Ben Baldwin meshU; May 17 2010
-
Upload
clearfit -
Category
Self Improvement
-
view
1.337 -
download
1
description
Transcript of Ben Baldwin meshU; May 17 2010
![Page 1: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/1.jpg)
Hiring Mistakes: A How-To Guide!
Ben Baldwin, Co-Founder
![Page 2: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/2.jpg)
Hiring Mistakes: A How-To Guide!
Ben Baldwin, Co-Founder
![Page 3: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/3.jpg)
![Page 4: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/4.jpg)
![Page 5: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/5.jpg)
![Page 6: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/6.jpg)
Blog | MakeHiringEasy.com
![Page 7: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/7.jpg)
![Page 8: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/8.jpg)
Hiring is not a problem … right?
Technology has !xed it … right?
![Page 9: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/9.jpg)
![Page 10: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/10.jpg)
On average, 45% of new hires leave in the !rst 6 months and 15% of new hires are !red within the !rst year*
* Charles A. Handler, Ph.D. (2009) Using Technology to Support Informed Decision Making Within the Hiring Process
![Page 11: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/11.jpg)
Employee turnover costs range from 1/2 to 5 times an employee's annual wages*
* Charles A. Handler, Ph.D. (2009) Using Technology to Support Informed Decision Making Within the Hiring Process
![Page 12: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/12.jpg)
Average employee tenure has been dropping like a
stone and employee turnover rates
continue relatively unchanged
* Employee Bene!t Research Institute, 2006 ; HR.com, All-Time Low Employee Tenure Draining Knowledge.
![Page 13: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/13.jpg)
Money-back guarantee!
![Page 14: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/14.jpg)
![Page 15: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/15.jpg)
![Page 16: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/16.jpg)
Yes
You are screwed
![Page 17: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/17.jpg)
Agenda
1.! Your time is too valuable to waste on preparation!
2.! If you build it, they will come!
3.! Hire !rst, ask questions later!
![Page 18: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/18.jpg)
1.! Your time is too valuable to waste on preparation!"
![Page 19: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/19.jpg)
Why invest your time with hiring? "
Your strength is managing weak employees … right?
![Page 20: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/20.jpg)
1.! Enjoy spending 100% more time hiring! "
2.! You get to !re 15% more people
3.! Relish expanding your costs 50-500%! "
![Page 21: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/21.jpg)
Hiring smart people has been the single most important thing
- Bill Gates
The di#erence between an A team and an A+ team is $1 billion
- Paul English, Co-Founder of Kayak.com
![Page 22: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/22.jpg)
1.! What do you need?
2.! What don’t you need?
![Page 23: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/23.jpg)
Expe
rien
ce
Personality
Job Fit Experience AND Personality
![Page 24: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/24.jpg)
Can they bootstrap?
Will they part with their expense budget?
![Page 25: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/25.jpg)
![Page 26: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/26.jpg)
1st in the American League West with a record of 96 wins and 66 losses ...
![Page 27: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/27.jpg)
You can predict
who will succeed
![Page 28: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/28.jpg)
How?
![Page 29: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/29.jpg)
Ask what business you are in … really?
![Page 30: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/30.jpg)
Ask what is success
for your job?
![Page 31: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/31.jpg)
Ask what type of person do you need?
" ! Take leadership
" ! In$uence others
" ! Driven
" ! Recover from setbacks
" ! Tolerate risk
" ! Take Leadership
" ! Team-Oriented
" ! Service-Oriented
" ! Self-Regulating
" ! Learn & Problem Solve
Job A Job B
![Page 32: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/32.jpg)
" ! Take leadership
" ! In$uence others
" ! Driven
" ! Recover from setbacks
" ! Tolerate risk
" ! Take Leadership
" ! Team-Oriented
" ! Service-Oriented
" ! Self-Regulating
" ! Learn & Problem Solve
Ask what type of person do you need?
Sales Rep Manager
![Page 33: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/33.jpg)
2. If you build it, they will come!
![Page 34: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/34.jpg)
When someone mentions the name of a person that they think is exceptional, I give myself seven days to track them down, make an o#er and have them accept it.”
- Paul English, Co-Founder, Kayak.com
![Page 35: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/35.jpg)
1.! What is their job acceptance criteria?
2.! What is their job search process?
![Page 36: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/36.jpg)
*CareerXroads 9th Annual Source of Hire Study – www.careerxroads.com
Job boards can be tricky for small business!
