Benchmark Slide Deck 2016
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Transcript of Benchmark Slide Deck 2016
![Page 1: Benchmark Slide Deck 2016](https://reader034.fdocuments.in/reader034/viewer/2022051318/58a606361a28abf6198b68eb/html5/thumbnails/1.jpg)
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You’re a small business owner with a great restaurant, you work hard and the next thing you know…
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You’re at 15 locations and growing each year. By this point you’re no longer able to visit each location during the week.
As you lose this visibility, stuff goes unnoticed and locations begin to underperform.
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If they underperform for too long…You eventually have to shut them down…
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67Locations Closed
in 2013
295Locations Closed
in 2013
39Locations Closed
in 2015
Each year multi-unit chains of ALL SIZES close 1,000’s of underperforming locations in aggregate.
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$500k
$250kChains currently rely on financial data to measure the performance of locations. The problem is that financial data alone is a trailing indicator…
… And it doesn’t answer the question on every executive’s mind, “Why does one location make more money than another?”
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Benchmark is a product suite that helps restaurant chains understand why certain locations in a portfolio perform better than others.
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Reputation Management
Voice of Customer
Field Management
3rd Party Data Collection Field Audits
SMS Customer Comments
Consumer Surveys
Where we collect our data
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3rd Party Data Collection
Including• Yelp• Foursquare• Facebook• Google Plus• Twitter
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SMS Feedback with Innovative Reporting
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Consumer & Field Agent SurveysConsumer & Field Agent Surveys
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$500k
$250k$500kWe take all this data we collect from social media, SMS comments, consumer surveys and felt audits and then surface actionable insights that the chain’s back office can use to . . .
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$500k
$250k$500k
… improve the customer experience and operational performance of any given location
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Eric Santos CEOFormer Sales & Account Management
at Decipher
Ken Koontz CTOFormer Full Stack Developer at Decipher
Brandon Reid CPOFormer Lead UX Designer at Decipher
AdvisorsAaron KennedyNoodles & Company
Fernando CardenasCTO Advisor
Jayme PlunkettCo-CEO - Decipher Inc.
Rob SchuhamMatch Action
Team
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Business ModelSmall Sized Chains
1 - 24 UnitsMid Sized Chains
25 - 99 UnitsLarge Sized Chains
100+ Units
Social Data $40 + Free competitor per Location
$35 + Free competitor per Location
$25 + Free competitor per Location
SMS Voice of the Customer
$40 $35 $25
Field Auditing $40 $35 $25
Customer Surveys $40 $35 $25
2 Product Bundle $60 $50 $40
Entire Suite $75 $65 $50
Prices are per month / per location, discounted volumetrically.
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$1.8 Billion Dollar Revenue Opportunity
Fast Casual Dining50,000 US Locations
Retail Trade & Food Services3 Million US Locations
All Restaurants1 Million US Locations
Market Opportunity
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CompetitionField Managem
entRe
puta
tion
Management
Voice of the Customer
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10+ paying customers and a few free pilots with fortune 500 companies
Traction / Pilots
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Go To Market Strategy
Sales Team Content Marketing& Case Studies
Tradeshows Channel Partners
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PartnershipPartnership
Benchmark Intelligence recently became an official partner with the IBM Watson ecosystem. This will allow us to use Watson to run analysis on open ended data and to tap into IBM's massive salesforce, who will be helping us sell Benchmark into large retail enterprises.
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Exits
2015
Acquired By For
N/A
2014 $5.3 B
2014 N/A
$43 M2013
2011 $440 M
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Pre-seed funding
Benchmark Intelligence is a proud graduate of two awesome accelerator programs.
• $20,000• Located in Boulder, CO• Graduated from the program May 15th, 2015• Average seed capital raised: $580,000
• TOP 10 ACCELERATOR• $50,000• Located in Cincinnati, OH• Graduated from the program October, 7th 2015• 56 total graduates have raised over $120M in aggregate• 4 graduates have had succesful exits
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Fast Casual Dining50,000 US Locations
Retail Trade & Food Services3 Million US Locations
All Restaurants1 Million US Locations
Answering why certain locations perform better than others.
Uniquely Experienced Team
Large market opportunity with fragmented competition
In market traction including pilots with Fortune 100 companies.
•
•
Distribution potential with IBM
$750kSeed Round
Raising
Contact
Eric Santos [email protected]
www.usebenchmark.com