BCCD Service Technician Call Slip-1

¨ Free of Cost: ¨ On Chargable Basis :Following Spare Parts Replaced:

Problem Reported: NOT WORKING

Close Date:N/AAttended Date :Call Status:

Repair Location:Call Assigned (1) to / Date:Call Origin:

Email:

4864223228

In CityCall Location:

Mobile No: Guarantee Status:

04864-2223228Phone (R):

685561 Purchase Date:Pin Code:Product Sr. No:IDUKKICity:

Bajaj Majesty ICX7 Plus

Induction Cooker

Model Name:AdimaliArea:

Product Group: Induction Cookers

AppliancesBU:

Address: KALLARKUTTY ROAD Customer Type: End User

UGCall Type:ROSHAN ELECTRICALS SALES AND SERVICECustomer Name:

00 Mins00 HrN/AVisit Preference:Service Detail Request Id:

24-08-2013 17:30:54Call Date:3099258Service Request Id:

CochinBranch:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India

685561

Customer Care Dealer:

Customer Copy

Service Call Slip

COC240813003099258-4

Guarantee Card No:

MANU SUKUMARAN / 26-08-2013

Land Mark:

Defect Type: No-Predefined Defect Type

AmountSpare Part DescriptionSr.No. PriceQuantity

1

2

3

4

5

Add: Service Charges:

Other Charges:

Add: Installation Charges:

Total:Service Technician Remark:

Grand Total:Service Technician Sign/Date:

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: [email protected]

Customer Sign/ Date:

Product Repairs is Satisfactory / Not satisfactory:

Product Performance: Exceeds Expectations Below ExpectationsMet Expectations¨ ¨ ¨

Customer Remarks:

Below Expectations¨Met Expectations¨Exceeds Expectations¨Quality of after sales service :

Satisfactory Not Satisfactory¨ ¨

Rating of call centre: Exceeded Met Expectation Need Improvement¨ ¨¨

HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

Product Group:

BU:

Address: KALLARKUTTY ROAD Customer Type:

Call Type:ROSHAN ELECTRICALS SALES AND SERVICECustomer Name:

Visit Preference:Service Detail Request Id:

Call Date:3099258Service Request Id:

Branch:


BCCD Copy

Call Assigned (1) to / Date:



Close Date:N/AAttended Date :

Call Status:

Repair Location:

Call Origin:

Email:

4864223228



04864-2223228Phone (R):

685561 Purchase Date:Pin Code:

Product Sr. No:IDUKKICity:

Bajaj Majesty ICX7 Plus

Induction Cooker


End User


685561

Cochin

Appliances

Induction Cookers

UG

24-08-2013 17:30:54

COC240813003099258-4 00 Mins00 HrN/A

Guarantee Card No:


Land Mark:

No-Predefined Defect TypeDefect Type:

AmountSpare Part DescriptionSrNo. PriceQuantity

1

2

3

4

5


Other Charges:








Met ExpectationsExceeds ExpectationsQuality of after sales service : ¨ ¨ ¨

Customer Remarks:

Below Expectations

Not Satisfactory¨Satisfactory¨

Need Improvement¨Met Expectation¨Exceeded¨Rating of call centre:






Email:

4864223228



04864-2223228Phone (R):


GX-12 Mixer grinder ( Metallic)Model Name:AdimaliArea:

Product Group: Mixers

AppliancesBU:





CochinBranch:


685561


Customer Copy

Service Call Slip

COC240813003099258-5

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:








Customer Remarks:





Service Call Slip

Product Group:

BU:





Branch:


BCCD Copy





Call Status:

Repair Location:

Call Origin:

Email:

4864223228



04864-2223228Phone (R):



GX-12 Mixer grinder ( Metallic)Model Name:AdimaliArea:

End User


685561

Cochin

Appliances

Mixers

UG

24-08-2013 17:30:54

COC240813003099258-5 00 Mins00 HrN/A

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:









Customer Remarks:

Below Expectations








Email:

4864223228



04864-2223228Phone (R):


GX-4 Three Jar Mixer GrinderModel Name:AdimaliArea:


AppliancesBU:





CochinBranch:


685561


Customer Copy

Service Call Slip

COC240813003099258-6

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:








Customer Remarks:





Service Call Slip

Product Group:

BU:





Branch:


BCCD Copy





Call Status:

Repair Location:

Call Origin:

Email:

4864223228



04864-2223228Phone (R):



GX-4 Three Jar Mixer GrinderModel Name:AdimaliArea:

