Become Microsoft CertifiedYour path through Microsoft Certifications

on Dynamics 365 and Power Platform

@stefanotempesta

Role-base Certifications

Certification Levels

Business Applications certifications

Key

Optional Path

Required Path

v

v

v

Microsoft Certified: Power Platform Fundamentals (Optional)

Microsoft Certified:Dynamics 365 Fundamentals(Optional)

Microsoft Certified:Dynamics 365 Sales Functional Consultant Associate

OR

Microsoft Certified:Dynamics 365 Marketing Functional Consultant Associate

ORMicrosoft Certified:Dynamics 365 Customer Service Functional Consultant Associate

ORMicrosoft Certified:Dynamics 365 Field Service Functional Consultant Associate

OR

Microsoft Certified:Power Apps + Dynamics 365 Developer Associate

Microsoft Certified:Dynamics 365 Finance Functional Consultant Associate

ORMicrosoft Certified:Dynamics 365 Supply Chain Management, Manufacturing Functional Consultant Associate

ORMicrosoft Certified:Dynamics 365 Supply Chain Management Functional Consultant Associate

OR

Microsoft Certified:Dynamics 365: Finance and Operations Apps Developer Associate

Expert

Level: Fundamentals

aka.ms/Dynamics365Exams

(Optional)

Optional Path

Required Path

aka.ms/Dynamics365Exams

Level: Associate

Level: Expert

One certification required

Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate

OR

Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate

OR

Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate

OR

Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate

OR

Microsoft Certified: Power Apps + Dynamics 365 Developer Associate

Skills and knowledge verified

Online courses and instructor-led

training available to support learning

Solution Envisioning and Requirement

Analysis

Architect a Solution

Implement the Solution

Exam

MB-600: Microsoft Power Apps + Dynamics 365 Solution Architect

Certification

Microsoft Certified: Power Apps + Dynamics 365 Solution Architect Expert

Exam

MB-901: Exam Objectives

Study areas Weights

Identify Microsoft platform components for Dynamics 365 30-35%

Understand AI and mixed reality for Dynamics 365 10-15%

Understand customer engagement apps 25-30%

Understand Dynamics 365 Finance and Operations apps 25-30%

MB-901: Course Overview

Day 1

Introduction to Microsoft

Dynamics 365

• Microsoft Business

Applications Overview

• Principles of Cloud

computing and

deployment

• Recognize Dynamics 365

Security

Day 2

Introduction to Dynamics

365 Sales, Marketing and

Customer Service

• Introduction to

Dynamics 365 Sales

• Introduction to

Dynamics 365 Marketing

• Introduction to

Dynamics 365 Customer

Service

Day 3

Introduction to Dynamics

365 Field Service and

Customer Insights

• Introduction to

Dynamics 365 Field

Service

• Explore Microsoft

model-driven app

integrations and

Dynamics 365 Customer

Insights

Day 4

Introduction to Dynamics

365 Finance and Supply

Chain Management

• Introduction to

Dynamics 365 Finance

• Introduction to

Dynamics 365 Supply

Chain Management

Day 5

Introduction to Dynamics

365 Business Central,

Human Resources and

Commerce

• Introduction to

Dynamics 365 Business

Central

• Introduction to

Dynamics 365 Human

Resources

• Introduction to

Dynamics 365

Commerce

MB-600: Exam Objectives

Study areas Weights

Perform solution envisioning and requirement analysis 30-35%

Architect a solution 45-50%

Implement the solution 20-25%

MB-600: Course Overview

Day 1

Becoming a solution architect

for Dynamics 365 and Power

Platform

• Existing product and platform

skills

• Expectations of a solution

architect

• Solution architect role during

project phases

• Pillars of a great architecture

Day 2

Discover Customer Needs and

propose a solution

• Initial customer discovery

• Customer communication

strategy

• Identify solution components

• Identify potential third-party

components

Day 3

Work with Requirements and

perform fit gap analysis

• Identify functional

requirements

• Identify non-functional

requirements

• Determine feasibility of

requirements

• Categorize business

requirements and perform

gap fit analysis

Model-driven apps

Dynamics 365

Sales

• Use Sales to keep

track of your

accounts and

contacts, nurture

your sales from lead

to order, create

sales collateral,

create marketing

lists and campaigns.

Dynamics 365

Customer Service

• Build great

customer

relationships by

focusing on

optimum customer

satisfaction with the

Customer Service

app.

Dynamics 365

Field Service

• The application

combines workflow

automation,

scheduling

algorithms, and

mobility to set

mobile workers up

for success when

they're onsite with

customers fixing

issues.

Dynamics 365

Marketing

• Marketing-

automation

application that

helps turn

prospects into

business

relationships

Finance and Operations apps

Dynamics 365

Commerce

• delivers a

comprehensive

omnichannel

solution that unifies

back-office, in-

store, call center,

and digital

experiences

Dynamics 365

Finance

• helps you automate

and modernize your

global financial

operations

Dynamics 365

Human Resources

• streamlines many

routine

recordkeeping tasks

and automates a

number of

processes related to

staffing your

organization.

