Factors Influencing the Unethical Behavior of Business People
Behavioral insights into unethical behavior and corruption...Many people cheat, but not to the full...
Transcript of Behavioral insights into unethical behavior and corruption...Many people cheat, but not to the full...
Behavioral insights into unethical behavior and corruption
Nils Köbis
CREED University of Amsterdam
14,12.2017
Structure
1. Distinguishing between different types of corruption
2. Behavioral insights into unethical behavior & corruption
3. Pathways towards reducing corruption
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What do you think of when you hear the word
Corruption?
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Loose use of the term in public parlour and media
Can refer to anything that is rotten, a state going fromgood to bad
Has a long history
Widely used definition:
“abuse of entrusted power for private gains”
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One word, many meanings
Atlas of Corruption Types
Köbis & Huss (2017) Atlas of Corruption types
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In every society people are entrusted with shared resources
Institutions/individuals govern these common resources (Ostrom, 2000)
→ Set up ensure fair resource allocation
People are entrusted with power over resources
→ Corruption = act of impartiality violation (Kurer,
2005; Rothstein, 2011)
→ Power holder faces social dilemma:
→ Short term self-interest vs. long-term collective interest (Köbis et al. 2016)
(Köbis et al. 2016)
Commmon
Resource
Corrruption = impartiality violation
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Insight
✓ Corruption is an umbrella term encompassing multiple corrupt behaviors
✓ Impartiality violation of entrusted resources is keyelement of corruption
✓ Gaining useful behavioral insights into corruptionrequires specfication of corruption type at hand
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Macro
Meso
Micro
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Zoom level
Experiments on unethical behavior and
corruption
Behavioral Ethics:
“The study of individual behavior that is subject to or judged according to generally accepted moral norms of behavior”
Trevino et al. (2006)
“A field that is primarily concerned with explaining individual behavior that occurs in the context of larger social prescriptions”
Tenbrunsel & Smith-Crowe (2008)
→ Allows to examine causal links of individual and situational factors on unethical and corrupt behavior
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1. Group:
Hand in
A) math tests
B) report sheets
2. Group:
Hand in only
B) report sheets
➔ Allows dishonest overstating of performance
Behavioral Measures I – Matrix paradigm
Got it
43 Eisenberger (1986) Ariely (2012)
1. People roll a die in privacy
2. Report outcome
3. Get paid according to reported number
Behavioral measure II – Die rolling paradigm
1 = $1 2 = $2 3 = $3 4 = $4 5 = $5 6 = $6
Fischbacher & Fölmi-Heusi (2012) Shalvi, Dana, Handgraaf & De Dreu (2011)44
Justified unethicality
1. Single die roll
2. Roll three times but report the first
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M = $4.45
Shalvi, Dana, Handgraaf & De Dreu (2011) 48
0
10
20
30
40
50
60
1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6
Roll + 1 (theoretical) Multiple rolls (n = 62) Single roll (n = 67)
M = $4.45
49 Shalvi, Dana, Handgraaf & De Dreu (2011)
M = $4.45
50 Shalvi, Dana, Handgraaf & De Dreu (2011)
M = $4.45 M = $3.97
51 Shalvi, Dana, Handgraaf & De Dreu (2011)
ShufflingObserving Choosing
“I rolled a 4!”
InventingObservingMentally simulating Choosing
“I rolled a 4!”
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Shalvi, Dana, Handgraaf & De Dreu (2011)
✓ Shuffling facts feels legitimate,
✓ inventing facts, does not
Insight
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Dual process meets behavioral ethics
System 1 → fast, inflexible, imprecise → intuitiveSystem 2 → slower, more flexible, calculated→ deliberate(Kahneman, 2011)
In tempting settings with complete anonymity:
Intuitive reaction → (dishonestly) serve self-interest
Deliberative reaction → calibrate to what feels justified
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Do more people lie?
Intuition > ControlIntuition < Control
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Köbis, Verschuere, Bereby-Meyer, Rand, & Shalvi (2018)
Yes, suggesting intuitive dishonesty
→ odds of cheating 35.4% higher in the intuition vs. control condition
Log(OR) = 0.30, 95%CI[0.10; 0.51], Z = 2.91, p = 0.003)
Do more people lie?
