BECOMING A

CHP CANADA MEMBER

2014

The “go-to guidance document” on how and why to become a CHP Member

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Table of Contents

WHAT IS SELF-CARE? ......................................................................................................................... 4

WHO IS CHP CANADA? ...................................................................................................................... 5

CHP Canada Vision ............................................................................................................................................ 5

CHP Canada Mission .......................................................................................................................................... 5

CHP Canada’s History ........................................................................................................................................ 6

Association Strategy .......................................................................................................................................... 7

Governance Structure ....................................................................................................................................... 8

Board of Directors ............................................................................................................................................. 9

Standing Committees ...................................................................................................................................... 10

Codes and Guidelines ...................................................................................................................................... 11

HOW WILL A CHP CANADA MEMBERSHIP BENEFIT YOU? .............................................................. 12

Benefits of Membership .................................................................................................................................. 12

Active Members .............................................................................................................................................. 14

Associate Members ......................................................................................................................................... 15

Sharing Knowledge .......................................................................................................................................... 16

The Future of the Consumer Health Products Industry .................................................................................. 17

CHP Canada Team ........................................................................................................................................... 18

MEMBERSHIP APPLICATION FORMS ............................................................................................... 19

Associate Member Application Form .............................................................................................................. 19

Active Member Application Form ................................................................................................................... 24

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What is Self-Care?

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Who is CHP Canada?

CHP CANADA’S VISION

"We see a future where self-care is an integral part of Canadian health care and the use of consumer health

products is optimized through improved consumer knowledge, supported by health care providers, payers

and regulators."

CHP CANADA’S MISSION

"To advance Canadian self-care by building an environment that improves the opportunities for people to

manage their own health through the responsible use of safe and effective consumer health products."

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CHP CANADA’S HISTORY

Consumer Health Products Canada (CHP Canada) is the national industry association representing

manufacturers, marketers, and distributors of consumer health products (which includes over-the-counter

medications and natural health products). CHP Canada has been the leading advocate for the consumer

health products industry for over 115 years. We have been involved in shaping virtually every piece of

legislation, regulation or policy that affects our industry and its market. We are committed to working with

our members, the broader health care sector, and governments to build an environment that improves the

opportunities for people to manage their own health through the responsible use of safe and effective

consumer health products.

Together with government and the health care sector, CHP Canada member companies maintain leadership

in the establishment of the regulatory frameworks that safeguard the development, regulation,

advertisement and sale of safe and effective consumer health products in Canada. To further ensure the

safety of Canada's consumer health products, CHP Canada members subscribe to self-regulating industry

codes.

The Association also serves as an information hub, keeping the industry alert to the latest domestic and

international developments and their effect on self-care and the consumer health products industry. As a

member of the World Self-Medication Industry (WSMI), a non-governmental organization with official links

to the World Health Organization, Consumer Health Products Canada helps to promote the worldwide

recognition of the expanding role of self-care and consumer health products in health care.

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THE ASSOCIATION’S STRATEGY

Consumer Health Products Canada

recognizes that increasing self-care’s share

of total health care is the key to success for

its members. Therefore, the Association’s

strategy is to ensure that an efficient

pathway is in place for the introduction of

new and improved products, and for new

users to have access to the information,

products and resources necessary to

expand their self-care choices and activities.

The primary goals for the Association are to

ensure that key stakeholders with influence

over consumer health behaviour

understand the value and nature of consumer health product use and that the regulatory regime

encourages market access for evidence-based consumer health products. Together, these intertwined

strategies can be stated as follows: "Through a strong and influential Association, we will support the

growth of the evidence-based consumer health products market by shaping a stakeholder and regulatory

environment that encourages market access." A formal strategic plan guides the actual programs and

activities of the Association.

Hospital

Care

Physician Care

Self-care

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GOVERNANCE STRUCTURE

Consumer Health Products Canada is governed by a Board of Directors and Executive Committee, along

with a number of committees and task forces on which members are invited and encouraged to

participate. CHP Canada's committees provide insight into issues of concern to the broader industry while

the task forces are formed on an as-needed basis to work on specific issues. The work of the Association is

guided by a strategic plan with annual operating plans.

