BENEFITS AT A GLANCE · This leaflet highlightsThe Marco Polo Club benefits that will enhance your...

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Travelling around the world is easier than ever with the oneworld ® alliance, featuring Cathay Pacific, Dragonair and 11 of the world’s leading airlines — American Airlines ® , British Airways, Finnair, Iberia, Japan Airlines, LAN, Malév Hungarian Airlines, Mexicana Airlines, Qantas, Royal Jordanian Airlines and S7 Airlines. As a member of The Marco Polo Club, you will earn Club miles and Club sectors whenever you travel on qualifying flights* with any of the oneworld alliance airlines. That means earning opportunities to over 750 destinations worldwide. * For more details on eligible fare classes, please refer to the terms and conditions at www.cathaypacific.com Diamond, Gold or Silver members of The Marco Polo Club are entitled to priority service with all oneworld alliance airlines. You will find a coloured symbol on your Marco Polo Club membership card indicating your oneworld status — Emerald, Sapphire or Ruby. For more details about the oneworld alliance, please visit www.oneworld.com r Gold or above members are welcome to bring one guest when using the oneworld alliance airlines’ lounge facilities. The guest must also be departing on a oneworld alliance airline marketed and operated flight. Note: Other conditions apply to the use and availability of oneworld benefits. Please check with The Club Service Centre for details. Club membership status Silver Gold Diamond Corresponding oneworld status Ruby Sapphire Emerald Coloured symbol Benefits First Class lounge access 3 Business Class lounge access 3 3 Guest access r 1 1 Priority check-in 3 Business Class counters 3 Business Class counters 3 First Class counters (where available) Priority boarding 3 3 Preferred seating 3 3 3 Priority standby and waitlisting 3 3 3 Additional benefits (applicable to all tiers) Personalised baggage name tags Priority boarding Dedicated Club Service Desk at Hong Kong International Airport Dedicated Club Service Centre (24-hour worldwide toll-free service line) The Club Magazine (mailed quarterly to Diamond, Gold and Silver members and available for download at www.cathaypacific.com by all members) Exclusive promotions and offers Benefits Green Silver Gold Diamond Membership tier requirements Club miles or Club sectors 4 sectors (renewal only) 30,000 miles or 20 sectors 60,000 miles or 40 sectors 120,000 miles or 80 sectors Reservation Flight reservations via dedicated 24-hour Club Service Line 3 3 3 3 Advance Seat Reservation 1 & 2 3 3 3 Priority waitlisting 1 & 3 3 3 (high) 3 (top) Guaranteed Economy Class seat 4 & 5 3 (72 hours prior to departure) 3 (24 hours prior to departure) Guaranteed Business Class seat 4 & 6 (on Cathay Pacific flights only) 3 (24 hours prior to departure) Extra-legroom Seats 7 3 3 3 Extra-legroom Seats redemption 7 3 3 3 3 Check-in First Class counters 1 3 Business Class counters 1 3 3 3 Designated Club counters 1 3 3 3 3 Baggage privileges Additional checked baggage allowance 10 kg 8 15 kg 8 or 1 pc 9 20 kg 8 or 1 pc 9 Extra baggage redemption 3 3 3 3 Priority baggage handling 3 3 3 (first priority) Additional cabin baggage allowance (combined weight limit) 10 10 kg 10 kg 15 kg Lounge access Cathay Pacific First Class lounges 3 11 Cathay Pacific Business Class lounges 3 11 3 11 3 12 Dragonair lounges 3 11 3 11 3 12 Arrivals lounges 13 3 3 Guests 14 1 2 15 Lounge access redemption 16 3 3 3 3 Your link to oneworld BENEFITS AT A GLANCE MPO/EN/KA/V8/1210 Effective from 1 December 2010 Your Marco Polo Club benefits This leaflet highlights The Marco Polo Club benefits that will enhance your travel experience when you fly with Cathay Pacific or Dragonair. The more you fly, the higher your tier and the more benefits you can enjoy. Note: The Marco Polo Club benefits are applicable only to flights marketed and operated by Cathay Pacific / Dragonair, and do not apply to joint-operating or codeshare flights operated by third-party carriers. 1. Member’s spouse can also enjoy this benefit when travelling with the member. 2. Subject to availability at the time of reservation and applicable to paid tickets only. Please note that group fares and unaccompanied minors (children aged 12 years or below who travel alone) are not eligible for Advance Seat Reservation. Exit seats are limited and subject to other rules and restrictions. Members must check in at least one hour before departure, or seats will be released. Some other restrictions may apply. 3. Only applicable to paid tickets; not applicable to prize, donation or redemption tickets. 4. Not applicable to group fares; ID/AD discount; barter/trade agreement tickets; prize, donation or redemption tickets. All guaranteed seats must be ticketed and are limited to one seat per member per flight. 5. Only applicable to Cathay Pacific and Dragonair paid tickets in fare classes Y, B, H, K, M, L and V. 6. Only applicable to Cathay Pacific paid tickets in fare classes C and J. 7. Free of charge for Silver and above members (excluding members’ spouses or companions). These seats are also available at 20,000 Asia Miles or USD100 per sector for long-haul flights, and 5,000 Asia Miles or USD25 per sector for short-haul flights. Please refer to full details and safety criteria on Extra-legroom Seats at www.cathaypacific.com or www.dragonair.com 8. Applicable on all flights marketed and operated by Cathay Pacific (including Cathay Pacific/ Dragonair connections) but excludes journeys with any flight sector to, from or via the Americas. 9. Applicable on flights marketed and operated by Cathay Pacific (including Cathay Pacific/ Dragonair connections) for journeys which include any flight sector to, from or via the Americas. The maximum weight is 32kg per bag for First and Business Class, and 23kg per bag for Economy Class. Total dimensions of each piece must not exceed 158cm. 10. Only one piece of cabin baggage is allowed on Dragonair flights. 11. Available only to members departing on flights operated by Cathay Pacific and/or Dragonair. 12. Available to members departing on any airline and limited to lounges operated by Cathay Pacific and/or Dragonair. 13. Available to members arriving in Hong Kong, London (CX251 or CX255 only) or Frankfurt on flights marketed and operated by Cathay Pacific or Dragonair. Admission is for the day of arrival and guests are not allowed. 14. Guests can be travelling on any airline, as long as they are accompanied by a member and access the lounge in accordance with the member’s entitlement. Access to our arrivals lounge is for members only. Guests are not allowed. 15. If the member is travelling on non-Cathay Pacific/non-Dragonair flights, guest access is restricted to Cathay Pacific Business Class lounges and Dragonair lounges. 16. Access to Cathay Pacific Business Class lounges or Dragonair lounges is available for redemption at 7,000 Asia Miles per person. Access to Cathay Pacific First Class lounges is only available for Diamond members for redemption at 10,000 Asia Miles per person.

