Multimedia PC High-performance PC All-in-One PC System Mini PC
BaseTech / Introduction to PC Hardware and...
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CONTENTS Preface . . . . . . . . . . . . . . . . . . . . . . . . . . xii Introduction . . . . . . . . . . . . . . . . . . . . . . . xiii Chapter 1 ■ Your PC Revealed 1 Big Iron, Cryptic Code, and IBM . . . . . . . . . . . 1 It Takes Two to Tango: Hardware and Software . . . . . . . . . . . . . . . . . . 1 A Short History of Computers . . . . . . . . . . 1 Mainframes . . . . . . . . . . . . . . . . . . . . 2 Minicomputers . . . . . . . . . . . . . . . . . . 3 Microcomputers . . . . . . . . . . . . . . . . . 4 Enter the Personal Computer . . . . . . . . . . . 5 Safeguarding Your PC . . . . . . . . . . . . . . . . 5 Don’t Let PCs Scare You . . . . . . . . . . . . . 6 Respecting Power . . . . . . . . . . . . . . . . . 7 Electrostatic Discharge (ESD) . . . . . . . . . . 7 Identifying the Major Components of a PC . . . . . 10 System Unit . . . . . . . . . . . . . . . . . . . 12 Monitor . . . . . . . . . . . . . . . . . . . . . . 13 Keyboard . . . . . . . . . . . . . . . . . . . . . 14 Mouse Devices . . . . . . . . . . . . . . . . . . 14 Handling PC Connections . . . . . . . . . . . . 16 Identifying the Internal Components of a PC . . . 17 Opening a System Unit . . . . . . . . . . . . . 20 Handling Expansion Cards . . . . . . . . . . . . 21 Chapter 1 Review . . . . . . . . . . . . . . . . . . . 23 Chapter 2 ■ CPUs 28 The Function of the CPU . . . . . . . . . . . . . . . 29 What Is a CPU? . . . . . . . . . . . . . . . . . 29 Where Are the Programs? . . . . . . . . . . . . 29 Putting It All Together . . . . . . . . . . . . . . 30 Identifying the Right CPU for Any Motherboard . . . . . . . . . . . . . . . . . 31 CPU Manufacturers . . . . . . . . . . . . . . . 31 Processor Models . . . . . . . . . . . . . . . . . 32 CPU Speeds . . . . . . . . . . . . . . . . . . . . 32 Processor Packages . . . . . . . . . . . . . . . . 33 Five Ways to Identify a CPU . . . . . . . . . . . 35 Identifying the Type of CPU in Your PC . . . . 37 Motherboards . . . . . . . . . . . . . . . . . . . 38 Installing and Upgrading CPUs . . . . . . . . . . . 41 Installing a CPU . . . . . . . . . . . . . . . . . 42 Select and Install the Proper Heat Sink and Fan Assembly . . . . . . . . . . . . . . . . . 47 Heat Sinks . . . . . . . . . . . . . . . . . . . . 47 Fans . . . . . . . . . . . . . . . . . . . . . . . . 48 Installing a Fan and Heat Sink Assembly . . . . 49 Chapter 2 Review . . . . . . . . . . . . . . . . . . . 52 Chapter 3 ■ RAM 56 What Does RAM Do? . . . . . . . . . . . . . . . . . 57 RAM Sticks . . . . . . . . . . . . . . . . . . . . 58 Accessing RAM . . . . . . . . . . . . . . . . . . 58 A Bit o’ Binary . . . . . . . . . . . . . . . . . . 58 Types of RAM Technologies . . . . . . . . . . . . . 59 FPM RAM . . . . . . . . . . . . . . . . . . . . 60 EDO RAM . . . . . . . . . . . . . . . . . . . . 61 SDRAM . . . . . . . . . . . . . . . . . . . . . 62 DDR SDRAM . . . . . . . . . . . . . . . . . . 63 RDRAM . . . . . . . . . . . . . . . . . . . . . 63 RAM Packages . . . . . . . . . . . . . . . . . . . . . 63 SIMMs . . . . . . . . . . . . . . . . . . . . . . 64 DIMMs . . . . . . . . . . . . . . . . . . . . . . 67 SO DIMM . . . . . . . . . . . . . . . . . . . . 68 RIMMs . . . . . . . . . . . . . . . . . . . . . . 