BOARD OF DIRECTORS

All Official Representatives of the Active Member companies are eligible for election to the Board of

Directors (to a maximum of 20 directors); plus, one Official Representative of an Associate Member

company sits on the Board at any given time.

STANDING COMMITTEES

The OTC Committee, Natural Health Products Committee, and Public Affairs Committee all provide support

for CHP Canada programs to achieve a regulatory regime that encourages market access for evidence-

based consumer health products.

Membership on these committees is open to all Active members. Associate members may participate at

the request of an Active member.

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BOARD OF DIRECTORS

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STANDING COMMITTEES

Strategies Committee

The activities of this Committee is to provide support for Consumer Health Products Canada programs to

develop strategies achieve a regulatory regime that creates a level-playing field and support innovation for

evidence-based natural health products and over-the-counter medicines.

This Committee will ensure consistency and alignment with Consumer Health Products Canada’s strategic

approach; the Strategies Committee will have oversight over the activities of the Product Information Sub-

Committee, Product Authorization Sub-Committee, and the Product Quality Sub-Committee

Product Authorization Sub-Committee

The Product Authorization Sub-Committee provides support for Consumer Health Products Canada's

Strategies Committee programs and implements strategies to achieve a regulatory regime that creates a

level-playing field and support innovation for evidence-based natural health products and over-the-counter

medicines.

This Sub-Committee will be focused on marketing related issues like advertising, labelling and umbrella

branding.

Product Information Sub-Committee

The Product Information Sub-Committee provides support for CHP Canada’s Strategies Committee

programs and implements strategies to achieve a regulatory regime that creates a level-playing field and

support innovation for evidence-based natural health products and over-the-counter medicines.

This Sub-Committee will be looking at influencing the premarket review process for NHPs and OTCs

including streamlining the switch process, achieving consistent standards, guidance and polices for

consumer health products, and improving predictability for industry.

Product Quality Sub-Committee

The Product Quality Sub-Committee provides support for CHP Canada’s Strategies Committee programs and

implements strategies to achieve a regulatory regime that creates a level-playing field and support

innovation for evidence-based natural health products and over-the-counter medicines.

This Sub-Committee will be pushing for efficient inspection and facility licensing systems for NHPs and OTCs

and for consistent quality standards.

Associates Committee

CHP Canada’s Associates Committee is made up of volunteer representatives from the ‘Associate’ class of

membership. The Committee has a mandate to find creative ways for the Association to increase member

value to all associate members through improved communications, networking opportunities, and access

where appropriate to program activities.

This Committee also works to further develop supplier relationships with the Association, and ensure

associate members have the opportunity to contribute to the achievement of the Association’s mission and

strategic goals.

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VOLUNTARY CODES AND GUIDELINES

Even though federal Acts and Regulations govern the sale of consumer health products in Canada,

Consumer Health Products Canada is continuously involved in the self-regulation of the industry, and has

developed a number of voluntary codes and guidelines for the industry.

The Code of Marketing Practices covers product information/safety issues, environmental responsibility,

media advertising and promotion, labeling, trademark equity, sales force representation, public relations,

research, and complaint mechanisms.

The voluntary guideline, Legibility of the Cautionary Message in Consumer Health Product Advertising

(October 2010), outlines the criteria for a minimum size, contrast, and duration on-screen of the cautionary

message in television advertisements to ensure it is legible to consumers. CHP Canada members have

developed these criteria to help consumer health product marketers and advertising agencies ensure the

legibility of the cautionary message, thereby meeting the spirit and intent of the requirements in Section

2.21 of the Consumer Advertising Guidelines for Marketed Health Products.

The Voluntary Labeling Program for Significant Changes to Products provides guidance members can use to

alert consumers to significant changes in consumer health products.

The Technical Research Paper for Improving Label Comprehension can be used by marketers as a means to

improve consumer product labels to increase the overall comprehension by consumers.

The Guidelines for Providing Poison Control Information outlines how members can provide poison

information centres with more complete information on consumer health product formulations. Consumer

Health Products Canada members are encouraged to ensure that information on new products and new

formulations are provided to the POISINDEX® System and that current product listings are reviewed.

