1. Business EtiquettByeNotesMBA

2. Key Aspects of Business Etiquette What is Business Etiquette The Importance of Introduction Telephone Etiquette Office Etiquette Dress Etiquette http://www.enotesmba.blogspot.com 3. What is Business EtiquetteEtiquette are the rules and conventions governingcorrect or polite behavior used in society, in aparticular social or professional group setting.In Business Terms Understanding overall business Decorum Treating others with respect and being courteous Being comfortable around people Presenting yourself in a acceptable mannerhttp://www.enotesmba.blogspot.com 4. The Importance of Introduction In todays business situations people mustbe able to properly introduce themselvesand others without feeling apprehensive. Failing to introduce people in a businesssituation makes you look downrightunprofessional. Always rise as a mark of respect. Look into the eyes and smile Give a firm handshake Say , how do u do? http://www.enotesmba.blogspot.com 5. Rules of Introduction Younger people to older people; Junior ranking professionals to senior rankingprofessionals; Business contacts and staff to clients; Say important persons name first and add a few wordsabout that person; If you forget someones name during an introduction,dont panic. Look the person directly in the eye andwith a sincere smile, say Im sorry, but your name justslipped my mind. Could you remind me? Stay around till both the parties start speaking.http://www.enotesmba.blogspot.com 6. Handshakehttp://www.enotesmba.blogspot.com 7. Handshake Handshake is a gesture of acceptance and welcome; Extend your right hand; Web to web, finger to finger; Give slight pressure; Grasp the other persons hand firmly and completely; Look into the eyes and smile; Release the hand in three seconds; But no matter what, never, ever refuse to acceptsomeones hand.http://www.enotesmba.blogspot.com 8. Telephone Etiquette When you initiate a callidentify yourself; Tell the basic nature ofyour call; Have someone answeryour calls; Always return calls; and No phone calls duringmeetings.http://www.enotesmba.blogspot.com 9. Office Etiquette Greetings Hovering Punctuality Communication Space Credit and Compliments Time Speak well of your co- workers Play the Host Posturehttp://www.enotesmba.blogspot.com 10. Cubical Etiquettehttp://www.enotesmba.blogspot.com 11. Cubical Etiquette Never enter someones cubicle without permission. Announce yourself at their doorway or lightly knock on the wall. Post a sign or flag at your cube entrance to signal when you can be interrupted. Dont peek in as you walk past each one.http://www.enotesmba.blogspot.com 12. Cubical Etiquette Dont loiter outside someones cube while you wait for himor her to finish a phone call. Never read someones computer screen or comment onconversations you overhear. Keep your hands off others desk. Just because theres nodoor doesnt mean you can help yourself to their paper Avoid eating meals inside the cubehttp://www.enotesmba.blogspot.com 13. Dress Etiquette The Professionallook Dress for the part Simple but Classy Groominghttp://www.enotesmba.blogspot.com 14. References www.enotesmba.blogspot.com www.citehr.com www.authorstream.com http://www.enotesmba.blogspot.com