Dynamics 365 Supply

Chain Management

• helps you transform

your manufacturing

and supply chain

operations

Power Platform

Power BIBusiness analytics

Power AppsApplication development

Power AutomateProcess automation

Power Virtual AgentsIntelligent virtual agents

CommonData Service

Dataconnectors AI Builder

Common Data Service

Common Data Service store and manage data that's used by business applications

“Out-of-the-box” data store for your apps

Advanced security, business logic and rules

Jumpstart apps with the Common Data Model

Dynamics 365, Office 365, and Azure data is

available, augmented by industry partners

Extend to your own needs and integrate across

your apps and services

Other Related Products

Adobe Experience Cloud

AI Builder

Azure DevOps

Dynamics 365 Customer Insights

Dynamics 365 Fraud Protection

Dynamics 365 Layout

Dynamics 365 Remote Assist

Dynamics 365 Virtual Agent for Customer Service

Forms Pro

LinkedIn Sales Navigator

PowerApps Portals

AppSource

Independent Software Vendors

(ISVs) build products and offer

services through AppSource.

You might find a solution that

reduces the work that is needed

for the solution that you

require, and with AppSource,

the products and services have

been verified by Microsoft.

Types of cloud services

Infrastructure as a

service (IaaS)

Platform as a

service (PaaS)

Software as a

service (SaaS)

Cloud responsibilities

Role based security and Authentication

Role-based security

• Privileges not only secure access to data but can determine if a user’s role allows

running of automations such as Power Automate against a particular type of

record.

Authentication

• Dynamics 365 apps use Microsoft Azure Active Directory (AAD) as a primary

identity provider.

Question 1

Dynamics 365 Sales is an example of:

a. CRM app

b. Model-driven app

c. Finance and Operations app

d. Mobile app

Answer

Dynamics 365 Sales is an example of:

a. CRM app

b. Model-driven app

c. Finance and Operations app

d. Mobile app

https://docs.microsoft.com/en-us/learn/wwl/introduction-dynamics-365/3-microsoft-business-applications

Question 2

Dynamics 365 Field Service helps you:

a. Build strong relationships with your customers and close sales faster.

b. Build great customer relationships by focusing on customer satisfaction.

c. Automate and modernize your global financial operations.

d. Deliver onsite service to customer locations.

Answer

Dynamics 365 Field Service helps you:

a. Build strong relationships with your customers and close sales faster.

b. Build great customer relationships by focusing on customer satisfaction.

c. Automate and modernize your global financial operations.

d. Deliver onsite service to customer locations.

https://docs.microsoft.com/en-us/learn/wwl/introduction-dynamics-365/3-microsoft-business-applications

Question 3

Dynamics 365 Business Central is a business management solution for:

a. Small to mid-sized organizations to optimize their business processes.

b. Protecting your e-commerce web site against frauds.

c. Easily creating and enhancing bots with AI-driven insights.

d. Reporting organizational data and up-to-the-minute analytics.

Answer

Dynamics 365 Business Central is a business management solution for:

a. Small to mid-sized organizations to optimize their business processes.

b. Protecting your e-commerce web site against frauds.

c. Easily creating and enhancing bots with AI-driven insights.

d. Reporting organizational data and up-to-the-minute analytics.

https://docs.microsoft.com/en-us/learn/wwl/introduction-dynamics-365/3-microsoft-business-applications

Question 4

Which of the following products would you use to envision where to place

new equipment in your factory?

a. Dynamics 365 Layout

b. Dynamics 365 Remote Assist

c. Dynamics 365 Guides

d. Microsoft HoloLens

Answer

Which of the following products would you use to envision where to place

new equipment in your factory?

a. Dynamics 365 Layout

b. Dynamics 365 Remote Assist

c. Dynamics 365 Guides

d. Microsoft HoloLens

https://docs.microsoft.com/en-us/learn/wwl/introduction-dynamics-365/5-mixed-reality

Question 5Microsoft Dynamics Lifecycle Services (LCS) is:

a. A DevOps application to build, test, and deploy any application, either to the cloud or

on premises.

b. A secure store to manage data used by business applications.

c. An Azure-based environment that helps you manage the application lifecycle of your

Dynamics 365 Finance and Supply Chain Management implementations.

d. An Azure-based environment that helps you manage the application lifecycle of your

Dynamics 365 Sales and Customer Service implementations.

AnswerMicrosoft Dynamics Lifecycle Services (LCS) is:

a. A DevOps application to build, test, and deploy any application, either to the cloud or

on premises.

b. A secure store to manage data used by business applications.

c. An Azure-based environment that helps you manage the application lifecycle of your

Dynamics 365 Finance and Supply Chain Management implementations.

d. An Azure-based environment that helps you manage the application lifecycle of your

Dynamics 365 Sales and Customer Service implementations.

https://docs.microsoft.com/en-us/learn/wwl/principles-cloud-computing-dynamics-365-deployment/8-deployment

Get started!

Microsoft Certifications

microsoft.com/learning

Microsoft Learn

microsoft.com/learn

Self Paced Learning Resources for MB 901

https://aka.ms/learn

Training and certification

Certification

Instructor-led TrainingOnline CoursesMicrolearning

Additional resources

https://www.microsoft.com/en-us/learning/exam-MB-901.aspx

docs.microsoft.com

@stefanotempesta /in/stefanotempesta