Baseline Assessment Feedback of ICT take-up across the Regions Date: 15 January 2014.
27
Baseline Assessment Feedback of ICT take-up across the Regions Date: 15 January 2014
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Transcript of Baseline Assessment Feedback of ICT take-up across the Regions Date: 15 January 2014.
Baseline Assessment Feedback of ICT take-up across the RegionsDate: 15 January 2014
1 - 2 3 - 5 6 - 9 10 - 49 50 - 249 250 or more
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0% 37%
19%
11%
18%
9%
6%
How many staff are employed in your business?
Series1
What type of internet connection does your business have? Answer Options Percent
a). Very high DSL connection, e.g. VDSL, VHDSL, ITU G.993.1, etc. (e.g. FTTC/H)14%
b). DSL connection, e.g. as xDSL, ADSL, SDSL (copper connection)36%
c). Other fixed broadband connection, e.g. cable tv technology, etc7%
d). ISDN connection or dial-up access over normal telephone line10%
e). Wireless broadband access, e.g. Wireless ISP, WiMAX, Satellite broadband19%
f). Mobile broadband via a portable device using mobile phone network (3G / 4G)8%
G ). Other mobile connection e.g. GSM, GPRS, EDGE, analogue mobile phone 5%
h). No internet access1%
15%
46%
20%
15%
4%
What is the current maximum contracted download speed of the fastest Internet connection in your business?
a). less than 2Mbit/s
b). at least 2 but less than 10 Mbit/s
c). at least 10 but less than 30 MBit/s
d). at least 30 but less than 100 Mbit/s
e). at least 100 Mbit/s
Series1
0%
20%
40%
60%
80%
100%
99%
What % of employees use computers with access to the Internet at least once per week?
Do any employees have remote access to the company's email, documents or applications (via fixed, mobile or
wireless internet connection)?
Answer Options Percentage
Yes 75 %
No 25 %
Does your company use any of the following online video conferencing solutions?
Answer Options Percentage
A free web video conferencing service21%
A paid web video conferencing service6%
HD video conferencing technology3.5%
We do not use video conferencing66%
Other3.5%
Does any employee have portable devices provided by the business, that allows a mobile connection to the Internet for business use (e.g.
portable computers, Smartphone, PDA phone, etc)?
Answer Options Percentage
Yes 60%
No 40%
Note: This figure does not include devices that allow Internet connection only via wireless networks (i.e. local wireless networks or public hotspots and not via mobile telephone networks)
Does your business have a Website or Home Page?
Answer Options Percentage
Yes90%
No10%
Does the Website or Home Page have any of the following?
Answer Options Percentage
a). Online ordering, reservation or booking, e.g. shopping cart 47%
b). A privacy statement, a privacy seal or certification related to website safety 51%
c). Product catalogues or price lists 55%
d). Order tracking available online 10%
e). Possibility for visitors to customise or design products 3%
f). Personalised content in the website for regular/repeated visitors 15%
g). Advertisement of open job positions or online job application 25%
Does your business use the Internet for interaction with public authorities (excluding e-mail interaction) to:
Answer Options Percentage
a). obtain information from public authorities' websites or home pages? 77%
b). obtain forms from public authorities' websites or home pages, e.g. tax declaration? 71%
c). submit completed forms electronically, e.g. form for custom or VAT declaration? 78%
d). declare VAT completely electronically without the need for paper work (including electronic payment, if required)? 65%
e). declare social contributions completely electronically without the need for paper work (including electronic payment, if required)? 46%
34%
66%
Does your business use the Internet for accessing tender documents and specifications in eProcurement systems
of public authorities?
Yes
No
a). in your own country b). in other EU countries0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
79%93%
21%7%
Does your business use the Internet for offering goods/services in public authorities' eProcurement systems (eTendering)?
Yes
No
Does your business use any of the following social media?
Answer Options Percentage
a). Social networks (e.g. Facebook, LinkedIn, Xing, Viadeo, Yammer, etc) 74%
b). Enterprise's blog or microblogs (e.g. Twitter, Present.ly, etc) 42%
c). Multimedia content sharing websites (e.g. YouTube, Flickr, Picassa, SlideShare, etc) 32%
d). Wiki based knowledge sharing tools 9%
e). The company does not use any of the above mentioned social media or use them only for posting paid adverts 22%
a). Develop the en-terprise's image or market products
(e.g. advertising or launching prod-
ucts, etc)
b). Obtain or re-spond to customer opinions, reviews,
questions
c). Involve cus-tomers in devel-
opment or innova-tion of goods or
services
d). Collaborate with business partners
(e.g. suppliers, etc) or other organisa-tions (e.g. public authorities, non
governmental or-ganisations, etc)
0102030405060708090
18
31
5951
82
69
4149
Does your business use social media to:
No
Yes
27%
73%
Does your business have a formal social media policy?
Yes
No
a). e-invoices in a standard structure suitable for automatic processing, e.g.
EDI, UBL, XML, etc.
b) Electronic invoices not suitable for automatic processing, e.g. emails, email attachment in PDF format.
0
10
20
30
40
50
60
70
80
90
77
2423
76
Does your business send electronic invoices?
No
Yes
34%
66%
Does your business receive e-invoices in a standard structure suitable for automatic processing
(e.g. EDI, UBL, XML, etc)?
Yes
No
Yes No0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
12%
88%
Does your business use an ERP software package?
Se-ries1
Yes No0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
45.0%55.0%
In the past year, has your business received orders for goods/services placed via a website (excluding manually
typed e-mails)?
Se-ries1
a). Own country b). Other EU countries c). Rest of the world0
10
20
30
40
50
60
70
80
90
100
10
36
50
90
64
50
In the past year, did your business receive orders placed via a website by customers located in the following
geographic area?
No
Yes
11%
89%
In the past year, did your business receive orders for goods or services placed via EDI-type messages?
Yes
No
a). Own country b). Other EU countries c). Rest of the world0
10
20
30
40
50
60
70
80
90
100
6
5950
94
4150
In the past year, did your business receive orders placed via EDI-type messages by customers located in the fol-
lowing geographic areas?
No
Yes
31%
69%
During the past year, did your business send orders for goods or services via a website or EDI-type messages
(excluding manually typed e-mails)?
Yes
No
Caitriona Strain
ERNACTUnit 150, CoLabLYIT, Port Road
Letterkenny
Co. DonegalIreland email: [email protected]
skype: cstrain1
tel: +353 74 91 68212
web: www.ernact.eu