Intuition > ControlIntuition < Control
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Köbis, Verschuere, Bereby-Meyer, Rand, & Shalvi (2018)
Do people lie more?
Control < Intuition Control > Intuition 57
Köbis, Verschuere, Bereby-Meyer, Rand, & Shalvi (2018)
Yes, suggesting Intuitive dishonesty
Hedges g = 0.24; d = 0.24; 95%CI[0.14; 0.34], Z = 4.85, p <.01
Do people lie more?
Control < Intuition Control > Intuition 58
Köbis, Verschuere, Bereby-Meyer, Rand, & Shalvi (2018)
Yes, suggesting Intuitive dishonestyHedges g = 0.24; d = 0.24; 95%CI[0.14; 0.34], Z = 4.85, p <.01
Do people lie more?
Control < Intuition Control > Intuition
→ choosing two people at random from control & intuition group,→ probability person from intuition group to cheat more than one from the control group is 57%
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Do more people lie?
Another participant: n.s.Experimenter: intuitive dishonesty
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Do people lie more? Others as victims
Insight
✓Meta analysis of 66 experiments suggest “intuitive dishonesty“
✓ Ethical temptations in private settings with impunity✓When people are restrained of capacities to
deliberate more people cheat and people cheat more…
✓ …as long as concrete others don’t get hurt
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Lying for charity Lewis et al., (2012)
Legitimizes serving cheating Wiltermuth (2011)
Justifies lying all the way Conrads et al. (2013)
More beneficiaries, larger lies Gino, Ayal, & Ariely (2013)
Deception breeds trust Levine & Schweitzer (2014)
Oxytocin evokes group-serving lies Shalvi & De Dreu (2014)
Others as beneficiaries
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Gächter & Schulz (2016)
Others as information source
External validity
Lying in die rolling paradigm is associated with:
Free-riding on buses Dai, Galeotti & Villeval
Not returning undeserved pay Stoop & Potters
Misbehavior in school Cohn & Maréchal
Nurses being late to work Hanna & Wang
Milk-sellers diluting milk with water Kröll
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✓ Many people cheat, but not to the full extent✓ People want to maintain a positive self-view →
preference for truth telling (Abeler et al 2018)
✓ Rationalizations/ justifications are important✓ People do what they can justify to themselves and
others
✓ Social element shapes decision✓ Others play a key role (victim, beneficiary, source of
information) ✓ Most studies look at people acting in isolation
Insights
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Dyads (A & B): privately roll a die and report the outcome If double → both A & B get the value of the double in €If no double → both A & B get nothing
€5
Collaborative cheating
A B
B: I rolled
€5€5
Weisel & Shalvi (2015)67
Expected distribution (if honest)
16.67% doubles68
Weisel & Shalvi (2015)
Observed distribution (dishonest)
16.67% doubles 82% doubles69
Weisel & Shalvi (2015)
Round
A sets the stage; B gets the job done
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
A’s report B’s report
Rep
ort
Period70
Weisel & Shalvi (2015)
A sets the stage; B gets the job done
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
A’s report B’s report
Period
Rep
ort
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Weisel & Shalvi (2015)
A sets the stage; B gets the job done
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
A’s report B’s report
Rep
ort
Period72
Weisel & Shalvi (2015)
Period1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
A’s report B’s report
SignalingR
epo
rt
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Insight
✓ Collaboration is a moral currency
✓ By collaborating, one can offset the costs associated with harming others by lying
✓ Research on the collaboration is needed to uncover the roots of corruption
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Corrupt dyadPower asymmetry
Victim
Methodology
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Behavioral measure - Bribery game I
Repeated play
User:
transfer money to
Public Official
Public Official:
accept or reject
distribution of points
Abbink, Irlenbusch Renner, (2001)77
Three conditions:
a) Control condition
b) Negative externalities
c) Sudden death
Corruption = offering/ receiving bribes + acting accordingly
Bribery game I
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Abbink, Irlenbusch Renner, (2001)
Findings:
- reciprocity can be established even if it cannot be enforced
- no effects of externalities
- punishment has a strong and significant effect, even though the probability is low
Bribery game I
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Abbink, Irlenbusch Renner (2001)
Banuri & Eckel (2009)
Bribery game II
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Two treatments
citizen punishment & control
US and in Pakistan
Results punishment:
US: firms < officials,
punishment reduces bribe offered and accepted
Pakistan: firms > officials,
punishment no effect on bribe offers, but effect on bribes accepted
Bribery Game III
Institution PlayerPower holder
= awards public tender (120 credits)
Player 1 Endowment = 400 credits
Player 2Endowment = 400 credits
Several rounds competing bids
(0-50 credits)
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Institution PlayerPower holder
= awards public tender (120 credits)
Player 1 Endowment = 400 credits
Player 2Endowment = 400 credits
Several rounds competing bids
(0-50 credits)
Bribery Game III
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Slippery Slope vs. Steep cliff
Mild bribery?
