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Appendix A Hardware and Software Basics1. Volatility is a protected memory space created by the CPU allowing the computer to

create virtual machines. True False

2. Complex instruction set computer chips limit the number of instructions the CPU can

execute to increase processing speed. True False

3. A computer is an electronic device operating under the control of instructions stored

in its own memory that can accept, manipulate, and store data. True False

4. The central processing unit (CPU) (or microprocessor ) is the actual hardware that

interprets and executes the program (software) instructions and coordinates how all the other hardware devices work together. True False

5. The arithmetic-logic unit includes instructions and literally tells the other hardware

devices what to do, based on the software instructions. True False

6. The control unit performs all arithmetic operations (for example, addition and

subtraction) and all logic operations. True False

7. Gigahertz is the number of millions of CPU cycles per second.

True False

8. Megahertz is the number of billions of CPU cycles per second.

True False

9. Complex instruction set computer (CISC) chip, is a type of CPU that can recognize as

many as 100 or more instructions, enough to carry out most computations directly. True False


10. Complex instruction set computer chips limit the number of instructions the CPU can execute to increase processing speed. True False

11. Primary storage is the computer's main memory, which consists of the random

access memory (RAM), cache memory, and read-only memory (ROM) that is directly accessible to the CPU. True False

12. Random access memory (RAM) is the computer's primary working memory, in which

program instructions and data are stored so that they can be accessed directly by the CPU via the processor's high-speed external data bus. True False

13. Volatility refers to a device's ability to function with or without power. RAM is volatile,

meaning it must have constant power to function; its contents are lost when the computer's electric supply fails. True False

14. Cache memory is a small unit of ultra-fast memory that is used to store recently

accessed or frequently accessed data so that the CPU does not have to retrieve this data from slower memory circuits such as RAM. True False

15. Random access memory is the portion of a computer's primary storage that does not

lose its contents when one switches off the power. True False

16. ROM is nonvolatile, meaning it does not require constant power to function. ROM

contains essential system programs that neither the user nor the computer can erase. Since the computer's internal memory is blank during start-up, the computer cannot perform any functions unless given start-up instructions. True False

17. Flash memory is a special type of rewritable read-only memory (ROM) that is

compact and portable. True False

18. Memory cards contain high-capacity storage that holds data such as captured

images, music, or text files. True False


19. Memory sticks provide nonvolatile memory for a range of portable devices including computers, digital cameras, MP3 players, and PDAs. True False

20. Secondary storage consists of equipment designed to store large volumes of data for

long-term storage. True False

21. A megabyte (MB or M or Meg) is roughly 1 million bytes.

True False

22. Magnetic medium is a secondary storage medium that uses magnetic techniques to

store and retrieve data on disks or tapes coated with magnetically sensitive materials. True False

23. Memory stick is an older secondary storage medium that uses a strip of thin plastic

coated with a magnetically sensitive recording medium. True False

24. A hard drive is a secondary storage medium that uses several rigid disks coated with

a magnetically sensitive material and housed together with the recording heads in a hermetically sealed mechanism. True False

25. An input device is equipment used to capture information and commands.

True False

26. Adaptive computer devices are input devices designed for special applications for use

by people with different types of special needs. True False

27. An input device is equipment used to see, hear, or otherwise accept the results of

information processing requests. True False

28. A tablet is a pen-based computer that provides the screen capabilities of a PDA with

the functional capabilities of a laptop or desktop computer. True False


29. An appliance is a computer dedicated to a single function, such as a calculator or computer game. True False

30. A desktop computer is an electronic book that can be read on a computer or special

reading device. Some are small enough to carry around, while others are the size of a telephone booth. True False

31. A workstation is a cellular telephone with a keypad that runs programs, music,

photos, email, and includes many features of a PDA. True False

32. Personal digital assistant (PDA) is a small handheld computer that performs simple

tasks such as taking notes, scheduling appointments, and maintaining an address book and a calendar. The PDA screen is touch-sensitive, allowing a user to write directly on the screen, capturing what is written. True False

33. A handheld computer is portable enough to fit in a purse or pocket and has its own

power source or battery. True False

34. A desktop computer is portable enough to fit on a lap or in a bag and has its own

power source or battery. True False

35. A tablet computer has a flat screen that uses a mouse or fingertip for input instead of

a keyboard. Similar to PDAs, tablet PCs use a writing pen or stylus to write notes on the screen and touch the screen to perform functions such as clicking on a link while visiting a website. True False

36. A personal computer is a computer that is operated by a single user who can

customize the functions to match personal preferences. True False


37. A desktop computer sits on, next to, or under a user's desk and is too large to carry around. The computer box is where the CPU, RAM, and storage devices are held with a monitor on top, or a vertical system box (called a tower) usually placed on the floor within a work area. True False

38. A workstation computer is similar to a desktop but has more powerful mathematical

and graphics processing capabilities and can perform more complicated tasks in less time. True False

39. A minicomputer is designed to meet the computing needs of several people

simultaneously in a small to medium-size business environment. True False

40. A common type of minicomputer is a server and is used for managing internal

company applications, networks, and websites. True False

41. A mainframe computer is designed to meet the computing needs of hundreds of

people in a large business environment. Mainframe computers are a step up in size, power, capability, and cost from minicomputers. True False

42. A supercomputer is the fastest, most powerful, and most expensive type of computer.

Organizations such as NASA that are heavily involved in research and number crunching employ supercomputers because of the speed with which they can process information. Other large, customer-oriented businesses such as General Motors and AT&T employ supercomputers just to handle customer information and transaction processing. True False

43. Utility software provides additional functionality to the operating system.

True False

44. Disk optimization software helps save information if a computer crashes.

True False


45. System software controls how the various technology tools work together along with the application software. System software includes both operating system software and utility software. True False

46. Operating system software controls the application software and manages how the

hardware devices work together. When using Excel to create and print a graph, the operating system software controls the process, ensures that a printer is attached and has paper, and sends the graph to the printer along with instructions on how to print it. Some computers are configured with two operating systems so they can dual boot— provide the user with the option of choosing the operating system when the computer is turned on. True False

47. Application software is used in computer appliances and special-purpose applications,

such as an automobile, ATM, or media player and are used for a single purpose. True False

48. An iPod has a single-purpose embedded operating system.

True False

49. Application software also supports a variety of useful features, one of which is

multitasking. True False

50. Multitasking allows more than one piece of software to be used at a time.

Multitasking is used when creating a graph in Excel and simultaneously printing a word processing document. True False

51. Utility software provides additional functionality to the operating system. Utility

software includes antivirus software, screen savers, and anti-spam software. True False

52. Utility systems are customized by using the control panel, which is a Windows feature

that provides options that set default values for the Windows operating system. True False

53. Safe mode occurs if the system is failing and will load only the most essential parts of

the operating system and will not run many of the background operating utilities. True False


54. System restore enables a user to return to the previous operating system. True False

55. Crash-proof software helps save information if a computer crashes.

True False

56. Disk image is software for data recovery and relieves the burden of reinstalling

applications if a hard drive crashes or becomes irretrievably corrupted. True False

57. A disk image organizes information on a hard disk in the most efficient way.

True False

58. Encrypted data protects confidential information from unauthorized eyes.

True False

59. File and data recovery software retrieves accidental deletion of photos or

documents. True False

60. Text protect in Microsoft Word, prevents users from typing over existing text after

accidentally hitting the Insert key. Launch the Insert Toggle Key program, and the PC will beep whenever a user presses the Insert key. True False

61. Preventative security software uses programs such as Window Washer, erases file

histories, browser cookies, cache contents, and other crumbs that applications and Windows leave on a hard drive. True False

62. Spyware removes any software that employs a user's Internet connection in the

background without the user's knowledge or explicit permission. True False

63. Spyware can remove software that is no longer needed.

True False

64. Personal information management (PIM) software handles contact information,

appointments, task lists, and email. True False


65. Personal information management software contains course information such as a syllabus and assignments and offers drop boxes for quizzes and homework along with a grade book. True False

66. Course management software occurs when the software vendor releases updates to

software to fix problems or enhance features. True False

67. Software upgrade occurs when the software vendor releases a new version of the

software making significant changes to the program. True False

68. A single user license restricts the use of the software to one user at a time.

True False

69. A network user license enables anyone on the network to install and use the

software. True False

70. A site license enables any qualified users within the organization to install the

software, regardless if the computer is on a network. Some employees might install the software on a home computer for working remotely. True False

71. Application service provider licenses specialty software paid for on a license basis or

per-use basis or usage-based licensing. True False

72. Communication turns a computer into a terminal for transmitting data to and

receiving data from distant computers through the telephone system. True False

73. Desktop publishing transforms a computer into a desktop publishing workstation.

Leading packages include Adobe FrameMaker, Adobe PageMaker, and QuarkXpress. True False

74. Email provides email services for computer users, including receiving mail, sending

mail, and storing messages. Leading email software includes Microsoft Outlook, Microsoft Outlook Express, and Eudora. True False


75. Desktop publishing increases the cooperation and joint productivity of small groups of co-workers. True False

76. Presentation graphics create and enhance charts and graphs so that they are visually

appealing and easily understood by an audience. A full-features presentation graphics package such as Lotus Freelance True False

77. Graphics or Microsoft PowerPoint includes facilities for making a wide variety of

charts and graphs and for adding titles, legends, and explanatory text anywhere in the chart or graph. True False

78. What is software?

A. Any computer-based tool that people use to work with information and support the information and information-processing needs of an organization

B. The set of instructions that the hardware executes to carry out specific tasks

C. Consists of the physical devices associated with a computer system

D. An electronic device operating under the control of instructions stored in its own memory that can accept, manipulate, and store data

79. What is hardware?






80. What is a CPU?

A. The actual hardware that interprets and executes the program (software) instructions and coordinates how all the other hardware devices work together

B. The computer's main memory, which consists of the random access memory (RAM), cache memory, and the read-only memory (ROM) that is directly accessible to the central processing unit (CPU)

C. Equipment designed to store large volumes of data for long-term storage

D. Equipment used to capture information and commands

81. What is the arithmetic logic unit?


B. Interprets software instructions and literally tells the other hardware devices what to do, based on the software instructions

C. A type of CPU that can recognize as many as 100 or more instructions, enough to carry out most computations directly

D. Performs all arithmetic operations (for example, addition and subtraction) and all logic operations (such as sorting and comparing numbers)

82. What is a complex instruction set computer chip?





83. Which of the following represents megahertz?

A. The number of millions of CPU cycles per second

B. The number of billions of CPU cycles per second


D. Limit the number of instructions the CPU can execute to increase processing speed


84. What is the number of bits (0s and 1s) that can be processed by the CPU at any one time?

A. Clock speed

B. Word length

C. Bus width

D. Chip line width

85. What is the size of the internal electrical pathway along which signals are sent from

one part of the computer to another?

