Balancing Design and Systems Thinking for Greater Impact
42
Achieving Impact: Balancing Design Thinking & Systems Thinking @terrie_chan @solutions_lab
-
Upload
marssolutionslab -
Category
Design
-
view
596 -
download
1
Transcript of Balancing Design and Systems Thinking for Greater Impact
Achieving Impact: Balancing Design Thinking & Systems Thinking
@terrie_chan @solutions_lab
The MaRS Solutions Lab is a public & social innovation lab that tackles complex social and economic challenges that requires systems change.
The MaRS Solutions Lab is a public & social innovation lab that tackles complex social and economic challenges that requires systems change.
Complicated
vs.
Complex
SpaceX Student hunger
Complicated
vs.
Complex
SpaceX Student hunger
• Rational experts • Top-down planning • More spreadsheets
Complicated
vs.
Complex
SpaceX Student hunger
• Rational experts • Top-down planning • More spreadsheets
• Adaptation • Collaboration • Rapid iteration
Social Innovation Lab
9.
Social Innovation
Labs
DesignThinking
Design Labs
SocialInnovation
ComputerModeling
WholeSystemsProcesses
TechnicalProducer
ArchitecturalDesign
PrototypingSolutions
ComplexAdaptive SystemsTheory
InstitutionalEntrepreneurship
Resilience
Agent-basedmodels
SystemsDynamicsModels
ComputerGaming
GroupPsychology
+Group
Dynamics
OrganizationalBehavior
ProcessDesign
Expertise
FacilitationExpertise
SystemsThinking
Source: WISIR, Social Innovation Lab Guide
DESIGN THINKING
“Design thinking is a human-centered approach to innovation that draws from the designer's toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success.”
- Tim Brown, IDEO
Source: d.school
Source: Chris Jackson, DNA | @northwardsds
Products
Products Experiences
SYSTEMS THINKING
“Businesses and human endeavors are systems… we tend to focus on snapshots of isolated parts of the system. And wonder why our deepest problems never get solved.”
- Peter Senge
sunistanani
“to cause to stand together”
“You think because you understand “one” that you must therefore understand “two” because one and one make two. But you forget that you must also understand “and”.”
- Sufi teaching story
DESIGN THINKING
DESIGN THINKING
SYSTEMS THINKING
DESIGN THINKING
SYSTEMS THINKING
DESIGN THINKING
SYSTEMS THINKING
DESIGN THINKING
SYSTEMS THINKING
“Systems fool us by representing themselves as a single event.”
- Peter Senge
Example
ONTARIO TENDER FRUIT LAB
“How can we create a resilient tender fruit economy in Ontario, in a way that provides economic, environmental and social benefits?”
Ontario Tender Fruit Lab / 2013- 2014
Research Phase
Workshop Phase
Implementation
Ontario Tender Fruit Lab / 2013- 2014
Research Phase
Workshop Phase
Implementation
Is this really the problem we are trying to solve?
Ontario Tender Fruit Lab / 2013- 2014
Research Phase
Workshop Phase
Implementation
Workshop 1: Seeing the System
Experiences
Workshop 1: Seeing the System
Experiences
Workshop 2: Designing Interventions
Workshop 1: Seeing the System
Experiences
Workshop 2: Designing Interventions
Workshop 3: Prototyping Solutions
Ontario Tender Fruit Lab / 2013- 2014
Research Phase
Workshop Phase
Implementation
Creating a Better Eating Experience
Niagara Fruit Forever
Skin in the Game
Marketing Ontario Stone Fruit
New Varieties
1.
2.
3.
4.
5.
Thank you!
@terrie_chan @solutions_lab
