Belgian Police Web Platform

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Belgian Police Web Platform An open government platform for the Belgian Local Police http://www.openpolice.be

description

An open government platform for the Belgian Local Police. More information at http://www.openpolice.be.

Transcript of Belgian Police Web Platform

Page 1: Belgian Police Web Platform

Belgian Police Web Platform

An open government platform for the Belgian Local Police

http://www.openpolice.be

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Open Everything

Open Development - Open Source - Open Data

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Why Open Matters

We strongly believe that an open development model is the only way to foster badly-needed government standards, remove the fear of proprietary lock-in for government agencies, and create a large

ecosystem that spans the government as a whole.

All of our code is freely available under an open source license. Anyone can run it, build on it, or submit changes to it.

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http://openpolice.be

Open Development

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https://github.com/belgianpolice/internet-platform

Open Source

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http://www.lokalepolitie.be/5388/nieuws.json

Open Data

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Problem definition

Online public content created by Belgian local Police zones is inconsistent and does not target the needs of the user.

Content cannot be properly consumed on mobile devices and managing the content is complex and requires too much

(technical) knowledge.

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Challenge

Improve User Experience (UX) and all aspects of the end-user's online interaction with the organization and its services.

http://www.usability.gov/what-and-why/user-experience.html

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Factors that Influence UX● Useful - Your content should be

original and fulfil a need

● Usable - Site must be easy to use

● Desirable - Image, identity, brand, and other design elements are used to evoke emotion and appreciation

● Findable - Content needs to be navigable and locatable onsite and offsite

● Accessible - Content needs to be accessible to people with disabilities

● Credible - Users must trust and believe what you tell them

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User ResearchWhy do people visit a police site ?

● They are looking for contact information

● They have a question or problem

● They are looking for specific information

● They clicked a shared link on social media

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Key Functionalities5 key functionalities based on user research.

● News

● Questions

● Traffic

● About us

● Contact

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AccessibilityAccessibility principles to follow for implementation

● Conforms to WCAG 2.0 level AAA

● Leverages WAI-ARIA & HTML5

● Support for HTML data (schema.org)

● Progressive Enhancement (Mobile First) strategy

● Optimised for performance

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The ResultSome screenshots

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http://www.lokalepolitie.be/5388

Support for any device

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Simple administration

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Integrated support system

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DemoTry it yourself

www.openpolice.be/demo

or

www.lokalepolitie.be/leuven

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MetricsThe web platform in numbers

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Today’s coverage

Used by 75% of all the Belgian Police zones.

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Online growth

We will reach almost 3 million unique visitors by the end of 2014.

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Mobile on the rise

More then 25% of visitors are using a mobile device.

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Key functionalities

Pageviews based on key functionalities

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We build things for the web

About uswww.timble.net/about