A. Clock speed

B. Word length

C. Bus width

D. Chip line width

86. What is roughly 1 million bytes?

A. Megabyte

B. Terabyte

C. Kilobyte

D. Gigabyte

87. What is an older secondary storage medium that uses a strip of thin plastic coated

with a magnetically sensitive recording medium?

A. Magnetic medium

B. Magnetic tape

C. Hard drive

D. RAM


88. What is a form of a stationary mouse on which the movement of a finger causes the pointer on the screen to move?

A. Microphone

B. Touch pad

C. Pointing stick

D. Touch screen

89. What detects the presence or absence of a mark in a predetermined place (popular

for multiple-choice exams)?

A. Magnetic ink character reader

B. Optical-character recognition

C. Optical-mark recognition

D. Point-of-sale

90. What is the actual hardware that interprets and executes the program (software)

instructions and coordinates how all the other hardware devices work together?

A. CPUB. Control

unitC. ALUD. Primary

storage 91. What interprets software instructions and literally tells the other hardware devices

what to do, based on the software instructions?

A. CPUB. Control


storage


92. What performs all arithmetic operations (for example, addition and subtraction) and all logic operations?

A. CPUB. Control


storage 93. What is the number of millions of CPU cycles per second?

A. Megahertz

B. Gigahertz

C. CISCD. RISC

94. What is the number of billions of CPU cycles per second?

A. Megahertz

B. Gigahertz

C. CISCD. RISC

95. What is a type of CPU that can recognize as many as 100 or more instructions,

enough to carry out most computations directly?

A. Megahertz

B. Gigahertz

C. CISCD. RISC


96. What limits the number of instructions the CPU can execute to increase processing speed?

A. Megahertz

B. Gigahertz

C. CISCD. RISC

97. What is the computer's main memory, which consists of the random access memory

(RAM), cache memory, and read-only memory (ROM) that is directly accessible to the CPU?

A. CPUB. Control

unitC. Secondary

storageD. Primary

storage 98. What is the computer's primary working memory, in which program instructions and

data are stored so that they can be accessed directly by the CPU via the processor's high-speed external data bus?

A. RAMB. RO

MC. Volatili

tyD. Flash

memory 99. What refers to a device's ability to function with or without power?

A. RAMB. RO

MC. Volatili

tyD. Flash

memory


100.

What is a small unit of ultra-fast memory that is used to store recently accessed or frequently accessed data so that the CPU does not have to retrieve this data from slower memory circuits such as RAM?

A. RAMB. Cache

memoryC. Volatili

tyD. Flash

memory 101.

What is the portion of a computer's primary storage that does not lose its contents when one switches off the power?

A. RAMB. RO

MC. Volatili

tyD. Flash

memory 102.

What is a special type of rewritable read-only memory (ROM) that is compact and portable?

A. RAMB. RO

MC. Volatili

tyD. Flash

memory 103.

What contains high-capacity storage that holds data such as captured images, music, or text files?

A. RAMB. Memory

stickC. Memory

cardD. Flash

memory


104.

What provides nonvolatile memory for a range of portable devices including computers, digital cameras, MP3 players, and PDAs?

A. RAMB. Memory

stickC. Memory

cardD. Flash

memory 105.

What consists of equipment designed to store large volumes of data for long-term storage?

A. Primary storage

B. Secondary storage

C. Memory stick

D. Flash memory

106.

What is a secondary storage medium that uses magnetic techniques to store and retrieve data on disks or tapes coated with magnetically sensitive materials?

A. Input device

B. Output device

C. Magnetic tape

D. Magnetic medium


107.

What is an older secondary storage medium that uses a strip of thin plastic coated with a magnetically sensitive recording medium?

A. Input device

B. Output device

C. Magnetic tape

D. Magnetic medium

108.

What is equipment used to capture information and commands?

A. Input device

B. Output device

C. Magnetic tape

D. Magnetic medium

109.

What is an input device designed for special applications for use by people with different types of special needs?

A. Input device

B. Output device

C. Adaptive computer devices

D. Magnetic medium device


110.

What is equipment used to see, hear, or otherwise accept the results of information processing requests?

A. Input device

B. Output device

C. Magnetic tape

D. Magnetic medium

111.

What is similar to a desktop but has more powerful mathematical and graphics processing capabilities and can perform more complicated tasks in less time?

A. Tablet

B. PDAC. Workstati

onD. Minicomput

er 112.

What is a computer dedicated to a single function, such as a calculator or computer game?

A. Tablet

B. PDAC. Applianc

eD. Minicomput

er


113.

What is an electronic book that can be read on a computer or special reading device? Some are small enough to carry around, while others are the size of a telephone booth.

A. Tablet

B. Ebook

C. Appliance

D. Minicomputer

114.

What is a cellular telephone with a keypad that runs programs, music, photos, email, and includes many features of a PDA?

A. Tablet

B. PDAC. Eboo

kD. Smartpho

ne 115.

What is a small handheld computer that performs simple tasks such as taking notes, scheduling appointments, and maintaining an address book and a calendar?

A. Tablet

B. PDAC. Eboo

kD. Smartpho

ne 116.

What is a computer portable enough to fit on a lap or in a bag and has its own power source or battery?

A. Tablet

B. PDAC. Laptop

computerD. Desktop

computer


117.

What computer has a flat screen that uses a mouse or fingertip for input instead of a keyboard?

A. Tablet

B. PDAC. Laptop

computerD. Desktop

computer 118.

What is a computer that sits on, next to, or under a user's desk and is too large to carry around?

A. Tablet

B. Desktop computer

C. Workstation

D. Minicomputer

119.

What is a computer designed to meet the computing needs of several people simultaneously in a small to medium-size business environment?

A. Supercomputer

B. Mainframe computer

C. Workstation computer

D. Minicomputer


120.

What is a computer designed to meet the computing needs of hundreds of people in a large business environment?

A. Supercomputer



D. Minicomputer

121.

What computer is the fastest, most powerful, and most expensive type of computer?

A. Supercomputer



D. Minicomputer

122.

What software controls how the various technology tools work together along with the application software?

A. System software

B. Operating system software

C. Embedded operating system

D. Multitasking


123.

What software controls the application software and manages how the hardware devices work together?

A. System software



D. Multitasking

124.

What system is used in computer appliances and special-purpose applications, such as an automobile, ATM, or media player and are used for a single purpose?

A. System software



D. Multitasking

125.

What allows more than one piece of software to be used at a time?

A. System software



D. Multitasking

126.

What provides additional functionality to the operating system?

A. System software


C. Utility software

D. Multitasking


127.

What occurs if the system is failing and will load only the most essential parts of the operating system and will not run many of the background operating utilities?

A. System restore software

B. Safe mode software

C. Crash-proof software

D. Disk image software

128.

What enables a user to return to the previous operating system?





129.

What software helps save information if a computer crashes?

A. Disk optimization software

B. Safe mode



130.

What is software for data recovery and relieves the burden of reinstalling applications if a hard drive crashes or becomes irretrievably corrupted?






131.

What software organizes information on a hard disk in the most efficient way?





132.

What uses programs such as Window Washer which erases file histories, browser cookies, cache contents, and other crumbs that applications and Windows leave on a hard drive?

A. Preventative security software




133.

What removes any software that employs a user's Internet connection in the background without the user's knowledge or explicit permission?


B. Spyware software




134.

What software can remove software that is no longer needed?


B. Spyware software


D. Uninstaller software

135.

What software contains course information such as a syllabus and assignments and offers drop boxes for quizzes and homework along with a grade book?


B. Personal information management software


D. Course management software

136.

What occur(s) when the software vendor releases updates to software to fix problems or enhance features?

A. Software updates

B. Software upgrades




137.

What occurs when the software vendor releases a new version of the software making significant changes to the program?

A. Software updates




138.

Which license restricts the use of the software to one user at a time?

A. Single user license

B. Network user license

C. Site license

D. Application service provider license

139.

Which license enables anyone on the network to install and use the software?



C. Site license

D. Application service provide license

140.

Which license enables any qualified users within the organization to install the software, regardless if the computer is on a network?



C. Site license



141.

Which of the following licenses specialty software paid for on a license basis or per-use basis or usage-based licensing?



C. Site license


142.

What is system software?

A. Controls how the various technology tools work together along with the application software

B. Controls the application software and manages how the hardware devices work together

C. Provides additional functionality to the operating system

D. Used for specific information processing needs, including payroll, customer relationship management, project management, training, and many others

143.

What is application software?





144.

____________ is the set of instructions that the hardware executes to carry out specific tasks. ________________________________________

145.

A(n) ____________ device is the equipment used to see, hear, or otherwise accept the results of information processing requests. ________________________________________


146.

____________ access memory is the computer's primary working memory, in which program instructions and data are stored so that they can be accessed directly by the CPU via the processor's high-speed external data bus. ________________________________________

147.

