Benchmarking & exchange of good practices in OSH Healthy ... · Benchmarking & exchange of good...

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Safety and health at work is everyone’s concern. It’s good for you. It’s good for business. Benchmarking & exchange of good practices in OSH Healthy Workplaces Campaign Partner event Brussels, 5 – 6 March 2015 #EUmanagestress

Transcript of Benchmarking & exchange of good practices in OSH Healthy ... · Benchmarking & exchange of good...

Page 1: Benchmarking & exchange of good practices in OSH Healthy ... · Benchmarking & exchange of good practices in OSH Healthy Workplaces Campaign Partner event Brussels, 5 – 6 March

Safety and health at work is everyone’s concern. It’s good for you. It’s good for business.

Benchmarking & exchange of good practices in OSHHealthy Workplaces Campaign Partner event

Brussels, 5 – 6 March 2015

#EUmanagestress

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Airbus PSR prevention for European GoodPractice Awards

Implementation of integrated

primary & secondary PSR

prevention

2015Airbus well-being at work

Airbus Well-being at workPrepared by A.Gurumeta, F.Joly,

M. Vilchez & L.Pouliquen

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© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

We are part of Airbus Group

2015Airbus well-being at work

2013 statistics

144,000+Total workforce

€690billionOrder book

€59billionAnnual revenue

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© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Airbus is a global aircraft manufacturer

2014Airbus corporate presentation

Passion-Our global workforce is united by a passion for aviation and restless desire to create better ways to fly

55,000Employees

€40billionAnnual revenue*

9yrsBacklog

400Operators

Data to end 2014

*Annual Revenue 2013

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© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

The most global aerospace player – close to our customers worldwide

2015Airbus well-being at work

The numbers -11 Production sites4 Assembly line locations5 Training centres4 Engineering centres3 Customer support centres10 Materials & logistics centres*

Data to end 2014

*Satair Group

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© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Airbus people make the difference

2015Airbus well-being at work

Diversity in our DNA-It helps us think and act more in tune with our customers

Diversity inspires innovation

100 +Nationalities

Encourage women tojoin the aerospaceindustry

Attract the brightestinternational talent

Strong commitment to training

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Health and Safety is also in our DNA

Well-being at work aims to favour health and performance at work together.

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© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

A flexible & integrated approach for PSR prevention

2015Airbus well-being at work

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Detection & Monitoring

• Sensor network and detection process• Network of PSR prevention coordinators leading local multidisciplinary monitoring team• Local follow-up of PSR involving managers, local HR manager and H&S experts• Annual vulnerability pre-diagnosis based on medical/PSR questionnaire & HR data• vigilance tool for managers for early detection of “small signals”

Individualsupport

• On-site psychologist/counsellor (+ webex interview + free 24h/24 phone number to distant psychologist )• Return to work support (interview with managers, doctors)• Time management, conflict management, stress management trainings

Collective support (secondaryprevention)

• Detailed quantitative pre-diagnosis based on psychosocial questionnaires too support diagnosis and selection of most critical teams

• Supportive methodology to make PSR diagnosis, elaborate recommendations for manager’s action planning

Upstream prevention inchange (primary

prevention)

• Evaluation checklist of the potential PSR impacts of a change or project• Preventative methodology to prevent PSR by anticipating impact on actual work and

on people upstream in projects (exhaustive impact/risk analysis)

Training & communication

• Group policy • Traditional PSR awareness courses• E-learning “managing in time of change”• Training sessions to better cope individual stress• Alignment of messages in other courses about change management, leadership…• Other awareness communication: theatre play on stress etc…

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© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

PSR prevention in change management: better anticipate the human impact

What ?

Who?

How?

2015Airbus well-being at work

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recommendations

Action plan

Full impact/risk analysis

Filtering

Detection

• Autonomy• Job/ talent fit• Workload/means balance

Organisation & work content

• Recognition• Cooperation• Communication (listening)

Relationship & management

• Creativity, challenge• Outlook, personal development• Change management

Outlook & development

• Trust, sense of belonging• Fairness, consistency• Integrity, quality

Values, ethics

• Legal status• Work station physical environment• Private life balance

Environment & working condition

involve people in

the analysisfocus on actual

deployment conditions

take into account initial status of the

teams

to anticipate or mitigate the impact

on PSR factors

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© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Integrated & flexible diagnosis & action planningAirbus well-being at work

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Relationships and Social

Support

Supervision/ Participation

Workload

Role Performance

Work Variety and ContentAutonomy

Working Time

Development/ Training/ Career

development

PsychologicalDemand

Organisation/ Work Content

Relationship/ Cooperation

Outlook/ Development

Culture/Values/ Ethics

Environment/ Working

Conditions

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wider range of population reached

Higher participation rate

more accurate diagnosis

Extended Guide of corrective actions

increased awareness on mental health

2015 Airbus well-being at work

combining Spanish regulatory frame &

Airbus home made grid and questionnaire

2015

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© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Criteria for choosing the most adapted diagnosis method

2015Airbus well-being at work

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Both methods identify risk factors allow psychosocial diagnosis of areas

Extensive guidance on

corrective actions

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