BC Municipal Safety Association Driver Training Courses · How to develop and strengthen positive...

BC Municipal Safety Association

Driver Training Courses

Delivered by Thinking Driver

Driver Improvement/Defensive Driving

Thinking Driver Course (classroom)

The Thinking Driver Course is the only course that addresses fundamentals of defensive driving and

driver attitude in an effective and respectful way. Thinking Driver is interactive. Drivers discuss driving

challenges and solutions based on personal motivation and values.

What your employees will learn:

The attitudinal side of driving

What attitude is and how it affects their driving

How to shift attitudinal gears from harmful, negative and stressful driving attitudes to positive

ones

How to develop and strengthen positive driving attitudes, values and behaviour

How risk tolerance changes with emotional states and stress and how to manage these states to

reduce risk

How to deal with aggression from other drivers, and deal with their own aggressiveness and

rage

How to avoid being drawn into competition and confrontational situations while driving

The 5 Fundamentals of Defensive Driving

1. Think and Look Ahead

a. How to use proper visual techniques to identify problems early

b. How to develop superior visual search skills

2. Anticipate Hazards

a. How to anticipate traffic movements before they happen

3. Keep your Options Open

a. How to calculate and evaluate following distance

b. How to deal with tailgaters

c. How to develop a cushion of space and keep your options open

4. Manage the Risk

a. How to evaluate risk and choose appropriate risk exposure for the situation,

environment, vehicle and driver

BCMSA Driver courses delivered by Thinking Driver

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b. How to develop, evaluate and choose the most effective option in various situations

5. Control with Finesse

a. How to use brakes and accelerator to balance the vehicle and avoid skids

b. How to use total control steering for precise control

Course length: ½ day

Maximum # of participants: 15

Participant Certificate provided

The course is of special interest to Fleet Supervisors and Managers who are interested in the added

benefit that attitude training provides in fuel savings, reduced vehicle abuse and discourtesy resulting in

complaints against drivers.

Defensive Driving Fundamentals (DDF) (eLearning)

In this video rich, interactive learning environment your employees will learn about The 5 Fundamentals

of Defensive Driving .










4. Manage the Risk







Course length: 90 to 110 minutes

Downloadable manual and certificate provided


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Defensive Driving Attitudes (DDA) (eLearning)

Driver attitude is a major reason for risky driving actions and behaviour. Do your drivers understand

how to take personal responsibility for moods, emotions and impulses to act in an unsafe way? This

course explores driver attitudes, stress, personal factors and behavioural triggers by following a

conversation between Thinking Driver President and a group of professional drivers. Learners are

encouraged to participate by completing numerous interactive activities throughout the course.

In this course your employees will learn:

The attitudinal side of driving

What attitude is and how it affects their driving

How personal factors can influence risk tolerance

How to reduce stress and its effects on driving

How to reinterpret other drivers’ actions to avoid becoming angry or aggressive

How to shift attitudinal gears from harmful, negative and stressful driving attitudes to positive

ones

How to develop and strengthen positive driving attitudes, values and behaviour

How risk tolerance changes with emotional states and stress and how to manage these states to

reduce risk

How to deal with aggression from other drivers, and deal with their own aggressiveness and

rage

How to avoid being drawn into competition and confrontational situations while driving

How emotional intelligence affects safe driving…and much more!


Downloadable manual and certificate provided

Defensive Driving Fundamentals and Attitudes (DDFA)

Defensive Driving Fundamentals and Attitudes combine both of the above eLearning courses into one

seamless program.

Hazard Avoidance Training (in-vehicle)

Recognize and understand the RISK, know the DEFENCE and ACT is the key process in accident and

incident avoidance. Preventable incidents occur when drivers fail to practice this.

Identifying and managing risk while driving is critical to accident avoidance. This program targets the

most common risks drivers take that can result in incidents and the underlying factors that may

encourage drivers to take these chances.



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How to use The Five Fundamentals to reduce risk in on the road










4. Manage the Risk







Includes evaluation:

Each employee will be coached individually and evaluated on performance

Copies of our evaluation will be provided to your employee and forwarded to management for

personnel or training file

Each evaluation will include recommendations for further practice or training if applicable


Maximum # of participants: 3 drivers



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Driver Evaluation/Assessment

Basic Driver Assessment

Our Basic Evaluation is an excellent way to take a “snapshot” of your employee’s driving, identify weak

areas or bad habits, and correct them through coaching. This evaluation covers basic driving skills and

will be conducted in the vehicle that your employees normally drive.

Feedback/coaching is provided based on the observations of our expert instructor as the driver is taken

through a series of on-road exercises.

Course length: 1 hour per participant

Maximum # of participants: 3 per ½ day

A copy of the Observation paperwork with recommendations, if any, is forwarded to the supervisor.