Magnetic _________ is a secondary storage medium that uses magnetic techniques to store and retrieve data on disks or tapes coated with magnetically sensitive materials. ________________________________________

148.

A(n) ____________ device is equipment used to send information and receive it from one location to another. ________________________________________

149.

A _____________ is an electronic device operating under the control of instructions stored in its own memory that can accept, manipulate, and store data. ________________________________________

150.

The _____________ processing unit (CPU) (or microprocessor ) is the actual hardware that interprets and executes the program (software) instructions and coordinates how all the other hardware devices work together. ________________________________________

151.

The _______________ unit interprets software instructions and literally tells the other hardware devices what to do, based on the software instructions. ________________________________________

152.

The arithmetic-logic unit (ALU) performs all _____________ operations (for example, addition and subtraction) and all logic operations. ________________________________________

153.

____________ instruction set computer (CISC) chips, is a type of CPU that can recognize as many as 100 or more instructions, enough to carry out most computations directly. ________________________________________

154.

___________ instruction set computer (RISC) chips limit the number of instructions the CPU can execute to increase processing speed. ________________________________________


155.

____________ storage is the computer's main memory, which consists of the random access memory (RAM), cache memory, and read-only memory (ROM) that is directly accessible to the CPU. ________________________________________

156.

____________ access memory (RAM) is the computer's primary working memory, in which program instructions and data are stored so that they can be accessed directly by the CPU via the processor's high-speed external data bus. ________________________________________

157.

_____________ refers to a device's ability to function with or without power. RAM is volatile, meaning it must have constant power to function; its contents are lost when the computer's electric supply fails. ________________________________________

158.

_____________ memory is a small unit of ultra-fast memory that is used to store recently accessed or frequently accessed data so that the CPU does not have to retrieve this data from slower memory circuits such as RAM. ________________________________________

159.

Read-only ____________ is the portion of a computer's primary storage that does not lose its contents when one switches off the power. ________________________________________

160.

__________ memory is a special type of rewritable read-only memory (ROM) that is compact and portable. ________________________________________

161.

_____________ sticks provide nonvolatile memory for a range of portable devices including computers, digital cameras, MP3 players, and PDAs. ________________________________________

162.

_____________ storage consists of equipment designed to store large volumes of data for long-term storage. ________________________________________

163.

________________ medium is a secondary storage medium that uses magnetic techniques to store and retrieve data on disks or tapes coated with magnetically sensitive materials. ________________________________________


164.

________________ tape is an older secondary storage medium that uses a strip of thin plastic coated with a magnetically sensitive recording medium. ________________________________________

165.

A(n) ____________ device is equipment used to capture information and commands. ________________________________________

166.

_________________ computer devices are input devices designed for special applications for use by people with different types of special needs. ________________________________________

167.

A(n) ____________ device is equipment used to see, hear, or otherwise accept the results of information processing requests. ________________________________________

168.

A(n) ____________ is designed to meet the computing needs of several people simultaneously in a small to medium-size business environment. ________________________________________

169.

A(n) _____________ is a computer dedicated to a single function, such as a calculator or computer game. ________________________________________

170.

A(n) ___________ is an electronic book that can be read on a computer or special reading device. Some are small enough to carry around, while others are the size of a telephone booth. ________________________________________

171.

A(n) ___________ is a cellular telephone with a keypad that runs programs, music, photos, email, and includes many features of a PDA. ________________________________________

172.

Personal ____________ assistant is a small handheld computer that performs simple tasks such as taking notes, scheduling appointments, and maintaining an address book and a calendar. The PDA screen is touch-sensitive, allowing a user to write directly on the screen, capturing what is written. ________________________________________

173.

A __________ computer is portable enough to fit in a purse or pocket and has its own power source or battery. ________________________________________


174.

A ___________ computer has a flat screen that uses a mouse or fingertip for input instead of a keyboard. Similar to PDAs, tablet PCs use a writing pen or stylus to write notes on the screen and touch to perform functions such as clicking on a link while visiting a website. ________________________________________

175.

A ______________ computer is a computer that is operated by a single user who can customize the functions to match personal preferences. ________________________________________

176.

A ___________ computer sits on, next to, or under a user's desk and is too large to carry around. The computer box is where the CPU, RAM, and storage devices are held with a monitor on top, or a vertical system box (called a tower) usually placed on the floor within a work area. ________________________________________

177.

A _______________ computer is similar to a desktop but has more powerful mathematical and graphics processing capabilities and can perform more complicated tasks in less time. ________________________________________

178.

A common type of minicomputer is a ____________ and is used for managing internal company applications, networks, and websites. ________________________________________

179.

A _______________ computer is designed to meet the computing needs of hundreds of people in a large business environment. Mainframe computers are a step up in size, power, capability, and cost from minicomputers. ________________________________________

180.

A ________________ is the fastest, most powerful, and most expensive type of computer. Organizations such as NASA that are heavily involved in research and number crunching employ supercomputers because of the speed with which they can process information. Other large, customer-oriented businesses such as General Motors and AT&T employ supercomputers just to handle customer information and transaction processing. ________________________________________

181.

_____________ software controls how the various technology tools work together along with the application software. ________________________________________


182.

___________ system software controls the application software and manages how the hardware devices work together. ________________________________________

183.

An embedded ____________ system is used in computer appliances and special-purpose applications, such as an automobile, ATM, or media player and are used for a single purpose. ________________________________________

184.

Operating ___________ software also supports a variety of useful features, one of which is multitasking. ________________________________________

185.

_________________ allows more than one piece of software to be used at a time. ________________________________________

186.

_______________ software provides additional functionality to the operating system. ________________________________________

187.

_____________ systems are customized by using the control panel, which is a Windows feature that provides options that set default values for the Windows operating system. ________________________________________

188.

____________ mode occurs if the system is failing and will load only the most essential parts of the operating system and will not run many of the background operating utilities. ________________________________________

189.

System __________ enables a user to return to the previous operating system. ________________________________________

190.

Crash-proof ____________ helps save information if a computer crashes. ________________________________________

191.

____________ image is software for data recovery and relieves the burden of reinstalling applications if a hard drive crashes or becomes irretrievably corrupted. ________________________________________


192.

Disk _________________ software organizes information on a hard disk in the most efficient way. ________________________________________

193.

________________ removes any software that employs a user's Internet connection in the background without the user's knowledge or explicit permission. ________________________________________

194.

__________________ software can remove software that is no longer needed. ________________________________________

195.

________________ information management software handles contact information, appointments, task lists, and email. ________________________________________

196.

_______________ management software contains course information such as a syllabus and assignments and offers drop boxes for quizzes and homework along with a grade book. ________________________________________

197.

Software _________________ occur when the software vendor releases updates to software to fix problems or enhance features. ________________________________________

198.

Software _____________ occur(s) when the software vendor releases a new version of the software making significant changes to the program. ________________________________________

199.

A(n) ____________ user license restricts the use of the software to one user at a time. ________________________________________

200.

A(n) ________________ user license enables anyone on the network to install and use the software. ________________________________________

201.

A(n) ____________ license enables any qualified user within the organization to install the software, regardless if the computer is on a network. Some employees might install the software on a home computer for working remotely. ________________________________________


202.

__________________ service provider licenses specialty software paid for on a license basis or per-use basis or usage-based licensing. ________________________________________

203.

______________ enable the user to navigate the World Wide Web. The two leading browsers are Netscape Navigator and Microsoft Internet Explorer. ________________________________________

204.

Desktop ________________ transforms a computer into a desktop publishing workstation. Leading packages include Adobe FrameMaker, Adobe PageMaker, and QuarkXpress. ________________________________________

205.

_____________ increases the cooperation and joint productivity of small groups of co-workers. ________________________________________

206.

Cathode-ray tube (CRT) is a _________ tube that uses an electron gun (cathode) to emit a beam of electrons that illuminates phosphors on a screen as the beam sweeps across the screen repeatedly. ________________________________________

207.

Describe the six major categories of hardware and provide an example of each.

208.

Identify the different computer categories and explain their potential business uses.


209.

Explain the difference between primary and secondary storage.

210.

List the common input, output, storage, and communication devices.

211.

Describe the eight categories of computers by size.

212.

Define the relationship between operating system software and utility software.


Appendix A Hardware and Software Basics Key

1.(p. A5)

Volatility is a protected memory space created by the CPU allowing the computer to create virtual machines. FALSE

Virtualization is a protected memory space created by the CPU allowing the computer to create virtual machines.

AACSB: Reflective Thinking

AACSB: TechnologyBaltzan - Appendix A... #1

Blooms: RememberDifficulty: 1 Easy

Learning Outcome: A.1Topic: Six major categories of hardware

2.(p. A3)

Complex instruction set computer chips limit the number of instructions the CPU can execute to increase processing speed. FALSE

Reduced instruction set computer (RISC) chips limit the number of instructions the CPU can execute to increase processing speed.





3.(p. A2)

A computer is an electronic device operating under the control of instructions stored in its own memory that can accept, manipulate, and store data. TRUE

A computer is an electronic device operating under the control of instructions stored in its own memory that can accept, manipulate, and store data.






4.(p. A2)

The central processing unit (CPU) (or microprocessor ) is the actual hardware that interprets and executes the program (software) instructions and coordinates how all the other hardware devices work together. TRUE

The central processing unit (CPU) (or microprocessor ) is the actual hardware that interprets and executes the program (software) instructions and coordinates how all the other hardware devices work together.





5.(p. A3)

The arithmetic-logic unit includes instructions and literally tells the other hardware devices what to do, based on the software instructions. FALSE

The control unit interprets software instructions and literally tells the other hardware devices what to do, based on the software instructions.