69 Adding and Upgrading RAM . . . . . . . . . . . . 71 Why Add RAM? . . . . . . . . . . . . . . . . . 71 Checking Your System Resources . . . . . . . . 72 Upgrading RAM . . . . . . . . . . . . . . . . . 74 Removing and Installing SIMMs . . . . . . . . 76 Removing and Installing DIMMs and RIMMs . . 77 Chapter 3 Review . . . . . . . . . . . . . . . . . . . 80 Chapter 4 ■ Motherboards and BIOS 84 Common Motherboard Features . . . . . . . . . . . 85 Your Personal Tour of the Motherboard . . . . . 86 Types of Motherboards . . . . . . . . . . . . . . . . 94 AT Motherboards . . . . . . . . . . . . . . . . . 94 Baby AT . . . . . . . . . . . . . . . . . . . . . . 94 ATX Motherboards . . . . . . . . . . . . . . . . 95 microATX . . . . . . . . . . . . . . . . . . . . . 96 FlexATX . . . . . . . . . . . . . . . . . . . . . 96 Proprietary Motherboards . . . . . . . . . . . . 97 Removing a Motherboard from a PC Case . . . . 97 Installing a Motherboard . . . . . . . . . . . . . . . 100 Installing a New Motherboard . . . . . . . . . . 100 viii Contents
Transcript of BaseTech / Introduction to PC Hardware and...
CONTENTS
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . xiiIntroduction . . . . . . . . . . . . . . . . . . . . . . . xiii
Chapter 1■ Your PC Revealed 1Big Iron, Cryptic Code, and IBM . . . . . . . . . . . 1
It Takes Two to Tango: Hardwareand Software . . . . . . . . . . . . . . . . . . 1
A Short History of Computers . . . . . . . . . . 1Mainframes . . . . . . . . . . . . . . . . . . . . 2Minicomputers . . . . . . . . . . . . . . . . . . 3Microcomputers . . . . . . . . . . . . . . . . . 4Enter the Personal Computer . . . . . . . . . . . 5
Safeguarding Your PC . . . . . . . . . . . . . . . . 5Don’t Let PCs Scare You . . . . . . . . . . . . . 6Respecting Power . . . . . . . . . . . . . . . . . 7Electrostatic Discharge (ESD) . . . . . . . . . . 7
Identifying the Major Components of a PC . . . . . 10System Unit . . . . . . . . . . . . . . . . . . . 12Monitor . . . . . . . . . . . . . . . . . . . . . . 13Keyboard . . . . . . . . . . . . . . . . . . . . . 14Mouse Devices . . . . . . . . . . . . . . . . . . 14Handling PC Connections . . . . . . . . . . . . 16
Identifying the Internal Components of a PC . . . 17Opening a System Unit . . . . . . . . . . . . . 20Handling Expansion Cards . . . . . . . . . . . . 21
Chapter 1 Review . . . . . . . . . . . . . . . . . . . 23
Chapter 2■ CPUs 28The Function of the CPU . . . . . . . . . . . . . . . 29
What Is a CPU? . . . . . . . . . . . . . . . . . 29Where Are the Programs? . . . . . . . . . . . . 29Putting It All Together . . . . . . . . . . . . . . 30
Identifying the Right CPU forAny Motherboard . . . . . . . . . . . . . . . . . 31
CPU Manufacturers . . . . . . . . . . . . . . . 31Processor Models . . . . . . . . . . . . . . . . . 32CPU Speeds . . . . . . . . . . . . . . . . . . . . 32Processor Packages . . . . . . . . . . . . . . . . 33Five Ways to Identify a CPU . . . . . . . . . . . 35Identifying the Type of CPU in Your PC . . . . 37Motherboards . . . . . . . . . . . . . . . . . . . 38
Installing and Upgrading CPUs . . . . . . . . . . . 41Installing a CPU . . . . . . . . . . . . . . . . . 42
Select and Install the Proper Heat Sinkand Fan Assembly . . . . . . . . . . . . . . . . . 47
Heat Sinks . . . . . . . . . . . . . . . . . . . . 47Fans . . . . . . . . . . . . . . . . . . . . . . . . 48Installing a Fan and Heat Sink Assembly . . . . 49