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HOW WILL CHP CANADA MEMBERSHIP BENEFIT YOU?

BENEFITS OF A CHP CANADA MEMBERSHIP

Voice to government: CHP Canada is the government's key

contact with the manufacturers, marketers and

distributors of over-the-counter medications and natural

health products. They come to us for your views on the

issues and we ensure that your concerns are

communicated directly and effectively to senior

bureaucrats and elected officials.

Voice to key stakeholders: Key stakeholders, such as those

representing health professionals, look to CHP Canada for

insight on issues that affect self-care and the consumer health products market and industry.

Voice to the media: CHP Canada is the media's key contact for the consumer health products industry. They

come to us for insights into the industry and its issues and for responses in times of crisis.

Technical, regulatory, and public relations expertise: One of the best resources available to member

companies is the knowledge and experience of CHP Canada's staff. As a member, you are welcome to

contact the Association to get information about your industry related concerns. .

Advance knowledge of emerging issues: As a member, we will provide you with advance notice of emerging

issues such as proposals for federal and provincial government legislative, regulatory and policy changes

that affect over-the-counter medications and natural health products, changes to the provincial scheduling

system, environmental and safety issues, and consumer and other trends in the consumer health products

environment.

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BENEFITS OF A CHP CANADA MEMBERSHIP

Influence on industry initiatives: Members who volunteer on

our committees and task forces have the greatest influence on

CHP Canada's initiatives and the positions we present to

government.

Insight: As a member, you have the ability to influence our

research projects, access our research data, and participate in

sector surveys. Our member-only publications provide you with

knowledge about what is happening in the environment that

will affect your business today, tomorrow and for years to

come. Our website provides a great deal of information about

the Association, its members, and the issues that affect the

self-care industry, and as a member, you have access to

exclusive confidential information in the Members’ Area.

Education: CHP Canada offers a variety of educational opportunities for its members including regulatory

training courses, briefings on government initiatives, insights to the marketplace and consumer behaviour,

as well as updates on best practices in leadership, business, and marketing. This is offered through a variety

of communication tools, such as online webinars, teleconference committee meetings, weekly news letter-

Netfacts, the CHP Canada Blog, and online courses.

This year we launched The Essentials of Consumer Health Products online certificate program. This

program consists of 6 modules which are tailored to facilitate your learning in all areas related to consumer

health products. For more details on the individual modules please visit our website www.chpcanada.ca.

Networking and connections: CHP Canada provides a variety of opportunities for you to meet and mingle

with your fellow leaders in the industry. As a member, you are able to promote your services to the public

on our website

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BE PART OF THE NETWORK

Active member

Companies that manufacture, market and distribute consumer health products

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BE PART OF THE NETWORK

Associate members

Organizations of all types that are not eligible for Active Membership, but which have an interest in

supporting the growth of responsible self-care and the consumer health

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SHARING KNOWLEDGE

CHP Canada shares its knowledge and insights with members in many ways.

Netfacts: is one of CHP Canada’s strongest member resources

for up-to-date information. This weekly online newsletter

provides current information on CHP Canada initiatives and on

policy and regulatory amendments that affect the industry. Both

current and past issues can be accessed at any time (upon login)

on the CHP Canada website.

Trends: CHP Canada identifies some of the more significant

trends that are likely to impact on the future of self-care in

Canada. In this edition, we take a critical look at the factors that

are influencing the degree of trust that consumers,

governments, and other stakeholders have in the industry.

Social Media: Also join in on the conversations on

Twitter, Facebook and Linkedin.