Transcript of BENEFITS AT A GLANCE · This leaflet highlightsThe Marco Polo Club benefits that will enhance your...

Page 1: BENEFITS AT A GLANCE · This leaflet highlightsThe Marco Polo Club benefits that will enhance your travel experience when you fly with Cathay Pacific or Dragonair. The more you fly,

Job Description: Marco Polo Club_Leaflet_October 2010_English Version

Job No. : HK10CPLP001448Colour : 4CFile Name : MPO_Leaflet_Oct 2010_Eng.indd

VERSION : 8Size_Open : 400 x 210(H)mmSize_Finished : 100 x 210(H)mmDate : 15 Nov 2010

Travelling around the world is easier than ever with the

oneworld® alliance, featuring Cathay Pacific, Dragonair and

11 of the world’s leading airlines — American Airlines®,

British Airways, Finnair, Iberia, Japan Airlines, LAN,

Malév Hungarian Airlines, Mexicana Airlines, Qantas,

Royal Jordanian Airlines and S7 Airlines. As a member

of The Marco Polo Club, you will earn Club miles and Club

sectors whenever you travel on qualifying flights* with

any of the oneworld alliance airlines. That means earning

opportunities to over 750 destinations worldwide.

* For more details on eligible fare classes, please refer to the terms and conditions at www.cathaypacific.com

Diamond, Gold or Silver members of The Marco Polo Club

are entitled to priority service with all oneworld alliance airlines.

You will find a coloured symbol on your Marco Polo Club

membership card indicating your oneworld status — Emerald,

Sapphire or Ruby.

For more details about the oneworld alliance, please visit

www.oneworld.com

r Gold or above members are welcome to bring one guest when using the oneworld alliance airlines’ lounge facilities. The guest must also be departing on a oneworld alliance airline marketed and operated flight.

Note: Other conditions apply to the use and availability of oneworld benefits. Please check with The Club Service Centre for details.