Chapter 2 Review . . . . . . . . . . . . . . . . . . . 52
Chapter 3■ RAM 56What Does RAM Do? . . . . . . . . . . . . . . . . . 57
RAM Sticks . . . . . . . . . . . . . . . . . . . . 58Accessing RAM . . . . . . . . . . . . . . . . . . 58A Bit o’ Binary . . . . . . . . . . . . . . . . . . 58
Types of RAM Technologies . . . . . . . . . . . . . 59FPM RAM . . . . . . . . . . . . . . . . . . . . 60EDO RAM . . . . . . . . . . . . . . . . . . . . 61SDRAM . . . . . . . . . . . . . . . . . . . . . 62DDR SDRAM . . . . . . . . . . . . . . . . . . 63RDRAM . . . . . . . . . . . . . . . . . . . . . 63
RAM Packages . . . . . . . . . . . . . . . . . . . . . 63SIMMs . . . . . . . . . . . . . . . . . . . . . . 64DIMMs . . . . . . . . . . . . . . . . . . . . . . 67SO DIMM . . . . . . . . . . . . . . . . . . . . 68RIMMs . . . . . . . . . . . . . . . . . . . . . . 69
Adding and Upgrading RAM . . . . . . . . . . . . 71Why Add RAM? . . . . . . . . . . . . . . . . . 71Checking Your System Resources . . . . . . . . 72Upgrading RAM . . . . . . . . . . . . . . . . . 74Removing and Installing SIMMs . . . . . . . . 76Removing and Installing DIMMs and RIMMs . . 77
Chapter 3 Review . . . . . . . . . . . . . . . . . . . 80
Chapter 4■ Motherboards and BIOS 84Common Motherboard Features . . . . . . . . . . . 85
Your Personal Tour of the Motherboard . . . . . 86Types of Motherboards . . . . . . . . . . . . . . . . 94
AT Motherboards . . . . . . . . . . . . . . . . . 94Baby AT . . . . . . . . . . . . . . . . . . . . . . 94ATX Motherboards . . . . . . . . . . . . . . . . 95microATX . . . . . . . . . . . . . . . . . . . . . 96FlexATX . . . . . . . . . . . . . . . . . . . . . 96Proprietary Motherboards . . . . . . . . . . . . 97Removing a Motherboard from a PC Case . . . . 97
Installing a Motherboard . . . . . . . . . . . . . . . 100Installing a New Motherboard . . . . . . . . . . 100
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The System BIOS . . . . . . . . . . . . . . . . . . . . 102Why Do We Need BIOS in the First Place? . . . 102Every Device Needs BIOS . . . . . . . . . . . . 104Changeable System Devices . . . . . . . . . . . 104Flashing the BIOS . . . . . . . . . . . . . . . . 105
Chapter 4 Review . . . . . . . . . . . . . . . . . . . 106
Chapter 5■ Expansion Bus 110Expansion Buses . . . . . . . . . . . . . . . . . . . . 111
Why Expansion Buses Exist . . . . . . . . . . . 111The Next Step Involves a Clock . . . . . . . . . . 112Device Drivers . . . . . . . . . . . . . . . . . . 114System Resources . . . . . . . . . . . . . . . . . 114Checking Device Drivers . . . . . . . . . . . . . 118
Internal Buses . . . . . . . . . . . . . . . . . . . . . 1218-Bit ISA . . . . . . . . . . . . . . . . . . . . . 12116-Bit ISA . . . . . . . . . . . . . . . . . . . . 121MCA . . . . . . . . . . . . . . . . . . . . . . . 122EISA . . . . . . . . . . . . . . . . . . . . . . . 123VESA Local Bus . . . . . . . . . . . . . . . . . 124PCI . . . . . . . . . . . . . . . . . . . . . . . . 125AGP . . . . . . . . . . . . . . . . . . . . . . . . 126AMR/CNR . . . . . . . . . . . . . . . . . . . . 128Mini PCI . . . . . . . . . . . . . . . . . . . . . 128Checking the Expansion Bus . . . . . . . . . . . 129