End User


685561

Cochin

Appliances

Mixers

UG

24-08-2013 17:30:54

COC240813003099258-6 00 Mins00 HrN/A

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:









Customer Remarks:

Below Expectations








Email:

4864223228



04864-2223228Phone (R):


Twister Mixer GrinderModel Name:AdimaliArea:


AppliancesBU:





CochinBranch:


685561


Customer Copy

Service Call Slip

COC240813003099258-7

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:








Customer Remarks:





Service Call Slip

Product Group:

BU:





Branch:


BCCD Copy





Call Status:

Repair Location:

Call Origin:

Email:

4864223228



04864-2223228Phone (R):



Twister Mixer GrinderModel Name:AdimaliArea:

End User


685561

Cochin

Appliances

Mixers

UG

24-08-2013 17:30:54

COC240813003099258-7 00 Mins00 HrN/A

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:









Customer Remarks:

Below Expectations








Email:

9656281999

Out CityCall Location:


9656281999-Phone (R):


DX -7 Lt. Wt.Iron Non-StickModel Name:MURIKKASSERYArea:

Product Group: Irons

AppliancesBU:

Address: MURIKKASSERY Customer Type: End User

UGCall Type:AVON ELECTRICALSCustomer Name:



CochinBranch:


685561


Customer Copy

Service Call Slip

COC260813003105707-1

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:








Customer Remarks:





Service Call Slip

Product Group:

BU:

Address: MURIKKASSERY Customer Type:

Call Type:AVON ELECTRICALSCustomer Name:



Branch:


BCCD Copy





Call Status:

Repair Location:

Call Origin:

Email:

9656281999



9656281999-Phone (R):



DX -7 Lt. Wt.Iron Non-StickModel Name:MURIKKASSERYArea:

End User


685561

Cochin

Appliances

Irons

UG

26-08-2013 13:39:11

COC260813003105707-1 00 Mins00 HrN/A

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:









Customer Remarks:

Below Expectations








Email:

9656281999



9656281999-Phone (R):


BAJAJ TORNADO 550W MIXER

GRINDER

Model Name:MURIKKASSERYArea:


AppliancesBU:





CochinBranch:


685561


Customer Copy

Service Call Slip

COC260813003105707-2

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:








Customer Remarks:





Service Call Slip

Product Group:

BU:





Branch:


BCCD Copy





Call Status:

Repair Location:

Call Origin:

Email:

9656281999



9656281999-Phone (R):




GRINDER

Model Name:MURIKKASSERYArea:

End User


685561

Cochin

Appliances

Mixers

UG

26-08-2013 13:39:11

COC260813003105707-2 00 Mins00 HrN/A

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:









Customer Remarks:

Below Expectations








Email:

9656281999



9656281999-Phone (R):


DHX 9 Dry IronModel Name:MURIKKASSERYArea:


AppliancesBU:





CochinBranch:


685561


Customer Copy

Service Call Slip

COC260813003105707-3

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:








Customer Remarks:





Service Call Slip

Product Group:

BU:





Branch:


BCCD Copy





Call Status:

Repair Location:

Call Origin:

Email:

9656281999



9656281999-Phone (R):



DHX 9 Dry IronModel Name:MURIKKASSERYArea:

End User


685561

Cochin

Appliances

Irons

UG

26-08-2013 13:39:11

COC260813003105707-3 00 Mins00 HrN/A

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:









Customer Remarks:

Below Expectations





Problem Reported: NOT WORKING.(BCCD).



Email:

4864223237



04864-2223228Phone (R):


Victor VP-R 02 Grey Pedestal

fan


Product Group: TPW

FansBU:


UGCall Type:KOTTANCHERI SUPER SHOPCustomer Name:



CochinBranch:


685561


Customer Copy

Service Call Slip

COC260813003105849-1

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:








Customer Remarks:





Service Call Slip

Product Group:

BU:


Call Type:KOTTANCHERI SUPER SHOPCustomer Name:



Branch:


BCCD Copy



Problem Reported: NOT WORKING.(BCCD).