6.(p. A3)

The control unit performs all arithmetic operations (for example, addition and subtraction) and all logic operations. FALSE

The arithmetic-logic unit (ALU) performs all arithmetic operations (for example, addition and subtraction) and all logic operations.






7.(p. A3)

Gigahertz is the number of millions of CPU cycles per second. FALSE

Megahertz (MHz) is the number of millions of CPU cycles per second.





8.(p. A3)

Megahertz is the number of billions of CPU cycles per second. FALSE

Gigahertz (GHz) is the number of billions of CPU cycles per second.





9.(p. A3)

Complex instruction set computer (CISC) chip, is a type of CPU that can recognize as many as 100 or more instructions, enough to carry out most computations directly. TRUE

Complex instruction set computer (CISC) chips, which is a type of CPU that can recognize as many as 100 or more instructions, enough to carry out most computations directly.






10.(p. A3)

Complex instruction set computer chips limit the number of instructions the CPU can execute to increase processing speed. FALSE






11.(p. A3)

Primary storage is the computer's main memory, which consists of the random access memory (RAM), cache memory, and read-only memory (ROM) that is directly accessible to the CPU. TRUE

Primary storage is the computer's main memory, which consists of the random access memory (RAM), cache memory, and read-only memory (ROM) that is directly accessible to the CPU.





12.(p. A3)

Random access memory (RAM) is the computer's primary working memory, in which program instructions and data are stored so that they can be accessed directly by the CPU via the processor's high-speed external data bus. TRUE

Random access memory (RAM) is the computer's primary working memory, in which program instructions and data are stored so that they can be accessed directly by the CPU via the processor's high-speed external data bus.






13.(p. A3)

Volatility refers to a device's ability to function with or without power. RAM is volatile, meaning it must have constant power to function; its contents are lost when the computer's electric supply fails. TRUE

Volatility refers to a device's ability to function with or without power. RAM is volatile, meaning it must have constant power to function; its contents are lost when the computer's electric supply fails.





14.(p. A3)

Cache memory is a small unit of ultra-fast memory that is used to store recently accessed or frequently accessed data so that the CPU does not have to retrieve this data from slower memory circuits such as RAM. TRUE

Cache memory is a small unit of ultra-fast memory that is used to store recently accessed or frequently accessed data so that the CPU does not have to retrieve this data from slower memory circuits such as RAM.





15.(p. A3)

Random access memory is the portion of a computer's primary storage that does not lose its contents when one switches off the power. FALSE

Read-only memory (ROM) is the portion of a computer's primary storage that does not lose its contents when one switches off the power.






16.(p. A3)

ROM is nonvolatile, meaning it does not require constant power to function. ROM contains essential system programs that neither the user nor the computer can erase. Since the computer's internal memory is blank during start-up, the computer cannot perform any functions unless given start-up instructions. TRUE

ROM is nonvolatile, meaning it does not require constant power to function. ROM contains essential system programs that neither the user nor the computer can erase. Since the computer's internal memory is blank during start-up, the computer cannot perform any functions unless given start-up instructions.





17.(p. A3)

Flash memory is a special type of rewritable read-only memory (ROM) that is compact and portable. TRUE

Flash memory is a special type of rewritable read-only memory (ROM) that is compact and portable.





18.(p. A3)

Memory cards contain high-capacity storage that holds data such as captured images, music, or text files. TRUE

Memory cards contain high-capacity storage that holds data such as captured images, music, or text files.






19.(p. A3)

Memory sticks provide nonvolatile memory for a range of portable devices including computers, digital cameras, MP3 players, and PDAs. TRUE

Memory sticks provide nonvolatile memory for a range of portable devices including computers, digital cameras, MP3 players, and PDAs.





20.(p. A3)

Secondary storage consists of equipment designed to store large volumes of data for long-term storage. TRUE

Secondary storage consists of equipment designed to store large volumes of data for long-term storage.





21.(p. A3)

A megabyte (MB or M or Meg) is roughly 1 million bytes. TRUE

A megabyte (MB or M or Meg) is roughly 1 million bytes.






22.(p. A3)

Magnetic medium is a secondary storage medium that uses magnetic techniques to store and retrieve data on disks or tapes coated with magnetically sensitive materials. TRUE

Magnetic medium is a secondary storage medium that uses magnetic techniques to store and retrieve data on disks or tapes coated with magnetically sensitive materials.





23.(p. A3)

Memory stick is an older secondary storage medium that uses a strip of thin plastic coated with a magnetically sensitive recording medium. FALSE

Magnetic tape is an older secondary storage medium that uses a strip of thin plastic coated with a magnetically sensitive recording medium.





24.(p. A3)

A hard drive is a secondary storage medium that uses several rigid disks coated with a magnetically sensitive material and housed together with the recording heads in a hermetically sealed mechanism. TRUE

A hard drive is a secondary storage medium that uses several rigid disks coated with a magnetically sensitive material and housed together with the recording heads in a hermetically sealed mechanism.






25.(p. A3)

An input device is equipment used to capture information and commands. TRUE

An input device is equipment used to capture information and commands.





26.(p. A3)

Adaptive computer devices are input devices designed for special applications for use by people with different types of special needs. TRUE

Adaptive computer devices are input devices designed for special applications for use by people with different types of special needs.





27.(p. A3)

An input device is equipment used to see, hear, or otherwise accept the results of information processing requests. FALSE

An output device is equipment used to see, hear, or otherwise accept the results of information processing requests.






28.(p. A11)

A tablet is a pen-based computer that provides the screen capabilities of a PDA with the functional capabilities of a laptop or desktop computer. TRUE

A tablet is a pen-based computer that provides the screen capabilities of a PDA with the functional capabilities of a laptop or desktop computer.




Learning Outcome: A.2Topic: Computer Categories

29.(p. A11)

An appliance is a computer dedicated to a single function, such as a calculator or computer game. TRUE

An appliance is a computer dedicated to a single function, such as a calculator or computer game.





30.(p. A11)

A desktop computer is an electronic book that can be read on a computer or special reading device. Some are small enough to carry around, while others are the size of a telephone booth. FALSE

An ebook is an electronic book that can be read on a computer or special reading device. Some are small enough to carry around, while others are the size of a telephone booth.






31.(p. A11)

A workstation is a cellular telephone with a keypad that runs programs, music, photos, email, and includes many features of a PDA. FALSE

A smartphone is a cellular telephone with a keypad that runs programs, music, photos, email, and includes many features of a PDA.





32.(p. A11)

Personal digital assistant (PDA) is a small handheld computer that performs simple tasks such as taking notes, scheduling appointments, and maintaining an address book and a calendar. The PDA screen is touch-sensitive, allowing a user to write directly on the screen, capturing what is written. TRUE

Personal digital assistant (PDA) is a small handheld computer that performs simple tasks such as taking notes, scheduling appointments, and maintaining an address book and a calendar. The PDA screen is touch-sensitive, allowing a user to write directly on the screen, capturing what is written.





33.(p. A11)

A handheld computer is portable enough to fit in a purse or pocket and has its own power source or battery. TRUE

A handheld computer is portable enough to fit in a purse or pocket and has its own power source or battery.






34.(p. A11)

A desktop computer is portable enough to fit on a lap or in a bag and has its own power source or battery. FALSE

A laptop computer is portable enough to fit on a lap or in a bag and has its own power source or battery.





35.(p. A11)

A tablet computer has a flat screen that uses a mouse or fingertip for input instead of a keyboard. Similar to PDAs, tablet PCs use a writing pen or stylus to write notes on the screen and touch the screen to perform functions such as clicking on a link while visiting a website. TRUE

A tablet computer has a flat screen that uses a mouse or fingertip for input instead of a keyboard. Similar to PDAs, tablet PCs use a writing pen or stylus to write notes on the screen and touch the screen to perform functions such as clicking on a link while visiting a website.





36.(p. A11)

A personal computer is a computer that is operated by a single user who can customize the functions to match personal preferences. TRUE

A personal computer is a computer that is operated by a single user who can customize the functions to match personal preferences.






37.(p. A11)

A desktop computer sits on, next to, or under a user's desk and is too large to carry around. The computer box is where the CPU, RAM, and storage devices are held with a monitor on top, or a vertical system box (called a tower) usually placed on the floor within a work area. TRUE

A desktop computer sits on, next to, or under a user's desk and is too large to carry around. The computer box is where the CPU, RAM, and storage devices are held with a monitor on top, or a vertical system box (called a tower) usually placed on the floor within a work area.





38.(p. A11)

A workstation computer is similar to a desktop but has more powerful mathematical and graphics processing capabilities and can perform more complicated tasks in less time. TRUE






39.(p. A11)

A minicomputer is designed to meet the computing needs of several people simultaneously in a small to medium-size business environment. TRUE

A minicomputer is designed to meet the computing needs of several people simultaneously in a small to medium-size business environment.






40.(p. A11)

A common type of minicomputer is a server and is used for managing internal company applications, networks, and websites. TRUE

A common type of minicomputer is a server and is used for managing internal company applications, networks, and websites.





41.(p. A11)

A mainframe computer is designed to meet the computing needs of hundreds of people in a large business environment. Mainframe computers are a step up in size, power, capability, and cost from minicomputers. TRUE

A mainframe computer is designed to meet the computing needs of hundreds of people in a large business environment. Mainframe computers are a step up in size, power, capability, and cost from minicomputers.





42.(p. A11)

A supercomputer is the fastest, most powerful, and most expensive type of computer. Organizations such as NASA that are heavily involved in research and number crunching employ supercomputers because of the speed with which they can process information. Other large, customer-oriented businesses such as General Motors and AT&T employ supercomputers just to handle customer information and transaction processing. TRUE

A supercomputer is the fastest, most powerful, and most expensive type of computer. Organizations such as NASA that are heavily involved in research and number crunching employ supercomputers because of the speed with which they can process information. Other large, customer-oriented businesses such as General Motors and AT&T employ supercomputers just to handle customer information and transaction processing.