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THE FUTURE OF THE CONSUMER HEALTH PRODUCTS INDUSTRY

CHP Canada’s operations are divided into three categories: Advocacy, Member Services and

Communications. The Association defined 26 advocacy, six member services, and five communications

projects. Several main advocacy projects (projects 1-20) were worked on in collaboration with CHP

Canada’s OTC and NHP Committees. The top priority advocacy projects were determined by our Board of

Directors in February of 2014 to be:

Labelling/Name Assessments

Switch

OTC Regulations

Pharmacy Issues (Minor Ailment Schemes and Scheduling)

The 2014 CHP Canada Operating Plan has a detailed description of all Advocacy, Member Services and

Communications projects and is available to members online at www.chpcanada.ca

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THE CHP CANADA TEAM IS HERE FOR YOU

Karen Proud President Ext. 222

Adam Kingsley Vice President Services Ext. 223

DIRECTORS STAFF

Gerry Harrington Director Public Affairs Ext. 227

Sherri Sheney Executive Assistant, Events Ext. 224

Danielle Côté Director Communications Ext. 226

Pina Milito Executive Assistant Ext. 245

MANAGER’S AND OFFICERS

Colleen Reid Comptroller Ext. 232

Kristin Willemsen Senior Manager Scientific and Regulatory Affairs Ext. 231

Anuradha Rao Officer Scientific and Regulatory Affairs Ext. 225

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ASSOCIATE MEMBERSHIP APPLICATION FORM

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ASSOCIATE MEMBERSHIP APPLICATION FORM

The undersigned hereby applies to be an Associate of Consumer Health Products Canada. The following information

is submitted to aid in the assessment of the application.

Company Information Company Name: ............................................................................................................................................................... Address: ............................................................................................................................................................................. Telephone: ........................................................................................................................................................................ Fax: .................................................................................................................................................................................. E-Mail Address: ................................................................................................................................................................ Website Address: ............................................................................................................................................................... Description and/or Nature of Business: ........................................................................................................................... List of major products or services: .................................................................................................................................... ...........................................................................................................................................................................................

Official Representative This individual will be the key contact between your company and Consumer Health Products Canada. S/he will

receive the bulk of the information coming from the Association and will be expected to be able to make key

decisions regarding your company’s involvement in Association activities and initiatives. S/he will be eligible for

election to the CHP Canada’s Board of Directors.

Official Rep. Name: ........................................................................................................................................................... Position Title: .................................................................................................................................................................... Address (if different from main office): ............................................................................................................................ Telephone: ........................................................................................................................................................................ Fax: .................................................................................................................................................................................. E-Mail Address: .................................................................................................................................................................. Administrative Assistant Name: ....................................................................................................................................... E-Mail Address: ..................................................................................................................................................................

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Telephone: ........................................................................................................................................................................ Fax: ..................................................................................................................................................................................

ASSOCIATE MEMBERSHIP APPLICATION FORM

Alternate Representative This individual is back-up to the Official Representative. S/he will receive general mailings applicable to all contacts.

Alternate Rep. Name: ........................................................................................................................................................ Position Title ...................................................................................................................................................................... Address (if different from main office): ............................................................................................................................. Telephone: ........................................................................................................................................................................ Fax: ................................................................................................................................................................................. E-Mail Address: ..................................................................................................................................................................

Staff Contacts Any employee of your company may be added to our database to receive member mailings. Add additional sheets if

needed.

Name: ................................................................................................................................................................................ Position Title ...................................................................................................................................................................... Address (if different from main office): ............................................................................................................................. Telephone: ........................................................................................................................................................................ Fax: .................................................................................................................................................................................. E-Mail Address: .................................................................................................................................................................. Name: ................................................................................................................................................................................ Position Title ...................................................................................................................................................................... Address (if different from main office): ............................................................................................................................. Telephone: ........................................................................................................................................................................ Fax: ...................................................................................................................................................................... E-Mail Address: ..................................................................................................................................................................

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ASSOCIATE MEMBERSHIP APPLICATION FORM

”AFFILIATE” COMPANY

Associate companies may register a “sister company” as an Affiliate at an additional annual fee of $200.00, plus

federal and provincial taxes, per affiliate.

Definition of an Affiliate:

A division or an affiliated company of a CHP Canada’s Associate company in good standing. The Affiliate company

must meet the same requirements as the Associate company to apply (ie., Associate Members are organizations of

all types that are not eligible for Active Membership, but which have an interest in supporting the growth of

responsible self-care and the consumer health products industry).

