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Transcript of BCG Interviewing
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8/9/2019 BCG Interviewing
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Inter-Train-Sept97-AHG -1-
AGENDA
Overview
The case interview
Interview techniques
Suggested approaches
Evaluation criteria
Success-oriented behavior
Analtic! proble"-solving
#resence! co""unication
Designing our case
Appendi$% vocabular &or describing candidates
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(E)*O+E TO T,E OSTON .E*./ITING *AD.E0
Associate
arbara ere
+ar la$ill
.ob )achenauer
Sara )a#orta
.ob Archaci
Sarah *airns-S"ith.enard *harit
Gu 2ish
Gerardo Garbuls
Si"on Goodall
.ich ,utchinson
*nthia 3anower
David 4oenig
)aura 4ohn
.ob +acNaughton
E"re Onder
.avi #aintal
2red #aster
+assi"o .usso
.ob (eiss
Anne (ilins
(end (oods
*onsultant
#hilip Evans3ohn 2rant5Todd ,i$on#aul 2enaroliGrant 2reelandNicholas Glenning#at 4ager*hris 4eevil3ean +i$erSteve +ug&ordO6as .egeAnne (ilinsGeo&& ,att3ill Altshuler
Deborah )ovich3i" +aritanDavid (illia"s+ar Goole+ichael ,albherr#eter S"ithob Trudeau*la 7an DoranSusan (e"pa
Natalie (right
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*onsultant TargetsAssociate .anges
*G NO.T, A+E.I*A IS )OO4ING TO ,I.EA )OT O2 #EO#)E
O&&ice2ull Ti"e Su""er 2ull Ti"e Su""er
Atlanta
oston
*hicago
Dallas
)os Angeles
New 9or
San 2rancisco
Toronto
(ashington D:*:
;-
@
1@
@
1?
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T,E FS*.EENING #.O*ESS DI22E.S S)IG,T)9ET(EEN ASSO*IATES AND *ONS/)TANTS IB
Associate #rocess
Ever resu"ereceived is read andscored b at least
two associates /suall
associates &ro"applicantHsschool
Scoring sste"co""on acrossN: A"erica
'@ o& applicantsselected &orinterview
.esu"e.eview
2irst.ound
Second.ound
2inal.ound
)ocation% Tpicall on
ca"pus either in
school careercenter or near bhotelB
Tpicall 1-;-1B
': Analtic sills
*o""ents%
> < ; 8 ' 1 2ra"ingorgani5ing proble"
#rioriti5ing issues
Identi&ing relevant in&or"ation
Drawing conclusions &ro" &acts
Identi&ing e i"plications
and ne$t steps
8: #resenceco""unication
*o""ents%
> < ; 8 ' 1 )istening sills
Oral sillsarticulation
*haris"aspar
*redibilit"aturit
Total add three scores
aboveB
;: Overall reco""endation +abe #robabl De&initel
,ire
.e6ect
Ne$t interview issues
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*andidate%
Date%
Interviewer%
Interview round% 1st D.
Did ou testR 9es No
Industr%
Topic%
1: Success-oriented behavior*o""ents%
> < ; 8 ' 1
*G
re6ect orderline*G
hire
Tolerance &or a"biguit Toughnessresilience
Initiative"otivation
De"onstrated resultsleadership
4e Di"ensions Score >-1B
': Analtic sills
*o""ents%
> < ; 8 ' 1 2ra"ingorgani5ing proble"
#rioriti5ing issues
Identi&ing relevant in&or"ation
Drawing conclusions &ro" &acts
Identi&ing e i"plications
and ne$t steps
8: #resenceco""unication
*o""ents%
> < ; 8 ' 1 )istening sills
Oral sillsarticulation
*haris"aspar
*redibilit"aturit
Total add three scores
aboveB
;: Overall reco""endation +abe #robabl De&initel
,ire
.e6ect
Ne$t interview issues
onall di"ensions
A"ple space &orco""ents! use it0(e will use our input
(orsheet section
/se to re"ind ou o&what we are testing
(ill help evaluateaggregate score
Not required to beco"pleted! but i& oudo! we will use the data
Total bo$
Add scores to helpran the candidate
I& there is so"ething elsewhich needs to betested! let us now
An other in&or"ation ou gather which is pertinentto the decision process! other o&&ers! interviews!locations
.eco""endation +ust be consistent with
e di"ension scores
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4E9 E7A)/ATION *.ITE.IA
Success-oriented behaviorDoes the candidate possess the behavioral
characteristics indicative o& success at *GR Tolerance &or a"biguit
Toughnessresilience
Initiative"otivation
De"onstrated resultsleadership
Analtical sillsDo the e$hibit a strong set o& analtical abilities and thoughtprocessesR
2ra"ingorgani5ing the proble"
#rioriti5ation o& issues
Identi&ing relevant in&or"ation
Drawing conclusions &ro" &acts
Identi&ing e i"plications and ne$t steps
#resenceco""unicationDo the have the presence and co""unication sillsto succeed as a *G consultantR
)istening sills
Oral sillsarticulation
*haris"aspar *redibilit"aturit
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AGENDA
Overview
The case interview
Interview techniques
Suggested approaches
Evaluation criteria
Success-oriented behavior
Analtic! proble"-solving
#resence! co""unication
Designing our case
Appendi$% vocabular &or describing candidates
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NEED TO DESEG.EGATE FS/**ESS-O.IENTEDE,A7IO. 2.O+ F*O++/NI*ATION
E$a"ple% 4ellogg Interviewers
SOco""unication "easureshighl collinear
SOsa"einterviewerB
*o""unicationsa"e interviewerB
7ariance Nu"ber #ercent
8 ' 1:;
' 11 =:' ;':'
? =' ;C:?'@
'@
1818
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TESTING 2O. S/**ESS-O.IENTED E,A7IO.