Installing a Plug and Play Expansion Card . . . . . 130Picking the Right Card . . . . . . . . . . . . . . 130Picking the Right Bus . . . . . . . . . . . . . . . 130Getting the Correct Drivers . . . . . . . . . . . 130Removing the Old Drivers . . . . . . . . . . . . 131Installing a Plug and Play Card . . . . . . . . . 132Installing a Driver for a New Expansion Card . . 134Installation Problems . . . . . . . . . . . . . . . 137
External Expansion Buses: USB and FireWire . . . 138USB . . . . . . . . . . . . . . . . . . . . . . . . 138FireWire . . . . . . . . . . . . . . . . . . . . . . 141FireWire or USB? . . . . . . . . . . . . . . . . 141PC Card . . . . . . . . . . . . . . . . . . . . . . 141
Chapter 5 Review . . . . . . . . . . . . . . . . . . . 143
Chapter 6■ Power Supplies and Cases 148Case Form and Function . . . . . . . . . . . . . . . 149
External Size . . . . . . . . . . . . . . . . . . . 149Drive Bays . . . . . . . . . . . . . . . . . . . . 151Back Plates . . . . . . . . . . . . . . . . . . . . 153Screws and Stand-offs . . . . . . . . . . . . . . 154Case Form Factors . . . . . . . . . . . . . . . . 154Connections . . . . . . . . . . . . . . . . . . . . 155
Power Supply . . . . . . . . . . . . . . . . . . . . . 155Wattage . . . . . . . . . . . . . . . . . . . . . . 157Connectors . . . . . . . . . . . . . . . . . . . . 158Power Switches . . . . . . . . . . . . . . . . . . 160Power Supply Fans . . . . . . . . . . . . . . . . 162
Removing a Power Supply . . . . . . . . . . . . 163Installing a New Power Supply . . . . . . . . . 166
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 167Power Supply Fan . . . . . . . . . . . . . . . . 167Heat Sinks and Fans . . . . . . . . . . . . . . . 168Case Fans . . . . . . . . . . . . . . . . . . . . . 168Installing a Case Fan . . . . . . . . . . . . . . . 169Airflow . . . . . . . . . . . . . . . . . . . . . . 170
Chapter 6 Review . . . . . . . . . . . . . . . . . . . 172
Chapter 7■ Removable Media 176Identifying, Installing, and Troubleshooting
Floppy Drives . . . . . . . . . . . . . . . . . . . . 177How Floppy Drives Work . . . . . . . . . . . . 177The History of Floppy Disks . . . . . . . . . . . 178Floppy Drive Cables . . . . . . . . . . . . . . . 179Installing a Floppy Drive . . . . . . . . . . . . . 180Care and Feeding of Your Floppies . . . . . . . . 181Bootable Floppy Disks . . . . . . . . . . . . . . 183Formatting Nonbootable Floppy Disks . . . . . . 184
Identifying and Installing Zip Drivesand SuperDisk Drives . . . . . . . . . . . . . . . 186
Booting to a Floppy, Zip, or SuperDrive Disk . . 188Modern Tape Drive Technologies . . . . . . . . . . 189
Tape Drive Options . . . . . . . . . . . . . . . . 189Tape Backup Strategies . . . . . . . . . . . . . . . . 191
Backup Programs . . . . . . . . . . . . . . . . . 192Working with Attributes . . . . . . . . . . . . . 194
Chapter 7 Review . . . . . . . . . . . . . . . . . . . 196
Chapter 8■ Hard Drives 200How Hard Drives Store Data . . . . . . . . . . . . . 201
Geometry . . . . . . . . . . . . . . . . . . . . . 201Partitions and File Systems . . . . . . . . . . . 203Identifying Your File System . . . . . . . . . . . 206
Installing a Hard Drive . . . . . . . . . . . . . . . . 208EIDE Versus SCSI . . . . . . . . . . . . . . . . 208Hard Drive Terminology . . . . . . . . . . . . . 209EIDE Cables . . . . . . . . . . . . . . . . . . . 210Master/Slave . . . . . . . . . . . . . . . . . . . 210ATA Speed Ratings . . . . . . . . . . . . . . . . 211BIOS Limitations . . . . . . . . . . . . . . . . . 212Physically Installing a Hard Drive . . . . . . . . 214Adding a Second Drive . . . . . . . . . . . . . . 215