Club membership status Silver Gold Diamond

Corresponding oneworld status

Ruby Sapphire Emerald

Coloured symbol

Benefits

First Class lounge access – – 3

Business Class lounge access

– 3 3

Guest accessr – 1 1

Priority check-in

3

Business Class

counters

3

Business Class

counters

3

First Class counters (where

available)

Priority boarding – 3 3

Preferred seating 3 3 3

Priority standby and waitlisting

3 3 3

Additional benefits (applicable to all tiers) Personalised baggage name tags Priority boarding Dedicated Club Service Desk at Hong Kong International Airport Dedicated Club Service Centre (24-hour worldwide toll-free

service line)

The Club Magazine (mailed quarterly to Diamond, Gold and Silver members and available for download at www.cathaypacific.com by all members) Exclusive promotions and offers

Benefits Green

Silver

Gold

Diamond

Membership tier requirements

Club miles or Club sectors 4 sectors(renewal only)

30,000 miles or20 sectors

60,000 miles or40 sectors

120,000 miles or80 sectors

ReservationFlight reservations via dedicated 24-hour Club Service Line

3 3 3 3

Advance Seat Reservation1 & 2 – 3 3 3

Priority waitlisting1 & 3 – 3 3 (high) 3 (top)

Guaranteed Economy Class seat 4 & 5 – – 3 (72 hours prior to departure) 3 (24 hours prior to departure)

Guaranteed Business Class seat 4 & 6 (on Cathay Pacific flights only)

– – – 3 (24 hours prior to departure)

Extra-legroom Seats 7 – 3 3 3

Extra-legroom Seats redemption 7 3 3 3 3

Check-inFirst Class counters1 – – – 3

Business Class counters1 – 3 3 3

Designated Club counters1 3 3 3 3

Baggage privilegesAdditional checked baggage allowance – 10 kg 8 15 kg 8 or 1 pc 9 20 kg 8 or 1 pc 9

Extra baggage redemption 3 3 3 3

Priority baggage handling – 3 3 3 (first priority)

Additional cabin baggage allowance (combined weight limit) 10 – 10 kg 10 kg 15 kg

Lounge accessCathay Pacific First Class lounges – – – 311

Cathay Pacific Business Class lounges – 311 311 312

Dragonair lounges – 311 311 312

Arrivals lounges13 – – 3 3

Guests14 – – 1 215

Lounge access redemption16 3 3 3 3

Your link to oneworld

BENEFITS AT A GLANCE

MP

O/E

N/K

A/V

8/12

10

Effective from 1 December 2010

Your Marco Polo Club benefits

This leaflet highlights The Marco Polo Club benefits that will enhance your travel experience when you fly with Cathay Pacific or Dragonair.

The more you fly, the higher your tier and the more benefits you can enjoy.

Note: The Marco Polo Club benefits are applicable only to flights marketed and operated by Cathay Pacific / Dragonair, and do not apply to joint-operating or codeshare flights operated by third-party carriers.

1. Member’s spouse can also enjoy this benefit when travelling with the member. 2. Subject to availability at the time of reservation and applicable to paid tickets only. Please note

that group fares and unaccompanied minors (children aged 12 years or below who travel alone) are not eligible for Advance Seat Reservation. Exit seats are limited and subject to other rules and restrictions. Members must check in at least one hour before departure, or seats will be released. Some other restrictions may apply.

3. Only applicable to paid tickets; not applicable to prize, donation or redemption tickets. 4. Not applicable to group fares; ID/AD discount; barter/trade agreement tickets; prize, donation or

redemption tickets. All guaranteed seats must be ticketed and are limited to one seat per member per flight.

5. Only applicable to Cathay Pacific and Dragonair paid tickets in fare classes Y, B, H, K, M, L and V. 6. Only applicable to Cathay Pacific paid tickets in fare classes C and J. 7. Free of charge for Silver and above members (excluding members’ spouses or companions).

These seats are also available at 20,000 Asia Miles or USD100 per sector for long-haul flights, and 5,000 Asia Miles or USD25 per sector for short-haul flights. Please refer to full details and safety criteria on Extra-legroom Seats at www.cathaypacific.com or www.dragonair.com

8. Applicable on all flights marketed and operated by Cathay Pacific (including Cathay Pacific/Dragonair connections) but excludes journeys with any flight sector to, from or via the Americas.

9. Applicable on flights marketed and operated by Cathay Pacific (including Cathay Pacific/Dragonair connections) for journeys which include any flight sector to, from or via the Americas. The maximum weight is 32kg per bag for First and Business Class, and 23kg per bag for Economy Class. Total dimensions of each piece must not exceed 158cm.

10. Only one piece of cabin baggage is allowed on Dragonair flights.11. Available only to members departing on flights operated by Cathay Pacific and/or Dragonair.12. Available to members departing on any airline and limited to lounges operated by Cathay Pacific

and/or Dragonair.13. Available to members arriving in Hong Kong, London (CX251 or CX255 only) or Frankfurt on

flights marketed and operated by Cathay Pacific or Dragonair. Admission is for the day of arrival and guests are not allowed.

14. Guests can be travelling on any airline, as long as they are accompanied by a member and access the lounge in accordance with the member’s entitlement. Access to our arrivals lounge is for members only. Guests are not allowed.

15. If the member is travelling on non-Cathay Pacific/non-Dragonair flights, guest access is restricted to Cathay Pacific Business Class lounges and Dragonair lounges.