![Page 37: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/37.jpg)
![Page 38: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/38.jpg)
![Page 39: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/39.jpg)
![Page 40: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/40.jpg)
Give > Get
2 ears, 1 mouth
![Page 41: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/41.jpg)
![Page 42: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/42.jpg)
Halo e#ect
Diagnostic bias
![Page 43: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/43.jpg)
Attractiveness in$uences interview
results*
*Richard Ilkka, Business Communication Quarterly (1995) 11-18. "
![Page 44: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/44.jpg)
The predictive
value of traditional recruiting methods is
about 14%*
*Robert P. Tett, Douglas Jackson and Mitchell Rothstein, Personality Measures as Predictors of Job Performance, Personnel Psychology, Winter 1991, Michigan State University’s School of Business
![Page 45: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/45.jpg)
EEOC
OFCCP
![Page 46: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/46.jpg)
… !re quickly
![Page 47: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/47.jpg)
![Page 48: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/48.jpg)
1.! Everyone processed/assessed using the same tools (even if they’re your friend)
2.! Interview template with questions that work
3.! Multiple interviewers
![Page 49: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/49.jpg)
1.! It’s predictive
2.! It’s faster
3.! It’s fair
![Page 50: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/50.jpg)
Men wanted for hazardous journey. "Small wages, bitter cold,
long months of darkness, constant danger, safe return
doubtful. Honour and recognition in case of success.
(Ernest Shackleton's 1914 ad in the London Times for his expedition to cross Antarctica from sea to sea, via the pole)
![Page 51: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/51.jpg)
Shackleton received more than 5,000"applications*
*!"#$%%&'()*+*#&,*-(./0%)*+*%1/'&2345!-6+7&3.'8
![Page 52: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/52.jpg)
![Page 53: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/53.jpg)
$2,000 to leave after
training
![Page 54: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/54.jpg)
![Page 55: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/55.jpg)
![Page 56: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/56.jpg)
![Page 57: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/57.jpg)
![Page 58: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/58.jpg)
3. Hire !rst, ask questions later!
![Page 59: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/59.jpg)
![Page 60: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/60.jpg)
*CareerBuilder.com survey, 2006..
![Page 61: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/61.jpg)
1.! Open-ended questions
2.! Based on candidates’ strengths/weaknesses
3.! Pause …
![Page 62: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/62.jpg)
Dig deep
Ask:
“Please think about your most signi!cant accomplishment. "Now,
could you tell me all about it?”
*Lou Adler. "
![Page 63: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/63.jpg)
Can they set goals?
Ask: “What important target dates did
you set to reach objectives on your last job? "How did you set the
dates? "Exactly what were they, and what were your results?”
![Page 64: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/64.jpg)
Can they lead?
Ask: “Individuals vary in their ability to use power or
persuasion to in$uence others. "Give me an example of a time when you used either
power or persuasion to guide another person to a worthwhile objective. Be speci!c. "Exactly what did you do, and what were your results?”
![Page 65: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/65.jpg)
Use references to minimize exaggeration
Ask: Who was your last boss?" What will they tell
me about your strengths and weaknesses when I call them this afternoon?" Outcome:
more honest discussion of weaknesses.
*Scott Armstrong interview on MakeHiringEasy.com blog. "
![Page 66: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/66.jpg)
![Page 67: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/67.jpg)
1.! Neck touching
2.! Rubbing !ngers together
3.! Shoulder up
*Joe Navarro. "
![Page 68: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/68.jpg)
![Page 69: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/69.jpg)
Have others interview them:
1.! On di"erent days
2.! In a social or other setting
![Page 70: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/70.jpg)
1.! Problem-solving interview
2.! Salary negotiation
![Page 71: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/71.jpg)
Invest yourself in hiring …
… to avoid spending even more of yourself in managing and !ring
![Page 72: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/72.jpg)
1.! Focus on what’s important and what’s NOT important
2.! Hiring is sales not just marketing, stupid
3.! Interview for !t, in addition to technical ability
![Page 73: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/73.jpg)
Follow these steps …
![Page 74: Ben Baldwin meshU; May 17 2010](https://reader033.fdocuments.in/reader033/viewer/2022051609/546c66b8b4af9f662c8b50bb/html5/thumbnails/74.jpg)
… and your wildest dreams will come true
Thank you! Email | ben@clear!t.com
Blog | www.MakeHiringEasy.com