Tolerance &or a"biguit
(ors co"&ortabl with unclear e$pectations
Able to thin and act his or her wa through an unstructured situation
*o"&ortable with inco"plete or F&u55 in&or"ation
Toughnessresilience
Stands up to pressures and stress o& *G-tpe environ"ent
#ossesses strong e"otional sta"ina and &le$ibilit
- rebounds &ro" setbacs quicl
- possesses e"otional co"posure
Initiative"otivation Initiates discussion
ias toward action
De"onstrated resultsleadership
Trac record consistent with require"ents &or success at *G
.esults-oriented
*redibilit"aturit
.e&erence
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TO)E.AN*E 2O. A+IG/IT9
*reating the situation% Describe a "o"ent in the case when it was not clear what the case tea"
should do
#oor de&inition o& proble"
Not enough in&or"ation to answer the question
#oor per&or"ance
Not able to de&ine a direction
*ontinuall resorts to asing &or "orede&inition
Good per&or"ance
*an de&ine how the would approach
proble" 2or"ulates hpothesis without
concern &or gaps
Superior per&or"ance
*learl de&ined logic &or proceeding
*o"&ortable with situation
9our role
.esist structuring the proble" &or thecandidate
2orces the" to tell ou what thewould do
TO/G,NESS.ESI)IEN*E.e&erence
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TO/G,NESS.ESI)IEN*E
*reating the situation% Describe a "o"ent in the case when the client directl or indirectlchallenged the wor
In giving the description! "ae it clear how "uch ou personall were Fon the line
#oor per&or"ance DoesnHt respond to the challenge
-withdraws and concedes uicl gives up their ideas
-FO4! I guess ouHre right
Good per&or"ance #roactivel de&ends position
-with constructive suggestions 2alls bac to original thoughts to
e$plain wh ideas are right
Superior per&or"ance *lear logic &or resolving the proble" *an wor through the situation in best
possible "anner-doesnHt resort to con&lict
(ill use logic to challenge alternativeopinions
9our role
4eep the challenge alive as the wor
through the case-wh would ou do thatR-what i& the client didnHt lie oursuggestionR
Note
This "ust and can be done without creatinga Fstress interview
e &riendl and encouraging
+ae it clear ou donHt thin there is aFright answer
Than the" #raise the"! when appropriate
.e&erence
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DE+ONST.ATED .ES/)TS)EADE.S,I#
*reating the situation% Evaluate at the beginning o& the interview
*andidate should be able to organi5e a cogent! results-oriented Fstor about wh heshewould do well at *G
#oor per&or"ance Does not see the opportunit to
organi5e hisher &acts eco"es long winded
DoesnHt &ocus on "a6or the"es!"essages
Good per&or"ance ,as a F"essage or stor Not cogent or co"pelling
Superior per&or"ance (ell-organi5ed! &act-based! co"pelling
stor *ogentcan be co""unicated in 8-?
:;?
Ad6usted W Ad6usted
EK#ENSE *O+#A.ISON
To show tocandidate
E$a"ple
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TEST 9O/. *ASE
Test our case in&or"all and re&ine as needed
/se two or three colleagues
*an ou test all e pointsR
Does ti"ing worR
2or"al review o& the case will be done with recruiting
2or associate interviewers% individual &eedbac sessions with,ugh and A" we will be contacting ou to set upB
2or consultant interviewers% develop case with assigned coachsee "e"oB! &ollow up with 3ill and 4en
AGENDA
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E$trovert
Engages in activities that involve "an peopleLen6os brainstor"ing! taling things throughLco"&ortable initiating conversation! s"all tal
*onceptual
*o"&ortable with co"ple$it and uncertaintL
en6os &uture-oriented activitiesL hpothesisdrivenL lies to tal ideas! concepts! options
Ob6ective
F*ontent oriented --pri"aril driven b logicand reasonL able to identi& &laws andinconsistenciesL able to discuss 'nd and 8rdorder i"plications
Structured
#re&ers to have things plannedL pre&ers clearlde&ined schedules and goalsL &ra"ewor drivenLorgani5edL output orientedL lies to narrowoptionsL en6os the end goal
Introvert
#re&er solitar activitiesL pre&er one-on-oneinteractionL needs Fthining ti"e to digest anissueL "a avoid s"all tal
2actual
#re&ers clarit! si"plicit! certaintL en6os
present-oriented activitiesL results orientedLpracticalL lies to tal &acts! "aes thingshappen
Sub6ective
F.elationship oriented -- tries to understandproble" in conte$t o& how the person clientBperceives itL in tune with peopleHs &eelings andperceptionsL driven b gut &eeling
/nstructured
#re&ers to leave things open-endedL pre&ersloosel de&ined schedules and goalsL &le$ible inthiningL less &ocused! loose structure! slower toget to output! lies to e$pand nu"ber o& optionsL
en6os the 6ourne
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INTE.7IE(E. T.AINING
October 1?! 1CC=
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XXX/N/SED S)IDESXXX
AGG.ESSI7E .E*./ITING *ONTIN/ES
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1CC>-C= North A"erican ,iring Targets
Nu"ber o& hires
O&&ice 2ull ti"e Su""er
Atlanta
oston
*hicago
Dallas
)os Angeles
New 9or
San 2ranciscoToronto
(ashington
Total
1=
@
;
1'
;;
8
@;
OSTON O22I*E 4E9 *ONT.I/TO. TO T,E
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A+E.I*ASY .E*./ITING E22O.T
Source Nort% American recruitin$ databases
A"ericas Total oston Sta&&ed
1. interviews
D. interviews
+areting andSell Events
No:
8!1>?
1!???
1=>
;'C
=?