YesNo
Severe bribery?0% advantage
Costs: 0$
Yes 25% advantageCosts: 10.000$
100% advantageOverall costs: 40.000$
No
Severe bribery?
100% advantageCosts: 40.000$
0% advantageCosts: 0$
Yes No
Köbis, Van Prooijen, Righetti, & Van Lange (2017)84
Study name Statistics for each study Odds ratio and 95% CI
Odds Lower Upper
ratio limit limit Z-Value p-Value
Study 1 0,233 0,100 0,539 -3,398 0,001
Study 3 0,241 0,103 0,566 -3,268 0,001
Study 2 0,396 0,214 0,734 -2,945 0,003
Study 4 0,644 0,386 1,072 -1,693 0,091
0,377 0,230 0,617 -3,875 0,000
0,01 0,1 1 10 100
Steep Cliff Slippery Slope
Meta Analysis
Köbis, Van Prooijen, Righetti, & Van Lange (2017)
Total:OR = 2.65N =Mage = 35.9 (11.9) ♀= 52.3%
Study name Statistics for each study Odds ratio and 95% CI
Odds Lower Upper
ratio limit limit Z-Value p-Value
Study 1 0,233 0,100 0,539 -3,398 0,001
Study 3 0,241 0,103 0,566 -3,268 0,001
Study 2 0,396 0,214 0,734 -2,945 0,003
Study 4 0,644 0,386 1,072 -1,693 0,091
0,377 0,230 0,617 -3,875 0,000
0,01 0,1 1 10 100
Steep Cliff Slippery Slope
Meta Analysis
Steep cliff → Slippery slope
Slippery Slope vs. Steep cliff
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Insight
✓ Bribery games provide insights into corrupt behavior
✓ Large collection of bribery games exists (Wantchekon & Serra, 2012)
✓ A lot of heterogeneity (Köbis et al forthcoming)
✓ Mixed effects→ some indication for effectiveness of punishment
However:
✓ Vast majority of corruption games do not model corrupt behavior as a social dilemma
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Systemic corruption
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1. Culture Repeated corruption becomes normal =
acceptable
More corruption in cultures withhigher…
…masculinity, power-distance and uncertainty avoidance (Husted, 1999)
…collectivism (Mazar and Aggarwal, 2011)
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Explanations
Köbis, Soraperra, & Troost (2018)
1. Culture Repeated corruption becomes normal =
acceptable
More corruption in cultures withhigher…
…masculinity, power-distance and uncertainty avoidance (Husted, 1999)
…collectivism (Mazar and Aggarwal, 2011)
Diplomats from “corrupt” countriesabuse immunity more (Fisman & Miguel,
2008)
Frequency dependent equilibrium
(Bardhan, 1997; Fisman & Golden,
2017)
Corruption corrupts (Andvig &
Moene, 1990)
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Explanations
Köbis, Soraperra, & Troost (2018)
1. Culture Repeated corruption becomes normal =
acceptable
More corruption in cultures withhigher…
…masculinity, power-distance and uncertainty avoidance (Husted, 1999)
…collectivism (Mazar and Aggarwal, 2011)
Diplomats from “corrupt” countriesabuse immunity more (Fisman & Miguel,
2008)
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Explanations
2. Coordination Frequency dependent equilibrium
(Bardhan, 1997; Fisman & Golden, 2017)
Corruption corrupts (Andvig & Moene, 1990)
Self-reinforcing Corruption (Stephenson,
2018)
Köbis, Soraperra, & Troost (2018)
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Explanations
2. Coordination Frequency dependent equilibrium
(Bardhan, 1997; Fisman & Golden, 2017)
Corruption corrupts (Andvig & Moene, 1990)
Self-reinforcing Corruption (Stephenson,
2018)
Payoffs for being „not corrupt“
Payoffs for being„corrupt“
Köbis, Soraperra, & Troost (2018)
Social norms of corruption
Social norms: Shared understandings about actions that are obligatory, permitted, or forbidden within a society (Ostrom, 2000: 143-144)
Two elements:
Injunctive (personal/ social) → acceptability
Descriptive → frequency
Cialdini et al. (1990), Bicchieri, (2016)
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Köbis, Soraperra, & Troost (2018)
Insight