Detailed Driver Evaluation with Qualification (pass/fail)

This two hour session is a qualification (pass or fail) driving test for organizations that need a

documented driver qualification. Test results are reviewed with the employee and a copy is forwarded

to the supervisor.

Course length: 2 hours per participant




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Four Wheel/All-Wheel Drive and ATV/UTV

Four Wheel Drive and All Wheel Drive (classroom)

Do your employees drive pick-up trucks, sport utility vehicles (SUV's) or other four wheel drive vehicles?

Have they been trained in safe and correct four wheel drive operation?

Not all driving is dry paved roads under good weather conditions. Frequently we are required to drive in

adverse conditions or on slippery roads.

Our Basic Four Wheel Drive and All-Wheel Drive Operation & Safety program addresses the unique

operational characteristics of a four-wheel or all-wheel drive vehicle.


Equipment familiarization

How to engage and disengage 2-wheel, All-wheel, 4-wheel high and 4-wheel low range

Locking transfer cases and axles

Vehicle stability and roll-over risk

Ascending & descending hills

Water crossing

Driving on rough or un-maintained roads

Driving on slippery roads

Handling on hills, curves, ditches

Safe winch use (optional, ½ day)


Maximum course load: 15


Four Wheel/ All-Wheel Drive Fundamentals (eLearning)

Do your employees drive pick-up trucks, sport utility vehicles (SUV's) or other four wheel drive vehicles?

Have they been trained in safe and correct four wheel drive operation?

Not all driving is dry paved roads under good weather conditions. Frequently we are required to drive in

adverse conditions or on slippery roads.

Our Basic Four Wheel Drive and All Wheel Drive Operation & Safety program addresses the unique

operational characteristics of a four-wheel or all-wheel drive vehicle.


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Water crossing




*This course is an excellent stand alone or as a blended learning program when paired with Four Wheel

Drive practical)


Four Wheel Drive and All Wheel Drive (practical)

The Four Wheel Drive practical course is a natural next step after the theory course or may be taken as a

standalone program covering all the elements in the classroom course in the field:






Water crossing




Safe winch use (optional, ½ day)


Maximum course load: based on equipment and facilities


All Terrain/Universal Terrain Vehicle (ATV/UTV) Practical


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Are your workers Safe? Trained, Tested and Qualified to operate your company ATVs or UTVs? If

not…THEY NEED TO BE.

WorkSafe BC: Part3 Division 3 – General Duties of Employers

115 (e) provide to the employer's workers the information, instruction, training and

supervision necessary to ensure the health and safety of those workers in carrying out their

work and to ensure the health and safety of other workers at the workplace,

We conduct ATV quad and UTV training with the machines that your employees use on-site at your

location, to Canada Safety Council Standards.



Knowing your controls / starting procedures

Shifting Gears / Breaking / Parking

Turning Basics / Sharp Turns / Quicker Turns

Stopping quickly / swerving

Reading the Terrain / choosing proper speeds

Riding over obstacles

Riding on hills

Loading and Unloading Machines


Maximum course load: based on equipment and facilities



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Winter Driving

Winter Driving (Classroom)

Our Winter Driving and Skid Recovery Classroom course is a half day theory program utilizing a unique

blend of fast paced lecture, video and discussion.


How to check, prepare and equip your vehicle for winter including but not limited to:

o Pre-trip inspection

o Emergency kits

o Tire selection

The 6 conditions of winter driving

o Weather condition

o Vehicle condition

o Road condition

o Traffic condition

o Lighting condition

o Driver condition

Fundamentals of traction and control

The 3 principal types of skids and how to recover from them

o Under steer skids

o Over steer skids

o Lock-up on braking

How to correctly use your Antilock Braking System

Electronic stability & Traction Control systems and how they can prevent skidding

This theory course sets the stage for the practical session that includes dynamic hands on skid control

and emergency tactics session. (Practical course not available in lower mainland)


Maximum # of participants: 15



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Winter Driving Fundamentals (eLearning)

Winter Driving can present challenges to both you and your vehicle. Being prepared is imperative!

Explore the main risks associated with winter driving and some simple solutions on how to reduce

winter driving risk. This course includes:

How to check, prepare and equip your vehicle for winter including but not limited to:

o Pre-trip inspection

o Emergency kits

o Tire selection

The 6 conditions of winter driving

o Weather condition

o Vehicle condition

o Road condition

o Traffic condition

o Lighting condition

o Driver condition

Fundamentals of traction and control

The 3 principal types of skids and how to recover from them

o Under steer skids

o Over steer skids

o Lock-up on braking

How to correctly use your Antilock Braking System

(Approx. 20-30 minutes)

Winter Driving/Skid Recovery (Practical)

Our Winter Driving and Skid Recovery practical course is a half day hands-on session that takes the

theory of vehicle dynamics and skid recovery and puts it into action on a closed training area.