Configuring a Hard Drive . . . . . . . . . . . . . . 216Partitioning . . . . . . . . . . . . . . . . . . . . 216Formatting . . . . . . . . . . . . . . . . . . . . 220Third-Party Tools . . . . . . . . . . . . . . . . . 223Working with Partitions Using the
Disk Management Utility . . . . . . . . . . . 225Hard Drive Maintenance and Troubleshooting . . 227
Hard Drive Maintenance . . . . . . . . . . . . . 227ScanDisk . . . . . . . . . . . . . . . . . . . . . 227
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Defragmentation . . . . . . . . . . . . . . . . . 229Disk Cleanup . . . . . . . . . . . . . . . . . . . 231Troubleshooting . . . . . . . . . . . . . . . . . . 233
Chapter 8 Review . . . . . . . . . . . . . . . . . . . 236
Chapter 9■ CD Media 240Understanding CD Media Technologies . . . . . . 241
CD Data Storage . . . . . . . . . . . . . . . . . 241CD-ROM . . . . . . . . . . . . . . . . . . . . . 241Speeds and What They Mean . . . . . . . . . . . 243Lots of Standards . . . . . . . . . . . . . . . . . 244CD-R and CD-RW . . . . . . . . . . . . . . . . 244DVD . . . . . . . . . . . . . . . . . . . . . . . 247
Installing CD Media Drives . . . . . . . . . . . . . 248Physical Installation . . . . . . . . . . . . . . . 249Driver Installation . . . . . . . . . . . . . . . . 250Application Installation . . . . . . . . . . . . . 252Installing a CD-ROM Drive . . . . . . . . . . . 252
Using CD Media . . . . . . . . . . . . . . . . . . . . 255Audio Files Versus Audio Tracks . . . . . . . . 255Autoplay . . . . . . . . . . . . . . . . . . . . . 255Burning CDs . . . . . . . . . . . . . . . . . . . 257
CD Media Troubleshooting . . . . . . . . . . . . . . 259Drive Problems . . . . . . . . . . . . . . . . . . 259Disc Problems . . . . . . . . . . . . . . . . . . . 260Breaking Your CD-ROM Drive . . . . . . . . . 262
Chapter 9 Review . . . . . . . . . . . . . . . . . . . 263
Chapter 10■ SCSI 268Major SCSI Components . . . . . . . . . . . . . . . 269
SCSI Chains and Host Adapters . . . . . . . . . 269Working with SCSI Chains . . . . . . . . . . . . 274
The Different Flavors of SCSI . . . . . . . . . . . . 275SCSI-1 . . . . . . . . . . . . . . . . . . . . . . 275SCSI-2 . . . . . . . . . . . . . . . . . . . . . . 276SCSI-3 . . . . . . . . . . . . . . . . . . . . . . 278Mixing Flavors . . . . . . . . . . . . . . . . . . 279
Installing SCSI Devices . . . . . . . . . . . . . . . . 279Buying a Host Adapter . . . . . . . . . . . . . . 279SCSI Cables . . . . . . . . . . . . . . . . . . . . 281Termination and SCSI IDs . . . . . . . . . . . . 281Installation and Host Adapter Settings . . . . . 282Drivers . . . . . . . . . . . . . . . . . . . . . . 285EIDE and SCSI . . . . . . . . . . . . . . . . . . 286Installing SCSI Devices . . . . . . . . . . . . . 286
Basic SCSI Troubleshooting . . . . . . . . . . . . . 287Chapter 10 Review . . . . . . . . . . . . . . . . . . 288
Chapter 11■ Video 292Selecting the Right Monitor . . . . . . . . . . . . . 293
CRTs . . . . . . . . . . . . . . . . . . . . . . . 293Installing and Configuring a CRT . . . . . . . . 296LCDs . . . . . . . . . . . . . . . . . . . . . . . 297
Selecting the Right Video Card . . . . . . . . . . . . 299Inside the Display Adapter . . . . . . . . . . . . 299Expansion Bus Interfaces . . . . . . . . . . . . . 302Video Card Ports . . . . . . . . . . . . . . . . . 303Multiple Video Cards for Multiple Monitors . . 304