✓ Corruption tends to reinforce itself→ social trap
✓ Decision to engage in corruption is often a social dilemma
✓ Two main explanations for the persistence: culture & coordination
✓ Social norms frameworks allow deriving testablehypotheses about the interplay of both elements(descriptive and injunctive) norms
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Lab Experiments
• Barr & Serra (2010): bribery game @Oxford
• Abbink, Freidin, Gangadharan, & Moro (2018): emphasis on descriptive norms
• Köbis et al. (2015); Schramm et al. (2018): descriptive norms → corrupt behavior
“I bribe because others are doing it too – even though I think it’s wrong”
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00%
25%
50%
75%
100%
low control high
Fair
Bribe
N = 259, Mage = 35.6 (11.5), ♀= 42.1%
Social nudges to reduce corruption
B = -.93, Wald = 16.2, p < .001, Exp(B)=0.39
“Almost nobody bribes”
“Almost everybody
bribes”
Köbis et al. (2015)95
00%
25%
50%
75%
100%
low control high
Fair
Bribe
N = 259, Mage = 35.6 (11.5), ♀= 42.1% B = -.93, Wald = 16.2, p < .001, Exp(B)=0.39
“Almost nobody bribes”
“Almost everybody
bribes”
Köbis et al. (2015)96
Social nudges to reduce corruption
00%
25%
50%
75%
100%
low control high
Fair
Bribe
N = 259, Mage = 35.6 (11.5), ♀= 42.1% B = -.93, Wald = 16.2, p < .001, Exp(B)=0.39
Köbis et al. (2015)97
Social nudges to reduce corruption in the lab
00%
25%
50%
75%
100%
low control high
Fair
Bribe
N = 259, Mage = 35.6 (11.5), ♀= 42.1% B = -.93, Wald = 16.2, p < .001, Exp(B)=0.39
Köbis et al. (2015)98
Social nudges to reduce corruption in the lab
00%
25%
50%
75%
100%
low control high
Fair
Bribe
N = 259, Mage = 35.6 (11.5), ♀= 42.1% B = -.93, Wald = 16.2, p < .001, Exp(B)=0.39
Köbis et al. (2015)99
Social nudges to reduce corruption in the lab
• Can a descriptive norms message on posters succesfullychange participants’
a. beliefs about corrupt behavior of others (perceived descriptivenorms)?
b. bribery levels in a corruption game?
Köbis, Soraperra, & Troost (2018) 100
Social nudges to reduce corruption in the field
Set-up
• Baseline: N = 187 • Treatment: N = 124• Mobile lab in a mall in Manguzi,
South Africa• Duration: 27.6 minutes• Payoffs:
show-up fee: R25(± €1,50) + R25-45,- (± €1,50-2,73)
• Payment via Instant Money transfer to phone number byRA3
• Pre-registration on OSF
Week 1:RA1 conducts lab study = BASELINE 1
Week 2:RA2 distributes poster
RA1 conducts lab study = TREATMENT
Week 3:RA2 takes down posters = COOL DOWN
Week 7:RA1 conducts lab study = BASELINE 2
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MeasuresIn the mobile lab
1. Incentivized norms assessment ▪ 3 items (1 bribery transaction)
▪ Descriptive & injunctive norms
2. Bribery Game▪ Social dilemma framework
▪ Matching groups of 10
▪ Strategy method
3. Demographics▪ Age, gender, education, phone number, date of
salary payment, recognition of the poster
Outside of the lab
1. Missing stock ▪ In pharmacy drugs are frequently sold under the
counter
▪ Although decreased after recent introduction of findes, still exists
▪ Stock inventory every evening
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Social Dilemma Bribery Game
Social Dilemma Bribery Game
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Social Dilemma Bribery Game
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Social Dilemma Bribery Game
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Social cost for each succesful briberytransaction = -2 R
Social Dilemma Bribery Game
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Pre-registered Hypotheses
• H1: Perceived descriptive social norms about bribery (Item 1) are lower in the period of the Poster treatment compared to the Baseline treatment.
