BEACHFEST 2013
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Transcript of BEACHFEST 2013
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BEACHFEST 2013
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WELCOME
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Regulatory Requirements and Radiology
A Win-Win Format for Patient Care
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The Joint Commission(TJC)
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Technologists Training
Licensure
Registration
Continuing Education
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Diagnostic Areas Environment of Care
Equipment
Supplies
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Environment of Care
A survey by the Joint Commission found building conditions so poor in Greater Southeast Community
Hospital in Washington, DC, that the conditionstriggered a preliminary denial of accreditation.
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Contrast Media Receipt
Storage
Use
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Health Insurance Portability &
Accountability Act(HIPAA)
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HIPAA Business Office
Corridors
Diagnostic Areas
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HIPAA
Twenty-seven employees from Palisades Medical Center were suspended without pay for allegedlylooking at George Clooney’s medical records after
he was in a motorcycle accident.
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Departmental Responsibilities State Regulatory Requirements
Hand Hygiene
Infection Control
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National Incident Management System
(NIMS)
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Emergency Operation Plan Hospital Incident Command System
Critical Areas Communications Resources & Assets Safety & Security Staff Responsibilities Utilities Management Patient Clinical & Support Activities
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World Health Organization
The Joint Commission has a World Health Organization (WHO) contract for global
field testing of the International Classification for Patient Safety (ICPS).
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Patient Safety Goals
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Improve the Accuracy of Patient Identification
Use at least two patient identifiers when providing care, treatment, or services.
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Improving Communication Among Caregivers
For verbal or telephone orders or for telephonic reporting of critical test results, verify the complete order or test result by having the person receiving the information record and “read-back” the complete order or test result.
Standardize a list of abbreviations, acronyms, symbols, and dose designations that are not to be used throughout the organization.
Measure, assess, and, if appropriate, take action to improve the timeliness of reporting, and the timeliness of receipt by the responsible licensed caregiver, of critical test results and values.
Implement a standardized approach to “hand off” communications, including an opportunity to ask and respond to questions.
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Improve the Safety of Using Medications
Standardize and limit the number of drug concentrations used by the organization.
Identify and, at a minimum , annually review a list of look- alike/sound-alike drugs used by the organization, and take action to prevent errors involving the interchange of these drugs.
Label all medications, medication containers (for example, syringes, medicine cups, basins), or other solutions on and off the sterile field.
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Reduce the Risk of Healthcare-Associated Infections
Comply with current Centers for Disease Control and Prevention (CDC) hand hygiene guidelines.
Manage as sentinel events all identified cases of unanticipated death or major permanent loss of function associated with a health care –associated infection.
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Accurately and Completely Reconcile Medications Across
the Continuum of Care There is a process for comparing the patient’s current
medications with those ordered for the patient while under the care of the organization.
A complete list of the patient’s medications is communicated to the next provider of service when a patient is referred or transferred to another setting, service, practitioner, or level of care within or outside the organization. The complete list of medications is also provided to the patient on discharge from the facility.
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Reduce the Risk of Patient Harm Resulting from Falls
Implement a fall reduction program including an evaluation of the effectiveness of the program.
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Encourage Patients' Active Involvement in Their Own
Care as a Patient Safety Strategy
Define and communicate the means for patients and their families to report concerns about safety and encourage them to do so.
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The Organization Identifies Safety Risks Inherent in its
Patient Population The organization identifies patients at risk for suicide. Note: This requirement only applies to psychiatric hospitals and patients being treated for emotional or behavioral disorders in general hospitals.
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Improves Recognition and Response to Changes in a
Patients Condition Maintain processes for identifying and addressing changes in a patient’s condition while in the Radiology
Department.
Include changes in a patient’s condition and current patient status in hand-off communication.
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The Organization Fulfills the Expectations Set Forth in the
Universal Protocol Conduct a pre-operative verification process as described in the Universal Protocol.
Mark the operative site as described in the Universal Protocol.
Conduct a “time out” immediately before starting the procedure as describe in the Universal Protocol.
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Tracer Methodology
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Objectives of Tracer Activity Follow course of care and services provided to the patient
Assess relationships among disciplines and important patient care functions
Evaluate performance of processes relevant to the individual
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Tracer Methodology A Systems Approach to Evaluation
Traces a number of patients through the organization’s entire health care process
Identify performance issues in one or more steps of the process – or in the interfaces between processes
Process surveyors use during on-site survey
Customized to HCO
Survey across services and programs
Multi-level participation
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Priority Focus Areas1. Assessment and Care/Services 2. Communication 3. Credentialed Practitioners4. Equipment Use5. Infection Control6. Information Management7. Medication Management8. Organization Structure9. Orientation and Training10.Patient Safety11.Physical Environment12.Quality Improvement Expertise and Activity13.Rights and Ethics14.Staffing
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Tracer Activity Comprises 50-60% of on-site survey time
Approximately 90-180 minutes in length
Starts and ends in the department where tracer patient is located
No mandated order for visits to care areas
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Tracer Process May Include Observation of direct care
Observation of medication process to include contrast media
Individual or family interview
Review of medical records
Staff interaction
Review of policy and procedures
Departmental tours
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WHOSE JOB IS IT?This is a story about four people named
Everybody, Somebody, Anybody, and Nobody.
There was an important job to be done.Everybody was sure Somebody would do it.
Anybody could have done it, but Nobody did it.Somebody got angry about that because it wasEverybody’s job. Everybody thought Anybody
could do it, but Nobody realizedthat Everybody wouldn’t do it. It ended up
that Everybody blamed Somebodywhen Nobody did
what Anybody could have done.
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THANK YOU!
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Have a Safe Trip Home!!