Installing and Configuring Video Software . . . . . 304Drivers . . . . . . . . . . . . . . . . . . . . . . 304Using the Display Applet . . . . . . . . . . . . . 305Working with Drivers . . . . . . . . . . . . . . 306Updating Video Drivers the Right Way . . . . . 308DirectX . . . . . . . . . . . . . . . . . . . . . . 310Testing DirectX on Your System . . . . . . . . . 311
Maintenance and Troubleshooting . . . . . . . . . 312Caring for Your Monitor . . . . . . . . . . . . . 312Troubleshooting Monitor Problems . . . . . . . 312Troubleshooting LCD Monitors . . . . . . . . . 313Video Card Problems . . . . . . . . . . . . . . . 314Troubleshooting Configuration Errors . . . . . . 314
Chapter 11 Review . . . . . . . . . . . . . . . . . . 316
Chapter 12■ Input Devices 320Installing a Keyboard . . . . . . . . . . . . . . . . . 321
Keyboard Ergonomics . . . . . . . . . . . . . . . 321Making Connections . . . . . . . . . . . . . . . 322Installing a Keyboard . . . . . . . . . . . . . . . 324
Installing and Configuring a Mouse . . . . . . . . . 325Ah, the Choices! . . . . . . . . . . . . . . . . . . 325Mouse Connections . . . . . . . . . . . . . . . . 328Installing a Mouse . . . . . . . . . . . . . . . . 328
Identifying Less Common Input Devices . . . . . . 329Game Ports . . . . . . . . . . . . . . . . . . . . 330Microphones . . . . . . . . . . . . . . . . . . . 332Still and Video Cameras . . . . . . . . . . . . . 332Tablets . . . . . . . . . . . . . . . . . . . . . . 332Touch Screens . . . . . . . . . . . . . . . . . . . 333Installing and Configuring a Game Controller . . 333
Maintaining and Troubleshooting Input Devices . . 335Cleaning . . . . . . . . . . . . . . . . . . . . . 335Dirty or Broken Devices . . . . . . . . . . . . . 336Driver Issues . . . . . . . . . . . . . . . . . . . 336
Chapter 12 Review . . . . . . . . . . . . . . . . . . 337
Chapter 13■ Sound 340How Sound Works in a PC . . . . . . . . . . . . . . 341
Sound-Capture Basics . . . . . . . . . . . . . . 341Recorded Sound Formats . . . . . . . . . . . . . 342Playing Sounds . . . . . . . . . . . . . . . . . . 342MIDI . . . . . . . . . . . . . . . . . . . . . . . 343Other File Formats . . . . . . . . . . . . . . . . 343Video . . . . . . . . . . . . . . . . . . . . . . . 344
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Applications . . . . . . . . . . . . . . . . . . . . 344Streaming Media . . . . . . . . . . . . . . . . . 344
Purchasing the Right Sound Card . . . . . . . . . . 345Processor Capabilities . . . . . . . . . . . . . . . 345Speaker Support . . . . . . . . . . . . . . . . . 345Recording Quality . . . . . . . . . . . . . . . . 346Jacks . . . . . . . . . . . . . . . . . . . . . . . . 347Extra Features . . . . . . . . . . . . . . . . . . 348Speakers . . . . . . . . . . . . . . . . . . . . . . 348
Installing a Sound Card in a Windows System . . . 351Physical Installation . . . . . . . . . . . . . . . 351Physically Installing a Sound Card . . . . . . . 352Installing Drivers . . . . . . . . . . . . . . . . . 354Installing Sound Programs . . . . . . . . . . . . 355Installing Applications . . . . . . . . . . . . . . 357
Troubleshooting Sound . . . . . . . . . . . . . . . . 357Hardware Problems . . . . . . . . . . . . . . . . 357Configuration Problems . . . . . . . . . . . . . 358Application Problems . . . . . . . . . . . . . . . 359