Call Status:

Repair Location:

Call Origin:

Email:

4864223237



04864-2223228Phone (R):



Victor VP-R 02 Grey Pedestal

fan


End User


685561

Cochin

Fans

TPW

UG

26-08-2013 13:50:51

COC260813003105849-1 00 Mins00 HrN/A

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:









Customer Remarks:

Below Expectations





Problem Reported: NOT WORKING BCCD



Email:

9995463366



-Phone (R):


DX 2 DRY IRON BLACK 750 WModel Name:VANDIPERIYARArea:

NELLIMALA JUNCTION


AppliancesBU:

Address: N H ROAD Customer Type: Dealer For Customer

UGCall Type:GLOBAL ELECTRONICSCustomer Name:



CochinBranch:


685561


Customer Copy

Service Call Slip

COC260813003106028-1

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:








Customer Remarks:





Service Call Slip

NELLIMALA JUNCTION

Product Group:

BU:

Address: N H ROAD Customer Type:

Call Type:GLOBAL ELECTRONICSCustomer Name:



Branch:


BCCD Copy





Call Status:

Repair Location:

Call Origin:

Email:

9995463366



-Phone (R):




Dealer For Customer


685561

Cochin

Appliances

Irons

UG

26-08-2013 14:05:26

COC260813003106028-1 00 Mins00 HrN/A

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:









Customer Remarks:

Below Expectations








Email:

9995463366



-Phone (R):


Bajaj Majesty Induction Cooker

ICX 7

Model Name:VANDIPERIYARArea:

NELLIMALA JUNCTION

Product Group: Induction Cookers

AppliancesBU:





CochinBranch:


685561


Customer Copy

Service Call Slip

COC260813003106028-2

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:








Customer Remarks:





Service Call Slip

NELLIMALA JUNCTION

Product Group:

BU:





Branch:


BCCD Copy





Call Status:

Repair Location:

Call Origin:

Email:

9995463366



-Phone (R):



Bajaj Majesty Induction Cooker

ICX 7


Dealer For Customer


685561

Cochin

Appliances

Induction Cookers

UG

26-08-2013 14:05:26

COC260813003106028-2 00 Mins00 HrN/A

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:









Customer Remarks:

Below Expectations








Email:

9995463366



-Phone (R):


GX 10 Deluxe Mixer GrinderModel Name:VANDIPERIYARArea:

NELLIMALA JUNCTION


AppliancesBU:





CochinBranch:


685561


Customer Copy

Service Call Slip

COC260813003106028-3

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:








Customer Remarks:





Service Call Slip

NELLIMALA JUNCTION

Product Group:

BU:





Branch:


BCCD Copy





Call Status:

Repair Location:

Call Origin:

Email:

9995463366



-Phone (R):



GX 10 Deluxe Mixer GrinderModel Name:VANDIPERIYARArea:

Dealer For Customer


685561

Cochin

Appliances

Mixers

UG

26-08-2013 14:05:26

COC260813003106028-3 00 Mins00 HrN/A

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:









Customer Remarks:

Below Expectations








Email:

9947157674



-9947157674Phone (R):


ELX-10 Emergency LightModel Name:VANDIPERIYARArea:

Product Group: Water HeatersCHENKARA P O

AppliancesBU:

Address: PUDUKKAD JUNCTION Customer Type: End User

UGCall Type:HIPSON ELECTRONICSCustomer Name:



CochinBranch:


685561


Customer Copy

Service Call Slip

COC260813003106069-1

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:








Customer Remarks:





Service Call Slip

Product Group:CHENKARA P O

BU:

Address: PUDUKKAD JUNCTION Customer Type:

Call Type:HIPSON ELECTRONICSCustomer Name:



Branch:


BCCD Copy





Call Status:

Repair Location:

Call Origin:

Email:

9947157674



-9947157674Phone (R):




End User


685561

Cochin

Appliances

Water Heaters

UG

26-08-2013 14:08:38

COC260813003106069-1 00 Mins00 HrN/A

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:









Customer Remarks:

Below Expectations








Email:

9947157674



-9947157674Phone (R):



Product Group: Water HeatersCHENKARA P O

AppliancesBU:

Address: PUDUKKAD JUNCTION Customer Type: End User

UGCall Type:HIPSON ELECTRONICSCustomer Name:



CochinBranch:


685561


Customer Copy

Service Call Slip

COC260813003106069-2

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:








Customer Remarks:





Service Call Slip

Product Group:CHENKARA P O

BU:

Address: PUDUKKAD JUNCTION Customer Type:

Call Type:HIPSON ELECTRONICSCustomer Name:



Branch:


BCCD Copy





Call Status:

Repair Location:

Call Origin:

Email:

9947157674



-9947157674Phone (R):




End User


685561

Cochin

Appliances

Water Heaters

UG

26-08-2013 14:08:38

COC260813003106069-2 00 Mins00 HrN/A

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:









Customer Remarks:

Below Expectations








Email:

9895113473



04869322611-Phone (R):


Popular Lt.Wt. Iron 1000WModel Name:VANDIPERIYARArea:


AppliancesBU:

Address: VANDIPERIYAR Customer Type: End User

UGCall Type:RASI METAL STORECustomer Name:



CochinBranch:


685561


Customer Copy

Service Call Slip

COC260813003106221-1

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:








Customer Remarks:





Service Call Slip

Product Group:

BU:

Address: VANDIPERIYAR Customer Type:

Call Type:RASI METAL STORECustomer Name:



Branch:


BCCD Copy





Call Status:

Repair Location:

Call Origin:

Email:

9895113473



04869322611-Phone (R):



Popular Lt.Wt. Iron 1000WModel Name:VANDIPERIYARArea:

End User


685561

Cochin

Appliances

Irons

UG

26-08-2013 14:20:38

COC260813003106221-1 00 Mins00 HrN/A

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:









Customer Remarks:

Below Expectations





Problem Reported: GRINDING JAR COMPLAINT



Email:

9895113473



04869322611-Phone (R):


GX 11 Mixer GrinderModel Name:VANDIPERIYARArea:


AppliancesBU:





CochinBranch:


685561


Customer Copy

Service Call Slip

COC260813003106221-2

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:








Customer Remarks:





Service Call Slip

Product Group:

BU:





Branch:


BCCD Copy



Problem Reported: GRINDING JAR COMPLAINT


Call Status:

Repair Location:

Call Origin:

Email:

9895113473



04869322611-Phone (R):




End User


685561

Cochin

Appliances

Mixers

UG

26-08-2013 14:20:38

COC260813003106221-2 00 Mins00 HrN/A

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:









Customer Remarks:

Below Expectations





Problem Reported: WATER LEAKAGE



Email:

9895113473



04869322611-Phone (R):


MX7 Steam IronModel Name:VANDIPERIYARArea:


AppliancesBU:





CochinBranch:


685561


Customer Copy

Service Call Slip

COC260813003106221-3

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:








Customer Remarks:





Service Call Slip

Product Group:

BU:





Branch:


BCCD Copy



Problem Reported: WATER LEAKAGE


Call Status:

Repair Location:

Call Origin:

Email:

9895113473



04869322611-Phone (R):



MX7 Steam IronModel Name:VANDIPERIYARArea:

End User


685561

Cochin

Appliances

Irons

UG

26-08-2013 14:20:38

COC260813003106221-3 00 Mins00 HrN/A

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:









Customer Remarks:

Below Expectations








Email:

1111111111



-4869252949Phone (R):




AppliancesBU:


UGCall Type:ST ANTONY S HOME APPLIANCESCustomer Name:



CochinBranch:


685561


Customer Copy

Service Call Slip

COC260813003106261-1

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:








Customer Remarks:





Service Call Slip

Product Group:

BU:


Call Type:ST ANTONY S HOME APPLIANCESCustomer Name:



Branch:


BCCD Copy





Call Status:

Repair Location:

Call Origin:

Email:

1111111111



-4869252949Phone (R):




End User


685561

Cochin

Appliances

Mixers

UG

26-08-2013 14:23:31

COC260813003106261-1 00 Mins00 HrN/A

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:









Customer Remarks:

Below Expectations








Email:

1111111111



-4869252949Phone (R):



GRINDER



AppliancesBU:





CochinBranch:


685561


Customer Copy

Service Call Slip

COC260813003106261-2

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:








Customer Remarks:





Service Call Slip

Product Group:

BU:





Branch:


BCCD Copy





Call Status:

Repair Location:

Call Origin:

Email:

1111111111



-4869252949Phone (R):




GRINDER


End User


685561

Cochin

Appliances

Mixers

UG

26-08-2013 14:23:31

COC260813003106261-2 00 Mins00 HrN/A

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:









Customer Remarks:

Below Expectations








Email:

1111111111



-4869252949Phone (R):




AppliancesBU:





CochinBranch:


685561


Customer Copy

Service Call Slip

COC260813003106261-3

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:








Customer Remarks:





Service Call Slip

Product Group:

BU:





Branch:


BCCD Copy





Call Status:

Repair Location:

Call Origin:

Email:

1111111111



-4869252949Phone (R):




End User


685561

Cochin

Appliances

Irons

UG

26-08-2013 14:23:31

COC260813003106261-3 00 Mins00 HrN/A

Guarantee Card No:


Land Mark:



1

2

3

4

5


Other Charges:









Customer Remarks:

Below Expectations




BCCD Service Technician Call Slip-1

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Transcript of BCCD Service Technician Call Slip-1