Full file at http://testbanksinstant.eu/ Test-Bank-for-Business-Driven-Information-Systems-4E---Baltzan--AACSB: Technology

Baltzan - Appendix A... #42Blooms: Remember

Difficulty: 1 EasyLearning Outcome: A.2

Topic: Computer Categories

43.(p. A12)

Utility software provides additional functionality to the operating system. TRUE

This is the definition of utility software.




Learning Outcome: A.3Topic: Software Basics

44.(p. A12)

Disk optimization software helps save information if a computer crashes. FALSE

Crash-proof software helps save information if a computer crashes.





45.(p. A12)

System software controls how the various technology tools work together along with the application software. System software includes both operating system software and utility software. TRUE






46.(p. A12)

Operating system software controls the application software and manages how the hardware devices work together. When using Excel to create and print a graph, the operating system software controls the process, ensures that a printer is attached and has paper, and sends the graph to the printer along with instructions on how to print it. Some computers are configured with two operating systems so they can dual boot— provide the user with the option of choosing the operating system when the computer is turned on. TRUE

Operating system software controls the application software and manages how the hardware devices work together. When using Excel to create and print a graph, the operating system software controls the process, ensures that a printer is attached and has paper, and sends the graph to the printer along with instructions on how to print it. Some computers are configured with two operating systems so they can dual boot— provide the user with the option of choosing the operating system when the computer is turned on.





47.(p. A12)

Application software is used in computer appliances and special-purpose applications, such as an automobile, ATM, or media player and are used for a single purpose. FALSE

An embedded operating system is used in computer appliances and special-purpose applications, such as an automobile, ATM, or media player and are used for a single purpose.





48.(p. A12)

An iPod has a single-purpose embedded operating system. TRUE

An iPod has a single-purpose embedded operating system.


AACSB: Technology

Full file at http://testbanksinstant.eu/ Test-Bank-for-Business-Driven-Information-Systems-4E---Baltzan--Baltzan - Appendix A... #48



49.(p. A12)

Application software also supports a variety of useful features, one of which is multitasking. FALSE

Operating system software also supports a variety of useful features, one of which is multitasking.





50.(p. A12)

Multitasking allows more than one piece of software to be used at a time. Multitasking is used when creating a graph in Excel and simultaneously printing a word processing document. TRUE

Multitasking allows more than one piece of software to be used at a time. Multitasking is used when creating a graph in Excel and simultaneously printing a word processing document.





51.(p. A12)

Utility software provides additional functionality to the operating system. Utility software includes antivirus software, screen savers, and anti-spam software. TRUE

Utility software provides additional functionality to the operating system. Utility software includes antivirus software, screen savers, and anti-spam software.






52.(p. A12)

Utility systems are customized by using the control panel, which is a Windows feature that provides options that set default values for the Windows operating system. FALSE

Operating systems are customized by using the control panel, which is a Windows feature that provides options that set default values for the Windows operating system.





53.(p. A12)

Safe mode occurs if the system is failing and will load only the most essential parts of the operating system and will not run many of the background operating utilities. TRUE

Safe mode occurs if the system is failing and will load only the most essential parts of the operating system and will not run many of the background operating utilities.





54.(p. A12)

System restore enables a user to return to the previous operating system. TRUE

System restore enables a user to return to the previous operating system.






55.(p. A12)

Crash-proof software helps save information if a computer crashes. TRUE






56.(p. A12)

Disk image is software for data recovery and relieves the burden of reinstalling applications if a hard drive crashes or becomes irretrievably corrupted. TRUE

Disk image is software for data recovery and relieves the burden of reinstalling applications if a hard drive crashes or becomes irretrievably corrupted.





57.(p. A12)

A disk image organizes information on a hard disk in the most efficient way. FALSE

Disk optimization software organizes information on a hard disk in the most efficient way.





58.(p. A12)

Encrypted data protects confidential information from unauthorized eyes. TRUE

Encrypt data protects confidential information from unauthorized eyes.



Full file at http://testbanksinstant.eu/ Test-Bank-for-Business-Driven-Information-Systems-4E---Baltzan--Blooms: Remember

Difficulty: 1 EasyLearning Outcome: A.3Topic: Software Basics

59.(p. A12)

File and data recovery software retrieves accidental deletion of photos or documents. TRUE

File and data recovery software retrieves accidental deletion of photos or documents.





60.(p. A12)

Text protect in Microsoft Word, prevents users from typing over existing text after accidentally hitting the Insert key. Launch the Insert Toggle Key program, and the PC will beep whenever a user presses the Insert key. TRUE

Text protect in Microsoft Word, prevents users from typing over existing text after accidentally hitting the Insert key. Launch the Insert Toggle Key program, and the PC will beep whenever a user presses the Insert key.





61.(p. A12)

Preventative security software uses programs such as Window Washer, erases file histories, browser cookies, cache contents, and other crumbs that applications and Windows leave on a hard drive. TRUE

Preventative security software uses programs such as Window Washer, erases file histories, browser cookies, cache contents, and other crumbs that applications and Windows leave on a hard drive.




Learning Outcome: A.3

Full file at http://testbanksinstant.eu/ Test-Bank-for-Business-Driven-Information-Systems-4E---Baltzan--Topic: Software Basics

62.(p. A12)

Spyware removes any software that employs a user's Internet connection in the background without the user's knowledge or explicit permission. TRUE

Spyware removes any software that employs a user's Internet connection in the background without the user's knowledge or explicit permission.





63.(p. A12)

Spyware can remove software that is no longer needed. FALSE

Uninstaller software can remove software that is no longer needed.





64.(p. A12)

Personal information management (PIM) software handles contact information, appointments, task lists, and email. TRUE

Personal information management (PIM) software handles contact information, appointments, task lists, and email.






65.(p. A12)

Personal information management software contains course information such as a syllabus and assignments and offers drop boxes for quizzes and homework along with a grade book. FALSE

Course management software contains course information such as a syllabus and assignments and offers drop boxes for quizzes and homework along with a grade book.





66.(p. A12)

Course management software occurs when the software vendor releases updates to software to fix problems or enhance features. FALSE

Software updates (software patch) occur when the software vendor releases updates to software to fix problems or enhance features.





67.(p. A12)

Software upgrade occurs when the software vendor releases a new version of the software making significant changes to the program. TRUE

Software upgrade occurs when the software vendor releases a new version of the software making significant changes to the program.






68.(p. A12)

A single user license restricts the use of the software to one user at a time. TRUE

A single user license restricts the use of the software to one user at a time.





69.(p. A12)

A network user license enables anyone on the network to install and use the software. TRUE

A network user license enables anyone on the network to install and use the software.





70.(p. A12)

A site license enables any qualified users within the organization to install the software, regardless if the computer is on a network. Some employees might install the software on a home computer for working remotely. TRUE

A site license enables any qualified users within the organization to install the software, regardless if the computer is on a network. Some employees might install the software on a home computer for working remotely.






71.(p. A12)

Application service provider licenses specialty software paid for on a license basis or per-use basis or usage-based licensing. TRUE

Application service provider licenses specialty software paid for on a license basis or per-use basis or usage-based licensing.





72.(p. A12)

Communication turns a computer into a terminal for transmitting data to and receiving data from distant computers through the telephone system. TRUE

Communication turns a computer into a terminal for transmitting data to and receiving data from distant computers through the telephone system.





73.(p. A12)

Desktop publishing transforms a computer into a desktop publishing workstation. Leading packages include Adobe FrameMaker, Adobe PageMaker, and QuarkXpress. TRUE

Desktop publishing transforms a computer into a desktop publishing workstation. Leading packages include Adobe FrameMaker, Adobe PageMaker, and QuarkXpress.






74.(p. A12)

Email provides email services for computer users, including receiving mail, sending mail, and storing messages. Leading email software includes Microsoft Outlook, Microsoft Outlook Express, and Eudora. TRUE

Email provides email services for computer users, including receiving mail, sending mail, and storing messages. Leading email software includes Microsoft Outlook, Microsoft Outlook Express, and Eudora.





75.(p. A12)

Desktop publishing increases the cooperation and joint productivity of small groups of co-workers. FALSE

Groupware increases the cooperation and joint productivity of small groups of co-workers.





76.(p. A12)

Presentation graphics create and enhance charts and graphs so that they are visually appealing and easily understood by an audience. A full-features presentation graphics package such as Lotus Freelance TRUE

Presentation graphics create and enhance charts and graphs so that they are visually appealing and easily understood by an audience. A full-features presentation graphics package such as Lotus Freelance.






77.(p. A12)

Graphics or Microsoft PowerPoint includes facilities for making a wide variety of charts and graphs and for adding titles, legends, and explanatory text anywhere in the chart or graph. TRUE

Graphics or Microsoft PowerPoint includes facilities for making a wide variety of charts and graphs and for adding titles, legends, and explanatory text anywhere in the chart or graph.





78.(p. A1)

What is software?





Software is the set of instructions that the hardware executes to carry out specific tasks.






79.(p. A1)

What is hardware?





Hardware consists of the physical devices associated with a computer system.





80.(p. A2)

What is a CPU?


B. The computer's main memory, which consists of the random access memory (RAM), cache memory, and the read-only memory (ROM) that is directly accessible to the central processing unit (CPU)

C. Equipment designed to store large volumes of data for long-term storage

D. Equipment used to capture information and commands

A CPU is the actual hardware that interprets and executes the program (software) instructions and coordinates how all the other hardware devices work together






81.(p. A2)

What is the arithmetic logic unit?





Arithmetic logic unit performs all arithmetic operations (for example, addition and subtraction) and all logic operations (such as sorting and comparing numbers).





82.(p. A3)

What is a complex instruction set computer chip?





Complex instruction set computer chip is a type of CPU that can recognize as many as 100 or more instructions, enough to carry out most computations directly.