• H2: Perceived injunctive social norms about bribery (Item 2) do not statistically differ between both treatments.
• H3: The levels of bribe offers in the bribery game are lower in the period of the Poster treatment compared to the Baseline treatment.
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Pre-registered Hypotheses
• H1: Perceived descriptive social norms about bribery (Item 1) are lower in the period of the Poster treatment compared to the Baseline treatment.
• H2: Perceived injunctive social norms about bribery (Item 2) do not statistically differ between both treatments.
• H3: The levels of bribe offers in the bribery game are lower in the period of the Poster treatment compared to the Baseline treatment.
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Results
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Results
Probit regression reveals significant shift in perceived descriptive norms duringposter treatment (B = -0.341)***
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Pre-registered Hypotheses
• H1: Perceived descriptive social norms about bribery (Item 1) are lower in the period of the Poster treatment compared to the Baseline treatment.
• H2: Perceived injunctive social norms about bribery (Item 2) do not statistically differ between both treatments.
• H3: The levels of bribe offers in the bribery game are lower in the period of the Poster treatment compared to the Baseline treatment.
• H4: Missing stock decreases in the period of the poster treatment compared to the baseline treatment.
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Pre-registered Hypotheses
• H1: Perceived descriptive social norms about bribery (Item 1) are lower in the period of the Poster treatment compared to the Baseline treatment.
• H2: Perceived injunctive social norms about bribery (Item 2) do not statistically differ between both treatments.
• H3: The levels of bribe offers in the bribery game are lower in the period of the Poster treatment compared to the Baseline treatment.
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Results
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Results
Probit regression reveals neither a significant shift in perceived social injunctive norms duringposter treatment (B = 0.075)…
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Results
… nor in personal injunctive norms (B = -0.073)
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Results
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Pre-registered Hypotheses
• H1: Perceived descriptive social norms about bribery (Item 1) are lower in the period of the Poster treatment compared to the Baseline treatment.
• H2: Perceived injunctive social norms about bribery (Item 2) do not statistically differ between both treatments.
• H3: The levels of bribe offers in the bribery game are lower in the period of the Poster treatment compared to the Baseline treatment.
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Pre-registered Hypotheses
• H1: Perceived descriptive social norms about bribery (Item 1) are lower in the period of the Poster treatment compared to the Baseline treatment.
• H2: Perceived injunctive social norms about bribery (Item 2) do not statistically differ between both treatments.
• H3: The levels of bribe offers in the bribery game are lower in the period of the Poster treatment compared to the Baseline treatment.
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Results Bribery Game
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Results Bribery Game
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Pre-registered Hypotheses
• H1: Perceived descriptive social norms about bribery (Item 1) are lower in the period of the Poster treatment compared to the Baseline treatment.
• H2: Perceived injunctive social norms about bribery (Item 2) do not statistically differ between both treatments.
• H3: The levels of bribe offers in the bribery game are lower in the period of the Poster treatment compared to the Baseline treatment.
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Results Bribery Game
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Results Bribery Game
***
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Pre-registered Hypotheses
• H1: Perceived descriptive social norms about bribery (Item 1) are lower in the period of the Poster treatment compared to the Baseline treatment.
• H2: Perceived injunctive social norms about bribery (Item 2) do not statistically differ between both treatments.
• H3: The levels of bribe offers in the bribery game are lower in the period of the Poster treatment compared to the Baseline treatment.
