RFQ from Customer

NO

ERC Check

Cleared?

 

ERC Documentation

REGRET

Initial Review

(Bid/No-Bid)

 

Collection and compiling of general queries

1. Preparation Of BOM & RFQ

2. Preparation Of System Configuration

3. Preparation Technical Deviation

1. Compilation of BOM & RFQ with Technical Detail

2. Initial Estimation of Costing with respect to BOM

3. Coordination with customer on modifications

1. Identification of Vendors

2. RFQ’s sent to Vendors

3. Quotation Evaluations

1. Finalization of BOM/ Technical Detail

2. Final Estimation of Cost as per Finalized BOM

3. Coordination with customer on modifications if any

Checking and Confirmation of Technical Offer

Checking and Confirmation of Commercial/Legal aspects of the Offer

Approval from Management

received?

Acceptance of Offer?

YES

NO

REGRET

YES

Purchase Order Reviewed and Accepted

CUSTOMER BUSINESS DEVELOPMENT ENGINEERING PURCHASE OPERATION FINANCE

Analysis of Lost Pursuit

Hand Over

Queries

Bid Submission

NO

YES NO

YES

YES

NO

NO

- Create Project team: 1 member each from BD and Engineering.

-Create Project Folder in common drive

ExecutionPage 1

All documents stored in project folder in common

drive

Analysis of Lost Pursuit

Bid preparation:- BOM, configuration, deviation, cost, offer

Customer Complaint

Collection of complaint

NO

CUSTOMER BUSINESS DEVELOPMENT ENGINEERING PURCHASE OPERATION FINANCE

YES

Operation to study and hand over to

relevant engineeringCommercial issues?

Prepare Solution

Add CostResolved

Feedback

Share Feedback(By Email) store in Project folder

Execution Flow Chart

Take over certificate

Execution completed

Customer Feedback

Customer complaint

YES

NO

From Page 1

Page 2

All documents stored in project folder in common

drive

Share Feedback