for

implementatio

n

Review delinquent accounts system amp outstanding balances

Our Consulting Philosophyhellip

Client

Clarify

Communicate

Create

Change

Our goal is to help clients achieve

superior performance and build

sustainable value for their

businesses This approach

involves

bull Bringing clarity and insight to current business issues

bull Creating solutions that deliver actionable outcomes

bull Communicating throughout the process to ensure stakeholder involvement

bull Supporting your organization through the changes required for success

The ROCG Client Experience

bull We develop long-term relationships based on trust commitment and integrity

bull You will be nurtured and receive quality through consistent client contact

bull We will address real business issues and work side-by-side with you to craft practical solutions that address your current needs

bull Our services are flexible enough to respond to your specific challenges so that we can help

Navigate Your Businessrsquo Future

The ROCG Consulting Process

Initial Consultation

(How can we work together)

Planning Retreat

(Identify goals and action plan)

Engagement

(Facilitate the implementation of each step

identified in the action plan for the company

to meet its goals)

The Proprietary ROCG solutions sethellip

Valuing Your

Business

Pathfinding Diagnosing

Your Business

Monetizing

Your

Business

Planning Your

Succession

Monitoring

Your

Business

Privately Owned Growth

Enterprises

Innovating

Your

Business

Thinking

Mining

Your

Customers

Managing

Your

Cash

Growth

Mature

Transfer

Why you need to do thishellip

bull To give your business direction

bull To bring the team together

bull To help guide management decisions

bull To allow consistent decision making

bull To create shareholder value

Next Stepshellip

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact

Page 15: Benefits of Using ROCG North Florida

Our Consulting Philosophyhellip

Client

Clarify

Communicate

Create

Change

Our goal is to help clients achieve

superior performance and build

sustainable value for their

businesses This approach

involves

bull Bringing clarity and insight to current business issues

bull Creating solutions that deliver actionable outcomes

bull Communicating throughout the process to ensure stakeholder involvement

bull Supporting your organization through the changes required for success

The ROCG Client Experience

bull We develop long-term relationships based on trust commitment and integrity

bull You will be nurtured and receive quality through consistent client contact

bull We will address real business issues and work side-by-side with you to craft practical solutions that address your current needs

bull Our services are flexible enough to respond to your specific challenges so that we can help

Navigate Your Businessrsquo Future

The ROCG Consulting Process

Initial Consultation

(How can we work together)

Planning Retreat

(Identify goals and action plan)

Engagement

(Facilitate the implementation of each step

identified in the action plan for the company

to meet its goals)

The Proprietary ROCG solutions sethellip

Valuing Your

Business

Pathfinding Diagnosing

Your Business

Monetizing

Your

Business

Planning Your

Succession

Monitoring

Your

Business

Privately Owned Growth

Enterprises

Innovating

Your

Business

Thinking

Mining

Your

Customers

Managing

Your

Cash

Growth

Mature

Transfer

Why you need to do thishellip

bull To give your business direction

bull To bring the team together

bull To help guide management decisions

bull To allow consistent decision making

bull To create shareholder value

Next Stepshellip

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact

Page 16: Benefits of Using ROCG North Florida

The ROCG Client Experience

bull We develop long-term relationships based on trust commitment and integrity

bull You will be nurtured and receive quality through consistent client contact

bull We will address real business issues and work side-by-side with you to craft practical solutions that address your current needs

bull Our services are flexible enough to respond to your specific challenges so that we can help

Navigate Your Businessrsquo Future

The ROCG Consulting Process

Initial Consultation

(How can we work together)

Planning Retreat

(Identify goals and action plan)

Engagement

(Facilitate the implementation of each step

identified in the action plan for the company

to meet its goals)

The Proprietary ROCG solutions sethellip

Valuing Your

Business

Pathfinding Diagnosing

Your Business

Monetizing

Your

Business

Planning Your

Succession

Monitoring

Your

Business

Privately Owned Growth

Enterprises

Innovating

Your

Business

Thinking

Mining

Your

Customers

Managing

Your

Cash

Growth

Mature

Transfer

Why you need to do thishellip

bull To give your business direction

bull To bring the team together

bull To help guide management decisions

bull To allow consistent decision making

bull To create shareholder value

Next Stepshellip

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact

Page 17: Benefits of Using ROCG North Florida

The ROCG Consulting Process

Initial Consultation

(How can we work together)

Planning Retreat

(Identify goals and action plan)

Engagement

(Facilitate the implementation of each step

identified in the action plan for the company

to meet its goals)

The Proprietary ROCG solutions sethellip

Valuing Your

Business

Pathfinding Diagnosing

Your Business

Monetizing

Your

Business

Planning Your

Succession

Monitoring

Your

Business

Privately Owned Growth

Enterprises

Innovating

Your

Business

Thinking

Mining

Your

Customers

Managing

Your

Cash

Growth

Mature

Transfer

Why you need to do thishellip

bull To give your business direction

bull To bring the team together

bull To help guide management decisions

bull To allow consistent decision making

bull To create shareholder value

Next Stepshellip

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact

Page 18: Benefits of Using ROCG North Florida

The Proprietary ROCG solutions sethellip

Valuing Your

Business

Pathfinding Diagnosing

Your Business

Monetizing

Your

Business

Planning Your

Succession

Monitoring

Your

Business

Privately Owned Growth

Enterprises

Innovating

Your

Business

Thinking

Mining

Your

Customers

Managing

Your

Cash

Growth

Mature

Transfer

Why you need to do thishellip

bull To give your business direction

bull To bring the team together

bull To help guide management decisions

bull To allow consistent decision making

bull To create shareholder value

Next Stepshellip

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact

Page 19: Benefits of Using ROCG North Florida

Why you need to do thishellip

bull To give your business direction

bull To bring the team together

bull To help guide management decisions

bull To allow consistent decision making

bull To create shareholder value

Next Stepshellip

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact

Page 20: Benefits of Using ROCG North Florida

Next Stepshellip

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact

Page 21: Benefits of Using ROCG North Florida

ROCG Americas ndash North Florida 4201 Baymeadows Road Suite 4

Jacksonville FL 32217 904-400-6610

LewisHunterrocgcom httprocgcom

httpbusiness-transitioncom

Contact