83.(p. A3)

Which of the following represents megahertz?

A. The number of millions of CPU cycles per second

B. The number of billions of CPU cycles per second


D. Limit the number of instructions the CPU can execute to increase processing speed

Megahertz is the number of millions of CPU cycles per second.





84.(p. A4)

What is the number of bits (0s and 1s) that can be processed by the CPU at any one time?

A. Clock speed

B. Word length

C. Bus width

D. Chip line width

This is the definition of word length.






85.(p. A4)

What is the size of the internal electrical pathway along which signals are sent from one part of the computer to another?

A. Clock speed

B. Word length

C. Bus width

D. Chip line width

This is the definition of bus width.





86.(p. A4)

What is roughly 1 million bytes?

A. Megabyte

B. Terabyte

C. Kilobyte

D. Gigabyte

This is the definition of a megabyte.






87.(p. A6)


A. Magnetic medium

B. Magnetic tape

C. Hard drive

D. RAM

This is the definition of magnetic tape.





88.(p. A7)

What is a form of a stationary mouse on which the movement of a finger causes the pointer on the screen to move?

A. Microphone

B. Touch pad

C. Pointing stick

D. Touch screen

This is the definition of a touch pad.






89.(p. A7)

What detects the presence or absence of a mark in a predetermined place (popular for multiple-choice exams)?

A. Magnetic ink character reader

B. Optical-character recognition

C. Optical-mark recognition

D. Point-of-sale

This is the definition of optical-mark recognition.





90.(p. A7)

What is the actual hardware that interprets and executes the program (software) instructions and coordinates how all the other hardware devices work together?

A. CPUB. Control


storage

The central processing unit (CPU) (or microprocessor ) is the actual hardware that interprets and executes the program (software) instructions and coordinates how all the other hardware devices work together.






91.(p. A7)

What interprets software instructions and literally tells the other hardware devices what to do, based on the software instructions?

A. CPUB. Control


storage

The control unit interprets software instructions and literally tells the other hardware devices what to do, based on the software instructions.





92.(p. A7)

What performs all arithmetic operations (for example, addition and subtraction) and all logic operations?

A. CPUB. Control


storage

The arithmetic-logic unit (ALU) performs all arithmetic operations (for example, addition and subtraction) and all logic operations.






93.(p. A7)

What is the number of millions of CPU cycles per second?

A. Megahertz

B. Gigahertz

C. CISCD. RISC

Megahertz (MHz) is the number of millions of CPU cycles per second.





94.(p. A7)

What is the number of billions of CPU cycles per second?

A. Megahertz

B. Gigahertz

C. CISCD. RISC

Gigahertz (GHz) is the number of billions of CPU cycles per second.






95.(p. A7)

What is a type of CPU that can recognize as many as 100 or more instructions, enough to carry out most computations directly?

A. Megahertz

B. Gigahertz

C. CISCD. RISC

Complex instruction set computer (CISC) chips, is a type of CPU that can recognize as many as 100 or more instructions, enough to carry out most computations directly.





96.(p. A7)

What limits the number of instructions the CPU can execute to increase processing speed?

A. Megahertz

B. Gigahertz

C. CISCD. RISC







97.(p. A7)

What is the computer's main memory, which consists of the random access memory (RAM), cache memory, and read-only memory (ROM) that is directly accessible to the CPU?

A. CPUB. Control

unitC. Secondary

storageD. Primary

storage

Primary storage is the computer's main memory, which consists of the random access memory (RAM), cache memory, and read-only memory (ROM) that is directly accessible to the CPU.





98.(p. A7)

What is the computer's primary working memory, in which program instructions and data are stored so that they can be accessed directly by the CPU via the processor's high-speed external data bus?

A. RAMB. RO

MC. Volatili

tyD. Flash

memory

Random access memory (RAM) is the computer's primary working memory, in which program instructions and data are stored so that they can be accessed directly by the CPU via the processor's high-speed external data bus.






99.(p. A7)

What refers to a device's ability to function with or without power?

A. RAMB. RO

MC. Volatili

tyD. Flash

memory

Volatility refers to a device's ability to function with or without power. RAM is volatile, meaning it must have constant power to function; its contents are lost when the computer's electric supply fails.





100.(p. A7)

What is a small unit of ultra-fast memory that is used to store recently accessed or frequently accessed data so that the CPU does not have to retrieve this data from slower memory circuits such as RAM?

A. RAMB. Cache

memoryC. Volatili

tyD. Flash

memory

Cache memory is a small unit of ultra-fast memory that is used to store recently accessed or frequently accessed data so that the CPU does not have to retrieve this data from slower memory circuits such as RAM.






101.(p. A7)

What is the portion of a computer's primary storage that does not lose its contents when one switches off the power?

A. RAMB. RO

MC. Volatili

tyD. Flash

memory

Read-only memory (ROM) is the portion of a computer's primary storage that does not lose its contents when one switches off the power.





102.(p. A7)

What is a special type of rewritable read-only memory (ROM) that is compact and portable?

A. RAMB. RO

MC. Volatili

tyD. Flash

memory

Flash memory is a special type of rewritable read-only memory (ROM) that is compact and portable.






103.(p. A7)

What contains high-capacity storage that holds data such as captured images, music, or text files?

A. RAMB. Memory

stickC. Memory

cardD. Flash

memory

Memory cards contain high-capacity storage that holds data such as captured images, music, or text files.





104.(p. A7)

What provides nonvolatile memory for a range of portable devices including computers, digital cameras, MP3 players, and PDAs?

A. RAMB. Memory

stickC. Memory

cardD. Flash

memory

Memory sticks provide nonvolatile memory for a range of portable devices including computers, digital cameras, MP3 players, and PDAs.






105.(p. A7)

What consists of equipment designed to store large volumes of data for long-term storage?

A. Primary storage

B. Secondary storage

C. Memory stick

D. Flash memory

Secondary storage consists of equipment designed to store large volumes of data for long-term storage.





106.(p. A7)

What is a secondary storage medium that uses magnetic techniques to store and retrieve data on disks or tapes coated with magnetically sensitive materials?

A. Input device

B. Output device

C. Magnetic tape

D. Magnetic medium

Magnetic medium is a secondary storage medium that uses magnetic techniques to store and retrieve data on disks or tapes coated with magnetically sensitive materials.






107.(p. A7)


A. Input device

B. Output device

C. Magnetic tape

D. Magnetic medium

Magnetic tape is an older secondary storage medium that uses a strip of thin plastic coated with a magnetically sensitive recording medium.





108.(p. A7)

What is equipment used to capture information and commands?

A. Input device

B. Output device

C. Magnetic tape

D. Magnetic medium

An input device is equipment used to capture information and commands.






109.(p. A7)

What is an input device designed for special applications for use by people with different types of special needs?

A. Input device

B. Output device

C. Adaptive computer devices

D. Magnetic medium device

Adaptive computer devices are input devices designed for special applications for use by people with different types of special needs.





110.(p. A7)

What is equipment used to see, hear, or otherwise accept the results of information processing requests?

A. Input device

B. Output device

C. Magnetic tape

D. Magnetic medium

An output device is equipment used to see, hear, or otherwise accept the results of information processing requests.






111.(p. A7)

What is similar to a desktop but has more powerful mathematical and graphics processing capabilities and can perform more complicated tasks in less time?

A. Tablet

B. PDAC. Workstati

onD. Minicomput

er

A workstation is similar to a desktop but has more powerful mathematical and graphics processing capabilities and can perform more complicated tasks in less time.





112.(p. A7)

What is a computer dedicated to a single function, such as a calculator or computer game?

A. Tablet

B. PDAC. Applianc

eD. Minicomput

er

An appliance is a computer dedicated to a single function, such as a calculator or computer game.






113.(p. A7)

What is an electronic book that can be read on a computer or special reading device? Some are small enough to carry around, while others are the size of a telephone booth.

A. Tablet

B. Ebook

C. Appliance

D. Minicomputer

An ebook is an electronic book that can be read on a computer or special reading device. Some are small enough to carry around, while others are the size of a telephone booth.





114.(p. A7)

What is a cellular telephone with a keypad that runs programs, music, photos, email, and includes many features of a PDA?

A. Tablet

B. PDAC. Eboo

kD. Smartpho

ne

A smartphone is a cellular telephone with a keypad that runs programs, music, photos, email, and includes many features of a PDA.






115.(p. A7)

What is a small handheld computer that performs simple tasks such as taking notes, scheduling appointments, and maintaining an address book and a calendar?

A. Tablet

B. PDAC. Eboo

kD. Smartpho

ne

Personal digital assistant (PDA) is a small handheld computer that performs simple tasks such as taking notes, scheduling appointments, and maintaining an address book and a calendar. The PDA screen is touch-sensitive, allowing a user to write directly on the screen, capturing what is written.





116.(p. A7)

What is a computer portable enough to fit on a lap or in a bag and has its own power source or battery?

A. Tablet

B. PDAC. Laptop

computerD. Desktop

computer

A laptop computer is portable enough to fit on a lap or in a bag and has its own power source or battery.






117.(p. A7)

What computer has a flat screen that uses a mouse or fingertip for input instead of a keyboard?

A. Tablet

B. PDAC. Laptop

computerD. Desktop

computer

A tablet computer has a flat screen that uses a mouse or fingertip for input instead of a keyboard. Similar to PDAs, tablet PCs use a writing pen or stylus to write notes on the screen and touch to perform functions such as clicking on a link while visiting a website.





118.(p. A7)

What is a computer that sits on, next to, or under a user's desk and is too large to carry around?

A. Tablet

B. Desktop computer

C. Workstation

D. Minicomputer







119.(p. A7)

What is a computer designed to meet the computing needs of several people simultaneously in a small to medium-size business environment?