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Consistency
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Consistency
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Insight
✓ Descriptive norms contribute to persistence of corrupt systems
✓ Perceptions of descriptive norms rather than injunctive normsdrive corrupt behavior→ Coordination > culture
✓ Experimental evidence indicates: descriptive norms are malleable
✓ in the lab and in the field
✓ Changing descriptive norms can reduce corrupt behavior (at leastshort term) → window for opportunity
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Corruption in the education sector:
Immense financial resources are invested in education: National governments allocate 20%-30% of their national budgets to education
(UNDP, 2012)
Global Partnership for Education (GPE) spends $110 billion 2018-2020
Corruption in the education sector marks a severe obstacle (Heyneman et
al., 2008; UNDP, 2011)
Most pervasive: bribery transactions between teaching staff and students (up to 80% surveyed students report paying bribes)
Educational degrees become high-price low-quality commodities
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How to change systems of corruption?
Side-payments = mutually beneficial & socially costly
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Social Dilemma Bribery Game
N = 480; 14,400 observations
Location: Bogotá, Colombia
Subject pool familiar withcoruption
Matching groups : 2 teachers & 8 students
Students wtih different effort costs β to reflectdifferent incentives forbribery
1. Create a system of corruption→ default
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Social Dilemma Bribery Game
A) Fixed salary increase
One of the most popular interventions (Fisman &
Golden, 2017)
1. more effort (gift exchange)
2. less need for corruption
3. higher opportunity cost (van Reickegem and Weder, 2001)
→ Systematic literature review: mixed results
→ Especially, in countries with ineffective policing institutions fixed salary increase is ineffective
Intervention
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2. Change a system of corruption→ default
six-fold salary increase of salary for teachers
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Social Dilemma Bribery Game
2. Change a system of corruption→ default
six-fold salary increase of salary for teachers
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Social Dilemma Bribery Game
B) Piece rate scheme
Pay teachers according to the number of students they attract
Competition for students can help to lower extraction of bribes
Empowering parents and students to choose their school
Market for integrity by restructuring incentives
Intervention
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2. Change a system of corruption
Introduction of piece rateIntroduction of piece rate, payment per student in class
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Social Dilemma Bribery Game
Social welfare
Piece rate increasesoverall welfare
Reduces the erosion of
educational degrees due
to bribery
Proof of concept
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Insight
✓ Corruption in endemic contexts best modeled as social dilemma
✓ Creating a corrupt system before testing interventions✓ Studying corruption in the education sector ✓ Fixed salary increase ineffective✓ Piece rate scheme reduces corrutption→ proof of
context
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Anti-corruption through a social norms lens
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Anti-corruption through a social norms lens
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Anti-corruption through a social norms lens
Köbis, Jackson & Iragorri-Carter (2018)
Anti-corruption through a social norms lens
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Not a single corruption norm
“I am a policeofficer and
thus deservethis gift.”
“All mycolleagues are
faking theirtravel
expenses.”
“My superior is suggestingI invite theclient for a
fancy dinner.”
“I need to provide myfamily withthe best.”
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Köbis, Jackson & Iragorri-Carter (2018)
“I am a policeofficer and
thus deservethis gift.”
“All mycolleaguesare faking
their travelexpenses.”
“My superior is suggesting I
invite theclient for a
fancy dinner.”
“I need to provide myfamily withthe best.”
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Köbis, Jackson & Iragorri-Carter (2018)
Diagnosing social norms:
Self-report
Survey
Interview
Vignette
Behavioral
Experiment
Social network analysis
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Anti-corruption through a social norms lens
Köbis, Jackson & Iragorri-Carter (2018)
Changing social norms:
Media / cultural campaigns→ Radio, TV, social media, children’s books
Transformative dialogue techniques→ collective deliberation
Small-torches approach / lighthouse approach
Trendsetters → social network approach
(Expatriate) outsiders → introduction of new norms
Reward integrity→ islands of integrity/ integrity idol
Credible information → reduce pluralitic ignorance
➔ Field research needed
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Anti-corruption through a social norms lens
Köbis, Jackson & Iragorri-Carter (2018)
Overall Summary
✓ Identification of corruption type marks important first step ✓ Rationalizations and social forces shape dishonesty✓ Bribery games can provide behavioral insights into corruption✓ Systemic corruption best modeled as social dilemma✓ Creating a corrupt system before testing interventions✓ Emerging trend: social norms to change collective corrupt
behavioral patterns→ descriptive norms✓ Behavioral field research for eviendece based anti-coruption
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