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Banner Health’s Journey Towards Information

Governance March 2016

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Information Governance Strategies

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• Gain understanding of Information Governance

• Participate in AHIMA’s IG pilot

• Engage Leadership - key stakeholders and senior executive sponsorship

Understanding Information Governance

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• Definition of IG

• Information Governance vs Data Governance• Information Governance vs Information Management

• Scope of Information Governance

• Why IG was important for Banner• Where did IG fit within the organization

� How to NOT make it another committee/team

• Who were the key stakeholders

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DEFINITIONS of IG

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• Information Governance is an organization-wide accountable framework for managing information throughout its lifecycle and for supporting the organization’s strategy, operations, regulatory, legal, risk and environmental requirements. (AHIMA)

• An organization’s coordinated, interdisciplinary approach to satisfying information compliance requirements and managing information risks while optimizing information value. (Sedona Conference)

IG vs. Data Governance and Information Management

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• Information governance is distinct, though interrelated with, the data and information technology governance. Data and information technology governance is part of information governance.

• Governance is to officially control and lead. Control or guide the actions of someone or something. To rule over by right of authority. A directing or restraining influence over; to guide

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SCOPE OF IG

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• Data Quality and Data Governance• IT Governance• Legal, eDiscovery, e-Disclosure• Privacy, Security, and Confidentiality

• Cyber risks• Compliance, Risk Management, Patient Safety• Clinical Data Capture, Coding, CDI• Standards, Best Practices, Guidelines, Principles

SCOPE OF IG

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• Lifecycle Management, Creation and Capture, Retention, Archiving, Preservation, and Disposal.

• Business• Human Resources

� Payroll� Social Security Numbers� I9 data

• Finance• Other Organization-wide Programs

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AHIMA Pilot

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AHIMA Pilot

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AHIMA Pilot

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Focus on two Maturity Model Competencies• Organizational Structure

o Executive Sponsorshipo Oversight Committee/Councilo Centralized Organization and Decision Making

• Awareness and Adherenceo Awareness and Education Program

Banner’s Vision

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“We will be a national leader recognized for

clinical excellence and innovation, preferred for

a highly coordinated patient experience, and

distinguished by the quality of our people.”

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Leadership Engagement

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Enterprise Information Management Team

2007 created as Banner’s System EMR Team;

2014 restructured the team name and purpose

The purpose of Banner Health’s Enterprise Information Management (EIM) Team is to provide multidisciplinary strategic and operational leadership for Banner Health’s

electronic medical record systems by assuring the following:• Information Governance• Life Cycle• Information Use/Data Governance• Information Integrity• Privacy and Confidentiality

Information Governance SBAR

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SBAR

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Information Governance SBAR

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Information Governance SBAR

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Information Governance SBAR

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Leadership Engagement

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Individual Key Stakeholder Presentations• Optimization Sr Program Director (Finance)• CIO and IT VPs• CMIO • Strategic Alignment Sr Program Director• VP Internal Audit• Associate General Council• VP Business Health (Risk Mgmt)• VP Treasury

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Banner Health Adoption of Information Governance

• What is information governance• Why is it important• What is going on in the industry• What does Information Governance include (Scope)• Why is it important to Banner• Recommendations/Feedback

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WHY IS IT IMPORTANT TO BANNER?

• As part of Banner Health’s visions of being recognized as an industry leader, a formalized IG structure should be included

to achieve this goal.• Banner has the major components or aspects of an IG

structure but does not have a known formalized structured

program. • An IG program will provide Banner an organization-wide

accountable framework for managing information.

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WHY IS IT IMPORTANT TO BANNER?

A structured program will provide:

• Safe and quality care• Data quality by establishing true data sources

� Terminology standardization

� Identify data life cycles

• Costs

� Operation efficiencies

� No duplicative or isolated initiatives/projects

� Reimbursement changes

• Reliable information for business intelligence and clinical

analytics decisions

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• Brainstorming session with IT and a few other key stakeholders - March 2016� Leverage existing team(s)

� Brainstorm reporting structure/sponsorship

� Discuss scope/responsibilities

� Begin charter

• Completion of AHIMA IG Maturity Model – June 2016� Determine strengths and gaps

� AHIMA to conduct interviews23

Current Status

• Reconvene stakeholders to discuss results –September 2016

• Agreement to move forward for a Banner IG program.

• Recommend expansion of Business Intelligence team.

� Smaller team to meet:

� Look at current BI charter

� Look at other IG charters outside of Banner

� Create draft of proposed IG charter to present to BI and other Senior Leadership team in Banner.

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Current Status

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AHIMA Resources

Questions

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Information Governance