16. Access to Cathay Pacific Business Class lounges or Dragonair lounges is available for redemption at 7,000 Asia Miles per person. Access to Cathay Pacific First Class lounges is only available for Diamond members for redemption at 10,000 Asia Miles per person.

MPO_Leaflet_Oct 2010_Eng.indd 1 15/11/2010 3:18 PM

Page 2: BENEFITS AT A GLANCE · This leaflet highlightsThe Marco Polo Club benefits that will enhance your travel experience when you fly with Cathay Pacific or Dragonair. The more you fly,

Job Description: Marco Polo Club_Leaflet_October 2010_English Version

Job No. : HK10CPLP001448Colour : 4CFile Name : MPO_Leaflet_Oct 2010_Eng.indd

VERSION : 8Size_Open : 400 x 210(H)mmSize_Finished : 100 x 210(H)mmDate : 15 Nov 2010

Green

Silver

Gold

Diamond

Hotels

Hilton Worldwide*

Hyatt Hotels & Resorts™* –

Langham Hotels International

Mandarin Oriental Hotel Group

Marriott® International* –

Shangri-La Hotels and Resorts

Starwood Hotels & Resorts Worldwide* –

Swire Hotels*

The Peninsula Hotels –

Dining

BLT Steak 1 – –

Ming Court, Langham Place, Mongkok, Hong Kong 2

Nicholini’s, Conrad Hong Kong 1 – –

Prince Restaurant 1 – –

T’ang Court, The Langham, Hong Kong 2

Tokoro, Langham Place, Mongkok, Hong Kong 1

Travel & LeisureCathay Holidays Limited – –

Spa

CHI, The Spa at Shangri-La –

Luxury Brands

Salvatore Ferragamo –

Retail

Cathay Pacific Inflight Sales Programme – Discover the Shop

Dragonair Inflight Sales – emporium

Ponti Wine Cellars – –

Professional Services

Regus

Travelex –

Green

Silver

Gold

Diamond

AVISUpgrade – – One car class Two car classes

Discount on standard rates / super value rates 15% / 10% 25% / 10% 25% / 10% 25% / 10%

Bonus Asia Miles on non-contract / contract rates 500 / 250 600 / 300 800 / 400 1,000 / 500

Chauffeur Driven car upgrade in Hong Kong 3 3 3 3

Free baby seats, GPS, or free delivery and collection from the airport for self-drive rentals in Hong Kong 3 3 3 3

HertzUpgrade One car class One car class Two car classes Two car classes

Discount on Hertz Prestige & Fun Collections – – – 10%

Discount on Standard Rates in Asia 20% 20% 20% 20%

Discount on• Affordable Rates worldwide• Airport Transfers and VIP Express in China• Chauffeur-drive in Hong Kong and China

10% 10% 10% 10%

Free baby seat, GPS or 3 hours overtime charge waived on self-drive in Hong Kong 3 3 3 3

Hotel benefits

Access to Executive Level facilities

Airport transfer - up to 15% discount

Complimentary additional newspaper

Complimentary breakfast

Complimentary fruit plate

Complimentary health facilities

Complimentary Internet access

Complimentary newspaper

Complimentary pressing

Early check-in/late check-out

Elite check-in area

Personalised room preferences

Personalised welcome amenity

Priority waitlist

Room upgrade

Special discounted corporate room rates

15% dining discount at selected restaurants

* Available at selected properties.For full benefits details, please refer to The Marco Polo Club section of www.cathaypacific.com or www.dragonair.com

Make your stay more pleasant with a range of exclusive benefits from some of the finest hotels in the world.

Bonus Asia Miles

Cash back on currency exchanges over HKD5,000

Complimentary dessert with dinner

Complimentary one-way limousine

Complimentary wine, sake or champagne with dinner

Complimentary welcome drink

Complimentary 15-minute “Welcome Touch” head and scalp massage with all appointments of one hour or longer

Free local delivery in Hong Kong

Invitation to new collection previews

Invitation to seasonal fashion shows and private shopping events

Private scarf accessorising session in Hong Kong

Special gift with purchases of Tramezza Men Shoes Made to Order

Special Discounts

One to two months extra free services with a 12-month agreement

Two complimentary one day private office vouchers for use in APAC Regus centres

Car Rental benefits

Lifestyle benefits

Travel at your own pace and enjoy special benefits from leading car rental companies.

Indulge in an array of exclusive benefits from some of the world’s top lifestyle brands.

1 Listed in 2010 Michelin Guide 2 Two Michelin starsFor full benefits details, please refer to The Marco Polo Club section of www.cathaypacific.com or www.dragonair.com

MPO_Leaflet_Oct 2010_Eng.indd 2 15/11/2010 3:18 PM