Chapter 13 Review . . . . . . . . . . . . . . . . . . 360
Chapter 14■ Printers 364Identifying Current Printer Technologies . . . . . . 365
Dot Matrix Printers . . . . . . . . . . . . . . . 365Inkjet Printers . . . . . . . . . . . . . . . . . . 365Laser Printers . . . . . . . . . . . . . . . . . . . 367Buying a Printer . . . . . . . . . . . . . . . . . 367The Real PPM! . . . . . . . . . . . . . . . . . . 369
Installing a Printer on a Windows PC . . . . . . . . 370Port Options . . . . . . . . . . . . . . . . . . . 370Unpacking and Assembly . . . . . . . . . . . . . 371Drivers . . . . . . . . . . . . . . . . . . . . . . 371Configuration . . . . . . . . . . . . . . . . . . . 376Installing a Printer . . . . . . . . . . . . . . . . 378
Performing Basic Printer Maintenance . . . . . . . 379Consumables . . . . . . . . . . . . . . . . . . . 379Laser Printer Maintenance . . . . . . . . . . . . 380Inkjet Printer Maintenance . . . . . . . . . . . . 381Maintaining an Inkjet Printer . . . . . . . . . . 382
Recognizing and Fixing BasicPrinting Problems . . . . . . . . . . . . . . . . . 383
Tools . . . . . . . . . . . . . . . . . . . . . . . 383No-Print Problems . . . . . . . . . . . . . . . . 383Paper Problems . . . . . . . . . . . . . . . . . . 384Bad-Print Problems . . . . . . . . . . . . . . . . 384Exploring Printer Errors . . . . . . . . . . . . . 385
Chapter 14 Review . . . . . . . . . . . . . . . . . . 386
Chapter 15■ Networks 390How Networks Work . . . . . . . . . . . . . . . . . 391
Dial-Up Networks . . . . . . . . . . . . . . . . 391Local Area Networks . . . . . . . . . . . . . . . 392
Installing and Configuring a Dial-Up Network . . 394Modem Technology . . . . . . . . . . . . . . . . 394Installing a PCI Modem . . . . . . . . . . . . . 396Setting Up Software . . . . . . . . . . . . . . . 398
Installing and Configuring a LocalArea Network . . . . . . . . . . . . . . . . . . . . 400
Topology . . . . . . . . . . . . . . . . . . . . . 401Ensuring Compatibility: Ethernet . . . . . . . . 402Fiber-Optic Networks . . . . . . . . . . . . . . . 404Wireless Networks . . . . . . . . . . . . . . . . 404LAN Hardware Connections . . . . . . . . . . . 405Installing and Cabling a Hub . . . . . . . . . . . 407Ensuring Communication:
Software Protocols . . . . . . . . . . . . . . . 407Making the Connection with TCP/IP . . . . . . 408Sharing Resources and Accessing
Shared Resources . . . . . . . . . . . . . . . 409Troubleshooting Basic Network Problems . . . . . 412
Dial-Up Networking Problems . . . . . . . . . . 412LAN Problems . . . . . . . . . . . . . . . . . . 412
Chapter 15 Review . . . . . . . . . . . . . . . . . . 415
Appendix■ About A+ Certification 420What’s Certification? . . . . . . . . . . . . . . . . . 420A+ Certification . . . . . . . . . . . . . . . . . . . . 420Preparing for the A+ Certification Exam . . . . . . 421
1.0 Installation, Configuration,and Upgrading . . . . . . . . . . . . . . . . 421
2.0 Diagnosis and Troubleshooting . . . . . . . . 4213.0 Preventive Maintenance . . . . . . . . . . . 4224.0 Motherboards, Processors, and Memory . . . 4225.0 Printers . . . . . . . . . . . . . . . . . . . . 4226.0 Basic Networking . . . . . . . . . . . . . . . 422
■ Glossary 423
■ Index 433
Contents xi
BaseTech / Introduction to PC Hardware and Troubleshooting / Meyers / 222632-3 / Blind Folio xi
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