Be Our Guest - The University of Georgia Department of University Housing 2012

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description

This presentation was created and presented for The University of Georgia 12th Annual Housing Conference (January 2012) by Amy Gallimore, Director of Leadership for TRI Leadership Resources, LLC. It is based on the book "Be Our Guest: Perfecting the Art of Customer Service by the Disney Institute.

Transcript of Be Our Guest - The University of Georgia Department of University Housing 2012

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