BE 3+Responsibilities+of+Organisations

8/13/2019 BE 3+Responsibilities+of+Organisations

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RESPONSIBILITIES OF

ORGANIZATION ANDSTRATEGIES EMPLOYED TO

MEET OBJECTIVES OF

STAKEHOLDERS

BUSINESS ENVIRONMENT_Task

1c


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Responsibilities of

Organisations

1. Social Responsibilities pages 48-52

2. Environmental Responsibilities pages 53-60

3. Ethics and Business pages 61-66

4. Management Responsibilities pages 66-70

5. Public Relations and Corporate Image pages 71-73


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1. Social Responsibilities

Defined as he obligations that the organisation has towards thepeople & the environment in which the company operate.

To Shareholders

To maximize profit

To Employees

Certainty and regularity of wages (organisation must honor theemployment contract)

Concern and respect for workplace and work practices (healthy andsafe)

Provision of a coherent career and training structure Adaptation to other pressures on employees lifestyles e.g

workplace creches

Equal opportunities to all, e.g. Avoid discrimination-sex, racial,disability

More informat ion about respons ib i li ty to emp loyees on pages-


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To Customers

Environmental impact of an organisationsactivities open topublic comment such as reduce CFCs in aerosol cans, introducerangers of goods that are supposed to be friendly to theenvironment

More information about responsib i l i ty to consumers on pages77-100

To Suppliers

A supplier may make restrictions on the end-use of products a

condition of sale, e.g. a supplier of high-technology items mayrequire that these are not re-exported to the enemies of thenation where the supplier is based

To Professional Bodies

Control is exercised over certain members of management bytheir membership of professional bodies, which have standards


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To Neighbours

Every effort should be made to prevent any

pollution of the environment, e.g. noxious gases,

noise & traffic disturbance

To Elected Authorities

By legislation

By influencing the climate of public opinion

By trying to persuade commercial organisations tofollow a particular line or policy.


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2. Environmental

ResponsibilitiesLegislation and regulation

Organisation must follow the law on environmental protection,e.g. Develop waste management plan

Ecological issues

Environmental Issues Relevant to Business Resource depletiondamage to soil, water, trees, plant-life,

energy availability, mineral wealth, animal and marine species

Genetic diversitydamage to wild species

Pollution concernswater, air, land, noise

Acid rain

Ozone depletion

Waste

Climatic change

Energy resources


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2. Environmental

Responsibilities

Green concerns

Primary sectors (mining companies)

should preserve natural ecosystem

Secondary sectors (manufacturing companies)

should produce green products, e.g. biodegradable

packaging

Tertiary sectors (retailers, service providers, small

businesses)

environmental auditing, greet training, waste management,

pollution control specialists


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3. Ethics and Business

Ethics - codes of moral principles that

people follow with respect to what is

right or wrong

Obey the law

Be fair

Avoid harming others

Prevent harm to others

Help those in need

Do not lie or cheat


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3. Ethics and Business

Examples of Business Ethics:

Criteria for distribution of profit

The relative pay and rewards for all employees

Decisions about priorities

Loan charges

The sale of harmful products

Ethical Problems Facing Managers: Extortion

Bribery

Grease money

Gifts


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4. Management Responsibilities

To Employees

Good pay & working conditions

Good training & development schemes

Fair recruitment policy

Retirement policypension, training

courses

Redundancy policyredeploy staff

without making them redundant,

provide training to learn new skills forthe new job, take steps to help

employees to get a job elsewhere

To Consumers

Providing good product/service


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4. Management Responsibilities

To Employees

Good pay & working conditions

Good training & development schemes

Fair recruitment policy

Retirement policypension, training courses

Redundancy policyredeploy staff without making themredundant, provide training to learn new skills for the new job,take steps to help employees to get a job elsewhere

More informat ion about respon sib i l ity to employees on pages

106-123

To Customers

Providing good product/service

Dealing honestly and fairlyMore information about responsib i l i ty to consumers on pages


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5. Public Relations & Corporate

Image

Corporate Imageimage of the company in the mind of the

general public, specifically in the minds of potential

customers.

Reasons why organisation might attempt to build up a

corporate image:

To strengthen customer loyalty

To create customer awareness

To strengthen employees attachment to the company

To be socially responsible

To win public & political support

To have a sound, well-established company


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5. Public Relations & Corporate

Image

Environmental Pressure Groups

Information-based activitypublicity campaigns

Direct actionpeaceful protests

Partnership & Consultancygroups aim to work withbusinesses to pool resources and help improve

environmental performance

Employeesincreasing pressure on business; they work forown safety & to improve companys public image

Legislationgrowing pressures from the green-influencedvote

Media pressurefocuses on large-scale disasters & moretechnical issues, e.g. global warming


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Workshop 6

Instructions: Write your answers on your WORKSHOP NOTEBOOK.

Always keep your notebook neat and organized for easy reference

when doing your assignments.

Use the same organisation that you have selected inWorkshop 1.

1. In a tabular form, identify the responsibilitiesof your

selected organisation and strategiesemployed tomeet them.

2. Below the table, briefly explain your answers in

paragraphs.


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Sample Table for Workshop 6

Specific Responsibilitiesof Organisation

Strategies Employed toMeet Them

Social

Responsibilities

Environmental

ResponsibilitiesEthical Responsibilities

Management

Responsibilities

Example:

1. Provide good products

to customers

2. Provide good pay toemployees

Develop quality control

standards

Develop good salaryscheme

Public Relations &

Corporate Image


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Homework: Create a Leaflet

1. Pick up a product from the

list below or think of your

own:

Bleach

Biological soap powder Disposable nappies

Diesel cars

Mahogany furniture

Beef burgers

Eggs

Mobile telephones

Cable television

Pesticides

Etc.

2. Identify the environmental concerns

associated with the product.

3. Create a LEAFLET with product

information for issue to consumerswho have concerns about the product.

Make your leaflet as user-friendly as

possible and give a balanced view on

the product.

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