A. Supercomputer



D. Minicomputer

A minicomputer is designed to meet the computing needs of several people simultaneously in a small to medium-size business environment.





120.(p. A7)

What is a computer designed to meet the computing needs of hundreds of people in a large business environment?

A. Supercomputer



D. Minicomputer

A mainframe computer is designed to meet the computing needs of hundreds of people in a large business environment. Mainframe computers are a step up in size, power, capability, and cost from minicomputers.






121.(p. A7)

What computer is the fastest, most powerful, and most expensive type of computer?

A. Supercomputer



D. Minicomputer

A supercomputer is the fastest, most powerful, and most expensive type of computer. Organizations such as NASA that are heavily involved in research and number crunching employ supercomputers because of the speed with which they can process information. Other large, customer-oriented businesses such as General Motors and AT&T employ supercomputers just to handle customer information and transaction processing.





122.(p. A12)

What software controls how the various technology tools work together along with the application software?

A. System software



D. Multitasking

System software controls how the various technology tools work together along with the application software. System software includes both operating system software and utility software.






123.(p. A12)

What software controls the application software and manages how the hardware devices work together?

A. System software



D. Multitasking

Operating system software controls the application software and manages how the hardware devices work together.





124.(p. A12)

What system is used in computer appliances and special-purpose applications, such as an automobile, ATM, or media player and are used for a single purpose?

A. System software



D. Multitasking

An embedded operating system is used in computer appliances and special-purpose applications, such as an automobile, ATM, or media player and are used for a single purpose.






125.(p. A12)

What allows more than one piece of software to be used at a time?

A. System software



D. Multitasking

Multitasking allows more than one piece of software to be used at a time. Multitasking is used when creating a graph in Excel and simultaneously printing a word processing document.





126.(p. A12)

What provides additional functionality to the operating system?

A. System software


C. Utility software

D. Multitasking

Utility software provides additional functionality to the operating system. Utility software includes antivirus software, screen savers, and anti-spam software.






127.(p. A12)

What occurs if the system is failing and will load only the most essential parts of the operating system and will not run many of the background operating utilities?





Safe mode occurs if the system is failing and will load only the most essential parts of the operating system and will not run many of the background operating utilities.





128.(p. A12)

What enables a user to return to the previous operating system?





System restore enables a user to return to the previous operating system.






129.(p. A12)

What software helps save information if a computer crashes?


B. Safe mode








130.(p. A12)

What is software for data recovery and relieves the burden of reinstalling applications if a hard drive crashes or becomes irretrievably corrupted?





Disk image is software for data recovery and relieves the burden of reinstalling applications if a hard drive crashes or becomes irretrievably corrupted.






131.(p. A12)

What software organizes information on a hard disk in the most efficient way?





Disk optimization software organizes information on a hard disk in the most efficient way.





132.(p. A12)

What uses programs such as Window Washer which erases file histories, browser cookies, cache contents, and other crumbs that applications and Windows leave on a hard drive?





Preventative security software uses programs such as Window Washer, erases file histories, browser cookies, cache contents, and other crumbs that applications and Windows leave on a hard drive.






133.(p. A12)

What removes any software that employs a user's Internet connection in the background without the user's knowledge or explicit permission?


B. Spyware software



Spyware removes any software that employs a user's Internet connection in the background without the user's knowledge or explicit permission.





134.(p. A12)

What software can remove software that is no longer needed?


B. Spyware software


D. Uninstaller software

Uninstaller software can remove software that is no longer needed.






135.(p. A12)

What software contains course information such as a syllabus and assignments and offers drop boxes for quizzes and homework along with a grade book?


B. Personal information management software



Course management software contains course information such as a syllabus and assignments and offers drop boxes for quizzes and homework along with a grade book.





136.(p. A12)

What occur(s) when the software vendor releases updates to software to fix problems or enhance features?

A. Software updates




Software updates (software patch) occur(s) when the software vendor releases updates to software to fix problems or enhance features.






137.(p. A12)

What occurs when the software vendor releases a new version of the software making significant changes to the program?

A. Software updates




Software upgrade occurs when the software vendor releases a new version of the software making significant changes to the program.





138.(p. A12)

Which license restricts the use of the software to one user at a time?



C. Site license

D. Application service provider license

A single user license restricts the use of the software to one user at a time.






139.(p. A12)

Which license enables anyone on the network to install and use the software?



C. Site license


A network user license enables anyone on the network to install and use the software.





140.(p. A12)

Which license enables any qualified users within the organization to install the software, regardless if the computer is on a network?



C. Site license


A site license enables any qualified user within the organization to install the software, regardless if the computer is on a network. Some employees might install the software on a home computer for working remotely.






141.(p. A12)

Which of the following licenses specialty software paid for on a license basis or per-use basis or usage-based licensing?



C. Site license


Application service provider licenses specialty software paid for on a license basis or per-use basis or usage-based licensing.





142.(p. A12)

What is system software?





System software controls how the various technology tools work together along with the application software.






143.(p. A12)

What is application software?





Application software is used for specific information processing needs, including payroll, customer relationship management, project management, training, and many others.





144.(p. A1)

____________ is the set of instructions that the hardware executes to carry out specific tasks. Software





145.(p. A8)

A(n) ____________ device is the equipment used to see, hear, or otherwise accept the results of information processing requests. Output




Learning Outcome: A.1Topic: Hardware Basics

146.(p. A5)

____________ access memory is the computer's primary working memory, in which program instructions and data are stored so that they can be accessed directly by the CPU via the processor's high-speed external data bus. Random


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Baltzan - Appendix A... #146Blooms: Remember


Topic: Six major categories of hardware

147.(p. A5)

Magnetic _________ is a secondary storage medium that uses magnetic techniques to store and retrieve data on disks or tapes coated with magnetically sensitive materials. Medium





148.(p. A9)

A(n) ____________ device is equipment used to send information and receive it from one location to another. Communication





149.(p. A2)

A _____________ is an electronic device operating under the control of instructions stored in its own memory that can accept, manipulate, and store data. Computer





150.(p. A2)

The _____________ processing unit (CPU) (or microprocessor ) is the actual hardware that interprets and executes the program (software) instructions and coordinates how all the other hardware devices work together. Central






151.(p. A2)

The _______________ unit interprets software instructions and literally tells the other hardware devices what to do, based on the software instructions. Control





152.(p. A3)

The arithmetic-logic unit (ALU) performs all _____________ operations (for example, addition and subtraction) and all logic operations. Arithmetic





153.(p. A3)

____________ instruction set computer (CISC) chips, is a type of CPU that can recognize as many as 100 or more instructions, enough to carry out most computations directly. Complex





154.(p. A4)

___________ instruction set computer (RISC) chips limit the number of instructions the CPU can execute to increase processing speed. Reduced





155.(p. A4)

____________ storage is the computer's main memory, which consists of the random access memory (RAM), cache memory, and read-only memory (ROM) that is directly accessible to the CPU. Primary





Topic: Six major categories of hardware

156.(p. A3)

____________ access memory (RAM) is the computer's primary working memory, in which program instructions and data are stored so that they can be accessed directly by the CPU via the processor's high-speed external data bus. Random





157.(p. A3)

_____________ refers to a device's ability to function with or without power. RAM is volatile, meaning it must have constant power to function; its contents are lost when the computer's electric supply fails. Volatility





158.(p. A4)

_____________ memory is a small unit of ultra-fast memory that is used to store recently accessed or frequently accessed data so that the CPU does not have to retrieve this data from slower memory circuits such as RAM. Cache





159.(p. A3)

Read-only ____________ is the portion of a computer's primary storage that does not lose its contents when one switches off the power. Memory






160.(p. A9)

__________ memory is a special type of rewritable read-only memory (ROM) that is compact and portable. Flash





161.(p. A5)

_____________ sticks provide nonvolatile memory for a range of portable devices including computers, digital cameras, MP3 players, and PDAs. Memory





162.(p. A9)

_____________ storage consists of equipment designed to store large volumes of data for long-term storage. Secondary





163.(p. A4)

________________ medium is a secondary storage medium that uses magnetic techniques to store and retrieve data on disks or tapes coated with magnetically sensitive materials. Magnetic





164.(p. A5)

________________ tape is an older secondary storage medium that uses a strip of thin plastic coated with a magnetically sensitive recording medium. Magnetic



Blooms: Remember

Full file at http://testbanksinstant.eu/ Test-Bank-for-Business-Driven-Information-Systems-4E---Baltzan--Difficulty: 1 Easy


165.(p. A5)

A(n) ____________ device is equipment used to capture information and commands. Input





166.(p. A9)

_________________ computer devices are input devices designed for special applications for use by people with different types of special needs. Adaptive





167.(p. A9)

A(n) ____________ device is equipment used to see, hear, or otherwise accept the results of information processing requests. Output





168.(p. A11)

A(n) ____________ is designed to meet the computing needs of several people simultaneously in a small to medium-size business environment. Minicomputer





169.(p. A11)

A(n) _____________ is a computer dedicated to a single function, such as a calculator or computer game. Appliance





Topic: Computer Categories

170.(p. A11)

A(n) ___________ is an electronic book that can be read on a computer or special reading device. Some are small enough to carry around, while others are the size of a telephone booth. Ebook





171.(p. A11)

A(n) ___________ is a cellular telephone with a keypad that runs programs, music, photos, email, and includes many features of a PDA. Smartphone





172.(p. A11)

Personal ____________ assistant is a small handheld computer that performs simple tasks such as taking notes, scheduling appointments, and maintaining an address book and a calendar. The PDA screen is touch-sensitive, allowing a user to write directly on the screen, capturing what is written. Digital





173.(p. A11)

A __________ computer is portable enough to fit in a purse or pocket and has its own power source or battery. Handheld






174.(p. A11)

