Bb-manager: Outline

• Who’s Involved

• What’s planned

• What’s involved

• Instructional Services Imperatives

• ES / EAD Imperatives

Bb-manager: Who’s Involved

• Instructional Services (IS)

• Enterprise Systems (ES)

• Enterprise Application Development (EAD)

• Inevitably – the Faculty!

What’s PlannedBb shell will automatically be created for every course section Faculty can:

• Activate the course shell(s)• Combine courses• Copy content from past courses• Manage users and roles

FERPA protections will be built in

Course Create: What’s Involved?

Queuedrequest

BbListener

Queue Msg Log msg status=sent

Compose MsgCheck for msg

Process courserequest

BbLearn Db

Merge (new parent w/ children)

Log merge request state=pending

Select course(s)

One Course Log Single CourseRequest state=pending

Get courses

CASLogin

BbMgr Db

Log visit

ReadOnly

Select term

Use Case: Course CreateCASLogin

BbMgr Db

Log visit

Select term, show course(s)

BbLearn Db

Get courses

CASLogin

ReadOnly

Select term

Select Course

Select course(s)

One Course Log Single CourseRequest state=pending

Get courses

BbMgr Db

Merge courses

Merge (new parent w/ children)

Log merge request state=pending

Select courses

Get courses

BbMgr Db

Queue Msg / Log Status

Queuedrequest Queue Msg Log msg status=sent

Compose Msg

Merge (new parent w/ children)

One Course

BbMgr Db

Get Msg / Process Request

Queuedrequest

BbListener

Check for msg

Process courserequest

BbLearn Db

Get Response / Log Status

Queuedresponse

BbMgr Listener Log request status=completed

BbMgr Db

BbLearn Db

Show Activatedand select from inactive

course(s)

Get courses

BbMgr Db

Check for msg

Instructional Services' (ITS) Imperatives

• Improve customer satisfaction with better usability

• Switch to Parent/Child treatment for combined courses

• Allow access to more than 1 semester

EAD / ES' ImperativesSelf-service • Put the controls in the hands of those best suited to use them

Automation• fail-safes and safe-guards on both ends • handle service interruptions or stop/start Flexibility• Bb continues to operate as delivered • Enhancements are independent of the vendor and not affected by patches or

upgrades to Bb Iteration• Easier to add or refine an external app than to customize Bb Audit trail• Helps us pinpoint where issues are and to whom to assign them to serve

customers quickly with less confusion

Fail-safes and audit-trail

Queuedrequest

Queue Msg

Log msg status=sent

BbMgr Db

BbListener

Check for msg

Process courserequest

BbLearn Db

Queuedresponse

BbMgr Listener

Log request status=completed

Check for msg

Compose Msg