BDC & Sales Boot Camp - GNYADABDC & Sales Boot Camp A very rewarding rewards program CLICK HERE OR...

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BDC & Sales Boot Camp A very rewarding rewards program CLICK HERE OR CONTACT CAROLE AT [email protected] OR 718.640.2012 WEDNESDAY January 25, 2017 10:00am-4:00pm Our boot camp will turn your BDC around, invigorating your people, engaging your teams, and doubling their production. Learn what to say, how to say it, why to say it that way, and most importantly, what the client hears. This technique training is also coupled with LIVE phone calls. Attendees will learn how to: Handle inbound calls for both new and preowned cars Navigate around sales call rebuttals and objections Convert internet leads into appointments that show Control the direction of a call Leave effective voicemail messages that get responses Connecting with millennial shoppers Dealing with customers intent on over-the-phone pricing This seminar explains the phone strategies that will get better results from your BDC. Center for Automotive Education & Training 15-30 Petracca Place, Whitestone, NY 11357 For every dollar a GNYADA member-dealer spends on seminars at the Center for Automotive Education & Training, one Professional Automotive Education (PAE) Point is earned. 1,000 PAE Points earns one free seminar for one employee. POINTS NEVER EXPIRE. To learn more about the PAE program contact Carole at [email protected]. REGISTER Get more customers in your dealership. About the Instructor Mark Rodriguez, Auto Client Care, Inc. SEMINARS FOR AUTOMOBILE DEALERS JANUARY With more than 20 years of combined automotive retail and training experience, Mark specializes in training and coaching dealership personnel from all departments to deliver world-class customer service over the phone. He is a professional member of the National Speakers Association, a workshop presenter for NJCar and a proud presenter of some of GNYADA’s most well-attended workshops.

Transcript of BDC & Sales Boot Camp - GNYADABDC & Sales Boot Camp A very rewarding rewards program CLICK HERE OR...

Page 1: BDC & Sales Boot Camp - GNYADABDC & Sales Boot Camp A very rewarding rewards program CLICK HERE OR CONTACT CAROLE AT CAROLE@GNYADA.COM OR 718.640.2012 Handle inbound calls for both

BDC & Sales Boot Camp

A very rewarding rewards program

CLICK HERE OR CONTACT CAROLE AT [email protected] OR 718.640.2012

WEDNESDAYJanuary 25, 201710:00am-4:00pm

Our boot camp will turn your BDC around, invigoratingyour people, engaging your teams, and doubling theirproduction. Learn what to say, how to say it, why to sayit that way, and most importantly, what the client hears.This technique training is also coupled with LIVE phonecalls.

Attendees will learn how to:

■ Handle inbound calls for both new and preowned cars■ Navigate around sales call rebuttals and objections■ Convert internet leads into appointments that show■ Control the direction of a call■ Leave e�ective voicemail messages that get responses ■ Connecting with millennial shoppers ■ Dealing with customers intent on ■ over-the-phone pricing

This seminar explains the phonestrategies that will get betterresults from your BDC.

Center for Automotive Education & Training15-30 Petracca Place, Whitestone, NY 11357

For every dollar a GNYADA member-dealer spends on seminars at the Center for Automotive Education & Training, one Professional Automotive Education (PAE) Point is earned. 1,000 PAE Points earns one free seminar for one employee. POINTS NEVER EXPIRE. To learn more about the PAE program contact Carole at [email protected].

REGISTER

Get more customers in your dealership.

About the InstructorMark Rodriguez, Auto Client Care, Inc.

SEMINARS FOR AUTOMOBILE DEALERSJANUARY

With more than 20 years of combined automotive retail and training experience, Mark specializes in training and coachingdealership personnel from all departmentsto deliver world-class customer service over the phone. He is a professional member of the National Speakers Association, a workshop presenter for NJCar and a proud presenter of some of GNYADA’s most well-attended workshops.

Page 2: BDC & Sales Boot Camp - GNYADABDC & Sales Boot Camp A very rewarding rewards program CLICK HERE OR CONTACT CAROLE AT CAROLE@GNYADA.COM OR 718.640.2012 Handle inbound calls for both