A ___________ computer has a flat screen that uses a mouse or fingertip for input instead of a keyboard. Similar to PDAs, tablet PCs use a writing pen or stylus to write notes on the screen and touch to perform functions such as clicking on a link while visiting a website. Tablet





175.(p. A11)

A ______________ computer is a computer that is operated by a single user who can customize the functions to match personal preferences. Personal





176.(p. A11)

A ___________ computer sits on, next to, or under a user's desk and is too large to carry around. The computer box is where the CPU, RAM, and storage devices are held with a monitor on top, or a vertical system box (called a tower) usually placed on the floor within a work area. Desktop





177.(p. A11)

A _______________ computer is similar to a desktop but has more powerful mathematical and graphics processing capabilities and can perform more complicated tasks in less time. Workstation






178.(p. A11)

A common type of minicomputer is a ____________ and is used for managing internal company applications, networks, and websites. Server





179.(p. A11)

A _______________ computer is designed to meet the computing needs of hundreds of people in a large business environment. Mainframe computers are a step up in size, power, capability, and cost from minicomputers. Mainframe





180.(p. A11)

A ________________ is the fastest, most powerful, and most expensive type of computer. Organizations such as NASA that are heavily involved in research and number crunching employ supercomputers because of the speed with which they can process information. Other large, customer-oriented businesses such as General Motors and AT&T employ supercomputers just to handle customer information and transaction processing. Supercomputer





181.(p. A12)

_____________ software controls how the various technology tools work together along with the application software. System






182.(p. A12)

___________ system software controls the application software and manages how the hardware devices work together. Operating





183.(p. A12)

An embedded ____________ system is used in computer appliances and special-purpose applications, such as an automobile, ATM, or media player and are used for a single purpose. Operating





184.(p. A12)

Operating ___________ software also supports a variety of useful features, one of which is multitasking. System





185.(p. A12)

_________________ allows more than one piece of software to be used at a time. Multitasking





186.(p. A12)

_______________ software provides additional functionality to the operating system. Utility






187.(p. A12)

_____________ systems are customized by using the control panel, which is a Windows feature that provides options that set default values for the Windows operating system. Operating





188.(p. A12)

____________ mode occurs if the system is failing and will load only the most essential parts of the operating system and will not run many of the background operating utilities. Safe





189.(p. A12)

System __________ enables a user to return to the previous operating system. Restore





190.(p. A12)

Crash-proof ____________ helps save information if a computer crashes. Software





191.(p. A12)

____________ image is software for data recovery and relieves the burden of reinstalling applications if a hard drive crashes or becomes irretrievably corrupted. Disk




Full file at http://testbanksinstant.eu/ Test-Bank-for-Business-Driven-Information-Systems-4E---Baltzan--Learning Outcome: A.3Topic: Software Basics

192.(p. A12)

Disk _________________ software organizes information on a hard disk in the most efficient way. Optimization





193.(p. A12)

________________ removes any software that employs a user's Internet connection in the background without the user's knowledge or explicit permission. Spyware





194.(p. A12)

__________________ software can remove software that is no longer needed. Uninstaller





195.(p. A12)

________________ information management software handles contact information, appointments, task lists, and email. Personal





196.(p. A12)

_______________ management software contains course information such as a syllabus and assignments and offers drop boxes for quizzes and homework along with a grade book. Course





197.(p. A12)

Software _________________ occur when the software vendor releases updates to software to fix problems or enhance features. Updates





198.(p. A12)

Software _____________ occur(s) when the software vendor releases a new version of the software making significant changes to the program. Upgrades





199.(p. A12)

A(n) ____________ user license restricts the use of the software to one user at a time. Single





200.(p. A12)

A(n) ________________ user license enables anyone on the network to install and use the software. Network






201.(p. A12)

A(n) ____________ license enables any qualified user within the organization to install the software, regardless if the computer is on a network. Some employees might install the software on a home computer for working remotely. Site





202.(p. A12)

__________________ service provider licenses specialty software paid for on a license basis or per-use basis or usage-based licensing. Application





203.(p. A12)

______________ enable the user to navigate the World Wide Web. The two leading browsers are Netscape Navigator and Microsoft Internet Explorer. Browsers





204.(p. A12)

Desktop ________________ transforms a computer into a desktop publishing workstation. Leading packages include Adobe FrameMaker, Adobe PageMaker, and QuarkXpress. Publishing





205.(p. A12)

_____________ increases the cooperation and joint productivity of small groups of co-workers. Groupware





206.(p. A8)

Cathode-ray tube (CRT) is a _________ tube that uses an electron gun (cathode) to emit a beam of electrons that illuminates phosphors on a screen as the beam sweeps across the screen repeatedly. Vacuum



Blooms: RememberDifficulty: 3 Hard


207.(p. A1)

Describe the six major categories of hardware and provide an example of each.

The six major categories of hardware include: Central processing unit (CPU). The actual hardware that interprets and executes the program (software) instructions and coordinates how all the other hardware devices work together (e.g., Intel processor). Primary storage. The computer's main memory, which consists of the random access memory (RAM), cache memory, and the read-only memory (ROM) that is directly accessible to the central processing unit (CPU) (e.g., RAM). Secondary storage, Equipment designed to store large volumes of data for long-term storage (e.g., diskette, hard drive, memory card, CD. Input devices, Equipment used to capture information and commands (e.g., keyboard, scanner). Output devices, Equipment used to see, hear, or otherwise accept the results of information processing requests (e.g., monitor, printer). Communication: devices Equipment used to send information and receive it from one location to another (e.g., modem).



Blooms: AnalyzeDifficulty: 3 Hard



208.(p. A4)

Identify the different computer categories and explain their potential business uses.

Personal digital assistant (PDA) - A small hand-held computer that performs simple tasks such as taking notes, scheduling appointments, and maintaining an address book and a calendar. Laptop - A fully functional computer designed to be carried around and run on battery power. Laptops come equipped with all of the technology that a personal desktop computer has, yet weigh as little as two pounds. Tablet - A pen-based computer that provides the screen capabilities of a PDA with the functional capabilities of a laptop or desktop computer. Similar to PDAs, tablet PCs use a writing pen or stylus to write notes on the screen and touch the to perform functions such as clicking on a link while visiting a website. Desktop - Available with a horizontal system box (the box is where the CPU, RAM, and storage devices are held) with a monitor on top, or a vertical system box (called a tower) usually placed on the floor within a work area. Workstation - Similar to a desktop but has more powerful mathematical and graphics processing capabilities and can perform more complicated tasks in less time. It is typically used for software development, Web development, engineering, and ebusiness tools. Minicomputer (midrange computer) - Designed to meet the computing needs of several people simultaneously in a small to medium-size business environment. A common type of minicomputer is a server and is used for managing internal company networks and Websites. Minicomputers are more powerful than desktop computers but also cost more, ranging in price from $5,000 to several hundred thousand dollars. Mainframe computer - Designed to meet the computing needs of hundreds of people in a large business environment. Mainframe computers are a step up in size, power, capability, and cost from minicomputers. Mainframes can cost in excess of $1 million. With processing speeds greater than 1 trillion instructions per second (compared to a typical desktop that can process about 2.5 billion instructions per second, mainframes can easily handle the processing requests of hundreds of people simultaneously) Supercomputer - The fastest, most powerful, and most expensive type of computer. Organizations such as NASA that are heavily involved in research and number crunching employ supercomputers because of the speed with which they can process information.






209.(p. A5)

Explain the difference between primary and secondary storage.

Primary storage - The computer's main memory, which consists of the random access memory (RAM), cache memory, and the read-only memory (ROM) that is directly accessible to the central processing unit (CPU). Secondary storage - Equipment designed to store large volumes of data for long-term storage (e.g., diskette, hard drive, memory card, CD).





210.(p. A7)

List the common input, output, storage, and communication devices.

Input devices - Equipment used to capture information and commands (e.g., keyboard, scanner). Output devices - Equipment used to see, hear, or otherwise accept the results of information processing requests (e.g., monitor, printer). Primary storage - The computer's main memory, which consists of the random access memory (RAM), cache memory, and the read-only memory (ROM) that is directly accessible to the central processing unit (CPU). Secondary storage - Equipment designed to store large volumes of data for long-term storage (e.g., diskette, hard drive, memory card, CD). Communication devices - Equipment used to send information and receive it from one location to another (e.g., modem).






211.(p. A11)

Describe the eight categories of computers by size.

Personal digital assistant (PDA) – a small hand-held computer that performs simple tasks such as taking notes, scheduling appointments, and maintaining an address book and a calendar. Laptop computer – a fully functional computer designed to be carried around and run on battery power. Tablet computer - a pen-based computer that provides the screen capabilities of a PDA with the functional capabilities of a notebook or desktop computer. Desktop computer – the most popular choice for personal computing needs. Workstation computer – Has more mathematical and graphics power than a desktop. Minicomputer (sometimes called a mid-range computer) – designed to meet the computing needs of several people simultaneously in a small to medium-size business environment. Mainframe computer (sometimes just called a mainframe) – a computer designed to meet the computing needs of hundreds of people in a large business environment. Supercomputer – the fastest, most powerful, and most expensive type of computer.





212.(p. A12)

Define the relationship between operating system software and utility software.

Operating system software controls the application software and manages how the hardware devices work together, whereas utility software provides additional functionality to the operating system. Utility software includes antivirus software, screen savers, disk optimization software, and anti-spam software






Appendix A Hardware and Software Basics Summary

Category # of Questio ns

AACSB: Reflective Thinking 212AACSB: Technology 212Baltzan - Appendix A... 212Blooms: Analyze 6Blooms: Remember 206Difficulty: 1 Easy 205Difficulty: 3 Hard 7Learning Outcome: A.1 89Learning Outcome: A.2 40Learning Outcome: A.3 83Topic: Computer Categories 40Topic: Hardware Basics 1Topic: Six major categories of hardware 88Topic: Software Basics 83

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