Do you have an “affiliate” company which would also like to apply? No Yes Company Name: ............................................................................................................................................................... Contact Name: .................................................................................................................................................................. Position Title: ..................................................................................................................................................................... Address: ............................................................................................................................................................................. Telephone: ........................................................................................................................................................................ Fax: .................................................................................................................................................................................. E-Mail Address: ................................................................................................................................................................ Website Address: ............................................................................................................................................................... Description and/or Nature of Business: ............................................................................................................................ List of major products or services: ....................................................................................................................................

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ASSOCIATE MEMBERSHIP APPLICATION FORM

ASSOCIATE FEES STRUCTURE

Associate fees are applied according to company type and pre-tax revenue for self-care business billings by your

company and its affiliates. Please review the following table to determine the fees category that best applies to your

company.

Company Type Revenue Fees

Suppliers (e.g., of product materials and services)

Advertising and marketing agencies

Consultants (eg., regulatory, public relations, legal, etc.)

up to $50,000 $1,000

$50,000 to $100,000 $1,500

$100,000 and over $2,000

Retailer/Wholesaler n/a $2,000

Media n/a $1,000

Other n/a $1,000

Affiliate or Sister Company n/a $200 Each

Fees Category: $ ..............................................................................................................................................................

Note: Federal and provincial taxes will be added to total fees payable

Please accept this signature as authorization and certification that the category we have identified for fees

accurately reflects our company revenue for the most recently completed fiscal year and its affiliates. We agree

to abide by the By-laws of the Association. The Consumer Health Products Canada fiscal year begins May 1st

and

fees are payable each year on this date or upon receipt of a fees invoice from CHP Canada (as applicable).

Authorized by: ............................................................................ Position Title:................................................................ (Print name) Telephone: ....................................................................................................................................................................... Signature:..................................................................................................... Date:.............................................................

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ACTIVE MEMBERSHIP APPLICATION FORM

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ACTIVE MEMBERSHIP APPLICATION FORM

The undersigned hereby applies for membership in the Consumer Health Products Canada. The following information

is submitted to aid in the assessment of the application.

Company Information Company Name: ............................................................................................................................................................... Address: ............................................................................................................................................................................. Telephone: ....................................................................................................................................................................... Fax: .................................................................................................................................................................................. E-Mail Address: ................................................................................................................................................................ Website Address: ............................................................................................................................................................... Description and/or Nature of Business: ........................................................................................................................... List of major products or services: .................................................................................................................................... ...........................................................................................................................................................................................

Official Representative This individual is usually the primary decision maker for the company who is in a position to act quickly on timely issues (e.g. the CEO, President or General Manager) and will receive all of the time-sensitive materials for the company. S/he will receive the bulk of the information coming from the Association to the member company. S/he is also eligible for election to the Board of Directors. Official Rep. Name: ........................................................................................................................................................... Position Title: .................................................................................................................................................................... Address (if different from main office): ............................................................................................................................ Telephone: ........................................................................................................................................................................ E-Mail Address: .................................................................................................................................................................. Administrative Assistant Name: ....................................................................................................................................... E-Mail Address: .................................................................................................................................................................. Telephone: ........................................................................................................................................................................ Fax: ..................................................................................................................................................................................

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ACTIVE MEMBERSHIP APPLICATION FORM

Alternate Representative This individual is backup to the Official Representative. S/he will receive general mailings applicable to all members. S/he is not eligible for election to the Board of Directors, but may be nominated to committees and task forces. Alternate Rep. Name: ........................................................................................................................................................ Position Title ...................................................................................................................................................................... Address (if different from main office): ............................................................................................................................. Telephone: ........................................................................................................................................................................ Fax: ..................................................................................................................................................................... E-Mail Address: ..................................................................................................................................................................

Communications Representative This individual should have responsibility for the member company’s consumer communications, media relations, public affairs, pharmacy relations, medical liaison, corporate relations, or government relations programs. S/he is eligible for nomination to committees and task forces. Communications Rep. Name: ............................................................................................................................................ Position Title ...................................................................................................................................................................... Address (if different from main office): ............................................................................................................................. Telephone: ........................................................................................................................................................................ Fax: ...................................................................................................................................................................... E-Mail Address: ..................................................................................................................................................................

