Being a Good SharePoint Parent
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Transcript of Being a Good SharePoint Parent
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Being a GoodSharePoint Parent
How limits, focus, and the right people can ease SharePoint
growing pains
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Matt Linxwiler• Manager, Intranet Technology at
ALSAC/St. Jude Children’s Research Hospital
• 18+ years in web development
• 4 years with SharePoint
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St. Jude Children’s Research HospitalFounded by entertainer Danny Thomas
No child should die in the dawn of life
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What makes St. Jude unique?
St. Jude combines pioneering research and exceptional care.
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What makes St. Jude unique?
One child saved at St. Jude means thousands more saved worldwide.
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What makes St. Jude unique?
No family ever pays St. Jude for anything.
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ALSAC• The fundraising and awareness
organization for St. Jude Children's Research Hospital
• Provides 75% of the hospital’s fundingoHospital’s daily operating costs are $1.8
million
• In FY12, ALSAC raised $814 million
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ALSAC’s SharePoint Environment• SharePoint 2010 Enterprise Edition
o Project Server 2010
o Several third-party add-ons
• 75-80 Site Collections• Site owners for each
• 3 dedicated SharePoint staff
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Why SharePoint?• 1200+ employees
o Memphis Headquarters (~700 staff)o 30+ field offices across the U.S.
• We needed a way too Share documentso Collaborate on projectso Build online forms quickly
• Already invested in Microsoft technologyo Windows, Office, SQL Server, etc.o Had already been installed as a rogue
environment
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ALSAC Best Practices
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What is this quote from?
I wear the chain I forged in life! I made it link by link and yard by yard! I gartered it on of my own
free will and by my own free will, I wore it!
– Jacob Marley’s Guide to SharePoint Administration
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Site Owner Capabilities• ALSAC site owners are responsible for
oCreating libraries, lists, and calendarsoManaging contento Access to contento First-level support for their users
• None of our site owners are Site Collection Administrators
• Many are not even default Site Owners
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Site Owner CapabilitiesWe create a custom permission level and remove the following permissions:
o Manage Permissionso Create Subsiteso Manage Websites
o Apply Themes and Borderso Apply StyleSheetso Create Groups
The reduced permission level allows us too Maintain look and feelo Contain sprawlo Keep permissions from getting out of hand
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Clean Up After Yourself• Whenever possible, clean things up
oDelete unused/test sites, libraries, listso Especially before migrating or moving file
shares• Digital clutter comes at a price
o Additional storageoWasted migration effortoWasted time determining if you still need to
keep something
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Clean Up After YourselfFor sites with messy permissions
oCreate a new site with default permissionsoCopy content from old siteo Let users who need access request it again
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No Code• We wanted to avoid the complexity that custom
coding adds to support and future upgrades
• Configuration vs Customization
• SharePoint does a lot out of the boxo Some people jump straight to Visual Studio without
understanding what SharePoint can do natively.
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No Code• Alternatives
oUse “page hacks” using a web part and JavaScript (such as JQuery)
o Third-party tools are available for many common issues
• Requires you to view work through a SharePoint lens
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Train People• Don’t assume SharePoint is easy
• Lack of training can lead too An unruly farmoUnderused featureso Low adoption
• The goal is to empower users so that they can “do for themselves” without creating a mess
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Hire People• SharePoint’s #1 system
requirement is peopleoRight numberoRight roles (administrator,
analyst, architect, developer)• SharePoint ownership is
not “other duties as assigned”
(duh!)
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And Have Fun!
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My Favorite Business Requirement Ever
Me: “Is this always the case?”
Answer: “It is,(from the Legal dept)
except when it isn’t.”
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Keep It Simple• Don’t give users more than they can
handle• Let users graduate to more advanced
solutions• You can always enhance the solution later
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Deliver Small• Don’t try to boil the ocean
oWhat is the smallest, functional thing you can deliver?
oWhat is the smallest audience you can start with?
• Give your users something useful and let them tell you what else they need
• You can always enhance the solution later
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Consider This• If you can deliver 80% of what your users
want in a much shorter timeframe, is that good enough?
• In many cases the answer is “Yes”, and…
• …they’ll never ask for any additional enhancements.