Course participants will drive their vehicles into increasingly challenging skid situations and be coached

in advanced skid recovery techniques.


How to move off from a stop without wheel-spin or loss of control

The 3 principal types of skids; what causes them and how to recover from them

Under steer skids

Over steer skids

Lock-up on braking


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How to correctly use your Antilock Braking System in an emergency

Emergency brake and avoidance manoeuvres

Driving in deeper snow without getting stuck

Practical methods for getting un-stuck

(Not available in lower mainland)





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Safe Backing

Backing Safety Fundamentals (eLearning)

Backing incidents are costly to organizations, often resulting in property damage and in some cases

injuries or death. The backing fundamentals online course identifies the main risks associated with

backing up a vehicle and offer simple solutions on how to reduce backing risk including the Seven

Fundamentals of preventing backing incidents.


The 7 fundamentals for eliminating backing incidents:

1. Avoid Backing

2. Circle Check

3. Look Back

4. Back Slowly

5. Use a Guide

6. Avoid Distraction

7. Practice

(Approx. 20 to 30 minutes)

*This course is an excellent stand alone or as a blended learning program when paired with Safe Backing

practical)

Safe Backing (Practical)

Backing, parking and slow speed manoeuvring incidents account for over 40% of reportable vehicle

incidents in most operations. Safe Backing targets this situation by teaching drivers how to reduce

backing incidents. Safe Backing is a practical program and is conducted in small groups in a closed

training area. This is a competency based course and varies in duration to a maximum of 4 hours. The

course provides theory and practical learning focused on the reduction of backing incidents by

developing strategies to reduce backing and build requisite skills to back safely when required.



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Safe backing in a variety of situations

Backing to sight side and blind side in a non-articulated vehicle

Backing using a guide

Backing using mirrors

Positioning vehicle for sight side and blind side backing

Using mirrors to identify reference points

Identifying pivot points

Judging distance to rear of vehicle

Backing through turns and close quarters

Right angles

Offset lanes

Alley docks

Complex backing manoeuvres where a series of reference points and turns may be required

Close quarters manoeuvring in forward direction

Identifying overhead clearances

Understanding rear wheel off-track

We conduct Safe Backing on-site at your location or at our training location in Surrey and train the driver

in the vehicle that she/he normally drives for work to ensure relevant and effective skills transfer. (A

flat, secure training area 80 X 20 metres is required)

*Completion of Safe Backing Fundamentals (eLearning) is recommended before this course





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Specialty Training

Load Securement

Hand tools, power tools light and heavy equipment, materials; you name it, your workers probably

transport it to and from job-sites using pick-up trucks, trailers, or specialty, purpose built service

vehicles. All of this gear needs to be properly and safely loaded and secured in and or on the vehicle

during transport to be in compliance. This ½ day course is customized on a case by case basis to ensure

that the needs of your organization are fully considered.

What your workers will learn:

What needs to be secured during transport?

Best practises to ensure proper and compliant securement


Maximum course load: variable based on equipment, facilities and desired outcome.


Trailer towing and backing (light –medium duty <4600 kg)

Trailer towing presents significant challenges for inexperienced and experienced drivers alike. Backing is

especially difficult for the uninitiated. This training is conducted on-site at your facility or at our training

centre using your towing vehicle and trailer or our training equipment.

What your drivers will learn:

Correct and safe hook-up and unhook procedures including

o Electrical

o Safety chains

o Hitch types

o Equalizer hitches

o Tongue weight

o Testing for secure hook-up

Loading and load distribution

Trailer brake types adjustments and operation

Backing

o Sight side

o Blind side

o Backing into dock or load areas


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o Avoiding jackknife damage

In-traffic driving

o Compensating for off-track

o Adjusting follow distances for additional weight

* Recommended pre-requisite training before this course:

Safe Backing Fundamentals (eLearning)

Safe Backing practical




Safe Winching (Vehicle Mounted Winch Operation)

When misused or incorrectly rigged, a vehicle mounted winch can be deadly. Have your workers been

trained and qualified in safe winch operation? This ½ day practical course will prepare workers to safely

prepare and execute a single line pull with a vehicle mounted electric winch.

What your Employees will learn:

Winch components

Winch accessories and correct use

Components and accessory inspection

Winch safety, work plans and precautions

Proper spooling and unspooling of winch cable

Communication and signals


Maximum participants: 9 (with 3 training vehicles)

BC Municipal Safety Association Driver Training Courses · How to develop and strengthen positive...

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