Communications Representative Alternative (Optional) Alt. Communications Rep. Name: ...................................................................................................................................... Position Title ...................................................................................................................................................................... Address (if different from main office): ............................................................................................................................. Telephone: ........................................................................................................................................................................ Fax: .................................................................................................................................................................................. E-Mail Address: ..................................................................................................................................................................

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ACTIVE MEMBERSHIP APPLICATION FORM

Marketing Representative This individual should have responsibility for the member company’s marketing, advertising or promotional activities. S/he is eligible for nomination to committees and task forces. Marketing Rep. Name: ....................................................................................................................................................... Position Title ...................................................................................................................................................................... Address (if different from main office): ............................................................................................................................. Telephone: ........................................................................................................................................................................ Fax: .................................................................................................................................................................... E-Mail Address: ..................................................................................................................................................................

Marketing Representative Alternative (Optional) Alt. Marketing Rep. Name: ................................................................................................................................................ Position Title ...................................................................................................................................................................... Address (if different from main office): ............................................................................................................................. Telephone: ........................................................................................................................................................................ Fax: .................................................................................................................................................................................. E-Mail Address: ..................................................................................................................................................................

Regulatory Representative This individual should have responsibility for the member company’s regulatory affairs and/or quality control activities. S/he is eligible for nomination to committees and task forces. Regulatory Rep. Name: ...................................................................................................................................................... Position Title ...................................................................................................................................................................... Address (if different from main office): ............................................................................................................................. Telephone: ........................................................................................................................................................................ Fax: ..................................................................................................................................................................... E-Mail Address: ..................................................................................................................................................................

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ACTIVE MEMBERSHIP APPLICATION FORM

Regulatory Representative Alternative (Optional) Alt. Regulatory Rep. Name: ............................................................................................................................................... Position Title ...................................................................................................................................................................... Address (if different from main office): ............................................................................................................................. Telephone: ....................................................................................................................................................................... Fax: .................................................................................................................................................................................. E-Mail Address: ..................................................................................................................................................................

Staff Contacts Any employee of your company may be added to our database to receive member mailings. Add additional sheets if

needed.

Name: ................................................................................................................................................................................ Position Title ...................................................................................................................................................................... Address (if different from main office): ............................................................................................................................. Telephone: ........................................................................................................................................................................ Fax: .................................................................................................................................................................................. E-Mail Address: .................................................................................................................................................................. Name: ................................................................................................................................................................................ Position Title ...................................................................................................................................................................... Address (if different from main office): ............................................................................................................................. Telephone: ........................................................................................................................................................................ Fax: .................................................................................................................................................................................. E-Mail Address: ..................................................................................................................................................................

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ACTIVE MEMBERSHIP APPLICATION FORM

ACTIVE FEES STRUCTURE

How to Calculate Membership Dues Membership dues are calculated on the company’s annual net sales of consumer health products, including nonprescription/over-the-counter medications, home diagnostic products and natural health products, sold in Canada in the preceding calendar year. For the purpose of determining dues, "net sales" are gross sales less discounts and returns, on all articles sold for retail and to other manufacturers/ marketers in Canada. Note: contract manufacturers may exclude the sales they make to CHP Canada member companies. As of February 1, 2013, the dues are calculated at the rate of $X.xx per $1,000 in net sales (details provided upon request at info@chpanada.ca). Net sales for all consumer health products $ .................................................................................................................. (Insert sales for previous calendar year) Notes: 1. Please keep in mind that the minimum dues payable is $2,100.00 2. Federal and provincial taxes are applicable on total dues.

Please accept this signature as authorization and certification that the category that we have identified for fees

accurately reflects our sales/billing figure for all self-care business conducted by our company and its affiliates.

We agree to abide by the By-laws of the Association. The Consumer Health Products Canada fiscal year begins

May 1st

and fees are payable each year on this date or upon receipt of a fees invoice from CHP Canada (as

applicable).

Authorized by: ............................................................................ Position Title:................................................................ (Print name) Telephone: ......................................................................................................................................................................... Signature:..................................................................................................... Date:.............................................................

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THANK YOU FOR DOWNLOADING THE CHP CANADA MEMBERSHIP KIT!

For more information please contact us at 613-723-0777

Or at info@chpcanada.ca